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Embassy Suites by Hilton Memphis East Germantown Area

3.5 star property
Enjoy the restaurant at this 3.5-star Memphis hotel

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Memphis East Germantown Area

Lobby
Exterior
Free daily cooked-to-order breakfast
Lobby
Pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry
  • Bar
  • Gym

Explore the area

View in a map
1022 S Shady Grove Rd, Memphis, TN, 38120
  • Place, Baptist Memorial Hospital-Memphis
    ‪4 min drive‬
  • Place, Memphis Botanic Garden
    ‪8 min drive‬
  • Place, University of Memphis
    ‪9 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

55-inch LCD TV with digital channels, TV

Suite, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(56 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(39 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Conference Suite, 1 King Bed

Conference Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Conference Suite, 1 King Bed

  • 256 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds | 1 bedroom, premium bedding, in-room safe, desk

Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Roll in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll in Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, 2 Room)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, 2 Room)

  • Sleeps 4
  • 1 King Bed

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Room, 1 King Bed, Accessible, Non Smoking | In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Hampton Inn Olive Branch

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, 689 reviews
$93 nightly
The price is $102
Oct 5 - Oct 6
Total with taxes and fees
Hampton Inn Olive Branch

About the neighborhood

Memphis

In shopping district.You'll find Lichterman Nature Center and Opera Memphis within 3 miles (5 km) of this hotel. Baptist Memorial Hospital-Memphis and Regional One Health East Campus are also within 3 miles (5 km).

What's nearby

  • Baptist Memorial Hospital-Memphis - 4 min drive - 1.8 miles
  • Memphis Botanic Garden - 8 min drive - 4.6 miles
  • Shelby Farms Visitor Center - 8 min drive - 5.1 miles
  • University of Memphis - 9 min drive - 5.5 miles
  • Graceland - 19 min drive - 14.6 miles

Getting around

  • Memphis Central Station - 20 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪Panda Express - ‬8 min walk
  • ‪Red Koi Japanese Cuisine - ‬13 min walk
  • ‪Central BBQ Poplar - ‬6 min walk
  • ‪Seasons 52 - ‬4 min walk

About this property

Embassy Suites by Hilton Memphis East Germantown Area

Enjoy the restaurant at this 3.5-star Memphis hotel
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 4232 square feet (393 square meters) and includes conference space. A fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Memphis East Germantown Area. Parking is available for a fee.

This 3.5-star Memphis hotel is smoke free.

  • 220 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 4232 sq ft of conference space
  • 393 sq m of conference space
  • Built in 1989
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Memphis East Germantown Area offers 220 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Memphis hotel provides wired and wireless Internet access (WiFi speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Similar properties

Lobby lounge

Memphis Vitality Hotel

  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, 1,006 reviews
$112 nightly
The price is $133
Oct 20 - Oct 21
Total with taxes and fees
Memphis Vitality Hotel

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate bedroom

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Uncovered self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in shower (27 inches high)
  • Hand-held showerhead
  • Handrails in stairways (31 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LCD TV with premium digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Uncovered self parking fee: USD 10 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Memphis
Embassy Suites Memphis
Memphis Embassy Suites
Embassy Suites Memphis Hotel Memphis
Embassy Suites Memphis Hotel
Embassy Suites Memphis
Embassy Suites by Hilton Memphis East Germantown Area Hotel
Embassy Suites by Hilton Memphis East Germantown Area Memphis

Frequently asked questions

How close is Embassy Suites by Hilton Memphis East Germantown Area to the airport?

Embassy Suites by Hilton Memphis East Germantown Area is 11.7 mi (15-min drive) away from the Memphis International Airport (MEM) airport, the closest popular airport to the property.

How much does it cost to stay at Embassy Suites by Hilton Memphis East Germantown Area?

As of Sep 29, 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Memphis East Germantown Area on Oct 12, 2025 start from $135.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Embassy Suites by Hilton Memphis East Germantown Area have an airport shuttle?

Airport shuttle services are not available at Embassy Suites by Hilton Memphis East Germantown Area.

Does Embassy Suites by Hilton Memphis East Germantown Area offer free breakfast?

Embassy Suites by Hilton Memphis East Germantown Area offers free cooked-to-order breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:30 AM and 10:30 AM.

Is there a casino at Embassy Suites by Hilton Memphis East Germantown Area?

No, there is no casino at this hotel.

What time is check-in at Embassy Suites by Hilton Memphis East Germantown Area?

Check-in begins at 4:00 PM.

Is there free parking at Embassy Suites by Hilton Memphis East Germantown Area?

Free parking is not available at this hotel. Self parking is available for USD 10 per day.

Does Embassy Suites by Hilton Memphis East Germantown Area have a pool?

