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4.3 out of 5

"Very beautiful and clean hotel. They had great entertainment thurs thru sun night in the bar. EPs food was excellent! Most hotel staff were very po ... " More

By a verified traveler on Wed 29 Aug 2018

Hotel Description

4-star hotel near Graceland

Close to airport

At this Memphis hotel, you'll be within half a mile (1 km) of Graceland and 3 miles (5 km) of Full Gospel Tabernacle Church. Stax Museum of American Soul Music is within 6 miles (10 km) and Memphis Cook Convention Center is within 9 miles (15 km).

Multiple dining options

This smoke-free hotel includes 3 restaurants, an outdoor pool, and a fitness center. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. You'll appreciate the seasonal outdoor pool, bar/lounge, and coffee shop.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 450 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Room service, premium bedding, and rainfall showerheads are also available.

Deluxe Room, 2 Queen Beds, Connecting Rooms

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$161* Per night/room Oct 28 - Oct 29

Superior Room, 1 King Bed, Connecting Rooms, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Queen Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 2 Queen Beds, Courtyard View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Guest House at Graceland ratings based on 86 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Guest House at Graceland

Everyone (59) Couples (7) Family (15)
5 out of 5
Entertainment was awesome Only thing I thought could be improved was the wait time in restaurants Ate at Deltas and EP. Both sat us quickly Waited 40 minutes st EP after ordering

Posted by on Oct 19, 2019

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5 out of 5
All of the employees were the shining stars of this property. We never met one of them that were not up beat always willing to go out of their way to help. There was nothing not to like at all.

Posted by on Sep 21, 2019

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Comment from Hotel Management

Oct 1, 2019 by HotelMgmt

We can say that the five-star feeling is certainly mutual as there was “nothing not to like at all” about your amazing review! Thank you, thank you very much for sharing this heartwarming compliment to our entire Guest House at Graceland team. It means the world to us to know that we were able to make your visit one befitting The King of Rock and Roll and we can’t wait to welcome you back to create more memories in Memphis!

5 out of 5
Loved the property but service in the breakfast room was sub-standard. We didn’t order the buffet as we are not big eaters. Apparently some of the staff waiting tables didn’t like that decision.

Posted by on Sep 21, 2019

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Comment from Hotel Management

Oct 1, 2019 by HotelMgmt

We were delighted to find that your Guest House at Graceland experience was five-star worthy from beginning to end, with just one little hiccup while dining at Delta’s Kitchen. We will be sure that your feedback is shared with our Food & Beverage Management to ensure our standard of courteous and attentive service is always being upheld. Thank you for sharing your review and we hope to have the chance to make more memories with you in The Birthplace of Rock and Roll soon!

5 out of 5
Beautiful Hotel, excellent location, walk to Graceland but they do have a free shuttle,Friendly and helpful staff and, oh yeah, the foods great! 5 Star quality all the way.

Posted by , from NEW JERSEY on Sep 1, 2019

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Comment from Hotel Management

Sep 10, 2019 by HotelMgmt

Your review is “5 star quality all the way” as well, Joe, and we thank you for taking a moment to share. From our peerless location to the warm Southern hospitality of our team, it has us all shook up to read that your Guest House at Graceland experience was truly fit for The King of Rock and Roll in every way. The pleasure was all ours and we hope to have the honor of serving as your home-away-from-home on a future visit to Memphis.

4 out of 5
It was very comfortable beds, very clean, Five star rating overall. It was a little pricey, that was my only complaint.

Posted by on Sep 1, 2019

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Comment from Hotel Management

Sep 10, 2019 by HotelMgmt

Knowing that your personal Guest House at Graceland experience hit all of the right notes for you has brightened our day. Thank you, thank you very much for choosing to make yourself at home with us during your getaway to Graceland and we hope that we will have the honor of sharing an encore performance with you on a future trip to Memphis.

1 out of 5
Pretty new hotel, however, front desk staff doesn’t communicate with each other or maintenance. One issue after another. Never again. Too bad, because it’s at first glance, a great resort in a depressed area of Memphis.

