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4.7 out of 5

"Great hotel, fantastic decorating, very rustic! Even looking out you balcony, you feel like you're in woods, surrounded by Cypress trees. " More

By a verified traveler on Tue 05 Nov 2019

Hotel Description

5-star luxury hotel near Bass Pro Shops at the Pyramid

Downtown Memphis stay

With a stay at this Downtown Memphis hotel, you'll be within half a mile (1 km) of Bass Pro Shops at the Pyramid and 2 miles (3 km) of Orpheum Theatre. Beale Street and Sun Studio are also within 2 miles (3 km).

Luxury amenities

A full-service spa, 2 restaurants, and a 24-hour fitness center are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Self parking, a coffee shop, and a terrace are also offered.

Spa tubs, free WiFi

The 104 individually decorated guestrooms offer free WiFi and comfy beds. Flat-screen TVs come with cable channels, and other amenities include private spa tubs and fireplaces.

Interior King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
$210* Per night/room Jul 8 - Jul 9

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Interior Double Queen Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Big Cypress Lodge ratings based on 20 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Big Cypress Lodge

Everyone (13) Couples (3) Family (3)
5 out of 5

Posted by on Jun 4, 2020

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3 out of 5

Posted by on Jan 5, 2020

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Comment from Hotel Management

Jan 8, 2020 by Graham

It appears you had a mixed experience. We appreciate you visiting and leaving a review!

5 out of 5
Great hotel, fantastic decorating, very rustic! Even looking out you balcony, you feel like you're in woods, surrounded by Cypress trees.

Posted by on Nov 5, 2019

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Comment from Hotel Management

Nov 12, 2019 by Graham

Thank you for the warm review! We look forward to hosting you again!

5 out of 5

Posted by on Oct 1, 2019

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Comment from Hotel Management

Oct 4, 2019 by Graham

It looks like you had a nice stay, thank you for leaving a review!

5 out of 5

Posted by on Sep 21, 2019

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Comment from Hotel Management

Sep 21, 2019 by Graham

It looks like you had a nice stay, thank you for leaving a review!

5 out of 5
The accommodations are amazing. Bed was super comfy. Quiet stay. Ambience was perfect to celebrate our anniversary. We were like kids running around the store looking at everything. I wish the observation deck were open later and the bowling area and bar. We really didn't have time to enjoy everything since we were only staying 1 night. Recommend making it a 2 night stay next time. I found myself up at 3:30 am watching the fish swim around. Staff were real friendly, too. Snacks in the room were a surprise as well as the restaurant/bar at the top of the pyramid.

Posted by on Aug 29, 2019

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Comment from Hotel Management

Sep 7, 2019 by Graham

We're glad you want to come back for a longer visit; we look forward to hosting you!

5 out of 5
so many things to do at Big Cypress Lodge and that is in addition to the Bass Pro Shop inside.

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 23, 2019 by Graham

Thank you for staying with us and for leaving a review!

4 out of 5
Overall great hotel and unbelievably quiet for being in a retail store. Loved the balcony overlooking the store and streams. Oh and the sweet dream cookies were a nice surprise. Dislikes for the price of the room having a pillar and no night stand on one side of the king bed. Which meant I had to put my phone and things on the floor which didn't look like it had been vacuumed recently was a huge disappointment. Overall great place to stay with pleasant staff.

Posted by on Jul 18, 2019

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Comment from Hotel Management

Jul 19, 2019 by Graham

Hi WK, Thank you very much for your feedback. I'm sorry that the layout wasn't everything you hoped, but we look forward to the opportunity to host you again!

5 out of 5

Posted by on Jun 27, 2019

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Comment from Hotel Management

Jun 27, 2019 by Graham

Thank you for staying with us and for leaving a review!

4 out of 5

Posted by on Jun 23, 2019

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Comment from Hotel Management

Jun 24, 2019 by Graham

Thank you for staying with us and for taking the time to leave a review!

Property Features

Big Cypress Lodge offers its guests a full-service spa and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 6000 square feet (557 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Big Cypress Lodge. For a fee, parking is available. This 5-star Memphis hotel is smoke free.

  • 104 guestrooms or units
  • 2 dining venues
  • 3 bars or lounges
  • 6000 sq ft of conference space
  • 557 sq m of conference space
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Bowling alley on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Memphis Intl. Airport (MEM) (17.3 km / 10.8 mi)
  • Train station: Memphis Central Station (2.9 km / 1.8 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Big Cypress Lodge offers 104 accommodations with private spa tubs and fireplaces. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers. This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include iPod docking stations and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Bathrooms are partially open
  • Private hot tub
  • Fireplace
  • Private balcony
  • Pillowtop beds
  • Deep soaking tub
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

The Lookout - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Uncle Buck's Fishbowl - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Archery on site
  • Bowling alley on site

Spa Services

Big Cypress Spa has 3 treatment rooms. Services include deep-tissue massages and massages.

The spa is open select days.

  • Deep tissue massage
  • Number of treatment rooms 3
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property has Mandatory Valet Parking.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay
  • Resort fee: USD 20.00 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Business center/computer access
  • Internet access
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 15 for adults and USD 10 for children (approximately)
  • Self parking fee: USD 20.00 per night
  • Valet parking fee: USD 20.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Big Cypress Lodge Memphis
  • Big Cypress Lodge
  • Big Cypress Memphis
  • Big Cypress
  • Big Cypress Lodge Hotel
  • Big Cypress Lodge Memphis
  • Big Cypress Lodge Hotel Memphis

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.