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4.3 out of 5

"Room were ok. Shower was tiny " More

By a verified traveler on Sat 28 May 2022

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Hotel Description

4-star Art Deco hotel near Beale Street

City center retreat

Within a 10-minute walk of this Downtown Memphis hotel, you'll find Beale Street and Orpheum Theatre. AutoZone Park and Beale Street Landing are also within half a mile (1 km).

Renovated in 2021

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, as well as the business center and free WiFi in public areas. Self parking, a coffee shop, and a terrace are also offered.

One Queen Guestroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$153* Per night/room Jul 4 - Jul 5

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Double Guestroom

Bed Count 2 Full Beds Maximum Occupancy 4 Max

ADA Two Double Guestroom

Bed Count 2 Full Beds Maximum Occupancy 4 Max

King Guestroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hu. Hotel ratings based on 20 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hu. Hotel

Everyone (12) Couples (2) Family (5)
3 out of 5
Room were ok. Shower was tiny

Posted by , from EL DORADO on May 28, 2022

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Comment from Hotel Management

Jun 16, 2022 by Hu Hotel

Hello, thank you so much for taking the time to review the hotel. We appreciate your feedback, which will be shared with the hotel team members. We want to ensure we are providing an enhanced experience for each of our guests and this information is helpful. We hope that on your next visit to Memphis we see you back at the hotel.

5 out of 5
Wonderful time at the Hu. Hotel… beautiful renovation and kind and caring staff who were fun loving and informs… Made our trip soo memorable. Thank you!! 😊

Posted by on Apr 18, 2022

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Comment from Hotel Management

Apr 18, 2022 by Elaine

Thank you so much for the stellar rating! We are happy to read that you enjoyed your stay at the Hu Hotel. On your next trip to Memphis, we hope to see you again.

5 out of 5
McKayla was very nice and wonderful to work with. The valet staff was also very nice. The bed was very comfortable. I was surprised that there were no bath mats and the lobby smelled damp.

Posted by on Apr 1, 2022

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Comment from Hotel Management

Apr 1, 2022 by Elaine

Thank you for providing the hotel a stellar rating! We appreciate your feedback that will be share with our hotel team members to make improvements. We hope to see you at the Hu Hotel on your next trip to Memphis.

5 out of 5
Great staff, always smiling and friendly. Room was clean and lovely.

Posted by on Mar 29, 2022

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Comment from Hotel Management

Mar 29, 2022 by Elaine

Thank you so much for the stellar rating! We always appreciate the feedback, which will be shared with our team members. We hope, during your next trip to Memphis, to see you again at the hotel.

5 out of 5
Super awesome experience. We were there for the St. Jude race and we’re not going to get back before check out. The staff were so helpful and courteous and worked together to allow us get back and cleaned up for the long ride home. Will definitely stay again!

Posted by , from Conway on Dec 5, 2021

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Comment from Hotel Management

Dec 7, 2021 by GM Joe

Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay and appreciate your comments on the service you received. We will share your feedback with the team. We look forward to hosting you in the near future.

5 out of 5
Beautiful hotel very clean staff super nice will definitely be back.

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 19, 2020 by Bernard C.

Wow! Thank you for taking the time to leave us such a great review! We are thankful every day for our wonderful staff and are thrilled to hear that you enjoyed your experience. We hope you will always think of us when you travel to Memphis.

5 out of 5

Posted by on Jan 29, 2020

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Comment from Hotel Management

Feb 26, 2020 by Bernard C. - Guest Services Manager

Thank you for staying with us! Come back and see us soon!

4 out of 5

Posted by on Dec 29, 2019

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5 out of 5
Everything was great staff was excellent love the roof

Posted by , from Jackson ms on Oct 9, 2019

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5 out of 5

Posted by on Sep 26, 2019

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Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and limo/town car service. WiFi is free in public spaces. Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Hu. Hotel. For a fee, parking is available. A complete renovation of Hu. Hotel was completed in August 2021. This 4-star Memphis hotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 17 levels
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Built in 1905
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Memphis Central Station (1.9 km / 1.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hu. Hotel offers 110 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 11:00 AM.

Lucy's - Onsite diner.

Hu. Roof - Onsite rooftop bar. Open select days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 25 for adults, USD 5 and USD 25 for children (approximately)
  • Self parking fee: USD 22 per day
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hu. Hotel Memphis
  • Madison Hotel Memphis
  • Madison Memphis
  • Hu. Memphis
  • Hu. Hotel Hotel
  • Hu. Hotel Memphis
  • Hu. Hotel Hotel Memphis

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.