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"Very comfortable area and property " More

By a verified traveler on Sun 17 Oct 2021

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Hotel Description

Enjoy free breakfast at this 3-star Germantown hotel

In Germantown

You'll find Methodist Le Bonheur Germantown Hospital and Opera Memphis within 3 miles (5 km) of this hotel. Also, Cameron Brown Park is within 3 miles (5 km) and Baptist Memorial Hospital-Memphis is within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$119* Per night/room Feb 12 - Feb 13

Suite, 1 Bedroom

Bed Count 2 Full Beds Maximum Occupancy 7 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Homewood Suites by Hilton Memphis-Germantown ratings based on 11 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Homewood Suites by Hilton Memphis-Germantown

Everyone (2) Couples (1) Family (2)
5 out of 5
Very comfortable area and property

Posted by , from Woodbridge on Oct 17, 2021

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5 out of 5
They provided breakfast and dinner. The staff was very friendly

Posted by , from Wellston on Oct 22, 2020

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Comment from Hotel Management

Oct 26, 2020 by Homewood Suites - Germantown

Thanks for staying with us. Hope to see you back soon.

4 out of 5

Posted by on Nov 24, 2019

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3 out of 5
The property was okay. The phone in my room didn't dial out. The bed pillows were not comfortable. They were way to soft. The suites were decent. The bathrooms need an update.

Posted by on Sep 29, 2019

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Comment from Hotel Management

Oct 1, 2019 by Derricka Lane - Director of Sales

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our suites. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

1 out of 5
Customer service poor, had a reservation which was not held, had to find other accommodations, after a long day of driving.

Posted by on Jul 17, 2019

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5 out of 5
Very friendly staff. Great breakfast. Nice to have pool. Room had an issue due to water in the closet so the room had a weird odor . Notified staff when we left so I am sure it will he looked at

Posted by on Jun 1, 2019

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2 out of 5
Checking in the way been treating And checking out they could have my receip

Posted by on Jan 7, 2019

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3 out of 5

Didn't measure up

We stay at Homewood Suites ALL the time. This hotel was the worst we've been to. The room was a nice size, and the staff was nice, but the room was dirty. The blankets were visibly dirty, there was pet food on the floor that hadn't been vacuumed up, and the bathtub was not exactly inviting. There was also an exposed carpet tack which we all stepped on at one point or another. The carpet was very stained. The cabinets were not finished on the inside so I hated to use the dishes - the kitchen wasn't well stocked anyway. I can't recommend this hotel. I mentioned all this at check out. He apologized but didn't seem too concerned.

Posted by on Sep 9, 2007

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5 out of 5

Great Hotel

This hotel is great. The staff is nice and best of all they provide a full breakfast and dinner for FREE. Breakfast is provided everyday while the dinner is just provided Mon - Thur. There is also FREE wireless internet access.

Posted by on Aug 14, 2006

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5 out of 5

Great Place

I stayed one weekend and it was great, room is more like an apartment. There is a vcr in the living area already, breakfast was good too

Posted by on Aug 3, 2006

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About the Homewood Suites by Hilton Memphis-Germantown

Location 7855 Wolf River Blvd, Germantown, TN 38138

Property Features

Homewood Suites by Hilton Memphis-Germantown offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 660 square feet (59 square meters) and includes conference space. Barbecue grills, gift shops/newsstands, and a picnic area are also featured at the business-friendly Homewood Suites by Hilton Memphis-Germantown. Free self parking is available. Smoking is allowed in designated areas at this 3-star Germantown hotel.

  • 1 building
  • 92 guestrooms or units
  • 3 levels
  • 660 sq ft of conference space
  • 59 sq m of conference space
  • Built in 1996
  • To-go breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Grocery service (free)
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Homewood Suites by Hilton Memphis-Germantown offers 92 accommodations with MP3 docking stations and DVD players. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. 27-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Germantown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Pull-out sofa bed
  • MP3 dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 11:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 30 lbs per pet)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Homewood Suites Germantown
  • Homewood Suites Hilton Memphis
  • Homewood Suites Hilton Memphis Germantown
  • Homewood Suites Hilton Memphis Hotel
  • Homewood Suites Hilton Memphis Hotel Germantown
  • Homewood Suites Memphis
  • Homewood Suites Memphis Germantown
  • Memphis Homewood Suites
  • Homewood Suites Hilton Memphis Germantown Aparthotel
  • Homewood Suites Hilton Memphis Aparthotel
  • Homewood Suites by Hilton Memphis Germantown
  • wood Suites Hilton Memphis

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.