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Edgewater Hotel - Gatlinburg

3.0 star property
3-star hotel near Ripley's Aquarium of the Smokies

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Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Free daily continental breakfast
Front of property - evening/night
Standard Room, 2 Queen Beds (Riverside) | Terrace/patio
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Gym

Explore the area

View in a map
402 River Rd, Gatlinburg, TN, 37738
  • Place, Gatlinburg SkyPark
    ‪3 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Place, Anakeesta
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Riverside)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Riverside)

9.0 out of 10
Wonderful
(221 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Romantic Room, Jetted Tub (Queen Bed)

Romantic Room, Jetted Tub (Queen Bed) | Desk, iron/ironing board, free WiFi, bed sheets

Romantic Room, Jetted Tub (Queen Bed)

9.2 out of 10
Wonderful
(34 reviews)
  • 301 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Handicapped Mountainside

King Handicapped Mountainside | Desk, iron/ironing board, free WiFi, bed sheets

King Handicapped Mountainside

9.4 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room with River View

King Room with River View | Desk, iron/ironing board, free WiFi, bed sheets

King Room with River View

9.0 out of 10
Wonderful
(42 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mountainside

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Mountainside

8.8 out of 10
Excellent
(241 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Gatlinburg

Downtown Gatlinburg stay.At this Downtown Gatlinburg hotel, you'll be within a 5-minute walk of Ripley's Aquarium of the Smokies and Gatlinburg SkyPark. Anakeesta and Ole Smoky Moonshine Distillery are also within half a mile (1 km).

What's nearby

  • Gatlinburg SkyPark - 3 min walk - 0.2 miles
  • Ole Smoky Moonshine Distillery - 4 min walk - 0.3 miles
  • Ripley's Aquarium of the Smokies - 4 min walk - 0.3 miles
  • Gatlinburg Convention Center - 4 min walk - 0.3 miles
  • Anakeesta - 6 min walk - 0.4 miles

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Sugarlands Distilling Co. - ‬5 min walk
  • ‪Puckers Sports Bar - ‬4 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬4 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬4 min walk
  • ‪Subway - ‬4 min walk

About this property

Edgewater Hotel - Gatlinburg

3-star hotel near Ripley's Aquarium of the Smokies
Edgewater Hotel - Gatlinburg offers its guests an indoor pool, an outdoor pool, and a fitness center. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served daily. A terrace, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Edgewater Hotel - Gatlinburg. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Gatlinburg hotel is smoke free.

  • 1 building
  • 205 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 16.46 per day)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from October 26 2025 to October 26 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are available for USD 20.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 16.46 per day
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation.

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Frequently asked questions

How close is Edgewater Hotel - Gatlinburg to the airport?

Edgewater Hotel - Gatlinburg is 44.2 mi (69-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Edgewater Hotel - Gatlinburg?

As of Nov 13, 2025, prices found for a 1-night stay for 2 adults at Edgewater Hotel - Gatlinburg on Nov 19, 2025 start from $140.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Edgewater Hotel - Gatlinburg have an airport shuttle?

Airport shuttle services are not available at Edgewater Hotel - Gatlinburg.

Does Edgewater Hotel - Gatlinburg offer free breakfast?

Edgewater Hotel - Gatlinburg offers free continental breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Edgewater Hotel - Gatlinburg?

No, there is no casino at this hotel.

What time is check-in at Edgewater Hotel - Gatlinburg?

Check-in begins at 4 PM.

Is there free parking at Edgewater Hotel - Gatlinburg?

Free parking is not available at this hotel. Self parking is available for USD 16.46 per day.

Does Edgewater Hotel - Gatlinburg have a pool?

Edgewater Hotel - Gatlinburg features an indoor pool and an outdoor pool. The pool will be unavailable from October 26 2025 to October 26 2026 (dates subject to change).

Does Edgewater Hotel - Gatlinburg have a spa?

There are no spa services available at this hotel.

How close is Edgewater Hotel - Gatlinburg to downtown Gatlinburg?

Edgewater Hotel - Gatlinburg is 0.1 mi away from Gatlinburg.

