Embassy Suites By Hilton Gatlinburg Resort

3.5 star property
3.5-star hotel near Great Smoky Mountains National Park

Choose dates to view prices

Photo gallery for Embassy Suites By Hilton Gatlinburg Resort

Meeting facility
Lobby
32-inch Smart TV with cable channels, streaming services
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Hypo-allergenic bedding, in-room safe, desk, bed sheets

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Parking available
  • Pool

Explore the area

View in a map
604 Airport Rd, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪8 min walk‬
  • Anakeesta
    ‪17 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪17 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Balcony (Hearing)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Balcony

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

Deluxe Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Balcony (Mobility & Hearing, Bathtub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

Studio, 1 King Bed, Accessible, Balcony (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Balcony (Bathtub)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Balcony

9.8 out of 10
Exceptional
(17 reviews)
  • 580 sq ft
  • Sleeps 6
  • 2 Queen Beds

Studio, 1 King Bed, Balcony

9.8 out of 10
Exceptional
(9 reviews)
  • 435 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(14 reviews)
  • 520 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed

9.8 out of 10
Exceptional
(9 reviews)
  • 390 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Balcony (Bathtub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Balcony (Hearing)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Gatlinburg

In Gatlinburg .Within a 15-minute walk of the hotel, you'll find Gatlinburg Convention Center and Gatlinburg Space Needle. Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies are also within 2 miles (3 km).

What's nearby

  • Gatlinburg Convention Center - 8 min walk - 0.5 miles
  • Gatlinburg Space Needle - 11 min walk - 0.6 miles
  • SkyPark - 12 min walk - 0.7 miles
  • Anakeesta - 17 min walk - 0.9 miles
  • Ripley's Aquarium of the Smokies - 17 min walk - 0.9 miles

Getting around

  • McGhee Tyson Airport (TYS) - 71 min drive

Restaurants

  • ‪Sugarlands Distilling Co. - ‬11 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬13 min walk
  • ‪Puckers Sports Bar - ‬12 min walk
  • ‪Mellow Mushroom - ‬11 min walk
  • ‪Log Cabin Pancake House - ‬5 min walk

About this property

Embassy Suites By Hilton Gatlinburg Resort

3.5-star hotel near Great Smoky Mountains National Park
Embassy Suites By Hilton Gatlinburg Resort offers its guests a seasonal outdoor pool, an indoor pool, a lazy river, and a waterslide. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily.

Business amenities include a 24-hour business center and meeting rooms. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Embassy Suites By Hilton Gatlinburg Resort. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Gatlinburg hotel.

  • 164 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 2024
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Concierge
  • Terrace
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Embassy Suites By Hilton Gatlinburg Resort offers 164 air-conditioned accommodations with safes and hair dryers. Accommodations are furnished with double sofa beds, desks, and desk chairs. 32-inch Smart televisions come with premium cable channels. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • Dining table
  • Fenced pool
  • In-room sofa bed
  • Indoor pool
  • Lazy river
  • Pool gate
  • Seasonal outdoor pool
  • Waterslide

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Lazy river
  • Seasonal outdoor pool
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in public areas
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch smart TV with premium cable channels
  • Streaming services

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Dining table
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75.00 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15.00 per day
  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, cash, and mobile payments. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • The seasonal pool will open April 15 and close October 15.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Embassy Suites By Hilton Gatlinburg Resort Hotel
Embassy Suites By Hilton Gatlinburg Resort Gatlinburg
Embassy Suites By Hilton Gatlinburg Resort Hotel Gatlinburg

Frequently asked questions

How close is Embassy Suites By Hilton Gatlinburg Resort to the airport?

Embassy Suites By Hilton Gatlinburg Resort is 44.8 mi (71-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Embassy Suites By Hilton Gatlinburg Resort?

As of Sep 5, 2025, prices found for a 1-night stay for 2 adults at Embassy Suites By Hilton Gatlinburg Resort on Sep 15, 2025 start from $178.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Embassy Suites By Hilton Gatlinburg Resort have an airport shuttle?

Airport shuttle services are not available at Embassy Suites By Hilton Gatlinburg Resort.

Does Embassy Suites By Hilton Gatlinburg Resort offer free breakfast?

Embassy Suites By Hilton Gatlinburg Resort offers free full breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 6:30 AM and 10:30 AM.

Is there a casino at Embassy Suites By Hilton Gatlinburg Resort?

No, there is no casino at this hotel.

