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4.5 out of 5

"Very spacious room. Very comfortable bed. Quiet location " More

By a verified traveler on Sat 20 Jun 2020

Hotel Description

3-star hotel near Wolfchase Galleria

Near the airport

Your stay at this Wolfchase hotel places you within 2 miles (3 km) of Wolfchase Galleria and Saint Francis Hospital-Bartlett. Also, Bellevue Baptist Church is within 3 miles (5 km) and Cordova Country Club is within 6 miles (10 km).

Renovated in 2018

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 126 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include DVD players, premium bedding, and coffee/tea makers.

Guest Room, Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max
$109* Per night/room Apr 12 - Apr 13

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds (High Floor)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 2 Double Beds, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Guest Room, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Memphis/Wolfchase Galleria ratings based on 11 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Memphis/Wolfchase Galleria

Everyone (5) Couples (1) Family (6)
1 out of 5
Paying a very high price , I expected much better service and accommodations. I understand with Covid that the pool, fitness center, restaurant, and bar were closed. But they could either decreased their price or offered safe alternative perks. The bagged breakfast was pitiful with a danish, apple and water. The rooms were no better than a Hampton. Had to pay extra for 2 beds which is ridiculous. Spotlessly clean rooms..NO. There was a gross spot on the carpet that looked like a roach whenever I saw it. HUGE WASTE OF MONEY! Room didn’t even have a microwave. And the fancy shampoos they advertise...one shampoo and one conditioner. No lotion, nothing. Much less than you would expect for the money. Huge rip off!

Posted by , from Knoxville on Jul 30, 2020

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Comment from Hotel Management

Aug 2, 2020 by Vonrico N AGM Hyatt Place Memphis

Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards,

5 out of 5
Very spacious room. Very comfortable bed. Quiet location

Posted by , from Cadiz ky on Jun 20, 2020

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Comment from Hotel Management

Jun 26, 2020 by Vonrico N AGM Hyatt Place Memphis

Thank you for your feedback regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,

5 out of 5

Posted by on Jun 2, 2020

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Comment from Hotel Management

Jun 13, 2020 by Vonrico N AGM Hyatt Place Memphis

Thank you for your feedback regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,

4 out of 5
Location was Good. . People that are starving on the street would have loved there powdered eggs for breakfast, but for a paying guest it was disgusting.

Posted by on Feb 18, 2020

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Comment from Hotel Management

Feb 20, 2020 by Vonrico N AGM Hyatt Place Memphis

Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your breakfast experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards,

4 out of 5
Would have liked a microwave in room. A minimum of 50 characters is a waste of time. You are lucky to get this from me.

Posted by on Nov 25, 2019

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Comment from Hotel Management

Nov 27, 2019 by Vonrico N AGM Hyatt Place Memphis

Thank you for your feedback regarding your recent stay at our hotel. Best regards,

5 out of 5
Pleasant stay. Room originally reserved with one King bed. I needed two Queen size beds. Staff was extremely accomodating, and switched me to a room with two Queen beds. If in Memphis again, i will stay here.

Posted by on Oct 20, 2019

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Comment from Hotel Management

Oct 23, 2019 by Vonrico N AGM Hyatt Place Memphis

Thank you for your feedback regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,

5 out of 5

Posted by on Jul 25, 2019

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Comment from Hotel Management

Jul 25, 2019 by Vonrico

Thank you for your feedback regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards, Vonrico N Assistant General Manager Hyatt Place Memphis - Wolfchase Galleria

5 out of 5

Posted by on Jul 2, 2019

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Comment from Hotel Management

Jul 24, 2019 by Vonrico

Thank you for your feedback regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards, Vonrico N Assistant General Manager Hyatt Place Memphis - Wolfchase Galleria

5 out of 5
Very nice property and the staff was professional and attentive.

Posted by on Mar 24, 2019

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5 out of 5

Great Hotel Stay

Pros: The friendly staff and the cleanliness of the hotel
Cons: Nothing...
Location: Perfect location.. The BB King Blues Club and Beale Street. Gus Famous Chicken and Bahama Breeze Caribbean Restaurant nearby
This is a hotel I would definitely return to in the future. The rooms were spacious, the staff the best, the complimentary breakfast so good. Perfect location to good eating places and shopping. You deserve the highest rating. Thanks!!

Posted by , from Chicago on Jun 22, 2018

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About the Hyatt Place Memphis/Wolfchase Galleria

Location 7905 Giacosa Pl, Memphis, TN 38133

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):

  • Dining venue(s)

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 1200 square feet (111 square meters) and includes conference space. The business-friendly Hyatt Place Memphis/Wolfchase Galleria also features a vending machine, concierge services, and complimentary newspapers in the lobby. Self parking is free. A complete renovation of Hyatt Place Memphis/Wolfchase Galleria was completed in March 2018. This 3-star Memphis hotel is smoke free.

  • 126 guestrooms or units
  • 6 levels
  • 1200 sq ft of conference space
  • 111 sq m of conference space
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Memphis International Airport (MEM) (33.9 km / 21 mi)
  • Parking: Free self parking

Room Amenities

Hyatt Place Memphis/Wolfchase Galleria offers 126 air-conditioned accommodations with DVD players and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:00 AM.

Onsite venue - This restaurant specializes in American cuisine and serves lunch and dinner.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Memphis/Wolfchase
  • Hyatt Place Memphis/Wolfchase Galleria
  • Hyatt Place Memphis/Wolfchase Galleria Hotel
  • Hyatt Place Memphis/Wolfchase Galleria Hotel Memphis
  • Hyatt Place Memphis/Wolfchase Galleria Memphis
  • Memphis/Wolfchase Galleria
  • Hyatt Memphis
  • Hyatt Place Memphis
  • Hyatt Place Wolfchase Galleria Hotel Memphis
  • Memphis Hyatt
  • Hyatt Place Memphis/Wolfchase Galleria Hotel
  • Hyatt Place Memphis/Wolfchase Galleria Memphis
  • Hyatt Place Memphis/Wolfchase Galleria Hotel Memphis

You should know

  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.