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Edgewater Hotel - Gatlinburg

3.0 star property
3-star hotel near Ripley's Aquarium of the Smokies

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Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Front of property - evening/night
Free daily continental breakfast
Desk, iron/ironing board, free WiFi, bed sheets
Standard Room, 2 Queen Beds (Riverside) | Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Gym

Explore the area

View in a map
402 River Rd, Gatlinburg, TN, 37738
  • Place, Gatlinburg SkyPark
    ‪3 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Place, Gatlinburg Convention Center
    ‪4 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Riverside)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Riverside)

9.0 out of 10
Wonderful
(221 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Romantic Room, Jetted Tub (Queen Bed)

Romantic Room, Jetted Tub (Queen Bed) | Desk, iron/ironing board, free WiFi, bed sheets

Romantic Room, Jetted Tub (Queen Bed)

9.2 out of 10
Wonderful
(36 reviews)
  • 301 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Handicapped Mountainside

King Handicapped Mountainside | Desk, iron/ironing board, free WiFi, bed sheets

King Handicapped Mountainside

8.6 out of 10
Excellent
(8 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room with River View

King Room with River View | Desk, iron/ironing board, free WiFi, bed sheets

King Room with River View

9.0 out of 10
Wonderful
(42 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mountainside

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Mountainside

8.8 out of 10
Excellent
(243 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Gatlinburg

Downtown Gatlinburg stay.At this Downtown Gatlinburg hotel, you'll be within a 5-minute walk of Ripley's Aquarium of the Smokies and Gatlinburg SkyPark. Anakeesta and Ole Smoky Moonshine Distillery are also within half a mile (1 km).

What's nearby

  • Gatlinburg SkyPark - 3 min walk - 0.2 miles
  • Ole Smoky Moonshine Distillery - 4 min walk - 0.3 miles
  • Ripley's Aquarium of the Smokies - 4 min walk - 0.3 miles
  • Gatlinburg Convention Center - 4 min walk - 0.3 miles
  • Anakeesta - 6 min walk - 0.4 miles

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Puckers Sports Bar - ‬4 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬4 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬4 min walk
  • ‪Subway - ‬4 min walk
  • ‪Tennessee Cider Company - ‬4 min walk

About this property

Edgewater Hotel - Gatlinburg

3-star hotel near Ripley's Aquarium of the Smokies
Edgewater Hotel - Gatlinburg offers its guests an indoor pool, an outdoor pool, and a fitness center. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served daily. A terrace, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Edgewater Hotel - Gatlinburg. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Gatlinburg hotel is smoke free.

  • 1 building
  • 205 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 16.46 per day)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from October 26 2025 to October 26 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are available for USD 20.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 16.46 per day
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation.

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Frequently asked questions

How close is Edgewater Hotel - Gatlinburg to the airport?

Edgewater Hotel - Gatlinburg is 44.2 mi (69-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Edgewater Hotel - Gatlinburg?

As of Dec 5, 2025, prices found for a 1-night stay for 2 adults at Edgewater Hotel - Gatlinburg on Jan 5, 2026 start from $96.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Edgewater Hotel - Gatlinburg have an airport shuttle?

Airport shuttle services are not available at Edgewater Hotel - Gatlinburg.

Does Edgewater Hotel - Gatlinburg offer free breakfast?

Edgewater Hotel - Gatlinburg offers free continental breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Edgewater Hotel - Gatlinburg?

No, there is no casino at this hotel.

What time is check-in at Edgewater Hotel - Gatlinburg?

Check-in begins at 4 PM.

Is there free parking at Edgewater Hotel - Gatlinburg?

Free parking is not available at this hotel. Self parking is available for USD 16.46 per day.

Does Edgewater Hotel - Gatlinburg have a pool?

Edgewater Hotel - Gatlinburg features an indoor pool and an outdoor pool. The pool will be unavailable from October 26 2025 to October 26 2026 (dates subject to change).

Does Edgewater Hotel - Gatlinburg have a spa?

There are no spa services available at this hotel.

How close is Edgewater Hotel - Gatlinburg to downtown Gatlinburg?

Edgewater Hotel - Gatlinburg is 0.1 mi away from Gatlinburg.

