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"All around great hotel. Great Staff, great rooms with a top priority on it's Guests. The price was great as well, I would definitely come back here ag ... " More

By a verified traveler on Tue 03 Jul 2018

Hotel Description

Hotel near Graceland in Memphis

Close to airport

You'll be within 2 miles (3 km) of Graceland and 6 miles (10 km) of Full Gospel Tabernacle Church with a stay here. Stax Museum of American Soul Music is within 6 miles (10 km) and Sun Studio is within 9 miles (15 km).

Renovated in 2016

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 9 conference rooms, 24-hour business center, and free airport shuttle. Guests will appreciate free perks like free self parking and WiFi in public areas.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 242 guestrooms also offer free WiFi and LCD TVs with digital channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$35* Per night/room Oct 20 - Oct 21

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Multiple Beds, Smoking

Bed Count 2 King Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Travelodge by Wyndham Memphis Airport/Graceland ratings based on 57 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Travelodge by Wyndham Memphis Airport/Graceland

Everyone (34) Couples (6) Family (17)
5 out of 5
It was nice quiet and clean sleep very comfortable

Posted by on Oct 9, 2019

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Comment from Hotel Management

Oct 11, 2019 by General Manager

Thank you for staying with us here at Travelodge by Wyndham Memphis! Providing comfortable stays is what we are known for and we are happy you enjoyed yours. Have a safe trip home and we look forward to delivering another exceptional experience on your return!

1 out of 5

Posted by on Sep 5, 2019

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Comment from Hotel Management

Sep 6, 2019 by Harold

Thank you for taking the time to provide us with feedback from your recent stay at Travelodge by WYNDHAM Memphis Airport Graceland our hotel. On behalf of our entire staff, I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us to continuously improve our customer service and property on a daily basis. In addition, please know that your comments and issues will be addressed by our staff. It is our hope that you will give us another opportunity to host you in our hotel in the future. All the best, Harold

1 out of 5

Posted by on Sep 4, 2019

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Comment from Hotel Management

Sep 6, 2019 by Harold

Thank you for taking the time to provide us with feedback from your recent stay at Travelodge by WYNDHAM Memphis Airport Graceland our hotel. On behalf of our entire staff, I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us to continuously improve our customer service and property on a daily basis. In addition, please know that your comments and issues will be addressed by our staff. It is our hope that you will give us another opportunity to host you in our hotel in the future. All the best, Harold

2 out of 5
The staff was incrediiable and went out of thie way to make ou comfortable. The hotel is run down and is bad. I witnessed two people refuse to sta once they saw ther room. We had 4 rooms , all were in bad shape. Broken fitues , missing chairs,. Some had clocks but they didn't work I had only one TV station and it had so much snow in the picture you ouldn't see. We were told we would have a continential beakfast but they stopped as of August 21st and gave us a grab and go bag with a bottle of hot water and a piece of fruit and a breakfast bar. The vending machine was not working nor was one of the elevators. The hallways were very vey hot, I'm not sure how the staff worked in the heat. The piutre looked nothing like the hotel. Nowhere around to eat. The poll was nice once we got someone to open it for us. I feel bad for the staff because the did thier best however I would not recommend this place to anyone

Posted by on Aug 28, 2019

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Comment from Hotel Management

Aug 30, 2019 by General Manager

Excellent customer service is always our goal, and the fact that we were able to provide you with the superior hospitality we aim for warms our hearts. It is unfortunate, however, that the remainder of your stay was not to this standard and we'll be discussing your thoughts with the team as we work to continually improve. Should your travels bring you back to town, we'd love the chance to make it up to you.

1 out of 5
The hotel lobby was the only nice thing I can say about this place. It was dirty and not well taken care of. Found used coffee grounds and straws in he coffee pot went down to tell the desk and all they did was clean it out and poorly I might add. Also found a old deodorant roll which we hope was rust on it. We checked out after looking at other rooms that were just not good looking either. No nice views of anything.

Posted by on Jul 29, 2019

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2 out of 5
I property is old and the carpet smelled horrible.

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 24, 2019 by General Manager

Dear Martha, Thank you for choosing to stay with us during your recent travels. It is our goal to provide each guest with a welcoming, relaxing visit. We apologize for the issues you encountered, and we will use your comments to continually improve. We have plans to replace the carpets soon to ensure the comfort of future guests. Please come see us again soon so we can make sure you enjoy the excellent experience you deserve.

3 out of 5
The hotel was a little more rundown than the pictures show and a lot darker inside. The hall I was on was warm and my room AC never got the room lower than 75 degrees F. The front desk was nice and accommodating. They were really busy the night I stayed, and the two ladies handled all of the requests well. I had brought the AC issue up to the front desk and the maintenance guys made it to the room and got the fan to work, but it never actually cooled down. The shower was for the most part clean and the rest of the room was clean. Just was a bit darker in the whole hotel and bedroom, and the room didn't cool down.

