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Edgewater Hotel - Gatlinburg

3.0 star property
3-star hotel near Ripley's Aquarium of the Smokies

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Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Standard Room, 2 Queen Beds (Riverside) | Terrace/patio
Desk, iron/ironing board, free WiFi, bed sheets
Front of property - evening/night
Free daily continental breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Gym

Explore the area

View in a map
402 River Rd, Gatlinburg, TN, 37738
  • Place, Gatlinburg SkyPark
    ‪3 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Place, Anakeesta
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Riverside)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Riverside)

9.0 out of 10
Wonderful
(220 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Romantic Room, Jetted Tub (Queen Bed)

Romantic Room, Jetted Tub (Queen Bed) | Desk, iron/ironing board, free WiFi, bed sheets

Romantic Room, Jetted Tub (Queen Bed)

9.2 out of 10
Wonderful
(34 reviews)
  • 301 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Handicapped Mountainside

King Handicapped Mountainside | Desk, iron/ironing board, free WiFi, bed sheets

King Handicapped Mountainside

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room with River View

King Room with River View | Desk, iron/ironing board, free WiFi, bed sheets

King Room with River View

9.0 out of 10
Wonderful
(41 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mountainside

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Mountainside

8.8 out of 10
Excellent
(241 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Gatlinburg

Downtown Gatlinburg stay.At this Downtown Gatlinburg hotel, you'll be within a 5-minute walk of Ripley's Aquarium of the Smokies and Gatlinburg SkyPark. Anakeesta and Ole Smoky Moonshine Distillery are also within half a mile (1 km).

What's nearby

  • Gatlinburg SkyPark - 3 min walk - 0.2 miles
  • Ole Smoky Moonshine Distillery - 4 min walk - 0.3 miles
  • Ripley's Aquarium of the Smokies - 4 min walk - 0.3 miles
  • Gatlinburg Convention Center - 4 min walk - 0.3 miles
  • Anakeesta - 6 min walk - 0.4 miles

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Sugarlands Distilling Co. - ‬5 min walk
  • ‪Puckers Sports Bar - ‬4 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬4 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬4 min walk
  • ‪Tennessee Cider Company - ‬4 min walk

About this property

Edgewater Hotel - Gatlinburg

3-star hotel near Ripley's Aquarium of the Smokies
Edgewater Hotel - Gatlinburg offers its guests an indoor pool, an outdoor pool, and a fitness center. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served daily. A terrace, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Edgewater Hotel - Gatlinburg. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Gatlinburg hotel is smoke free.

  • 1 building
  • 205 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 16.46 per day)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from October 26 2025 to October 26 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are available for USD 20.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 16.46 per day
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation.

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Frequently asked questions

How close is Edgewater Hotel - Gatlinburg to the airport?

Edgewater Hotel - Gatlinburg is 44.2 mi (69-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Edgewater Hotel - Gatlinburg?

As of Nov 3, 2025, prices found for a 1-night stay for 2 adults at Edgewater Hotel - Gatlinburg on Nov 11, 2025 start from $140.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Edgewater Hotel - Gatlinburg have an airport shuttle?

Airport shuttle services are not available at Edgewater Hotel - Gatlinburg.

Does Edgewater Hotel - Gatlinburg offer free breakfast?

Edgewater Hotel - Gatlinburg offers free continental breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Edgewater Hotel - Gatlinburg?

No, there is no casino at this hotel.

What time is check-in at Edgewater Hotel - Gatlinburg?

Check-in begins at 4 PM.

Is there free parking at Edgewater Hotel - Gatlinburg?

Free parking is not available at this hotel. Self parking is available for USD 16.46 per day.

Does Edgewater Hotel - Gatlinburg have a pool?

Edgewater Hotel - Gatlinburg features an indoor pool and an outdoor pool. The pool will be unavailable from October 26 2025 to October 26 2026 (dates subject to change).

Does Edgewater Hotel - Gatlinburg have a spa?

There are no spa services available at this hotel.

How close is Edgewater Hotel - Gatlinburg to downtown Gatlinburg?

Edgewater Hotel - Gatlinburg is 0.1 mi away from Gatlinburg.

Reviews

Edgewater Hotel - Gatlinburg Reviews

8.8

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 1365 out of 2494 reviews
Rating 8 - Good. 694 out of 2494 reviews
Rating 6 - Okay. 308 out of 2494 reviews
Rating 4 - Poor. 78 out of 2494 reviews
Rating 2 - Terrible. 49 out of 2494 reviews

Reviews

10/10 Excellent

Trenton

Stayed 2 nights in Sep 2025

10/10 Excellent

Anna

Stayed 1 night in Sep 2025

8/10 Good

MICHELLE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room was clean, staff was pleasant and we used the pool.
Stayed 1 night in Sep 2025

10/10 Excellent

Mandi

Stayed 2 nights in Aug 2025

10/10 Excellent

Patrick William

Stayed 3 nights in Jul 2025

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed the stay. Waiting on the elevators was a little annoying and paying for parking didn't seem fair. I wish the buffet had more food options or different options or some fruit. But all the staff was very nice and helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!!

