Skip to main content
Beginning of main content
4.1 out of 5

"Convenient to everything. Definitely needs updating on outside and some inside. Parking is way too narrow even for a small car. " More

By a verified traveler on Sun 22 May 2022

Enter dates to see availability

Hotel Description

3-star hotel near Ripley's Aquarium of the Smokies

In Gatlinburg

Within a 5-minute walk of this Gatlinburg hotel, you'll find Ripley's Aquarium of the Smokies and Gatlinburg SkyLift Park. Anakeesta and Ole Smoky Moonshine Distillery are also within half a mile (1 km).

Free perks

This hotel features an outdoor pool and an indoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and free perks like continental breakfast and free self parking.

Standard Room, 2 Queen Beds, Mountainside

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$139* Per night/room Jun 30 - Jul 1

Standard Single Room, 2 Queen Beds (Riverside)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Romantic Room, Jetted Tub (Queen Bed)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Edgewater Hotel Gatlinburg ratings based on 20 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Edgewater Hotel Gatlinburg

Everyone (8) Couples (1) Family (6)
4 out of 5
Convenient to everything. Definitely needs updating on outside and some inside. Parking is way too narrow even for a small car.

Posted by on May 22, 2022

Was this review helpful to you?
Comment from Hotel Management

Jun 14, 2022 by Roberta

Thank you for choosing the Edgewater for your recent stay. I appreciate your comments and will pass them on to our Management Staff. We hope to see you again when travel plans bring you back to the Gatlinburg area. Best Regards, Roberta Elliott Rooms Division Manager

4 out of 5

Posted by on Sep 17, 2021

Was this review helpful to you?
5 out of 5
Parking was very tite

Posted by on Sep 14, 2021

Was this review helpful to you?
Comment from Hotel Management

Sep 15, 2021 by Pete

Thank you for your review. We hope to see you again.

3 out of 5
It was deceptive. Our balcony had a view of the roof not the river. The lobby was very hard to find with no signage. I won’t stay there again

Posted by on Aug 29, 2021

Was this review helpful to you?
Comment from Hotel Management

Aug 31, 2021 by Guest Services

Thank you for yoyu feedback.

2 out of 5
It was so/so in general. Staff were helpful but parking was terrible.

Posted by on Jun 16, 2021

Was this review helpful to you?
Comment from Hotel Management

Jun 17, 2021 by Lisa

Thank you for your feedback.

5 out of 5
Loved the room. Elevators were super slow. Parking was awful.

Posted by on Jun 14, 2021

Was this review helpful to you?
Comment from Hotel Management

Jun 15, 2021 by Robbie Guest Services

THANK YOU FO MUCH. COME AGAIN SOON!!

5 out of 5
Loved our stay! No issues! Love the indoor/outdoor pool!

Posted by , from Cincinnati Ohio on Aug 2, 2020

Was this review helpful to you?
Comment from Hotel Management

Aug 3, 2020 by Robbie Guest Services

Thank you for the great review. Hope to see you again soon!

5 out of 5
Great hotel. Right in the middle of all the action. Will stay there again.

Posted by on Oct 26, 2019

Was this review helpful to you?
Comment from Hotel Management

Oct 26, 2019 by Robbie Guest Services

Thank you for the awesome review! We're so pleased you enjoyed your stay and look forward to seeing you again soon. Have a great weekend!!

5 out of 5

Posted by on Oct 7, 2019

Was this review helpful to you?
Comment from Hotel Management

Oct 8, 2019 by The Edgewater Hotel

Thank you for your feedback.

4 out of 5
I liked the location and proximity to the main strip

Posted by on Jun 18, 2019

Was this review helpful to you?
Comment from Hotel Management

Jun 18, 2019 by Lisa

Thank You for your feedback.

About the Edgewater Hotel Gatlinburg

Location 402 River Rd, Gatlinburg, TN 37738

Property Features

Edgewater Hotel Gatlinburg offers its guests an indoor pool, an outdoor pool, and a fitness center. WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. The business-friendly Edgewater Hotel Gatlinburg also features a terrace, a fireplace in the lobby, and an ATM. Limited free parking is available on a first-come, first-served basis. This 3-star Gatlinburg hotel is smoke free.

  • 1 building
  • 205 guestrooms or units
  • 8 levels
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Edgewater Hotel Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Private balcony
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Fishing on site
  • Rafting nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Edgewater Gatlinburg
  • Edgewater Hotel
  • Edgewater Hotel Gatlinburg
  • Gatlinburg Edgewater
  • Gatlinburg Edgewater Hotel
  • Hotel Edgewater
  • Edgewater Gatlinburg
  • Edgewater Hotel Gatlinburg Hotel
  • Edgewater Hotel Gatlinburg Gatlinburg
  • Edgewater Hotel Gatlinburg Hotel Gatlinburg
url importing http://www.travelocity.com/Gatlinburg-Hotels-Edgewater-Hotel-Gatlinburg.h898113-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Gatlinburg-Hotels-Edgewater-Hotel-Gatlinburg.h898113-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Gatlinburg-Hotels-Edgewater-Hotel-Gatlinburg.h898113-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.