Crowne Plaza Memphis Downtown Hotel by IHG

3.5-star hotel near Beale Street

Choose dates to view prices

Where to?

Dates

December 2025

January 2026

Overview
Rooms
Location
Policies

Good

Popular amenities

24/7 front desk
Parking available
Housekeeping
Pool
Breakfast available
Pet friendly

Explore the area

300 N 2nd Street, Memphis, TN, 38105

Place, Renasant Convention Center
‪3 min walk‬
Place, Bass Pro Shops at the Pyramid
‪7 min walk‬
Place, Beale Street
‪17 min walk‬
Airport, Memphis, TN (MEM-Memphis Intl.)
‪15 min drive‬

Room options

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, City View

Excellent

419 sq ft
City view
Sleeps 4
2 Double Beds

Standard Room, 1 King Bed (High Floor)

Good

475 sq ft
Sleeps 2
1 King Bed

Standard Room, 2 Double Beds (High Floor)

475 sq ft
Sleeps 4
2 Double Beds

Suite, 1 Bedroom

473 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed

500 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Standard Room

Very good

419 sq ft
Sleeps 2
1 Double Bed OR 1 King Bed

Standard Room, 2 Double Beds

Very good

420 sq ft
Sleeps 4
2 Double Beds

Standard Room, 1 King Bed

Excellent

419 sq ft
Sleeps 2
1 King Bed

Standard Room, 2 Double Beds, Roll-in Shower (Mobility)

Very good

Sleeps 4
2 Double Beds

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, City View

Very good

City view
Sleeps 2
1 King Bed

Standard Room, 1 King Bed (Mid Floor)

Excellent

419 sq ft
Sleeps 2
1 King Bed

Standard Room, 2 Double Beds (Mid Floor)

Exceptional

419 sq ft
Sleeps 4
2 Double Beds

About the neighborhood

Memphis

City center stay.Your stay at this Downtown Memphis hotel places you within 2 miles (3 km) of Beale Street and FedExForum. St. Mary's Catholic Church and Renasant Convention Center are also within half a mile (1 km).

What's nearby

Renasant Convention Center - 3 min walk - 0.2 miles
St. Jude Children's Research Hospital - 5 min walk - 0.3 miles
Bass Pro Shops at the Pyramid - 7 min walk - 0.4 miles
Mud Island River Park - 8 min walk - 0.5 miles
Beale Street - 17 min walk - 0.9 miles

Getting around

Memphis Central Station - 9 min drive
Memphis International Airport (MEM) - 17 min drive

Restaurants

‪The Lookout at the Pyramid - ‬13 min walk
‪Kay Kafe - ‬13 min walk
‪Wahlburgers - ‬14 min walk
‪Taco Nganas - ‬11 min walk
‪Westy's - ‬4 min walk

About this property

Crowne Plaza Memphis Downtown Hotel by IHG

3.5-star hotel near Beale Street

Crowne Plaza Memphis Downtown Hotel by IHG offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. Business amenities include a business center and 10 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8686 square feet (807 square meters) and includes conference space. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Memphis Downtown Hotel by IHG. A free area shuttle within 3 miles is available. Parking is available for a fee.

This 3.5-star Memphis hotel is smoke free.

230 guestrooms or units

11 levels

Meeting rooms

8686 sq ft of conference space

807 sq m of conference space

Deli

Poolside lounge chairs

Umbrellas for the pool

Business facilities

Conference space

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Express check-out

Storage area for luggage

Front-desk safe

Tour and ticket information

Wedding services available

Gift shop

Television in lobby

Elevator

No smoking on site

Microwave in a common area

Dining venue

Crowne Plaza Memphis Downtown Hotel by IHG offers 230 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Pet friendly
Free WiFi
Air conditioning
Gym

$79 nightly

Dec 2 - Dec 3

Total with taxes and fees

Property amenities

Family friendly

Free area shuttle
In-room crib
In-room refrigerator
Laundry facilities
Rollaway/extra bed (surcharge)
Seasonal outdoor pool
Snack bar/deli

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Free area shuttle up to 3 mi
Self parking on site (USD 22 per day; includes in/out privileges)
RV/bus/truck parking (surcharge) on site
Wheelchair-accessible parking and van parking available

Food and drink

Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 7 to 20 for adults and USD 7 to 20 for children
A restaurant
Snack bar/deli

Things to do

Gym
Seasonal outdoor pool
TV in common areas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Valet for wheelchair-equipped vehicles
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Room amenities

Entertainment

42-inch flat-screen TV with premium channels

Bedroom

Blackout drapes
Free crib
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Food and drink

Coffee/tea maker
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Free local calls
Heating (climate-controlled)
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 31 to May 1:

Swimming pool

Access methods

Staffed front desk, smart lock

Pets

Pets: USD 60.00 per pet, per stay
Only dogs and cats are allowed
Maximum 2 (weight limit: 110 lbs per pet)
Food and water bowls and an off-leash area are available
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 10.0 per day.

Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately USD 7 to 20 for adults, and USD 7 to 20 for children
Self parking fee: USD 22 per day (in/out privileges)
Pet fee: USD 60.00 per pet, per stay
Service animals are exempt from fees
Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

The seasonal pool will open in May and close in October.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Memphis Downtown

Crowne Plaza Memphis Downtown

Crowne Plaza Memphis Downtown Hotel

Crowne Plaza Memphis

Memphis Crowne Plaza

Frequently asked questions

How close is Crowne Plaza Memphis Downtown Hotel by IHG to the airport?

Crowne Plaza Memphis Downtown Hotel by IHG is 11.9 mi (17-min drive) away from the Memphis International Airport (MEM) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Memphis Downtown Hotel by IHG?

As of Nov 26, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Memphis Downtown Hotel by IHG on Nov 30, 2025 start from $103.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Memphis Downtown Hotel by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Memphis Downtown Hotel by IHG.

Does Crowne Plaza Memphis Downtown Hotel by IHG offer free breakfast?

Free breakfast isn’t offered at Crowne Plaza Memphis Downtown Hotel by IHG, but buffet breakfast is offered for a fee of between USD 7 and 20 for adults, USD 7 and 20 for children. It's available every day from 6 AM to 9:00 AM.

Is there a casino at Crowne Plaza Memphis Downtown Hotel by IHG?

No, there is no casino at this hotel, but Southland Casino Racing (9-min drive) is nearby.

What time is check-in at Crowne Plaza Memphis Downtown Hotel by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Crowne Plaza Memphis Downtown Hotel by IHG?

Free parking is not available at this hotel. Self parking is available for USD 22 per day.

Does Crowne Plaza Memphis Downtown Hotel by IHG have a pool?

Crowne Plaza Memphis Downtown Hotel by IHG features a seasonal outdoor pool. The pool is closed seasonally each year from October 31 to May 1.

Does Crowne Plaza Memphis Downtown Hotel by IHG have a restaurant?

Crowne Plaza Memphis Downtown Hotel by IHG is home to Notes & Provisions, which features happy hour and light fare.

Does Crowne Plaza Memphis Downtown Hotel by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Memphis Downtown Hotel by IHG to downtown Memphis?

Crowne Plaza Memphis Downtown Hotel by IHG is 0.2 mi away from Memphis.

Crowne Plaza Memphis Downtown Hotel by IHG Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Excellent

Dr. Phyllis

Traveled with group

Nov 4, 2025

Liked: Cleanliness, amenities, property conditions & facilities

This hotel was very clean and the staff was Excellent!

Stayed 3 nights in Oct 2025

8/10 Good

Jazzmyn

Oct 5, 2025

Stayed 1 night in Sep 2025

10/10 Excellent

Qizhen

Aug 24, 2025

Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Aug 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely Hurt Don't Make a Promise You Can't Keep

For the most part, everything was awesome until the last day. Repeatedly, I had asked if I could get a shuttle to a local church 2 miles away the next day at 7:30am. I was repeatedly told yes. So, on Thursday I got up at 5:30am and was at the door early for the 7:30am shuttle. The front desk personnel informed me the driver would not take me. Yet, I had to get to my church by 8am. Unfortunately, I had to pay $30 to and from the church for a for cost shuttle instead of the promised and expected hotel free shuttle. Of course, the desk person blamed me for the miscommunication and lack of integrity. I forgave but not forgot. Don't promise something you can't deliver. Blessings and Peace

Stayed 2 nights in Aug 2025

2/10 Terrible

Yuichiro

Traveled with family

Aug 17, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smell

Room and bathroom had smell like a cigarette or something.

Stayed 1 night in Aug 2025

6/10 Okay

Steven

Traveled with partner

Aug 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

The hotel in general was clean, conveniently located to downtown, the staff was great however, we just stayed at a Best Western Plus the previous night and paid around the same rate but had more to offer such as free breakfast and a complimentary latte/cappuccino machine etc. It was cleaner than Crowne and also had a pool. My expectations for Crowne plaza fell short - i would suggest that they start offering some free amenities to keep up with the growing competition. It was also disappointing to pay for parking, it would be nice if that were refundable since the gates were open all night. The restaurant food choices were just OK and for the prices, could have been better quality. We ended up having to choose something else on the menu as well because they were out of steak and bacon. The Crowne plaza has always had a higher reputation than the Best Western chain but i think for us, it was the other way around this time.

Stayed 1 night in Aug 2025

10/10 Excellent

Nina

Traveled with family and small children

Aug 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The service is amazing. Amber the bar tender was amazing with service.

