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The Resort at Governor's Crossing

3.5 star property
Family-friendly 3.5-star hotel near WonderWorks

Choose dates to view prices

Photo gallery for The Resort at Governor's Crossing

Exterior
Children's play area - outdoor
Basic Studio, 1 Queen Bed, Kitchen | 1 bedroom, in-room safe, iron/ironing board, free WiFi
Property grounds
Check-in/check-out kiosk

Reviews

8.8

Excellent

Popular amenities

  • Pool
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Hot Tub
    Hot TubHot Tub
  • Gym
    GymGym
  • Kitchen
    KitchenKitchen
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

4:00 PM

Check-out time

10:00 AM

Explore the area

Map
225 Collier Drive, Sevierville, TN, 37862
  • Popular LocationTanger Outlets3 min drive
  • Popular LocationTitanic Museum3 min drive
  • AirportGatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)8 min drive
  • Popular LocationDollywood13 min drive

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About the neighborhood

Sevierville

In Sevierville .You'll find Tanger Outlets and WonderWorks within 3 miles (5 km) of this hotel. Also, Titanic Museum is within 3 miles (5 km) and Dollywood's Splash Country is within 6 miles (10 km).

What's nearby

  • Tanger Outlets - 3 min drive
  • Titanic Museum - 3 min drive
  • Hatfield and McCoy Dinner Show - 4 min drive
  • Island at Pigeon Forge - 7 min drive
  • Dollywood - 13 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 50 min drive

Restaurants

  • ‪Chick-Fil-A - ‬17 min walk
  • ‪Applewood Farmhouse Restaurant - ‬4 min drive
  • ‪Five Oaks Farm Kitchen - ‬2 min drive
  • ‪Quaker Steak & Lube - ‬15 min walk
  • ‪Chipotle Mexican Grill - ‬2 min drive

About this property

The Resort at Governor's Crossing

Family-friendly 3.5-star hotel near WonderWorks
The Resort at Governor's Crossing offers its guests a complimentary water park, a lazy river, and a waterslide. WiFi is free in public spaces. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the family-friendly The Resort at Governor's Crossing. Self parking is free.

This 3.5-star Sevierville hotel is smoke free.

  • 233 guestrooms or units
  • 5 levels
  • 3 buildings
  • Built in 2019
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Game room or arcade
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Elevator
  • No smoking on site
The Resort at Governor's Crossing offers 233 accommodations with safes and coffee/tea makers. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sevierville hotel provides complimentary wireless Internet access. 55-inch Smart televisions come with satellite channels.

Languages

English

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Fenced pool
  • Free children's club
  • Free water park access
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Pool gate
  • Seasonal outdoor pool
  • Separate bedroom
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 55-inch Smart TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 22.50 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • The seasonal pool will open March 03 and close October 29.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at The Resort at Governor's Crossing.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Governor's Crossing
Governor's Crossing Sevierville
Resort Governor's Crossing
Resort Governor's Crossing Sevierville
The At Governor's Crossing
The Resort at Governor's Crossing Hotel
The Resort at Governor's Crossing Sevierville
The Resort at Governor's Crossing Hotel Sevierville

Frequently asked questions

How close is The Resort at Governor's Crossing to the airport?

The Resort at Governor's Crossing is 33.7 mi (50-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at The Resort at Governor's Crossing?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at The Resort at Governor's Crossing on Jul 31, 2024 start from $246.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Resort at Governor's Crossing have an airport shuttle?

Airport shuttle services are not available at The Resort at Governor's Crossing.

Does The Resort at Governor's Crossing offer free breakfast?

The Resort at Governor's Crossing does not offer free breakfast.

Is there a casino at The Resort at Governor's Crossing?

No, there is no casino at this hotel.

What time is check-in at The Resort at Governor's Crossing?

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM.

Is there free parking at The Resort at Governor's Crossing?

This hotel offers free self parking.

Does The Resort at Governor's Crossing have a pool?

The Resort at Governor's Crossing features an indoor pool, a seasonal outdoor pool, and a children's pool. Guests can enjoy pool access from 9:00 AM to 10:00 PM.

Does The Resort at Governor's Crossing have a spa?

There are no spa services available at this hotel.

How close is The Resort at Governor's Crossing to downtown Sevierville?

The Resort at Governor's Crossing is 2 mi away from Sevierville.

