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Mountain House Inn

2.0 star property
Hotel near Ripley's Aquarium of the Smokies in Gatlinburg

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Photo gallery for Mountain House Inn

Terrace/patio
Interior
42-inch flat-screen TV with cable channels, TV
Standard Room, 1 Bedroom | Desk, free cribs/infant beds, free WiFi, bed sheets
2 outdoor pools

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
247 Newton Lane, Gatlinburg, TN, 37738
  • Place, Anakeesta
    ‪5 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪5 min walk‬
  • Place, Gatlinburg Convention Center
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom | Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 Bedroom

8.0 out of 10
Very good
(27 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(167 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Gatlinburg

In Gatlinburg .Within a 10-minute walk of this Gatlinburg hotel, you'll find Ripley's Aquarium of the Smokies and Anakeesta. Traffic Light #6 and Traffic Light #5 are also within half a mile (1 km).

What's nearby

  • Anakeesta - 5 min walk - 0.3 miles
  • Ripley's Aquarium of the Smokies - 5 min walk - 0.3 miles
  • Gatlinburg Convention Center - 6 min walk - 0.4 miles
  • Gatlinburg Space Needle - 6 min walk - 0.4 miles
  • Gatlinburg SkyPark - 7 min walk - 0.4 miles

Getting around

  • McGhee Tyson Airport (TYS) - 68 min drive

Restaurants

  • ‪Puckers Sports Bar - ‬9 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬9 min walk
  • ‪Tennessee Cider Company - ‬5 min walk
  • ‪Subway - ‬4 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬6 min walk

About this property

Mountain House Inn

Hotel near Ripley's Aquarium of the Smokies in Gatlinburg
As a guest of Mountain House Inn, you'll find 2 outdoor swimming pools, a seasonal outdoor pool, and a children's pool. Public spaces have free WiFi. Barbecue grills, a vending machine, and a picnic area are also featured at Mountain House Inn. Self parking is free.

Smoking is allowed in designated areas at this Gatlinburg hotel.

  • 57 guestrooms or units
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
Mountain House Inn offers 57 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • 2 outdoor pools
  • Children's pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

The front desk is open Sunday - Thursday (9:00 AM - 10:00 PM) and Friday - Saturday (9:00 AM - midnight)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in hours are 3-11 PM on Saturdays and Sundays.

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • The seasonal pool will open in May and close in September.

Property is also known as

Downtown Motor Inn
House Motor
Mountain House Inn Downtown
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Mountain House Motor Downtown Gatlinburg
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Mountain House Motor Inn Downtown Hotel Gatlinburg
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Mountain House Inn
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Mountain House Inn Hotel
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Frequently asked questions

How close is Mountain House Inn to the airport?

Mountain House Inn is 44.3 mi (68-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

Does Mountain House Inn have an airport shuttle?

Airport shuttle services are not available at Mountain House Inn.

Does Mountain House Inn offer free breakfast?

Mountain House Inn does not offer free breakfast.

Is there a casino at Mountain House Inn?

No, there is no casino at this hotel.

What time is check-in at Mountain House Inn?

Check-in start time: 3 PM; Check-in end time: 9:00 PM.

Is there free parking at Mountain House Inn?

This hotel offers free self parking.

Does Mountain House Inn have a pool?

Mountain House Inn features 2 outdoor pools and a children's pool.

Does Mountain House Inn have a spa?

There are no spa services available at this hotel.

How close is Mountain House Inn to downtown Gatlinburg?

Mountain House Inn is 0.2 mi away from Gatlinburg.

Mountain House Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 368 out of 1001 reviews
Rating 8 - Good. 276 out of 1001 reviews
Rating 6 - Okay. 170 out of 1001 reviews
Rating 4 - Poor. 92 out of 1001 reviews
Rating 2 - Terrible. 95 out of 1001 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Kayla

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that it was downtown gatlinburg. Easy access to the strip for walking. But the hotel is out dated. The spray painted ceiling tiles to cover the water damage was definitely odd. The plumbing was a nightmare. The beds were comfy enough for a few days. Price was steep for what it was.
Stayed 2 nights in Oct 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Cute little motel. Perfect place to stay if you are looking for clean and cheap. Serves the purpose.
Stayed 2 nights in Oct 2025

6/10 Okay

john

Stayed 2 nights in Oct 2025

10/10 Excellent

Nichole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit out dated but clean nice and good location would stay again
Stayed 2 nights in Oct 2025

10/10 Excellent

Lyndsi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 2 nights in Oct 2025

10/10 Excellent

Teresa

Stayed 3 nights in Sep 2025

8/10 Good

Kary

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The only thing that ruffled my feathers was that they have new location for the office and when you actually use gps it takes you to the old office. Late check ins have no idea that there is another office to get their room key. That was upsetting but it all worked out at the end.
Stayed 3 nights in Aug 2025

2/10 Terrible

Janet

Disliked: Cleanliness, property conditions & facilities
It was very, very dirty. We have stayed there for 40 years and it was never like this! New owners
Stayed 1 night in Sep 2025

4/10 Poor

Janet

Disliked: Cleanliness, property conditions & facilities
We have stayed here for many years, but it is not the same. Just awful.
Stayed 3 nights in Sep 2025

4/10 Poor

Janet

Disliked: Cleanliness, property conditions & facilities
Very dirty rooms!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Sherry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Jay

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Aug 2025

6/10 Okay

ruth

Liked: Cleanliness, staff & service, property conditions & facilities
It was a pretty scenery. But for inside the room it was dirty. And I was charged more money than what I was told
Stayed 2 nights in Aug 2025

6/10 Okay

Kasey

Disliked: Staff & service, room comfort
The address on our reservation was not the actual address which was locked and dark, apparently next door was the actual location. It eould have been nice to know that in advance. After we figured out the office next door was where we checked it...it too was locked and empty with a sign that they would be back shortly. Our key was in an envelope and taped to the window with my last name on it. So anyone would have come through and grabbed that key. The room itself was simple and clean. Close to the strip if you want to walk down. I just wish there had been communication about check-in.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Pretty convenient location and walking distance to everything. Room had a mildew smell and air conditioner could have been better. Wasn't a bad place for the price and what it was needed for.
Stayed 2 nights in Aug 2025

6/10 Okay

Ronda

Traveled with partner
Disliked: Staff & service
I live that it’s close enough to walk to town
Stayed 2 nights in Aug 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Monty, Lexington

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, especially for the price! Good location to walk the strip.
Stayed 1 night in Aug 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Emma

Stayed 2 nights in Aug 2025

8/10 Good

Tom

Traveled with family
Liked: Amenities, property conditions & facilities
A quick walk down to the strip and you just might see bears by the property
Stayed 1 night in Jul 2025

6/10 Okay

Tamara

Traveled with family
Liked: Staff & service
Older, convenient, big rooms, bottoms of toilet gross, pools weren't filled
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The hotel was in perfect walking distance to downtown. It was very quiet there and the A/C was nice and cold and the room was very clean.
Stayed 1 night in Aug 2025

8/10 Good

Terry

Traveled with partner
Disliked: Amenities
It was close to everything
Stayed 1 night in Jul 2025

8/10 Good

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025