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4.2 out of 5

"Beautiful hotel very clean staff super nice will definitely be back. " More

By a verified traveler on Sun 16 Feb 2020

Hotel Description

4-star Art Deco hotel near Beale Street

City center retreat

Within a 10-minute walk of this Downtown Memphis hotel, you'll find Beale Street and Orpheum Theatre. AutoZone Park and Beale Street Landing are also within half a mile (1 km).

Renovated in 2018

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 3 conference rooms, business center, and valet parking. WiFi in public areas is free.

Free WiFi, refrigerators

The 110 guestrooms boast modern comforts like TVs with cable channels, along with free WiFi. Refrigerators, minibars, and room service are also available.

King Guestroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

One Queen Guestroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

King One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

ADA Two Double Guestroom

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Two Double Guestroom

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hu. Hotel ratings based on 15 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hu. Hotel

Everyone (11) Couples (1) Family (3)
5 out of 5
Beautiful hotel very clean staff super nice will definitely be back.

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 19, 2020 by Bernard C.

Wow! Thank you for taking the time to leave us such a great review! We are thankful every day for our wonderful staff and are thrilled to hear that you enjoyed your experience. We hope you will always think of us when you travel to Memphis.

5 out of 5

Posted by on Jan 29, 2020

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Comment from Hotel Management

Feb 26, 2020 by Bernard C. - Guest Services Manager

Thank you for staying with us! Come back and see us soon!

4 out of 5

Posted by on Dec 29, 2019

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5 out of 5
Everything was great staff was excellent love the roof

Posted by , from Jackson ms on Oct 9, 2019

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5 out of 5

Posted by on Sep 26, 2019

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4 out of 5

Posted by on Sep 23, 2019

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3 out of 5
The service at the HU was just okay. We requested extra blankets, pillow and towels for our room 3 different times. We never received them.

Posted by on Jul 29, 2019

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5 out of 5
Great location for the forth of July. The roof top bar was perfect for viewing the fireworks

Posted by on Jul 6, 2019

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Comment from Hotel Management

Jul 10, 2019 by Cynthia J.

I am so glad that you enjoyed your 4th of July at the hotel. The rooftop is one of the best location in Memphis to view anything on the Mississippi river. We hope that you will come back and enjoy more of our great events on the rooftop.

4 out of 5
Nice property. Elevators were not working properly. Overall great experience.

Posted by on May 26, 2019

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Comment from Hotel Management

May 31, 2019 by Cynthia J.

We apologize for the elevator issues you experienced on your stay. I know that having one elevator was a great inconvenience and appreciate your patience and understanding during your stay.

2 out of 5

Posted by on Apr 23, 2019

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Comment from Hotel Management

Jun 21, 2019 by Cynthia J.

We are disappointed that we did not meet your expectations. Your feedback is critical to our success as we work hard to elevate the guest experience.

Renovations + Closures

This property is closed from March 20 2020 to February 10 2021 (dates subject to change).

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and limo/town car service. WiFi is free in public spaces. Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hu. Hotel. For a fee, parking is available. A complete renovation of Hu. Hotel was completed in December 2018. This 4-star Memphis hotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 17 levels
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Built in 1905
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Memphis Intl. Airport (MEM) (20.7 km / 12.9 mi)
  • Train station: Memphis Central Station (1.9 km / 1.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hu. Hotel offers 110 accommodations with minibars and safes. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Luxury bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:30 AM.

Hu. Cafe - Onsite coffee shop.

Hu. Roof - Onsite rooftop bar. Open select days.

Hu. Diner - Onsite restaurant. Open select days.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.

Pet Policy

  • Pets: USD 75.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 50 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 25 for adults, USD 5 and USD 25 for children (approximately)
  • Valet parking fee: USD 29.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hu. Hotel Memphis
  • Madison Hotel Memphis
  • Madison Memphis
  • Hu. Memphis
  • Hu. Hotel Hotel
  • Hu. Hotel Memphis
  • Hu. Hotel Hotel Memphis

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.