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DoubleTree by Hilton Hotel Memphis

4-star property
5069 Sanderlin Ave, Memphis, TN 1-855-201-7819
3.9 out of 5
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See all 20 travelocity Reviews

"It very clean Nice shopping area everything close. Great security and friendly staff. " More

By a verified traveler on Sun 30 Apr 2023

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Hotel Description

4-star hotel in East Memphis

East Memphis stay

Your stay at this East Memphis hotel places you within 2 miles (3 km) of Theatre Memphis and Audubon Park. Memphis Botanic Garden and Dixon Gallery and Gardens are also within 3 miles (5 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the indoor pool and perks like free self parking.

Deluxe 2 Double Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$136* Per night/room Oct 15 - Oct 16

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe room with king bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (Fitness)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max

DoubleTree by Hilton Hotel Memphis ratings based on 20 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Memphis

Everyone (7) Couples (3) Family (5)
4 out of 5

Posted by on Jul 8, 2023

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Comment from Hotel Management

Jul 29, 2023 by GSM

Thanks for choosing the Doubletree Memphis for your lodging needs!

2 out of 5
Was not made aware they do not clean your room expecially after we survived a pandemic. No clean sheets, towels or anything. No trash emptied. When i asked about it, they said you have to request it. Even Motel 6 cleans daily. The bathroom doors are some kind of sliding door. Doesnt close all the way. Zero privacy. Got stuck in bathroom everytime we went in it. Thermostat didnt work half the time. Came in today to 85 degree room. Had to go downstairs for a microwave from the 4th floor. No creamer packets to go with the 2 coffee packs. You mention stuff about safety, covid on website, this and that. But you dont clean? I will never stay here again. Not worth the money.

Posted by on Jun 18, 2023

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Comment from Hotel Management

Jun 19, 2023 by Candace

Thank you for your review about your experience with us. We are very sorry for the problems you encountered, and we will address this with our team. We are happy to clean your guest room or provide towels when you need them. Thank you for letting me know about your stay, so I can address the problems you encountered.

5 out of 5
It very clean Nice shopping area everything close. Great security and friendly staff.

Posted by , from Key West on Apr 30, 2023

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Comment from Hotel Management

May 3, 2023 by Candace

Thank you for this amazing 5 out of 5 review about your experience with us at the Doubletree East Memphis! We are glad you had a great stay, and we hope you will stay with us again soon.

5 out of 5
Great location

Posted by on Apr 30, 2023

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Comment from Hotel Management

Apr 30, 2023 by FOM

Thanks for choosing the Doubletree Memphis for your lodging needs! We look forward to serving you in the near future!

4 out of 5
This property would not recognize my Hilton Honors membership. Although I used a 3rd party entity, they should have at least matched the hotel rate!!! That's why people use TRAVELOCITY! It's Cheaper than the hotel rate upon check-in or App.

Posted by , from ROANOKE on Apr 11, 2023

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Comment from Hotel Management

Apr 11, 2023 by Candace

Thank you for your review about your experience with us. We are very sorry for the problems you encountered during your checkin. We will address this with our team.

2 out of 5
I thought we were in a good area. My car was stolen off the parking lot at 6:30 in the morning. The staff apologized. The police advise me that they had been several car break in the day before. Be careful with your vehicle.

Posted by on Mar 12, 2023

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Comment from Hotel Management

Mar 12, 2023 by Candace

Thank you for your review about your stay. We are very sorry for the problems you experienced.

5 out of 5
Room was clean and even though it is a busy hotel it was quiet in the room

Posted by on Mar 5, 2023

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Comment from Hotel Management

Mar 5, 2023 by DOFO

Thanks for choosing the Doubletree Memphis for your lodging needs! We look forward to serving you in the near future!

1 out of 5
930 pm and still no rooms ready. Waited an hour in line to check in and still no rooms available.

Posted by on Feb 25, 2023

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Comment from Hotel Management

Feb 26, 2023 by DOFO

Thanks for sharing your comments and for your patience through this very trying experience. To discuss this matter further, please feel free to contact the hotel and speak with a member of management. We look forward to hearing from you.

5 out of 5
I liked the location of the property and all of the different dining options around it. I saw shops as well but was really looking at the food offerings most.

Posted by on Jan 16, 2023

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Comment from Hotel Management

Jan 16, 2023 by DOFO

Thanks for choosing the Doubletree Memphis for your lodging needs! We look forward to serving you in the near future!

5 out of 5
I love the cookies I love the area I love the staff this is just a great property all around I cannot wait to stay there again everytime I'm in Memphis visiting.

Posted by on Apr 18, 2022

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Comment from Hotel Management

Apr 25, 2022 by RDM

Thanks for choosing the Doubletree Memphis for your lodging needs! We look forward to serving you in the near future!

About the DoubleTree by Hilton Hotel Memphis

Location 5069 Sanderlin Ave, Memphis, TN 38117

Property Features

DoubleTree by Hilton Hotel Memphis offers its guests an indoor pool, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. The business-friendly DoubleTree by Hilton Hotel Memphis also features multilingual staff, express check-in, and room service (during limited hours). A roundtrip airport shuttle is free at scheduled times. Self parking is free. This 4-star Memphis hotel is smoke free.

  • 1 building
  • 264 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 1987
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

DoubleTree by Hilton Hotel Memphis offers 264 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:00 AM.

Erling Jensen Small Bites - This restaurant serves breakfast, brunch, lunch, and dinner.

Topgolf Swing Suite - This restaurant specializes in American cuisine. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 17
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 2.95–16.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel Memphis
  • DoubleTree Hilton Memphis
  • DoubleTree Hotel Memphis
  • Doubletree By Hilton Memphis
  • DoubleTree Memphis Hotel
  • Hilton DoubleTree Memphis
  • Memphis DoubleTree
  • Memphis DoubleTree Hotel
  • Memphis Hilton DoubleTree
  • DoubleTree by Hilton Hotel Memphis Hotel
  • DoubleTree by Hilton Hotel Memphis Memphis
  • DoubleTree by Hilton Hotel Memphis Hotel Memphis

You should know

  • Pool access available from 5:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.