Skip to main content
Beginning of main content

Enter dates to see availability

4.5 out of 5

"Clean and friendly " More

By a verified traveler on Mon 19 Jul 2021

Hotel Description

Hotel with free WiFi, connected to a shopping center in Germantown

In shopping district

You'll find Methodist Le Bonheur Germantown Hospital and Cameron Brown Park within 3 miles (5 km) of this hotel. Also, Opera Memphis is within 3 miles (5 km) and Baptist Memorial Hospital-Memphis is within 6 miles (10 km).

Renovated in 2017

This hotel features a 24-hour fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 108 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs. Other amenities include microwaves, coffee/tea makers, and free local calls.

Room, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$134* Per night/room Aug 19 - Aug 20

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (w/ wetbar)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hampton Inn & Suites Memphis Germantown ratings based on 11 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn & Suites Memphis Germantown

Everyone (6) Couples (1) Family (6)
5 out of 5
Clean and friendly

Posted by on Jul 19, 2021

Was this review helpful to you?
2 out of 5
I reserved a king and got a double. Not happy

Posted by on May 9, 2021

Was this review helpful to you?
Comment from Hotel Management

May 12, 2021 by Comment from Hotel Management

I do apologize that you did not get the room you reserved. I will address this matter with the front desk team to please let the guest know beforehand. We take our guest feedback serious and we will try our hardest to exceed their expectations.

4 out of 5
The property was lovely and in a good area of town. However, the check in process and breakfast servings were slow as only one person was at the front desk and one person was serving/preparing breakfast even though occupancy was high due to a bus load of athletes staying there. They kept running out of food and there was little help in the back to support the one person fixing plates.

Posted by on Mar 8, 2021

Was this review helpful to you?
Comment from Hotel Management

Mar 10, 2021 by Hampton Inn and Suites Germantown

Thank you so much for taking the time to provide us with feedback about your stay. I want to apologize for not being able to meet your expectations during this stay. I hope you give us a second chance if your ever back in the area.

5 out of 5

Posted by on Feb 15, 2021

Was this review helpful to you?
Comment from Hotel Management

Mar 10, 2021 by Hampton Inn and Suites Germantown

Thank you for taking the time to rank our hotel 5 out of 5. I am so excited to hear that we exceeded your expectations. What was your favorite thing about our hotel? One thing that I love about our hotels are our fresh made to order waffles. We hope if your travels find you back in the Germantown area you decide to stay with us.

5 out of 5

Posted by on Sep 21, 2020

Was this review helpful to you?
4 out of 5
It was great and we had no issues during our stay! Thank you

Posted by on Jun 28, 2020

Was this review helpful to you?
5 out of 5
Clean. Staff friendly. It is close to a major street so road noise is loud.

Posted by , from Springfield, MO on Jun 24, 2020

Was this review helpful to you?
5 out of 5

Posted by on Mar 16, 2020

Was this review helpful to you?
Comment from Hotel Management

May 13, 2020 by Hampton Inn and Suites Germantown

Thank you for your positive feedback.

4 out of 5
The toliets were the cheapest they could buy. Low to the ground, hard to get up from and for men ,you private parts hang in water. Other Hamptons I stayed at had higher toliets, easy to use.

Posted by on Aug 14, 2019

Was this review helpful to you?
5 out of 5
Everything is clean! The hallways, rooms, seating, and even the parking lot! The building is very secure and you can only enter with a key card. The hotel is in a great location and close to some really good restaurants, parks, and etc.

Posted by on Aug 14, 2019

Was this review helpful to you?
Comment from Hotel Management

Oct 3, 2019 by Hampton Inn & Suites Memphis-Germantown

Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. with kindest regards, The management team

About the Hampton Inn & Suites Memphis Germantown

Location 1680 South Germantown Road, Germantown, TN 38138

Property Features

Hampton Inn & Suites Memphis Germantown offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. A business center and a meeting room are available. Free breakfast is available daily. The business-friendly Hampton Inn & Suites Memphis Germantown also features coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Free self parking is available. A complete renovation of Hampton Inn & Suites Memphis Germantown was completed in 2017. This Germantown hotel is smoke free.

  • 108 guestrooms or units
  • 4 levels
  • Built in 2017
  • To-go breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Memphis International Airport (MEM) (24.4 km / 15.2 mi)
  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites Memphis Germantown offers 108 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Germantown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Pull-out sofa bed
  • LCD television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Weight limit: 30 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Memphis Germantown Hotel
  • Hampton Inn Memphis Hotel
  • Hampton Inn Memphis Germantown
  • Hampton Inn Memphis
  • Hampton Inn Suites Memphis Germantown
  • Hampton Inn & Suites Memphis Germantown Hotel
  • Hampton Inn & Suites Memphis Germantown Germantown
  • Hampton Inn & Suites Memphis Germantown Hotel Germantown

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
url importing http://www.travelocity.com/Memphis-Hotels-Hampton-Inn-&-Suites-Memphis-Germantown.h16700168-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Memphis-Hotels-Hampton-Inn-&-Suites-Memphis-Germantown.h16700168-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Memphis-Hotels-Hampton-Inn-&-Suites-Memphis-Germantown.h16700168-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.