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1390 out of 2542 reviews
Rating 8 - Good. 703 out of 2542 reviews
Rating 6 - Okay. 314 out of 2542 reviews
Rating 4 - Poor. 83 out of 2542 reviews
Rating 2 - Terrible. 52 out of 2542 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

scott

Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 4 nights in Nov 2025

8/10 Good

Stephanie

Stayed 3 nights in Oct 2025

10/10 Excellent

Trenton

Stayed 2 nights in Sep 2025

10/10 Excellent

Anna

Stayed 1 night in Sep 2025

8/10 Good

MICHELLE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room was clean, staff was pleasant and we used the pool.
Stayed 1 night in Sep 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
❤️
Stayed 2 nights in Aug 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Ignacio

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
walkable
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
In the shower the water stayed in the tub while showering and the heavy brown blanket had another persons hair on it. Balcony had spider webs and a bit dirty. The staff however was amazing so big kuddos to them. The other downfall was the parking at the hotel was $15 + taxes ouch a bit steep.
Stayed 3 nights in Sep 2025

6/10 Okay

Jason

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Aug 2025

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities

Great stay

This was a last minute, weekend getaway for myself and my husband. We were pleasantly surprised with the room! We booked a hot tub room and it was very nice! We were able to relax in the giant tub and even though we didn’t use the fireplace I imagine how romantic it could be in the winter months.The room was clean and comfortable…the only thing I could suggest is a better quality mattress. Maybe we are getting old in our 40 years but the mattress was pretty stiff. However, I would definitely return to this hotel. The pool area was great and we were happy to see a slide that wasn’t in any of the pics! Patking (even though you pay a daily fee) was great. Without hotel parking we wouldn’t have been able to find a parking spot. The location is just about as perfect as you can get. Another plus was the free breakfast in the morning. This was an actual LEGIT breakfast with all the good southern stuff like biscuits and gravy. I Would definitely recommend this hotel to anyone, couples trip or family! ( ps-apparently this hotel has some guests who never leave👻 just google it if you’re curious!)
Stayed 1 night in Aug 2025

10/10 Excellent

Kim

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
everything was great
Stayed 3 nights in Aug 2025

10/10 Excellent

Felicia

Traveled with partner
Liked: Cleanliness, amenities
Was amaing
Stayed 2 nights in May 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly. Rooms clean. Missed having bacon at breakfast time and granola for the yogurt, but it was good. Nice place. Convenient
Stayed 2 nights in Aug 2025

8/10 Good

christina

Liked: Cleanliness, staff & service, property conditions & facilities

Weekend getaway

Loved that we were close to downtown!!! Bed was squeaky but they came right away and replaced… Downside… water was barely warm at about 10-11 pm. Wish breakfast was a little different each day!
Stayed 4 nights in Aug 2025

6/10 Okay

Tiffany

Traveled with family
Disliked: Staff & service

Think twice!!

The hotel is very dated. One of the hot tubs didn’t work. Beds have zero comfort and no life left to them. Rooms are not very clean, hair was found on our linens and bathroom was gross. Lastly the staff that checked me in was beyond rude.
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jessica

Traveled with partner
Liked: Amenities
Close to everything you would want to do. Nice rooms and the creek view is great.
Stayed 2 nights in Aug 2025

8/10 Good

susan

Liked: Cleanliness, staff & service, amenities
Definitely needs upgrading, otherwise location is near everything.
Stayed 3 nights in Aug 2025

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities
It’s beautiful place
Stayed 2 nights in Aug 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was just a quick weekend trip for me and my husband. Staff was very nice. The hotel is very nice. It was kept clean, just slightly dated. The location was perfect
Stayed 2 nights in Aug 2025

2/10 Terrible

Robert

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not recommend this property. The elevators take over 20 minutes to reach you and them theyre full. Took the stairs from the fifth floor throug staff hallways and shady areas. Property charges for parking! Staff were rude when they patked illegally and blocked us in. Parking spots are extremely narrow. Getaway means relax no stress. This stay was nothing but stressful. Run from this one. The only nice thing from this dated hotel was the river views. Smoke free property but area for employees to smoke and high fines if guest are caught.
Stayed 2 nights in Aug 2025