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MainStay Suites Gatlinburg Downtown Area

2.5 star property
Hotel near Ripley's Aquarium of the Smokies in Gatlinburg

Choose dates to view prices

Photo gallery for MainStay Suites Gatlinburg Downtown Area

Blackout drapes, iron/ironing board, free WiFi, bed sheets
Lobby
Exterior
Full-size fridge, microwave, dishwasher, coffee/tea maker
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Laundry
  • Pool
  • Air conditioning
  • Parking included

Explore the area

Map
803 E Parkway, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    ‪3 min drive‬
  • Anakeesta
    ‪3 min drive‬
  • Wild Bear Falls Indoor Water Park
    ‪4 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Larger Room)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking (Larger Room)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

About the neighborhood

Gatlinburg

In Gatlinburg .Within 3 miles (5 km) of this hotel, you'll find Ripley's Aquarium of the Smokies and Great Smoky Mountains National Park. Roaring Fork and Historic Ogle Log Cabin are also within 2 miles (3 km).

What's nearby

  • Ripley's Aquarium of the Smokies - 3 min drive - 1.3 miles
  • Anakeesta - 3 min drive - 1.3 miles
  • Wild Bear Falls Indoor Water Park - 4 min drive - 1.7 miles
  • SkyPark - 5 min drive - 1.7 miles
  • Gatlinburg Convention Center - 5 min drive - 1.9 miles

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬4 min drive
  • ‪Tennessee Cider Company - ‬4 min drive
  • ‪Anakeesta Smokehouse - ‬5 min drive
  • ‪Subway - ‬3 min drive
  • ‪Ole Red - ‬3 min drive

About this property

MainStay Suites Gatlinburg Downtown Area

Hotel near Ripley's Aquarium of the Smokies in Gatlinburg
MainStay Suites Gatlinburg Downtown Area offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. MainStay Suites Gatlinburg Downtown Area also features coffee/tea in a common area, laundry facilities, and a convenience store. Free self parking is available.

Smoking is allowed in designated areas at this Gatlinburg hotel.

  • 116 guestrooms or units
  • Built in 2023
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Convenience store
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
MainStay Suites Gatlinburg Downtown Area offers 116 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions are featured in guestrooms. Kitchens offer full-sized refrigerators/freezers, microwaves, and dishwashers. Bathrooms include bathtubs.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

Similar properties

Exterior

Gatlinburg Town Square by Exploria Resorts

  • Pool
  • Hot Tub
  • Kids pool
  • Parking included
4.1 out of 5, Very Good, 1,004 reviews
$125 nightly
The price is $141
Jun 3 - Jun 4
Total includes taxes and fees
Gatlinburg Town Square by Exploria Resorts

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • Flat-screen TV with premium channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Soap
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Property is also known as

Mainstay Suites
MainStay Suites Gatlinburg Downtown Area Hotel
MainStay Suites Gatlinburg Downtown Area Gatlinburg
MainStay Suites Gatlinburg Downtown Area Hotel Gatlinburg

Frequently asked questions

How close is MainStay Suites Gatlinburg Downtown Area to the airport?

MainStay Suites Gatlinburg Downtown Area is 45 mi (69-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at MainStay Suites Gatlinburg Downtown Area?

As of Jun 1, 2025, prices found for a 1-night stay for 2 adults at MainStay Suites Gatlinburg Downtown Area on Jun 11, 2025 start from $84.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does MainStay Suites Gatlinburg Downtown Area have an airport shuttle?

Airport shuttle services are not available at MainStay Suites Gatlinburg Downtown Area.

Does MainStay Suites Gatlinburg Downtown Area offer free breakfast?

MainStay Suites Gatlinburg Downtown Area does not offer free breakfast.

Is there a casino at MainStay Suites Gatlinburg Downtown Area?

No, there is no casino at this hotel.

What time is check-in at MainStay Suites Gatlinburg Downtown Area?

Check-in begins at 3:00 PM.

Is there free parking at MainStay Suites Gatlinburg Downtown Area?

This hotel offers free self parking.

Does MainStay Suites Gatlinburg Downtown Area have a pool?

MainStay Suites Gatlinburg Downtown Area features an indoor pool.

Does MainStay Suites Gatlinburg Downtown Area have a spa?

There are no spa services available at this hotel.

How close is MainStay Suites Gatlinburg Downtown Area to downtown Gatlinburg?

MainStay Suites Gatlinburg Downtown Area is 1.2 mi away from Gatlinburg.

MainStay Suites Gatlinburg Downtown Area Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 169 out of 248 reviews
Rating 8 - Good. 45 out of 248 reviews
Rating 6 - Okay. 13 out of 248 reviews
Rating 4 - Poor. 5 out of 248 reviews
Rating 2 - Terrible. 16 out of 248 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the layout of our room, nice and clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

Clean room and nice facility
Stayed 2 nights in Feb 2025

10/10 Excellent

keisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time

The room was nice and clean, great location , will be back in the near future !
Stayed 2 nights in Feb 2025

10/10 Excellent

Liz

Stayed 3 nights in Feb 2025

8/10 Good

Roberta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Lynne

Stayed 1 night in Feb 2025

6/10 Okay

Mary

Traveled with family
Liked: Cleanliness, staff & service

Winter vacation

The room had an unpleasant odor. It was a nice big room with two double beds and a couch. No carpet, which was good. The bathroom was for handicapped and had no lip on the shower so the water flowed into the bathroom floor. There was also late night noise above our room like a child running around making loud thumps on their floor, our ceiling.
Stayed 2 nights in Feb 2025

10/10 Excellent

Amber

Liked: Cleanliness, property conditions & facilities
Very clean and wonderful breakfast
Stayed 2 nights in Feb 2025

8/10 Good

Lynne

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was great! The breakfast was mediocre. The other guests were noisy.
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jan 2025

10/10 Excellent

Donna

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The creek running through the property was peaceful
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean room, plenty of storage. Had a great time overall
Stayed 4 nights in Jan 2025

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice hotel experience! The facilities were clean and newer. The hotel staff was kind and helpful
Stayed 2 nights in Jan 2025

10/10 Excellent

Amie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved the friendliness of the staff!! They were excellent and the rooms were clean and comfortable
Stayed 2 nights in Jan 2025

10/10 Excellent

elda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Ruben

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good for the price
Stayed 1 night in Jan 2025

10/10 Excellent

Tammy

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

DAVID DANIEL

Stayed 8 nights in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Pamela

Stayed 2 nights in Dec 2024

10/10 Excellent

MARIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place was amazing, super clean with everything that you need, I will definitely come back!
Stayed 1 night in Dec 2024

8/10 Good

Karen

Traveled with family
Liked: Property conditions & facilities
It was ok. The sofa bed is terrible!
Stayed 4 nights in Dec 2024

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024