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Embassy Suites Memphis

3.5-star property
1022 S Shady Grove Rd, Memphis, TN 1-855-201-7819

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3.9 out of 5
Good!
See all 28 Travelocity Reviews

"I cannot say enough good things about the staff of this hotel! Everyone we met, from Piper and Joshua at the check in desk, to the housekeeping staff, ... " More

By a verified traveler on Sat 26 May 2018

Points Of Interest

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Hotel Description

3.5-star hotel in White Station

In shopping district

Your stay at this White Station hotel places you within 3 miles (5 km) of Lichterman Nature Center and Opera Memphis. University of Memphis and Pink Palace Museum are also within 6 miles (10 km).

Renovated in 2016

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, express check-in, and free airport shuttle. Enjoy the 24-hour fitness center and free perks like cooked-to-order breakfast and free self parking.

Free wired Internet, kitchenettes

The 220 guestrooms feature well-equipped kitchenettes with refrigerators and microwaves, as well as free wired Internet and LCD TVs with cable channels. Sofa beds, living rooms, and WiFi are also available.

Suite, 1 King Bed, Accessible (Roll in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$135* Per night/room Oct 24 - Oct 25

Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Embassy Suites Memphis ratings based on 28 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Embassy Suites Memphis

Everyone (4) Couples (1)
4 out of 5
The cleanliness of room pool area comp bar and breakfast

Posted by on Aug 19, 2019

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Comment from Hotel Management

Aug 19, 2019 by Kim

Thank you for taking the time to let us know about your stay. We hope you can come visit us again in the near future.

4 out of 5

Posted by on Jul 28, 2019

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Comment from Hotel Management

Jul 29, 2019 by KIm

Thank you for staying with us at Embassy Suites Memphis. We hope you will come visit us again in the near future.

5 out of 5
Room was spacious and clean. Friendly and helpful staff.

Posted by , from Memphis, TN on Apr 10, 2019

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Comment from Hotel Management

Apr 11, 2019 by Kim

Thank you for staying with us at Embassy Suites. Hope to see you again in the near future.

5 out of 5
I cannot say enough good things about the staff of this hotel! Everyone we met, from Piper and Joshua at the check in desk, to the housekeeping staff, was unbelievable friendly and helpful. We would stay here again in a heartbeat!

Posted by , from Mississippi on May 26, 2018

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3 out of 5

OK

Pros: Free breakfast (it was cooked to order and very good) and free Wi-Fi
Cons: Aesthetics...Becoming a bit dated
Location: Good location. I like the area the hotel is located in
The hotel isn't what I remembered from my stay over a year ago. It is a bit dated and not very appealing to the eye

Posted by , from Chicago,IL on Sep 6, 2016

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1 out of 5

Terrible experience

Construction going on and it wasn't told before hand. Jack hammers going off for 8am till 6pm. No exercise room, pool or breakfast. Construction should have been known at booking.

Posted by on May 26, 2015

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4 out of 5

It felt very much like at home.

Pros: Free breakfast
We stayed at a very busy time. From Dec 27 to Jan 1. Happy hour with Freddie and San was awesome and then to woke for breakfast with them! They are the best! Always had a smile on their face and took the time to make you feel at home. The breakfast and drinks were good too, but not as good as their company. The hotel was very nice and had comfortable surroundings. I surely will tell other people about the Embassey Suites. Thanks you made it a great vacation!

Posted by , from Campbellsport, WI on Jan 26, 2013

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4 out of 5

Can't go wrong

Pros: Free breakfast
Cons: No free Internet
We stayed here in 2009 for a few nights and just one night on our most recent trip. I like this hotel and would stay here again any time I find myself in Memphis. Rooms are nice, comfortable and clean. We appreciate the happy hour each evening as well as the hot breakfast which is complimentary and delicious. The only con is no free internet... cost us close to $10 and we only needed to use it for 5 minutes.

Posted by on Oct 23, 2012

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4 out of 5

Memphis is Fabulous

Pros: Free breakfast, Free Internet, location
After reading several of the reviews I chose this hotel. It was very nice. The breakfast was good, but all the Embassy Suites have good breakfast. We arrived during the week, but on the weekends or family reunion season be prepared to fight over tables and stand in long lines for pancakes, omlettes and waffles. They do have no lines at the buffet for french toast and scrambled eggs. The mapquest stated the hotel is approx. 25 mins from Beale Street but we found a quicker route at the end of our trip. Simply make a right at the light and drive straight and you are there in half the time.

Posted by , from Midlothian, VA, USA on Jun 20, 2012

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5 out of 5

More than asked for.

Pros: Free breakfast
Cons: No free Internet
Spent two night here and it was a pleasant experience from the time we walked through the door. The friendly people at the check in made quick work of getting us settled in. The breakfast was as good as you can get and beat many restaurants I have been to. This trip was to celebrate our 44th wedding anniversary, which we happen to mention to one of the staff. Later that afternoon we were informed that a package was to be delivered to our room. To both my Wife and I’s surprise it was an eatable fruit bouquet with a card from the hotel congratulating us on our long marriage. Needless to say that capped off our stay in a spectacular way. Watching the Koi fish in the Atrium along with the free swimming ducks was relaxing after a long day in the city.

Posted by , from Lafayette, LA, USA on Jun 5, 2012

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About the Embassy Suites Memphis

Location 1022 S Shady Grove Rd, Memphis, TN 38120

Property Features

Embassy Suites Memphis offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. There's an onsite business center. Event space at this hotel measures 4232 square feet (393 square meters) and includes conference space. The business-friendly Embassy Suites Memphis also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Self parking is free. A complete renovation of Embassy Suites Memphis was completed in October 2016. This 3.5-star Memphis hotel is smoke free.

  • 220 guestrooms or units
  • 5 levels
  • 4232 sq ft of conference space
  • 393 sq m of conference space
  • Built in 1989
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Separate living room
  • Kitchenette
  • Free area shuttle
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Free wired Internet

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Free self parking

Transport

  • Airport: Memphis, TN (MEM-Memphis Intl.) (18.8 km / 11.7 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Embassy Suites Memphis offers 220 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate living rooms and include sofa beds. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • Separate bedroom
  • Living room
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free cooked-to-order breakfast daily from 7:30 AM to 9:30 AM. The hotel hosts a free manager's reception daily.

Frank Grisanti - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Late night fare is available from room service (during limited hours).

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is 21

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel Memphis
  • Embassy Suites Memphis
  • Memphis Embassy Suites
  • Embassy Suites Memphis Hotel Memphis
  • Embassy Suites Memphis Hotel
  • Embassy Suites Memphis Hotel
  • Embassy Suites Memphis Memphis
  • Embassy Suites Memphis Hotel Memphis

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.