Posted by on Aug 30, 2019

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Comment from Hotel Management

Sep 10, 2019 by HotelMgmt

We know that the difference between a memorable and mediocre experience is all in the details and it was disappointing to hear that after such a King-worthy first impression, a surprising lapse in our normal high standard of personalized service so severely impacted your visit. We thank you for taking a moment to share this feedback and we will ensure that your experience is used as a teachable moment for not only our Front Desk but our entire staff. We do hope that you will reconsider and give us a chance to restore your trust in the future.

4 out of 5
BEAUTIFUL HOTEL,CLEAN AND FRIENDLY. CLOSE TO ALL THE SITES AND EVENTS. A BIT EXPENSIVE FOR WHAT IS PROVIDED. NEED A MEAL PLAN AND BREAKFAST PLAN.

Posted by on Aug 24, 2019

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Comment from Hotel Management

Sep 10, 2019 by HotelMgmt

Thank you, thank you very much for taking a moment to share your review. We’re delighted that the King-inspired ambiance of our one-of-a-kind property along with the warm Southern hospitality of our staff made your getaway to Graceland one to remember. We regret that your specific booking did not include any dining benefits and hope that we will have a future opportunity to win your heart in full.

5 out of 5
Its pure Elvis with a friendly staff in a beautiful hotel next to Graceland.

Posted by , from NYC on Aug 13, 2019

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Comment from Hotel Management

Aug 15, 2019 by HotelMgmt

Thank you, thank you very much for sharing your five-star impressions of The Guest House at Graceland as they are truly music to our ears. The spirit of The King of Rock and Roll will never leave our building and it was wonderful to know that our genuine warm Southern hospitality made you feel at home in our tender loving care. We hope to have the honor of welcoming you back through our doors on your next visit to Memphis.

5 out of 5
this place is great cant wait for the next visit, staff were great and very helpful

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 14, 2019 by HotelMgmt

The feeling is mutual as we can’t wait for the next time we have the pleasure of welcoming you through our doors! Yet until then, we wish to extend the heartiest “thank you, thank you very much” to you for taking a moment to highlight the genuine warm Southern hospitality of our team members in your thoughtful review. This glowing praise means the world to us and we hope to see you back at The Guest House at Graceland for a five-star worthy encore soon!

5 out of 5
Staff was very helpful and friendly. The pool could be a little deeper.

Posted by on Jul 28, 2019

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Comment from Hotel Management

Jul 30, 2019 by HotelMgmt

We appreciate your accolades and thank you for gifting us with your top score! It was a joy to welcome you to The Guest House at Graceland and on behalf of all of your new friends in The Birthplace of Rock and Roll, we hope that it won’t be long before we are making more memories with you in Memphis!

About the The Guest House at Graceland

Location 3600 Elvis Presley Blvd, Memphis, TN 38116

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 01 October to 21 May:

  • Swimming pool

Property Features

The Guest House at Graceland offers its guests an outdoor pool and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly The Guest House at Graceland. A roundtrip airport shuttle is free at scheduled times. For a fee, parking is available. This 4-star Memphis hotel is smoke free.

  • 1 building
  • 450 guestrooms or units
  • 7 levels
  • 3 dining venues
  • Built in 2016
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Memphis, TN (MEM-Memphis Intl.) (5.5 km / 3.4 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

The Guest House at Graceland offers 450 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Memphis hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11 AM and on weekends from 6:30 AM to noon.

EP's Bar & Grille - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Delta's Kitchen - This restaurant specializes in American cuisine and serves breakfast and dinner. Open select days.

Shake, Rattle & Go - This café specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available at scheduled times from 6 AM to 11 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered at scheduled times from 6 AM to 11 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 50.00 per pet, per day
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 35 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards not accepted
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 10.95 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Shuttle service
  • Business center/computer access
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 22.00 for adults and USD 11.00 for children (approximately)
  • Self parking fee: USD 10 per night
  • Valet parking fee: USD 16 per night
  • Pet fee: USD 50.00 per pet, per day
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Guest House Graceland Hotel Memphis
  • Guest House Graceland Memphis
  • Guest House Graceland
  • Guest House Graceland Hotel
  • The At Graceland Memphis
  • The Guest House at Graceland Hotel
  • The Guest House at Graceland Memphis
  • The Guest House at Graceland Hotel Memphis

You should know

  • The Guest House at Graceland offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing https://www.travelocity.com/Memphis-Hotels-The-Guest-House-at-Graceland.h14873603-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.