Stayed 2 nights in Jul 2025

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

This hotel’s location is ultra-convenient, and the river running directly in front of it is beautiful. Our room was clean, and the beds were very comfortable. The pool is nice, especially if you’re traveling with kids. The bathroom is on the small side, which may present some difficulty for anyone assisting a small child with bathing. It wasn’t a problem for our family, though. Would stay here again.
Stayed 1 night in Aug 2025

4/10 Poor

Billy

Liked: Cleanliness
Disliked: Room comfort

Uncomfortable bed and pillows

The best thing about our whole stay here was the big hot tub in our room. The parking garage lobby where you have to wait an eternity for an elevator felt like a sauna. The elevators took forever anytime you needed to use them. The bed was uncomfortable and the pillows were terrible. The plus side is you could cut the air down as low as you want.
Stayed 2 nights in Aug 2025

6/10 Okay

Brook

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 5 nights in May 2025

2/10 Terrible

Jeff

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
It was a terrible experience
Stayed 1 night in Aug 2025

4/10 Poor

Laura

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is it a great location. But the property smells not sure why? Also the jacuzzi water was brown and smelled! The refrigerator in our room didn't work either!
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Good location, musty air, needs updates

For the price, I expected more. The best thing about the hotel is the location to the main downtown area. Everything was within walking distance and the city view was nice. However, for the price, it was disappointing. The room was extremely humid and the air conditioning didn’t improve the humidity. The air felt very sticky and the linens and carpet felt damp. It needed a dehumidifier to make it more comfortable. Generally, cleanliness is my only standard when I stay in a hotel, and the room was clean, but there were several places all over the building that were run down and either needed fixing/updating, or were poorly updated. The pool was nicer in the pictures than it was in person as well. The breakfast was fine, but we were there several days and it never changed. The whole building felt humid/sticky and outdated while the price was still high. They also charge extra for parking ($15/day) which was a hidden fee, and I hate it when companies add extra charges without warning. It feels underhanded. I would rather have the $15 added to the room price than feel like I was being hustled.
Stayed 5 nights in Jul 2025

8/10 Good

Nichole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Trolly that goes everywhere. Walkable. Clean. Beds are ok. Only complaint would be that there was a constant thumping noise all night in our room and morning but could not figure out what it was.
Stayed 1 night in Aug 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property. Staff were helpful and friendly. Building could use an update.
Stayed 1 night in Jul 2025

10/10 Excellent

Cathy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. Walking distance to the convention center. Comfortable room with a small refrigerator and microwave. Staff was helpful. I would stay there again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Benjamin

Traveled with family and small children
Liked: Cleanliness
There is on think about staying here when it is busy u have to wait on elevator for ever. They have 2 elevators but that is it and lobby is on 4th floor from parking garage and then when u do get checked in u have to wait on elevator again to get your stuff. Everything else is great. Some staff r nice some or so so. But other than elevator and now the charger u 15.00 dollars a day to park at the hotel that u r staying at. But u can go next door to the other hotel and they don't charge. Loved stay here till they started charging to park. The elevator was a pain but we could did with it. But crazy to be charged to park at hotel.
Stayed 5 nights in Jun 2025

8/10 Good

ARASH

Traveled with family
The riverside is good. The interior is okey and almost similar with other properties around.
Stayed 1 night in Aug 2025

4/10 Poor

Andy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Abdullah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 1 night in Jul 2025

6/10 Okay

Zohreh

Liked: Cleanliness, staff & service, amenities
This hotel definitely needs some upgrades. It's an old building. My room was clean, but carpets and curtains have stains. The bathroom was very small, without ventilation. The location is great, close to everything. They charge for parking $16 per night. I didn't like their breakfast at all. I couldn't eat anything of the hot section. It's in the heart of downtown, so expect to hear all noises all night especially at weekend. My room had a door to the next neighbor room! And one night, around 1 am the neighbor randomly was trying to open that door! Scared me a lot! It is better to have a sign or something on it to prevent people wondering and trying to get into a strange room out of curiosity! The little balcony in the room was a plus with the view of the town and mountains
Stayed 3 nights in Jul 2025

10/10 Excellent

Imelda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Jul 2025

10/10 Excellent

Lindsey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, the pool, and room was great!
Stayed 1 night in Jul 2025

10/10 Excellent

Harley

Stayed 3 nights in Jul 2025