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4.1 out of 5

"The room was to small for the size of the beds and furniture. Very little space to move around especially after you got your luggage in the room. AC ... " More

By a verified traveler on Sat 21 Oct 2023

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Hotel Description

Hotel perfectly located for exploring Germantown

Heart of Germantown

You'll find Shelby Farms Park and Methodist Le Bonheur Germantown Hospital within 2 miles (3 km) of this hotel. Opera Memphis and Tennessee Shakespeare Company are also within 3 miles (5 km).

Dining, fitness center

This hotel features a restaurant, a gym, and a bar/lounge. Guests will appreciate free perks like free self parking and WiFi in public areas. A 24-hour business center, a coffee shop, and express check-in are also on offer.

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$106* Per night/room Mar 24 - Mar 25

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Courtyard by Marriott Memphis Germantown ratings based on 17 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Courtyard by Marriott Memphis Germantown

Everyone (8) Couples (1) Family (4)
5 out of 5

Posted by on Nov 6, 2023

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Comment from Hotel Management

Dec 4, 2023 by Christina S

Hello Lauren!Thank you for your review, we are so glad to hear you enjoyed your stay. We hope you come back and see us again soon!

4 out of 5
The room was to small for the size of the beds and furniture. Very little space to move around especially after you got your luggage in the room. AC had to be on or off. Thermostat didnot work properly. Refrigerator would not get cold enough and to small could not put very much in it. Mattresses were way to hard. No clocks in the room. Sofa bed had no sheets on it. Just a small blanket. The room was certainly not worth the amount charged for it. I have stayed in many Courtyard by Marriot hotels. They were always very nice. This one was terrible. Denise Larson

Posted by on Oct 21, 2023

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Comment from Hotel Management

Dec 4, 2023 by Christina S

Dear Denise,I am so sorry to hear about these issues with your room. I have shared this feedback with our housekeeping and maintenance teams as well as our General Manager to ensure that this issues will not be repeated. We hope you come back and give us the opportunity to provide you with a better experience.

5 out of 5
Great stay!

Posted by on Apr 24, 2023

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Comment from Hotel Management

Apr 24, 2023 by Ren

Thank you so much for your response! We hope to have you back soon for another wonderful stay!

1 out of 5
There was a fire in another room during our stay and we had to leave

Posted by on Feb 15, 2023

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Comment from Hotel Management

Feb 16, 2023 by Morgan- General Manager

Good morning,Thanks for leaving feedback about your stay. While our fire alarm did go off during your stay, it was a false alarm caused by steam. I apologize that you may have had to evacuate your room while we ensured all were safe, but no guests were displaced by this event. Thanks again for your time, and I am sorry for any inconvenience experienced.

5 out of 5

Posted by on Jun 12, 2022

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1 out of 5
Indoor pool closed. I had several problems with my stay. To many to mention and asked manager to speak with manger they said she was on conference call and would call me. No return call. I called back and she was gone for the day and left message for her to call me and still no return call. I checked out Monday and still waiting.

Posted by on Apr 8, 2021

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Comment from Hotel Management

Apr 18, 2021 by Morgan

Hello, thank you for taking the time to leave us your feedback. Unfortunately, since you posted anonymously, it is hard for me to contact you directly about your stay. I would be happy to chat about your experience at any time. We do hope to be able to open our pool again in upcoming weeks. Please check back regularly so that you are able to enjoy this amenity as we work towards getting back to "normal." Thank you again for your stay and your time.

5 out of 5

Posted by on Nov 9, 2019

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4 out of 5
I did not like that I had a free breakfast with my reservation and it was not in the computer. Very disappointed

Posted by on Oct 28, 2019

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5 out of 5
Everybody and everything was good. Enjoyed our stay thanks.

Posted by on Jun 15, 2019

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4 out of 5

Posted by on Nov 22, 2018

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About the Courtyard by Marriott Memphis Germantown

Location 7750 Wolf River Blvd, Germantown, TN 38138

Renovations + Closures

The property will be renovating from February 8 2024 to March 30 2024 (completion date subject to change). The following areas are affected:

  • Exterior

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A 24-hour business center and a meeting room are available. Public spaces have free WiFi. Event space at this hotel measures 625 square feet (58 square meters) and includes conference space. Courtyard by Marriott Memphis Germantown also features a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This Germantown hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 3 levels
  • 625 sq ft of conference space
  • 58 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Courtyard by Marriott Memphis Germantown offers 93 accommodations with coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Germantown hotel provides complimentary wireless Internet access.

  • Bathrooms are partially open
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Weekday newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

The Bistro - This bistro specializes in American cuisine and serves breakfast and dinner.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a deadbolt lock

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 5

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 4–20 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Germantown
  • Courtyard Marriott Germantown
  • Courtyard Marriott Hotel Germantown
  • Germantown Marriott
  • Marriott Courtyard Germantown
  • Marriott Germantown
  • Courtyard Marriott Germantown Hotel
  • Germantown Courtyard
  • Courtyard by Marriott Memphis Germantown Hotel
  • Courtyard by Marriott Memphis Germantown Germantown
  • Courtyard by Marriott Memphis Germantown Hotel Germantown

You should know

  • Up to 5 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.