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4.5 out of 5

"Free breakfast and free parking were nice. " More

By a verified traveler on Tue 06 Sep 2022

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Hotel Description

Hotel with free WiFi, connected to a shopping center in Germantown

In shopping district

You'll find Methodist Le Bonheur Germantown Hospital and Cameron Brown Park within 3 miles (5 km) of this hotel. Also, Opera Memphis is within 3 miles (5 km) and Baptist Memorial Hospital-Memphis is within 6 miles (10 km).

Renovated in 2017

This hotel features a 24-hour gym and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$118* Per night/room Dec 16 - Dec 17

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (w/ wetbar)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hampton Inn & Suites Memphis Germantown ratings based on 15 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn & Suites Memphis Germantown

Everyone (10) Couples (1) Family (6)
4 out of 5
Free breakfast and free parking were nice.

Posted by , from OCEAN SPRINGS on Sep 6, 2022

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Comment from Hotel Management

Sep 6, 2022 by General Manager

Dear Robert, Thank you for your review regarding your stay at the Hampton Inn & Suites Memphis/Germantown. We are pleased you had an outstanding visit and that you were able to start your day off right with our complimentary breakfast and liked our other complimentary services. Thank you once more for your feedback, and we look forward to welcoming you again soon.Thank you for staying with us,Diana MooreGeneral Manager

5 out of 5

Posted by on Apr 25, 2022

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Comment from Hotel Management

Aug 27, 2022 by Thank you for staying with us, Diana Moore General

Dear Lisa, Thank you for the perfect rating of your time at Hampton Inn & Suites Memphis/Germantown. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.Thank you for staying with us,Diana MooreGeneral Manager

5 out of 5

Posted by on Feb 20, 2022

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Comment from Hotel Management

Aug 29, 2022 by Thank you for staying with us, Diana Moore General

Dear Jean, Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Hampton Inn & Suites Memphis/Germantown, and we look forward to welcoming you again soon.Thank you for staying with us,Diana MooreGeneral Manager

5 out of 5
Liked everything about this property

Posted by on Oct 25, 2021

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Comment from Hotel Management

Oct 26, 2021 by General Manager

Barbara, thank you for the kind review of Hampton Inn & Suites Memphis/Germantown. We are delighted you had an outstanding stay and that you loved all aspects of our hotel. We work hard to deliver an exceptional experience for our guests, so we appreciate reviews such as yours. It was our pleasure hosting you, and we look forward to welcoming you back soon. Thank you for staying with us, Diana Moore General Manager

5 out of 5
Clean and friendly

Posted by on Jul 19, 2021

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Comment from Hotel Management

Jul 24, 2021 by M Thomas

Thank you for taking the time to share your feedback on our hotel.

2 out of 5
I reserved a king and got a double. Not happy

Posted by on May 9, 2021

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Comment from Hotel Management

May 12, 2021 by Comment from Hotel Management

I do apologize that you did not get the room you reserved. I will address this matter with the front desk team to please let the guest know beforehand. We take our guest feedback serious and we will try our hardest to exceed their expectations.

4 out of 5
The property was lovely and in a good area of town. However, the check in process and breakfast servings were slow as only one person was at the front desk and one person was serving/preparing breakfast even though occupancy was high due to a bus load of athletes staying there. They kept running out of food and there was little help in the back to support the one person fixing plates.

Posted by on Mar 8, 2021

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Comment from Hotel Management

Mar 10, 2021 by Hampton Inn and Suites Germantown

Thank you so much for taking the time to provide us with feedback about your stay. I want to apologize for not being able to meet your expectations during this stay. I hope you give us a second chance if your ever back in the area.

5 out of 5

Posted by on Feb 15, 2021

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Comment from Hotel Management

Mar 10, 2021 by Hampton Inn and Suites Germantown

Thank you for taking the time to rank our hotel 5 out of 5. I am so excited to hear that we exceeded your expectations. What was your favorite thing about our hotel? One thing that I love about our hotels are our fresh made to order waffles. We hope if your travels find you back in the Germantown area you decide to stay with us.

5 out of 5

Posted by on Sep 21, 2020

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4 out of 5
It was great and we had no issues during our stay! Thank you

Posted by on Jun 28, 2020

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About the Hampton Inn & Suites Memphis Germantown

Location 1680 South Germantown Road, Germantown, TN 38138

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from October 19 to May 31:

  • Swimming pool

Property Features

Hampton Inn & Suites Memphis Germantown offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. A business center and a meeting room are available. Free breakfast is available daily. The business-friendly Hampton Inn & Suites Memphis Germantown also features coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Free self parking is available. A complete renovation of Hampton Inn & Suites Memphis Germantown was completed in 2017. This Germantown hotel is smoke free.

  • 108 guestrooms or units
  • 4 levels
  • Built in 2017
  • To-go breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites Memphis Germantown offers 108 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Germantown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Pull-out sofa bed
  • LCD television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 30 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Memphis Germantown Hotel
  • Hampton Inn Memphis Hotel
  • Hampton Inn Memphis Germantown
  • Hampton Inn Memphis
  • Hampton Inn Suites Memphis Germantown
  • Hampton Inn & Suites Memphis Germantown Hotel
  • Hampton Inn & Suites Memphis Germantown Germantown
  • Hampton Inn & Suites Memphis Germantown Hotel Germantown

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.