Embassy Suites By Hilton Gatlinburg Resort

3.5 star property
3.5-star hotel near Great Smoky Mountains National Park

Choose dates to view prices

Photo gallery for Embassy Suites By Hilton Gatlinburg Resort

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Meeting facility
Restaurant
Exterior
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Gym

Explore the area

View in a map
604 Airport Rd, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪8 min walk‬
  • Place, Gatlinburg SkyPark
    ‪12 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪15 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

Studio, 1 King Bed

10.0 out of 10
Exceptional
(15 reviews)
  • 390 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(22 reviews)
  • 435 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Balcony (Bathtub)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Balcony (Hearing)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Balcony (Bathtub)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Balcony (Hearing)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(32 reviews)
  • 520 sq ft
  • Sleeps 6
  • 2 Queen Beds

Deluxe Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

Deluxe Suite, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

Deluxe Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Balcony

9.6 out of 10
Exceptional
(33 reviews)
  • 580 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Balcony (Mobility & Hearing, Bathtub)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Balcony (Hearing)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds

About the neighborhood

Gatlinburg

In Gatlinburg .Within a 15-minute walk of the hotel, you'll find Gatlinburg Convention Center and Gatlinburg SkyPark. Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies are also within 2 miles (3 km).

What's nearby

  • Gatlinburg Convention Center - 8 min walk - 0.5 miles
  • Gatlinburg Space Needle - 11 min walk - 0.6 miles
  • Gatlinburg SkyPark - 12 min walk - 0.7 miles
  • Anakeesta - 15 min walk - 0.8 miles
  • Ripley's Aquarium of the Smokies - 15 min walk - 0.8 miles

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬11 min walk
  • ‪Sugarlands Distilling Co. - ‬11 min walk
  • ‪Puckers Sports Bar - ‬12 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬13 min walk
  • ‪Smith & Son Corner Kitchen - ‬11 min walk

About this property

Embassy Suites By Hilton Gatlinburg Resort

3.5-star hotel near Great Smoky Mountains National Park
Embassy Suites By Hilton Gatlinburg Resort offers its guests a seasonal outdoor pool, an indoor pool, a lazy river, and a waterslide. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily.

Business amenities include a 24-hour business center and meeting rooms. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Embassy Suites By Hilton Gatlinburg Resort. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Gatlinburg hotel.

  • 164 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 2024
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Concierge
  • Terrace
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Embassy Suites By Hilton Gatlinburg Resort offers 164 air-conditioned accommodations with safes and hair dryers. Accommodations are furnished with double sofa beds, desks, and desk chairs. 32-inch Smart televisions come with premium cable channels. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • Dining table
  • Fenced pool
  • In-room sofa bed
  • Indoor pool
  • Lazy river
  • Pool gate
  • Seasonal outdoor pool
  • Waterslide

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Lazy river
  • Seasonal outdoor pool
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in public areas
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch smart TV with premium cable channels
  • Streaming services

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Dining table
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75.00 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15.00 per day
  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, cash, and mobile payments. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • The seasonal pool will open April 15 and close October 15.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Embassy Suites By Hilton Gatlinburg Resort Hotel
Embassy Suites By Hilton Gatlinburg Resort Gatlinburg
Embassy Suites By Hilton Gatlinburg Resort Hotel Gatlinburg

Frequently asked questions

How close is Embassy Suites By Hilton Gatlinburg Resort to the airport?

Embassy Suites By Hilton Gatlinburg Resort is 45 mi (70-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Embassy Suites By Hilton Gatlinburg Resort?

As of May 8, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites By Hilton Gatlinburg Resort on May 17, 2026 start from $203, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Embassy Suites By Hilton Gatlinburg Resort have an airport shuttle?

Airport shuttle services are not available at Embassy Suites By Hilton Gatlinburg Resort.

Does Embassy Suites By Hilton Gatlinburg Resort offer free breakfast?

Embassy Suites By Hilton Gatlinburg Resort offers free full breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 6:30 AM and 10:30 AM.

Is there a casino at Embassy Suites By Hilton Gatlinburg Resort?

No, there is no casino at this hotel.

What time is check-in at Embassy Suites By Hilton Gatlinburg Resort?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Embassy Suites By Hilton Gatlinburg Resort?

Free parking is not available at this hotel. Self parking is available for USD 15.00 per day.

Does Embassy Suites By Hilton Gatlinburg Resort have a pool?

Embassy Suites By Hilton Gatlinburg Resort features an indoor pool and a seasonal outdoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Embassy Suites By Hilton Gatlinburg Resort have a restaurant?

Yes, there is a restaurant on site.

Does Embassy Suites By Hilton Gatlinburg Resort have a spa?

There are no spa services available at this hotel.

How close is Embassy Suites By Hilton Gatlinburg Resort to downtown Gatlinburg?

Embassy Suites By Hilton Gatlinburg Resort is 0.6 mi away from Gatlinburg.

