Hampton Inn & Suites Memphis Germantown

2.5 star property
Hotel with free WiFi, connected to a shopping center in Germantown

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Memphis Germantown

Exterior
LCD TV
Seasonal outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Reception
LCD TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Gym

Explore the area

Map
1680 South Germantown Road, Germantown, TN, 38138
  • Methodist Le Bonheur Germantown Hospital
    ‪19 min walk‬
  • Wolfchase Galleria
    ‪12 min drive‬
  • University of Memphis
    ‪15 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪24 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Non Smoking (mob/hearing acc w/ bathtub)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Non Smoking (w/ bathtub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Non Smoking, Corner

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (w/ wetbar)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(18 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (mob/hearing acc w/ bathtub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Corner (hearing acc)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Germantown

In shopping district.You'll find Methodist Le Bonheur Germantown Hospital and Cameron Brown Park within 3 miles (5 km) of this hotel. Opera Memphis and Tennessee Shakespeare Company are also within 3 miles (5 km).

What's nearby

  • Methodist Le Bonheur Germantown Hospital - 19 min walk - 1.0 mile
  • Shelby Farms Visitor Center - 9 min drive - 6.0 miles
  • TPC Southwind - 10 min drive - 4.9 miles
  • Wolfchase Galleria - 12 min drive - 7.3 miles
  • University of Memphis - 15 min drive - 9.4 miles

Getting around

  • Memphis Central Station - 25 min drive
  • Memphis International Airport (MEM) - 21 min drive

Restaurants

  • ‪Chick-fil-A - ‬20 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Hueys Germantown - ‬14 min walk
  • ‪Taco Bell - ‬17 min walk
  • ‪Firehouse Subs - ‬13 min walk

About this property

Hampton Inn & Suites Memphis Germantown

Hotel with free WiFi, connected to a shopping center in Germantown
Hampton Inn & Suites Memphis Germantown offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. A business center and a meeting room are available. Free breakfast is available daily. The business-friendly Hampton Inn & Suites Memphis Germantown also features coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Germantown hotel is smoke free.

  • 108 guestrooms or units
  • 4 levels
  • Built in 2017
  • To-go breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • 1 conference room
Hampton Inn & Suites Memphis Germantown offers 108 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Germantown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

English

Similar properties

Property amenities

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 19 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Memphis Germantown Hotel
Hampton Inn Memphis Hotel
Hampton Inn Memphis Germantown
Hampton Inn Memphis
Hampton Inn Suites Memphis Germantown
Hampton Inn & Suites Memphis Germantown Hotel
Hampton Inn & Suites Memphis Germantown Germantown
Hampton Inn & Suites Memphis Germantown Hotel Germantown

Frequently asked questions

How close is Hampton Inn & Suites Memphis Germantown to the airport?

Hampton Inn & Suites Memphis Germantown is 15.2 mi (21-min drive) away from the Memphis International Airport (MEM) airport, the closest popular airport to the property.

Does Hampton Inn & Suites Memphis Germantown have an airport shuttle?

Airport shuttle services are not available at Hampton Inn & Suites Memphis Germantown.

Does Hampton Inn & Suites Memphis Germantown offer free breakfast?

Hampton Inn & Suites Memphis Germantown offers free on-the-go breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Hampton Inn & Suites Memphis Germantown?

No, there is no casino at this hotel.

What time is check-in at Hampton Inn & Suites Memphis Germantown?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Hampton Inn & Suites Memphis Germantown?

This hotel offers free self parking.

Does Hampton Inn & Suites Memphis Germantown have a pool?

Hampton Inn & Suites Memphis Germantown features a seasonal outdoor pool. Guests can enjoy pool access from 10:00 AM to 10:00 PM.The pool is closed seasonally each year from October 19 to May 31.

Does Hampton Inn & Suites Memphis Germantown have a spa?

There are no spa services available at this hotel.

How close is Hampton Inn & Suites Memphis Germantown to downtown Germantown?

Hampton Inn & Suites Memphis Germantown is 1.2 mi away from Germantown.