Posted by on Jul 21, 2019

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Comment from Hotel Management

Jul 24, 2019 by General Manager

Thank you for reviewing your recent visit and for sharing such kind words for our friendly team. It's unfortunate, however, to learn that the in-room lighting was darker than you expected. We're also saddened to learn of the concerns you shared regarding the A/C, and we'll have our maintenance team look into these items further. During your next trip to the city, we look forward to delivering an even better experience and we wish you safe and happy travels along your way.

3 out of 5
Parking is in front by lobby no close parking to you room which for us was quite a distance away. Breakfast was carbs except for one day they offered hard boiled hot eggs. Thankfully A/C worked well.

Posted by on Jul 14, 2019

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Comment from Hotel Management

Jul 19, 2019 by General Manager

Thank you for paying us a visit and writing a review. It pleases us to see that you enjoyed the excellent air conditioner. We're sorry about the concerns that you mentioned and will be passing your comments along to our team. We wish you safe travels ahead and hope to have you back soon.

1 out of 5
The room was DIRTY, Sheets DIRTY, Bathroom Dirty, with black mold around tub. There were at least 3 people at the front desk complaining about Dirty rooms. We were given another room, they said it was an upgrade but it was not, it was clean, the air condition smelled but worked. I would Never stay here again.

Posted by on Jul 11, 2019

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Comment from Hotel Management

Jul 16, 2019 by General Manager

Thank you for the feedback and for staying with us at the during your travels to Memphis. We apologize your visit was less than expected and deserved. We are very sorry your original room was not clean when you arrived. We are experiencing an issue with our software, where it is not communicating between housekeeping and the front desk. We are working through this issue and hope to have it fixed soon. We apologize for any inconvenience this caused. Please consider staying with us again on your next visit to the area. We would be honored to have the opportunity to deliver the experience you expected and deserved the next time you are in town. Thank you again for the feedback.

1 out of 5
Pictures online are NOT this property...or at least not a majority of the property. the beds were not the same...one was rock hard, the other super soft...and it slanted downward toward the headboard when you laid down, both mattresses were supoorted by only 2 runner boards. the shower went from warm to hot to chilly and back during a 10-15 minute shower. Carpet was kinda sticky feeling, curtain backs was torn/shredded. Bathroom lighting was horrible. Elevator was shady. Holes in floor by vending machines on 3rd floor.

Posted by , from Houston on Jul 7, 2019

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Comment from Hotel Management

Jul 10, 2019 by General Manager

Dear Stephanie, We are saddened to see that you were not pleased with your accommodations. Your concerns have been noted and as it is our goal to make each stay better than the last, please give us another chance to exceed your expectations and provide you with the stay we know we are more than capable of delivering on your next trip to the area. Thank you for your feedback and we wish you all the best along your way.

About the Travelodge by Wyndham Memphis Airport/Graceland

Location 1471 E. Brooks Rd, Memphis, TN 38116

Property Features

Travelodge by Wyndham Memphis Airport/Graceland offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 5000 square feet (465 square meters) and includes a conference center. A roundtrip airport shuttle is free (available 24 hours). Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Travelodge by Wyndham Memphis Airport/Graceland. Self parking is free. A complete renovation of Travelodge by Wyndham Memphis Airport/Graceland was completed in June 2016. Smoking is allowed in designated areas at this Memphis hotel.

  • 242 guestrooms or units
  • 4 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 1974
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Memphis, TN (MEM-Memphis Intl.) (5 km / 3.1 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking; extended parking available for a surcharge

Room Amenities

Travelodge by Wyndham Memphis Airport/Graceland offers 242 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • LCD television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Cash Deposit Required
  • Number of children who can stay free - 3

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100.00 per stay
  • Administrative fee: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • An in-room safe is available for an additional fee
  • Crib (infant bed) fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Clarion Airport/Graceland Area
  • Clarion Airport/Graceland Area Memphis
  • Extend Suites Hotel Memphis
  • Clarion Hotel Airport/Graceland Area Memphis
  • Kings Signature Hotel Airport Graceland Memphis
  • Travelodge Wyndham Memphis Hotel
  • Kings Signature Airport Graceland Memphis
  • Kings Signature Airport Graceland
  • Travelodge Wyndham Memphis
  • Kings Signature Hotel Airport Graceland
  • Travelodge by Wyndham Memphis Airport/Graceland Hotel
  • Travelodge by Wyndham Memphis Airport/Graceland Memphis
  • Travelodge by Wyndham Memphis Airport/Graceland Hotel Memphis

You should know

  • Travelodge by Wyndham Memphis Airport/Graceland offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 10 AM to 9 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.