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"Restaurant in lobby was delicious and convenient! " More

By a verified traveler on Sun 27 Nov 2022

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Hotel Description

3-star hotel near Great Smoky Mountains National Park

Heart of Gatlinburg

You'll be within half a mile (1 km) of Gatlinburg SkyLift Park and 2 miles (3 km) of Great Smoky Mountains National Park with a stay at this Gatlinburg hotel. Gatlinburg Convention Center and Arcadia are also within half a mile (1 km).

Business services

This hotel features an outdoor pool, an indoor pool, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a terrace, and a picnic area are also offered.

Standard Room, 2 Queen Beds (Exterior)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$75* Per night/room Dec 4 - Dec 5

Standard Room, 1 King Bed (Exterior)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Queens with Balconies

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

King with Balconies

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds (Interior)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Glenstone Lodge ratings based on 36 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Glenstone Lodge

Everyone (10) Couples (11) Family (14)
5 out of 5
Restaurant in lobby was delicious and convenient!

Posted by on Nov 27, 2022

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5 out of 5
Great place to stay

Posted by on Oct 23, 2022

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4 out of 5
Need breakfast

Posted by on Sep 24, 2022

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5 out of 5

Posted by on Aug 18, 2022

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5 out of 5
Nice hotel. Had a lot of construction going on but it didn’t have any effect on our stay

Posted by on May 27, 2022

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5 out of 5
Safe, clean, indoor pool was nice

Posted by on Oct 16, 2021

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3 out of 5
El agua de la alberca demasiada fría

Posted by on Sep 7, 2021

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5 out of 5
The front desk guy was very nice!

Posted by on Sep 6, 2021

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2 out of 5
Room was fine but bathroom was extremely small. The door opens right onto the toilet and hits the tub. The cleaning staff kept not giving us enough towels and would forget hand soap. Also we didn't like how the room would make our clothes and pillows feel damp when we got back to the room at night.

Posted by on Aug 11, 2021

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4 out of 5
walking distance to Convention Center and other places. Unfortunately despite calling the front desk and asking for a 7:00 AM wake up call, they failed to do so and we woke up ourselves at 7:45. So glad we were not late for our conference. Could have been a big deal. front desk had no explanation when we called to complain other than sorry it happened.

Posted by on Jul 26, 2021

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Property Features

Glenstone Lodge offers its guests an indoor pool and an outdoor pool. There's a restaurant on site. There's an onsite 24-hour business center. A computer station is on site and WiFi is free in public spaces. A terrace, barbecue grills, and a picnic area are also featured at the business-friendly Glenstone Lodge. Free self parking is available. This 3-star Gatlinburg hotel is smoke free.

  • 216 guestrooms or units
  • 5 levels
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Glenstone Lodge offers 216 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Mountain Trail Grill - Onsite family restaurant.

Nearby Activities

An indoor pool and an outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Rafting nearby
  • Snow tubing nearby
  • Golfing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Downhill skiing nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6.99 and USD 14.99 for adults, USD 4.99 and USD 10.99 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Glenstone Gatlinburg
  • Glenstone Lodge
  • Glenstone Lodge Gatlinburg
  • Glenstone Lodge Hotel
  • Glenstone Lodge Hotel Gatlinburg
  • Glenstone Hotel Gatlinburg
  • Glenstone Lodge Hotel
  • Glenstone Lodge Gatlinburg
  • Glenstone Lodge Hotel Gatlinburg
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.