Reviews

Edgewater Hotel - Gatlinburg Reviews

8.8

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 1374 out of 2503 reviews
Rating 8 - Good. 692 out of 2503 reviews
Rating 6 - Okay. 309 out of 2503 reviews
Rating 4 - Poor. 79 out of 2503 reviews
Rating 2 - Terrible. 49 out of 2503 reviews

Reviews

10/10 Excellent

Trenton

Stayed 2 nights in Sep 2025

10/10 Excellent

Anna

Stayed 1 night in Sep 2025

8/10 Good

MICHELLE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room was clean, staff was pleasant and we used the pool.
Stayed 1 night in Sep 2025

10/10 Excellent

Mandi

Stayed 2 nights in Aug 2025

10/10 Excellent

Carma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time staying at this property. I really enjoyed the location, as it was centeal to all activities and dining in Gatlinburg. I enjoyed the staff. Any and all interactions , they were polite and friendly and helpful. The parking was okay and not as difficult as I imagined from reading other reviews, however, the garage does fill up. The beds were comfortable and the pool was great. The only cons were the pillows and the coffee. Each bed had four pillows and they were small and mostly flat. I travel with my own, so it was okay. Lastly, the coffee. I am not a coffee snob, but i do enjoy my coffee. This coffee was no good. I used two bags in the small pot in the room which made it a bit better, but overall, I did not care for it. These were small, quite fixable issues. Overall, it was a good place to stay and I plan on staying again on my next trip back.
Stayed 3 nights in Jul 2025

10/10 Excellent

daniel

Stayed 1 night in Aug 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome Stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Aug 2025

8/10 Good

Justin

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 4 nights in Aug 2025

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location!
Stayed 4 nights in Aug 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
They have bear! Read the SEVERAL warnings about bear. Staff was so nice and helpful. The pool area is just amazing!!! Stunning even.
Stayed 1 night in Aug 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Aug 2025

8/10 Good

Joseph

Traveled with family
Parking was extra $16. Not disclosed on site. Daily charge
Stayed 1 night in Jul 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recent paint refresh. Looks good. Although very nice still dates. Staff was very friendly. Was a bit disappointed when they told me they are now charging $15 a day to park. One of the things we loved was parking and breakfast made it a great value. Now not as attractive
Stayed 3 nights in Aug 2025

6/10 Okay

Philip

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It was close to everything and i liked the river running beside it.
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Stayed 1 night in Aug 2025

10/10 Excellent

Tishanee

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Close to everything.
Stayed 1 night in Aug 2025

4/10 Poor

Michael

Traveled with family
Disliked: Cleanliness
Basically you get what you pay for. Pluses are GREAT location central to everything in the area, & pool was nicer then the basic ones you see in motel. The hot tub water levels were so low the jets wouldn’t work, the fire tables & fireplaces had issues & no one cares to try and fix the issue just shrug & say yeah ok. Worst was the bathroom was dirty, sink wasn’t cleaned so there was mold growing in it. Even the shower was not cleaned well like a rush job and only occasionally really cleaned. Breakfast was barely edible, pancakes were not cooked fully from the machine, would prefer waffle maker that you control instead. Powdered eggs were over cooked, our son said the cereal didn’t taste good and could we please not make him eat there again. To me it was unbelievable that oatmeal was sitting in packets and I guess you used the hot water and let it sit in a styrofoam bowl. Against my better judgement and with no other food option to eat I tried doing it but seriously how do they consider this an option. It’s not hard to have a pot of ready made oatmeal for people to spoon out. Even if you go to holiday inn, best western or McDonalds, they have oatmeal already made. Served in paper bowls, usually with a few options to put in but at least brown sugar. Nope Don’t book this place if your thinking about wanting to save money on breakfast or thinking you can soak in a hot tub after a long day of hiking or sightseeing
Stayed 2 nights in Aug 2025

6/10 Okay

Dora

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom was in terrible condition Beds were too high for seniors Not clean and very outdated Do not recommend Will not be returning
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicci

Liked: Cleanliness, staff & service, property conditions & facilities
Although some things are dated the property was clean and very welcoming! Comfortable beds.. great water pressure.. hot breakfast! The only thing that could be updated is the towels! Other than that we will definitely stay here again!
Stayed 2 nights in Aug 2025

6/10 Okay

ana

Traveled with family
Liked: Staff & service
The river
Stayed 2 nights in Aug 2025

10/10 Excellent

Patrick William

Stayed 3 nights in Jul 2025

6/10 Okay

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great,the sink and toilets where slow to flush and drain, everything else was great except having to pay for parking $32 dollars for 2 days and the parking was real close together if you drive a big truck or suv its a challenge to get in a parking place you have to be real careful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025