Embassy Suites by Hilton Memphis East Germantown Area does not have a pool.

Does Embassy Suites by Hilton Memphis East Germantown Area have a restaurant?

Embassy Suites by Hilton Memphis East Germantown Area is home to Grissini's, which features Italian cuisine.

Does Embassy Suites by Hilton Memphis East Germantown Area have a spa?

There are no spa services available at this hotel.

How close is Embassy Suites by Hilton Memphis East Germantown Area to downtown Memphis?

Embassy Suites by Hilton Memphis East Germantown Area is 11.2 mi away from Memphis.

Reviews

Embassy Suites by Hilton Memphis East Germantown Area Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 186 out of 299 reviews
Rating 8 - Good. 51 out of 299 reviews
Rating 6 - Okay. 36 out of 299 reviews
Rating 4 - Poor. 11 out of 299 reviews
Rating 2 - Terrible. 15 out of 299 reviews

Reviews

10/10 Excellent

Tiffany

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff and clean property.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark, TUSCALOOSA

Liked: Cleanliness, property conditions & facilities
Best hotel breakfast option ever.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value,, Comfortable Stay

Overall, our stay was good. We've stayed at other Embassy so the evening reception was fair compared to others. They use disposable plates and plastic ware at breakfast. Their omelets are smaller than other Embassy Suites and the choices on the breakfast bar are good not just as plentiful as others. This may be due to the economy, so this may be the new norm for Embassy Suites. The pool space was good. It closed an hour early each night. The people were friendly and we would stay here again!
Stayed 2 nights in Jun 2025

8/10 Good

Bianca

Stayed 1 night in Jun 2025

10/10 Excellent

SHAWNA, WESLEY CHAPEL

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jun 2025

2/10 Terrible

Lawrence, Matteson

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
There was a lot of human hair in the tub drain, and a lot of human hair in the bathroom.
Stayed 2 nights in Jun 2025

10/10 Excellent

DeeAndria

Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front Desk Staff great
Stayed 1 night in May 2025

6/10 Okay

Walter, Nashville

It was OK, some of the areas weren’t clean. And the breakfast area needed to be more clean as well.
Stayed 1 night in Jun 2025

2/10 Terrible

Barbara

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in 6/13 and checked out 6/13 . The Tv didn't work room had smell in it they charged $10.00 to park it was a$268.00 waste.I wouldn't recommend this hotel to my enemy
Stayed 1 night in Jun 2025

6/10 Okay

Mohammad fawad

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
We had several issues with our stay, 2 phones in the room. Neither one worked , we addressed it but it was never resolved, our kids room TV had missing remote control, and would not work without the remote control, it was addressed twice and it wasn’t resolved Many families with kids, their kids were running around the hallways in the main floor, shouting most of our stay ! Some parents were watching them and not doing anything about it!
Stayed 1 night in Jun 2025

6/10 Okay

Monterria

Traveled with family
Liked: Cleanliness, property conditions & facilities
I didn’t like the unexpected fees. I didn’t have extra towels or bedding. The pool closed early.
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Stayed 1 night in May 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, staff very friendly, enjoyed the area and everything the hotel had to offer. Unfortunate the pool was not available at the time of our stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Christy

Stayed 1 night in May 2025

10/10 Excellent

Brian

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love Embassy Suites, always feel like staying in an apartment rather than a hotel. Had a good breakfast and always enjoy my stay.
Stayed 1 night in May 2025

6/10 Okay

Chris

Traveled with family
Liked: Staff & service
Very dated and AC was not working. Breakfast has gotten very sad at ES.
Stayed 1 night in May 2025

6/10 Okay

Butch

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds weren’t regular queen beds. Too small. Pillows were terrible. TV kept going off air.
Stayed 1 night in May 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in May 2025

8/10 Good

Arif

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Steven

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was an okay place to stay. When we first got there there was an issue with tv remotes, a light, and one of the phones, but they were all resolved pretty quickly. The breakfast was decent each morning and the pool was okay. Was a little upset that there was an $150 hold charge tacked on to the over $700 i was already paying for the room for 3 nights when i first arrived. Overall an okay place to stay. Could be better, but could be worse.
Stayed 3 nights in May 2025

8/10 Good

Rashica

Nice clean room hood breakfast hood customer service
Stayed 2 nights in May 2025

10/10 Excellent

Shan, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is great. A couple of different types of fresh cooked omelet are the best.
Stayed 2 nights in May 2025

10/10 Excellent

Bob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in May 2025

10/10 Excellent

D

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My zillionth stay.

Darn! No biscuits and gravy at the breakfast buffet. Everything else was good.
Stayed 1 night in May 2025