"Beds, tv, and staff were fine but bath area needs updating. Lighting is terrible, fixtures old " More
In suburbs
Your stay at this Townsend motel places you within a 10-minute walk of River Rage Go-Kart Track and Tube Junction. Also, Great Smoky Mountains Heritage Center is within half a mile (1 km) and Great Smoky Mountains National Park is within 2 miles (3 km).
Business services
This motel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. There's a seasonal outdoor pool on site, and a garden and a picnic area are also provided.
Dec 31, 2023 by Sally, Administration
Terry, thank you for your rating and comment. We hope to see you again soon.
Dec 12, 2023 by Sally, Administration
So glad you enjoyed your stay. We look forward to seeing you again!
Aug 28, 2023 by Sally, Administration
Hi Sandra, so glad it worked out well for your stay. Thank you for the comment.
Jun 16, 2023 by Sally, Administration
Bonnie, thank you for your comments. We really like our guests and try to make your stay comfortable. Come again.
Sep 16, 2022 by Sally, Administration
Hello Christopher. Thank you for your great review and we are so glad you enjoyed your stay. We look forward to seeing you again on your next visit to Townsend!
Oct 6, 2021 by Sally, Administration
Brent, glad Townsend Gateway Inn was right where you wanted to be! Come again.
Sep 29, 2021 by Sally, Administration
Glad you enjoyed your stay. and glad we could accommodate your needs with your pet.
Public spaces have free WiFi. Business amenities include a business center and a meeting room. A seasonal outdoor pool, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Townsend Gateway Inn. Free self parking is available. This Townsend motel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Townsend Gateway Inn offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the motel include a seasonal outdoor pool.
Children under 16 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 9 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The front desk at this property is open daily from 9 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the total amount of the booking plus USD 20 for incidentals for any bookings where payment for the stay will be made on site instead of at the time of booking. It may take up to 14 days after check-out for this amount to be reimbursed by the bank.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.