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DoubleTree by Hilton Hotel Memphis

4-star property
5069 Sanderlin Ave, Memphis, TN 1-855-201-7819
3.9 out of 5
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See all 16 travelocity Reviews

"I love the cookies I love the area I love the staff this is just a great property all around I cannot wait to stay there again everytime I'm in Memphi ... " More

By a verified traveler on Mon 18 Apr 2022

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Hotel Description

4-star hotel in East Memphis

East Memphis stay

Your stay at this East Memphis hotel places you within 3 miles (5 km) of Theatre Memphis and Memphis Botanic Gardens- Hardin Hall. Audubon Park and Dixon Gallery and Gardens are also within 3 miles (5 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the indoor pool and perks like free self parking and a free area shuttle.

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max
$141* Per night/room Aug 27 - Aug 28

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe room with king bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (Fitness)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed (Parlor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

DoubleTree by Hilton Hotel Memphis ratings based on 16 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Memphis

Everyone (6) Couples (2) Family (6)
5 out of 5
I love the cookies I love the area I love the staff this is just a great property all around I cannot wait to stay there again everytime I'm in Memphis visiting.

Posted by on Apr 18, 2022

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Comment from Hotel Management

Apr 25, 2022 by RDM

Thanks for choosing the Doubletree Memphis for your lodging needs! We look forward to serving you in the near future!

5 out of 5
The Receptionist at the Front Desk was excellent!!

Posted by on Sep 9, 2021

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Comment from Hotel Management

Sep 18, 2021 by RDM

Thanks for choosing the Doubletree Memphis for your lodging needs! We look forward to serving you in the near future!

5 out of 5
Great stay and staff.

Posted by on Sep 7, 2021

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Comment from Hotel Management

Sep 7, 2021 by RDM

Thanks for choosing the Doubletree Memphis for your lodging needs! We look forward to serving you in the near future!

4 out of 5

Posted by , from Port Orange on Aug 23, 2021

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5 out of 5
My stay was great and quite love it the only thing is I requested extra towels when I made the reservation but they weren’t in the room and there was no hand soap other wise my stay was good

Posted by on May 9, 2021

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Comment from Hotel Management

May 9, 2021 by FOM

Thank you for choosing the Doubletree Memphis for your lodging needs. We look forward to serving you in the near future!

4 out of 5
The website informs you of having a microwave in the rooms, but was informed they were only on certain floors.(not including the 8th floor). It also says there is a hot tub but there was not one. Breakfast was suppose to be included but was told we had to pay. Room wasnt all the way clean. The floor was dirty with hair & some type of paper behind the bed. The floor we were on also smelled like mold. Other wise all else was good.

Posted by on Apr 15, 2021

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Comment from Hotel Management

Apr 16, 2021 by FOM

Thank you for choosing the Doubletree Memphis for your lodging needs.

2 out of 5
Nicer facility than most with design but cleaniness of rooms far less than expected for price. Property is supposed to upscale but it is in need of repairs and better upkeep. Staff was pleasant and friendly though.

Posted by on Mar 31, 2021

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Comment from Hotel Management

Mar 31, 2021 by FOM

Thank you for choosing the Doubletree Memphis for your lodging needs!

5 out of 5

Posted by on Mar 25, 2021

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Comment from Hotel Management

Apr 4, 2021 by FOM

Thank you for choosing the Doubletree Memphis for your lodging needs!

5 out of 5
Customer service was great, hotel was clean and followed CDC guidelines.... I will definitely be visiting again.

Posted by on Mar 15, 2021

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Comment from Hotel Management

Mar 16, 2021 by Anthony F

Thank you for choosing the Doubletree Memphis for your lodging needs. We look forward to serving you in the near future!

1 out of 5
He made a mistake with my reservation then put me out

Posted by on Mar 13, 2021

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Comment from Hotel Management

Mar 22, 2021 by Anthony

Thank you for choosing the Doubletree Memphis for your lodging needs.

About the DoubleTree by Hilton Hotel Memphis

Location 5069 Sanderlin Ave, Memphis, TN 38117

Property Features

DoubleTree by Hilton Hotel Memphis offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. The business-friendly DoubleTree by Hilton Hotel Memphis also features multilingual staff, concierge services, and complimentary newspapers in the lobby. A free area shuttle within 3 mi is available. Self parking is free. Smoking is allowed in designated areas at this 4-star Memphis hotel.

  • 1 building
  • 264 guestrooms or units
  • 8 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 1987
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free area shuttle within 3 mi
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

DoubleTree by Hilton Hotel Memphis offers 264 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:00 AM.

Erling Jensen Small Bites - This restaurant serves breakfast, brunch, lunch, and dinner.

Topgolf Swing Suite - This restaurant specializes in American cuisine. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 2.95 and USD 13.95 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel Memphis
  • DoubleTree Hilton Memphis
  • DoubleTree Hotel Memphis
  • Doubletree By Hilton Memphis
  • DoubleTree Memphis Hotel
  • Hilton DoubleTree Memphis
  • Memphis DoubleTree
  • Memphis DoubleTree Hotel
  • Memphis Hilton DoubleTree
  • DoubleTree by Hilton Hotel Memphis Hotel
  • DoubleTree by Hilton Hotel Memphis Memphis
  • DoubleTree by Hilton Hotel Memphis Hotel Memphis

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.