Heart of Gatlinburg
With a stay at this Gatlinburg hotel, you'll be well placed to visit Great Smoky Mountains National Park and Gatlinburg SkyLift Park, both within half a mile (1 km). Traffic Light #10 and Ober Gatlinburg Aerial Tramway are also within half a mile (1 km).
This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Business travelers can take advantage of the express check-out. There's an indoor pool on site, and a 24-hour front desk and a terrace are also provided.
Oct 11, 2022 by Manager
Hello ziliang,I sincerely apologize for the conditions of the hotel. We are currently working on fixing these issues. We appreciate your feedback and hope you give us another chance to turn this experience around. Thank you for staying with us and have a great day.
Oct 5, 2021 by Manager
I am terribly sorry to hear of your disappointment with our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Thank you so much for taking the time to share and to give us the opportunity to address this error and make things right.
Aug 31, 2021 by Manager
Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our staff and also our bed. We hope to someday have another opportunity to host your stay.
Aug 18, 2021 by Manager
Thank you for your assessment of our hotel and the facilities we offer. I am sorry to hear that you found parking to be inconvenient and I want to let you know that we take your suggestions to heart and are reconsidering the available choices. We try to accommodate everyone and offer the best parking possible but unfortunately, we don´t always manage to do so. Your insight is invaluable and will help us to better the quality of the facilities that we have on offer.
Jul 1, 2021 by Manager
On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!
Jun 17, 2021 by Manager
Thank you for taking the time to share. We appreciate your feedback regarding our room and your comments about our bedding. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.
Apr 23, 2021 by Manager
Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our tv. Your voice is very valuable to us and we hope you will return on your next travels.
Apr 25, 2021 by Manager
Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.
Apr 12, 2021 by Manager
Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.
Oct 31, 2020 by Manager
Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,
There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. An indoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway. Limited free parking is available on a first-come, first-served basis. This Gatlinburg hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway offers 99 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Guests are served free on-the-go breakfast daily from 6 AM to 10 AM.
Recreational amenities at the hotel include an indoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.