The Resort at Governor's Crossing Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 783 out of 1270 reviews" "
Rating 8 - Good. 302 out of 1270 reviews" "
Rating 6 - Okay. 112 out of 1270 reviews" "
Rating 4 - Poor. 48 out of 1270 reviews" "
Rating 2 - Terrible. 25 out of 1270 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

diane

Traveled with partner, Traveled with family
Liked: Property conditions & facilities
Loved staying there.
Stayed 4 nights in Jun 2024

6/10 Okay

Morgan

Traveled with family and small children
Liked: Cleanliness, staff & service
The room was absolutely amazing and exactly as pictured loved how there was dishes in the kitchen for use the room was clean and nice sized what I didn’t like was i purposely looked for hotels with hot tubs this place had 2 which neither one was operational at time of visit this place advertised an outdoor water park which it had but even tho it was advertised as it was open it was not the interior water park deff needed work but all in all the hotel was clean staff was friendly easy fast check in and check out nice location not right on main strip where it’s busy but right off strip so close to everything and decently priced
Stayed 6 nights in Apr 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be back to stay.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mirsad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation with family
Everything was great. Would definitely recommend to all family and friends.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ronnie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Apr 2024

10/10 Excellent

Annette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One day road trip
It was awesome for kids 13 under. I took 4 under 11. They had a great time. Everything was very clean. The resort just need a little updating.
Stayed 1 night in Apr 2024

10/10 Excellent

JR

Stayed 1 night in Apr 2024

10/10 Excellent

Caitlin

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Would be nice to have food options. Ended up paying a very large amount of money for a pizza to be delivered.
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The kids had the best time!
Stayed 2 nights in Apr 2024

10/10 Excellent

ANNIE

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Condo style so have a room to "get away from the wild kids that are hyped up". Really dont have to leave for the kids to have a good time just staying put provides plenty for them to do.
Stayed 3 nights in Apr 2024

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice
Stayed 1 night in Apr 2024

8/10 Good

Cassidy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Great location and lots of activities on site. The indoor pool area splash pad flooring was coming apart and looked really bad, and that was one of the few spots my 2 year old could go in that area.
Stayed 3 nights in Apr 2024

8/10 Good

Terri

Stayed 7 nights in Apr 2024

6/10 Okay

Carin, loS ANGELES

Liked: Cleanliness
Stayed 3 nights in Apr 2024

10/10 Excellent

Mark

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 2 nights in Apr 2024

10/10 Excellent

Autum

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Kipp

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay. We especially liked the layout of our room having a separate living space and kitchen. We definitely got good use of the pool each night of our stay! A few suggestions-not having the key within the wrist pass. Did not enjoy wearing that for multiple days. The bedding was terrible. Definitely needs an upgrade. All staff were friendly!! Thank you for being a part of our vacation.
Stayed 4 nights in Apr 2024

6/10 Okay

Thomas

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
I gave this property 3 stars because my 5 year old had a great time with the pool area. Check-in was quick enough even though the place is understaffed. The whole building smells. We stayed in a 1 bedroom "deluxe" condo which was not very clean. The room had a pullout couch bed that didnt have linens for it, bedside table had something white spilled on it and wasn't clean, jacuzzi tub has mold along the grout and in the jets so we didnt even use it, elevator was malfunctioning and smelled terrible, most vending machines are broken, the ones that work were sold out, the indoor pool water was grey, my rooms balcony had spits on the wall where people had put out their cigarettes and wasnt cleaned, the rooms HVAC was very loud and hard to sleep with turned on, anybody can walk into the building and use the pool, in-suite washer and dryer are very old and make clothes smell nasty. Theres alot wrong with the place and they shouldnt charge what they do. We looked on zillow and realized our unit sold to someone a few months ago. Likely a time share. This place is under-staffed and lacking maintenance on basic things. There are much better options in the area.
Stayed 6 nights in Mar 2024

8/10 Good

Leslie

Traveled with family
Liked: Staff & service, room comfort
Stayed 5 nights in Apr 2024

8/10 Good

Shantel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

8/10 Good

Nathan

Stayed 3 nights in Apr 2024

10/10 Excellent

Dana

Stayed 4 nights in Apr 2024

4/10 Poor

Christal

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom Towels (we had them nicely piled on the bathroom floor) removed until day 4 and beds were never made. We never had a do not disturb sign up either. None of the vending machines worked. Bathrooms need to be cleaned better. TV wouldn’t connect to the internet therefore Netflix etc wouldn’t work. They might as well not advertise an Exercise room bc it had minimal equipment. Bands to get in and out of the room are cheaply made. We literally had to change our kids bands every day, some days more the once. They were not cut or anything either. Resort should really consider a different company to make them I’m sure they spend a lot in replacement, not to mention the inconvenience to customers having to wait in line every time. No on site eating facilities or vending machines that actually work which is a pain. Who wants to go to the pool and not be able to take snacks and have zero ability to buy food, drinks etc Wasn’t impressed with the facilities for the cost compared to others we considered. Next time we’ll do Wilderness or Great Wolf both have eating facilities etc. Pool staff was great and kids enjoyed the scavenger hunt.
Stayed 4 nights in Apr 2024