Embassy Suites By Hilton Gatlinburg Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 692 out of 838 reviews
Rating 8 - Good. 88 out of 838 reviews
Rating 6 - Okay. 30 out of 838 reviews
Rating 4 - Poor. 17 out of 838 reviews
Rating 2 - Terrible. 11 out of 838 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2026

10/10 Excellent

Nicolas

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel looks brand new, it’s located near the “downtown street” with stores restaurants etc, AMAZING breakfast, staff is lovely and the rooms are so great!!! The view from the balcony is breathtaking specially when it’s snowing… I’m coming back again! The best price for a great hotel
Stayed 2 nights in Jan 2026

10/10 Excellent

Gregg

Stayed 1 night in Feb 2026

10/10 Excellent

Yareneys

Stayed 2 nights in Feb 2026

8/10 Good

Anne Helene

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and property is in a great location. Housekeeping was unpredictable and we generally had to request it by stopping bybthe front desk. The coffe shop's hours were inconsistent. Happy hour with l8ght snacks was nice.
Stayed 10 nights in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities
During our stay there was a big snow storm (14”!). The entire staff went above and beyond to accommodate guests and make sure things ran as normal as possible. Many stayed all weekend at the hotel just to keep things running. It was a wonderful experience. This was our second stay in two years and has officially become our go-to resort in Gatlinburg!
Stayed 2 nights in Jan 2026

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Can’t say enough about this hotel. From the friendly staff to how clean it was. The free breakfast and social hour was a huge plus. My new favorite spot when we visit Gatlinburg 🙏
Stayed 3 nights in Jan 2026

10/10 Excellent

Roseli

Traveled with family
Liked: Cleanliness, staff & service, amenities
The breakfast was amazing and free happy hour was a bonus. The indoor poor is shallow (up to 3ft) but it’s heated so my son didn’t mind and the hot tub was always available. We even saw a black bear when we were lounging. It was the perfect location!
Stayed 2 nights in Jan 2026

10/10 Excellent

Shakira

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay eat embassy suites, very clean and relaxing,. Complimentary cook to order breakfast and staff was very nice and helpful.
Stayed 2 nights in Jan 2026

10/10 Excellent

tracy

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel was exceptional. The room was spotless, the pool area was clean and beautiful! Breakfast was wonderful, especially the made to order omelets. The staff was top notch. Our room was cleaned every day. We will go back again this summer and look forward to seeing the friendly staff again.
Stayed 4 nights in Jan 2026

10/10 Excellent

Pinata

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My stay was absolutely amazing! Will definitely be visiting again! Soon!!
Stayed 2 nights in Jan 2026

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities
Jason at front desk was very helpful and sweet! Hotel was beautiful as a whole!
Stayed 1 night in Jan 2026

2/10 Terrible

Kimberly Ladina

Disliked: Cleanliness, property conditions & facilities
I am writing to formally express my deep disappointment with my recent stay at your Embassy Suites location in Gatlinburg, Tennessee. What should have been a relaxing visit turned into an upsetting and unacceptable experience. During my stay, personal items went missing from my room. This is a serious breach of trust and security, and it left me feeling unsafe and disrespected. When I brought this issue to the attention of the manager on duty, I was met with rudeness and a complete lack of professionalism. Instead of receiving support or concern, I felt dismissed. The combination of missing belongings and poor customer service made my entire stay stressful and disheartening. This is far below the standard I expect from your brand. I am requesting a full investigation into the missing items, accountability for the unprofessional behavior I encountered, and appropriate compensation for the distress and inconvenience this situation caused. I look forward to a prompt response and resolution. Sincerely, Kimberly standley
Stayed 4 nights in Dec 2025

8/10 Good

Caleb

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff were amazing as always. The room itself needed some work with the toilet paper roll being broken, bathroom door handle was loose and close to falling off, the shower temperature panel was loose and did not stay in place so hot/cold had to be adjusted by feel and the body wash was completely empty at checkin. Overall it was a good stay abd the staff was very helpful but this property definitely didnt reach my expectations of hilton stabdards as many other embassy suite locations do.
Stayed 3 nights in Jan 2026

10/10 Excellent

Kaneshea

Liked: Amenities, property conditions & facilities
Amazing
Stayed 3 nights in Jan 2026

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 1 night in Jan 2026

10/10 Excellent

Irina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best breakfast ever. The chefs and staff amazing. Super clean lobby. Bar staff wonderful. Trolley stops in the street outside the hotel so you don’t even need a car to go around gatlinburg. Would stay again 100%
Stayed 6 nights in Jan 2026

10/10 Excellent

Mohammed

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean . Highly recommend
Stayed 2 nights in Jan 2026

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities
Everything was excellent! Highly recommend it
Stayed 1 night in Jan 2026

10/10 Excellent

Cruz Melba, Boynton Beach

Liked: Cleanliness, amenities, property conditions & facilities
Awesome! Customer service excellent
Stayed 1 night in Jan 2026

6/10 Okay

Douglas

Traveled with pets, Traveled with family
Property was pet friendly and I did not mind paying the $75 pet fee, but we were charged $100 for a pet damage fee. Our 5lb yorkie did not damage anything. I was not told of this charge at checkout and if there had been damage, I would have been more than happy to pay for it, but our dog did not damage anything. I did not discover this charge until several weeks after our stay. Needless to say that we will not be back. I hope this review prevents other pet owners from getting scammed like we did.
Stayed 4 nights in Nov 2025

10/10 Excellent

Juan Luis M

Stayed 3 nights in Dec 2025

10/10 Excellent

Maria S

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 4 nights in Dec 2025

10/10 Excellent

Alejandra

Stayed 3 nights in Jan 2026

6/10 Okay

Satpreet

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Beds and pillows were uncomfortable. Staff was friendly and helpful.
Stayed 4 nights in Dec 2025