Hampton Inn & Suites Memphis Germantown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 737 out of 998 reviews
Rating 8 - Good. 167 out of 998 reviews
Rating 6 - Okay. 45 out of 998 reviews
Rating 4 - Poor. 25 out of 998 reviews
Rating 2 - Terrible. 24 out of 998 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Ryan

Stayed 1 night in Apr 2025

10/10 Excellent

Marc or Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Tayeshah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2025

10/10 Excellent

usd

Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Charity

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!!
Stayed 1 night in Mar 2025

10/10 Excellent

Preston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff. easy check in . room was very clean and quiet. breakfast was delicious.
Stayed 1 night in Mar 2025

8/10 Good

Peggy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The location was great and the staff was wonderful. The overall condition of the room was average at best and could use some touch up-mis-matched paint, worn couch with stains.
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really liked the hotel and location. Breakfast was ok. The room was clean and comfortable except that the drapes wouldn’t close properly and light would leak in. Outside of that it was a good stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT STAY

STAY WAS ALL GOOD. FRIENDLY STAFF, CLEAN AND COMFORTABLE ROOM AND NICE AREA SURROUNDING THE HOTEL. HARD TO GO WRONG WITH A HAMPTON.
Stayed 1 night in Mar 2025

10/10 Excellent

Ladonna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yes, I would recommend

Quiet, comfortable and clean
Stayed 1 night in Mar 2025

8/10 Good

Derron

Stayed 4 nights in Feb 2025

8/10 Good

Julie

Stayed 5 nights in Feb 2025

8/10 Good

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant environment
Stayed 2 nights in Feb 2025

10/10 Excellent

Julie

Stayed 3 nights in Feb 2025

10/10 Excellent

Mansor

Liked: Amenities
Clean
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Solid 8/10

Solid 8/10. No hand soap when we arrived, but they brought it up right away. Only gave us 1 roll of TP, so had to ask for more. So some things to work on. Staff was polite and nice. Breakfast was okay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay. Friendly Staff. Great parking! Safe location.
Stayed 1 night in Feb 2025

2/10 Terrible

Charles I

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I have asked for a copy of my bill or invoice to put on my expense account all day today! I still don’t have it. If I don’t have by in the morning I will never stay in a Hilton owned hotel!
Stayed 1 night in Feb 2025

8/10 Good

Sharon

Stayed 1 night in Feb 2025

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Needed a safe quiet place for work downtown. This was perfect.
Stayed 2 nights in Feb 2025

6/10 Okay

john

Traveled with family
Property was very average. Would probably look for another option in the area
Stayed 3 nights in Feb 2025

10/10 Excellent

Alessio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jan 2025

10/10 Excellent

Allie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good weekend choice for a sports tourney

Beds were great, pillows were good, we were in for a volleyball tournament and were happy with the breakfast times and quietness of hotel. The walls do seem thin though, so we could hear people (maybe kids) walking down the hall while we were trying to go to sleep but nothing that woke us up with the AC fan on.
Stayed 2 nights in Jan 2025

2/10 Terrible

Dominique

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had numerous issues. First, we were given a room close to the desk on the first floor. Our window looked out onto the parking lot. I was never able to open the blinds because there were cars and people constantly moving in and out of the hotel, so our room stayed dark and unpleasant. I tried to upgrade, and was willing to pay any fee, but I was rudely told I could not change rooms since I booked through a third party. This has never prevented me from changing rooms or upgrading, ever. I then had issues with basic supplies. The coffee pot was terribly dirty and unusable. There was no shampoo, conditioner, and no body wash in the shower. I discovered this while showering - totally inconvenient. I called the front desk and was told these items were on back order. I asked why no one informed me of this when I checked in, for which the front desk had no response. I had to use hand soap for shampoo that resulted in a rash on my forehead. Lastly, the front desk person was incredibly rude to multiple people. I witnessed her speak rudely and sharply to many guests, unnecessarily, not just me. Over the years, I have stayed in Hiltons across the country and across the globe. I have never, ever experienced such poor service at any Hilton nor at any other hotel. I expect Hilton to do better. I will not return here.
Stayed 2 nights in Jan 2025