Stayed 1 night in Aug 2025

8/10 Good

Sirenzo

Aug 15, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The lobby decor was welcoming.

Stayed 3 nights in Aug 2025

8/10 Good

Antoinette

Traveled with family

Aug 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2025

2/10 Terrible

Laura

Aug 14, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cierra and Gen Mgr

Is terrible experience from the start. I tried checking in which then took me 1 1/2 hours to do so. Cierra greeted me from the start and asked for my license and my form of payment. Which she ran and told me I had this insufficient funds. None of this was true. She ran it several more times. I asked if I should enter the card myself and she said no she had it. I then had to get on the phone with Hotels.com and pay them for a night stay just to be able to have a place to stay as we were almost to 930 at night by then. After finally getting checked into a room after 10 o’clock at night, having not eaten all day, we had one choice of a crummy place to get a bite from. When I called the bank the next day to see what the problem was she told me immediately when Cierra took my card and entered it herself she entered the wrong expiration date over and over and over again. The only time that it took it correctly was when I paid the hundred dollar incidental fee and she actually let me run my own card. I contacted the manager who is not a very nice person who told me that there was no way she had taken my card because they didn’t do that. Well they didn’t. She told me she would check into it. Speak with Cierra and call me back the next daywhich she did not do. It was two days later before I received a call from her and as far as I’m concerned, she basically called me a liar. Now her words were Cierra told her she did not take my card from me, not true. She only gave IGH points comp

Stayed 4 nights in Jul 2025

10/10 Excellent

Jamara

Traveled with family

Aug 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2025

10/10 Excellent

Jamara

Traveled with family

Aug 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Aug 10, 2025

Got a good night's sleep!

Stayed 1 night in Aug 2025

2/10 Terrible

Crystal, Dallas

Traveled with family

Aug 10, 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

It was not supposed to be rated 3 stars. Hotel is older but not well kept. There was a smell of acetone. The elevator had dirty corners. Every corner should be cleaned. I holes in the wall and the outlet in the bathroom did not work. The fridge had some stains on the outside door. Even the phone had stains. Room 613 also had dirty spots on the ceilings not sure if it was dirt, mold or wet spots.

Stayed 2 nights in Aug 2025

8/10 Good

Alfonzo

Aug 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2025

10/10 Excellent

Carla

Aug 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

nice property and friendly staff

Stayed 1 night in Jul 2025

6/10 Okay

Jessica

Aug 8, 2025

Liked: Cleanliness

Disliked: Property conditions & facilities

Stayed 3 nights in Aug 2025

10/10 Excellent

Noel

Aug 6, 2025

Stayed 1 night in Aug 2025

10/10 Excellent

james

Aug 4, 2025

Liked: Cleanliness, staff & service, amenities

Awsome place

Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Aug 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Nice

Stayed 1 night in Jul 2025

10/10 Excellent

Beth

Traveled with family

Aug 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Stay

Staff was fantastic! Hollis and Jemiah were excellent shuttle drivers and gave us the best restaurant recommendations!

Stayed 8 nights in Jul 2025

8/10 Good

Tara

Jul 31, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

8/10 Good

British

Jul 29, 2025

Stayed 1 night in Jul 2025

6/10 Okay

Julie

Jul 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Felt safe actually apoke the guard they have on the property he was a kind gentleman

Stayed 1 night in Jul 2025

10/10 Excellent

Raven, Little Rock

Jul 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great room

Stayed 1 night in Jul 2025

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Hotels

Crowne Plaza Memphis Downtown Hotel by IHG

Choose dates to view prices

Photo gallery for Crowne Plaza Memphis Downtown Hotel by IHG

Reviews

Popular amenities

Explore the area

Room options

View all photos for Standard Room, 2 Double Beds, City View

Standard Room, 2 Double Beds, City View

View all photos for Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor)

View all photos for Standard Room, 2 Double Beds (High Floor)

Standard Room, 2 Double Beds (High Floor)

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

View all photos for Standard Room

Standard Room

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Mobility)

Standard Room, 2 Double Beds, Roll-in Shower (Mobility)

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View

View all photos for Standard Room, 1 King Bed (Mid Floor)

Standard Room, 1 King Bed (Mid Floor)

View all photos for Standard Room, 2 Double Beds (Mid Floor)

Standard Room, 2 Double Beds (Mid Floor)

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About the neighborhood

Memphis

What's nearby

Getting around

Restaurants

About this property

Crowne Plaza Memphis Downtown Hotel by IHG

Similar properties

Hu. Hotel

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Crowne Plaza Memphis Downtown Hotel by IHG Reviews

Reviews

Good

8.0/10

8.4/10

7.2/10

7.6/10

7.8/10