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"Good location. Friendly front desk staff. Good access to restaurants. " More

By a verified traveler on Tue 30 Jun 2020

Hotel Description

3.5-star hotel in White Station

In shopping district

Your stay at this White Station hotel places you within 3 miles (5 km) of Lichterman Nature Center and Baptist Restorative Care Hospital. Baptist Memorial Medical Grp Hsptlsts and Baptist Memorial Restorative Care Hospital are also within 3 miles (5 km).

Renovated in 2015

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the business center and WiFi in public areas. Guests will appreciate freebies like daily breakfast and free self parking.

Free wired Internet, sofa beds

Featuring conveniences like sofa beds and living rooms, the 220 guestrooms also offer free wired Internet and LCD TVs with digital channels. WiFi, refrigerators, and microwaves are also available. Housekeeping is available on request.

Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Conference Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Embassy Suites Memphis ratings based on 30 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites Memphis

Everyone (5) Couples (1) Family (1)
4 out of 5
Good location. Friendly front desk staff. Good access to restaurants.

Posted by , from Rowlett, Tx on Jun 30, 2020

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Comment from Hotel Management

Jul 6, 2020 by Corby

Thank you for choosing to stay here with us. we hope you enjoyed your stay!

5 out of 5

Posted by on Jan 26, 2020

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Comment from Hotel Management

Jan 27, 2020 by Melanie M

Thank you for the outstanding review!

4 out of 5
The cleanliness of room pool area comp bar and breakfast

Posted by on Aug 19, 2019

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Comment from Hotel Management

Aug 19, 2019 by Kim

Thank you for taking the time to let us know about your stay. We hope you can come visit us again in the near future.

4 out of 5

Posted by on Jul 28, 2019

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Comment from Hotel Management

Jul 29, 2019 by KIm

Thank you for staying with us at Embassy Suites Memphis. We hope you will come visit us again in the near future.

5 out of 5
Room was spacious and clean. Friendly and helpful staff.

Posted by , from Memphis, TN on Apr 10, 2019

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Comment from Hotel Management

Apr 11, 2019 by Kim

Thank you for staying with us at Embassy Suites. Hope to see you again in the near future.

5 out of 5
I cannot say enough good things about the staff of this hotel! Everyone we met, from Piper and Joshua at the check in desk, to the housekeeping staff, was unbelievable friendly and helpful. We would stay here again in a heartbeat!

Posted by , from Mississippi on May 26, 2018

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3 out of 5

OK

Pros: Free breakfast (it was cooked to order and very good) and free Wi-Fi
Cons: Aesthetics...Becoming a bit dated
Location: Good location. I like the area the hotel is located in
The hotel isn't what I remembered from my stay over a year ago. It is a bit dated and not very appealing to the eye

Posted by , from Chicago,IL on Sep 6, 2016

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1 out of 5

Terrible experience

Construction going on and it wasn't told before hand. Jack hammers going off for 8am till 6pm. No exercise room, pool or breakfast. Construction should have been known at booking.

Posted by on May 26, 2015

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4 out of 5

It felt very much like at home.

Pros: Free breakfast
We stayed at a very busy time. From Dec 27 to Jan 1. Happy hour with Freddie and San was awesome and then to woke for breakfast with them! They are the best! Always had a smile on their face and took the time to make you feel at home. The breakfast and drinks were good too, but not as good as their company. The hotel was very nice and had comfortable surroundings. I surely will tell other people about the Embassey Suites. Thanks you made it a great vacation!

Posted by , from Campbellsport, WI on Jan 26, 2013

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4 out of 5

Can't go wrong

Pros: Free breakfast
Cons: No free Internet
We stayed here in 2009 for a few nights and just one night on our most recent trip. I like this hotel and would stay here again any time I find myself in Memphis. Rooms are nice, comfortable and clean. We appreciate the happy hour each evening as well as the hot breakfast which is complimentary and delicious. The only con is no free internet... cost us close to $10 and we only needed to use it for 5 minutes.

Posted by on Oct 23, 2012

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Renovations + Closures

The following facilities or services will be unavailable from September 21 2020 to September 29 2021 (dates subject to change):

  • Fitness facilities
  • Shuttle services
  • Spa tub
  • Swimming pool

Due to COVID-19, this property’s food and beverage options may be limited.

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Fitness facility
  • Indoor pool
  • Spa tub

The following facilities are closed on Friday and Saturday:

  • Fitness facility
  • Indoor pool
  • Spa tub

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. There's an onsite business center. Event space at this hotel measures 4232 square feet (393 square meters) and includes conference space. The business-friendly Embassy Suites Memphis also features gift shops/newsstands, coffee/tea in a common area, and laundry facilities. Self parking is free. A complete renovation of Embassy Suites Memphis was completed in October 2015. This 3.5-star Memphis hotel is smoke free.

  • 220 guestrooms or units
  • 5 levels
  • 4232 sq ft of conference space
  • 393 sq m of conference space
  • Built in 1989
  • Breakfast available (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Gift shop
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Free wired Internet

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Free self parking

Transport

  • Airport: Memphis Intl. Airport (MEM) (18.8 km / 11.7 mi)
  • Parking: Free self parking

Room Amenities

Embassy Suites Memphis offers 220 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate living rooms and include sofa beds. Beds feature premium bedding. 55-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Memphis hotel provides complimentary wired Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • Living room
  • Pull-out sofa bed
  • LCD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.

Frank Grisanti - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve onsite parking

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Enhanced food service safety measures are in place.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel Memphis
  • Embassy Suites Memphis
  • Memphis Embassy Suites
  • Embassy Suites Memphis Hotel Memphis
  • Embassy Suites Memphis Hotel
  • Embassy Suites Memphis Hotel
  • Embassy Suites Memphis Memphis
  • Embassy Suites Memphis Hotel Memphis

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.