What time is check-in at Embassy Suites By Hilton Gatlinburg Resort?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Embassy Suites By Hilton Gatlinburg Resort?

Free parking is not available at this hotel. Self parking is available for USD 15.00 per day.

Does Embassy Suites By Hilton Gatlinburg Resort have a pool?

Embassy Suites By Hilton Gatlinburg Resort features an indoor pool and a seasonal outdoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Embassy Suites By Hilton Gatlinburg Resort have a restaurant?

Yes, there is a restaurant on site.

Does Embassy Suites By Hilton Gatlinburg Resort have a spa?

There are no spa services available at this hotel.

How close is Embassy Suites By Hilton Gatlinburg Resort to downtown Gatlinburg?

Embassy Suites By Hilton Gatlinburg Resort is 0.6 mi away from Gatlinburg.

Embassy Suites By Hilton Gatlinburg Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 314 out of 380 reviews
Rating 8 - Good. 40 out of 380 reviews
Rating 6 - Okay. 12 out of 380 reviews
Rating 4 - Poor. 6 out of 380 reviews
Rating 2 - Terrible. 8 out of 380 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

JEFFERY, mohave valley

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the creek running along the property . Nice pools and sitting areas. Close to all the activities. Room was clean and well laid out.
Stayed 1 night in Aug 2025

10/10 Excellent

ROBERT, East Ridge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was real good the bar food was good restaurant prices and little pricey the I didn't like where you have to pay for parking each day you were there the bed wasn't too comfortable overall the place was beautiful
Stayed 3 nights in Jul 2025

10/10 Excellent

Amit

Stayed 3 nights in May 2025

10/10 Excellent

Elenyr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location, relaxing outdoors patio and pool, surrounded by beautiful trees. Our room was spacious with a balcony facing a green area with birds and we even saw a bear.
from our balcony
Stayed 5 nights in May 2025

10/10 Excellent

Chris

Stayed 3 nights in May 2025

10/10 Excellent

Breanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Brenda

Traveled with partner
Liked: Cleanliness, amenities
Outdoor facilities was great. Breakfast was great
Stayed 2 nights in May 2025

10/10 Excellent

Joy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was excellent place to stay!
Stayed 1 night in May 2025

4/10 Poor

Sandra

Disliked: Staff & service, amenities, property conditions & facilities
One poor bartender on a Friday? Seriously do better. Check in lady was snotty and didn’t know you could order food at the bar until 10. What an incredible letdown from other embassy suites absolutely pathetic
Stayed 1 night in May 2025

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Phenomenal! Excellent breakfast!
Stayed 2 nights in May 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about this place is fantastic !!! Already trying to figure out when I come back.
Stayed 2 nights in May 2025

8/10 Good

Sherrie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was amazing! All staff was very nice and accommodating. The free continental break was very good and a lot of options! The only complaint is the bed and the pillows as nice as the property is you would think they would have top notch mattress and pillows as well but they did NOT that will be the only reason we will not stay there again.
Stayed 3 nights in May 2025

10/10 Excellent

Khurram

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

LUDOVIKO

Stayed 3 nights in May 2025

10/10 Excellent

Maritza

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything is perfect!
Stayed 1 night in May 2025

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 3 nights in May 2025

10/10 Excellent

dave

Stayed 3 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Lovely hotel, friendly staff, enjoyed our stay
Stayed 3 nights in May 2025

10/10 Excellent

Jose A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and clean
Stayed 2 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean, great breakfasts in the mornings! You can't go wrong!
Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Seems to be a brand new facility. Beautiful pool and outdoor area. Everything new and clean.
Stayed 1 night in May 2025

8/10 Good

Jocelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the resort on a whole BUT the main reason we picked this hotel was for the beautiful heated pool and hot tub. Hot tub was warm and pool was frigid. It was really disappointing. We were there for 6 days and only saw one adult go in the pool. Lazy river temp was good. Stayed at a Dollywood resort first and temp was wonderful, would stay there for entire stay next time. Also no bureau in room that sleeps 6. It was a little challenging to stay organized. All staff were great and no issues with housekeeping. Breakfast was great.
Great view from balcony.
Stayed 6 nights in Apr 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, well appointed hotel. We ate at the restaurant and while the service was excellent, my fiancé’s meal looked as if it had been re-heated. Pork tenderloin was dry and cold. But in compensation we were given a lovely dessert! Perfect location and staff interactions were excellent & very friendly. I highly recommend!
Stayed 3 nights in May 2025