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Embassy Suites by Hilton Memphis East Germantown Area

3.5 star property
Enjoy the restaurant at this 3.5-star Memphis hotel

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Memphis East Germantown Area

A multi-level hotel lobby with a central open space, seating areas, and a ceiling with string lights.
An indoor swimming pool with lounge chairs and potted plants.
A modern hotel lobby with a dining area, seating, and a staircase leading to an upper floor.
A bar area with multiple shelves of liquor bottles and glasses, wooden chairs, and tables arranged for dining.
A modern hotel entrance with a large glass door, a black metal light fixture, and a brick-paved area with potted plants.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
1022 S Shady Grove Rd, Memphis, TN, 38120
  • Place, Lichterman Nature Center
    ‪16 min walk‬
  • Place, Wolbrecht Tennis Center
    ‪19 min walk‬
  • Place, The Crystal Shrine Grotto
    ‪3 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for Conference Suite, 1 King Bed

A conference room with a wooden table, black chairs, a teal accent wall, and abstract artwork.

Conference Suite, 1 King Bed

  • 256 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, a sofa, a lamp, and a chair.

Suite, 1 King Bed, Accessible, Bathtub

8.2 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

A hotel room with a wooden desk, a black chair, a round mirror, and a framed abstract artwork on the wall.

Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Roll in Shower)

A hotel room with a bed, a sofa, a lamp, and a chair.

Suite, 1 King Bed, Accessible (Roll in Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

A modern living room with a gray sofa, a white dining table, and a floor lamp.

Suite, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(62 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

A hotel room with two single beds, a wooden desk, a chair, a lamp, and two framed pictures on the wall.

Suite, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(43 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, 2 Room)

A modern hotel room with a wooden desk, a grey sofa, a round ottoman, a TV, and a framed artwork on the wall.

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, 2 Room)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

DOUBLE KING SIZE BED

  • Sleeps 4

Family Suite-2 Bedroom/2 Bath-1 King/2 Dbls

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Room STANDARD

  • Sleeps 10

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About the neighborhood

Memphis

In shopping district.Within 6 miles (10 km) of this Memphis hotel, you'll find Memphis Botanic Garden and University of Memphis. Also within 9 miles (15 km) are TPC Southwind and Simmons Bank Liberty Stadium.

What's nearby

  • Lichterman Nature Center - 16 min walk - 0.9 miles
  • Wolbrecht Tennis Center - 19 min walk - 1.0 mile
  • The Crystal Shrine Grotto - 3 min drive - 1.8 miles
  • University of Memphis - 11 min drive - 5.3 miles
  • Memphis Zoo - 16 min drive - 12.0 miles

Getting around

  • Memphis Central Station - 20 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Red Pier - ‬9 min walk
  • ‪Panda Express - ‬8 min walk
  • ‪Seasons 52 - ‬4 min walk

About this property

Embassy Suites by Hilton Memphis East Germantown Area

Enjoy the restaurant at this 3.5-star Memphis hotel
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 4232 square feet (393 square meters) and includes conference space. A fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Memphis East Germantown Area. Parking is available for a fee.

This 3.5-star Memphis hotel is smoke free.

  • 220 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 4232 sq ft of conference space
  • 393 sq m of conference space
  • Built in 1989
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Memphis East Germantown Area offers 220 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Memphis hotel provides wired and wireless Internet access (WiFi speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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Hyatt Place Memphis/Wolfchase Galleria
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  • Pet friendly
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Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate bedroom

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Uncovered self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Gym
  • Stereo
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in shower (27 inches high)
  • Hand-held showerhead
  • Handrails in stairways (31 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LCD TV with premium digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Uncovered self parking fee: USD 10 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Memphis
Embassy Suites Memphis
Memphis Embassy Suites
Embassy Suites Memphis Hotel Memphis
Embassy Suites Memphis Hotel
Embassy Suites Memphis
Embassy Suites by Hilton Memphis East Germantown Area Hotel
Embassy Suites by Hilton Memphis East Germantown Area Memphis

Frequently asked questions

How close is Embassy Suites by Hilton Memphis East Germantown Area to the airport?

Embassy Suites by Hilton Memphis East Germantown Area is 11.7 mi (15-min drive) away from the Memphis International Airport (MEM) airport, the closest popular airport to the property.

How much does it cost to stay at Embassy Suites by Hilton Memphis East Germantown Area?

As of Aug 11, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Memphis East Germantown Area on Aug 16, 2026 start from $162, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Embassy Suites by Hilton Memphis East Germantown Area have an airport shuttle?

Airport shuttle services are not available at Embassy Suites by Hilton Memphis East Germantown Area.

Does Embassy Suites by Hilton Memphis East Germantown Area offer free breakfast?

Embassy Suites by Hilton Memphis East Germantown Area offers free cooked-to-order breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:30 AM and 10:30 AM.

Is there a casino at Embassy Suites by Hilton Memphis East Germantown Area?

No, there is no casino at this hotel.

What time is check-in at Embassy Suites by Hilton Memphis East Germantown Area?

Check-in begins at 4:00 PM.

Is there free parking at Embassy Suites by Hilton Memphis East Germantown Area?

Free parking is not available at this hotel. Self parking is available for USD 10 per day.

Does Embassy Suites by Hilton Memphis East Germantown Area have a pool?

Embassy Suites by Hilton Memphis East Germantown Area does not have a pool.

Does Embassy Suites by Hilton Memphis East Germantown Area have a restaurant?

Embassy Suites by Hilton Memphis East Germantown Area is home to Grissini's, which features Italian cuisine.

Does Embassy Suites by Hilton Memphis East Germantown Area have a spa?

There are no spa services available at this hotel.

How close is Embassy Suites by Hilton Memphis East Germantown Area to downtown Memphis?

Embassy Suites by Hilton Memphis East Germantown Area is 11.2 mi away from Memphis.

Embassy Suites by Hilton Memphis East Germantown Area Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 272 out of 437 reviews
Rating 8 - Good. 69 out of 437 reviews
Rating 6 - Okay. 52 out of 437 reviews
Rating 4 - Poor. 22 out of 437 reviews
Rating 2 - Terrible. 22 out of 437 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful and pleasant. The breakfast was great!!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Camery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was wonderful, nice hotel, the stuff was nice, & it was very convenient for our trip.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff members were very cordial. The suite was clean with nice amenities. The furnishing was well appointed. I would definitely stay at this Embassy Suites again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jimmie

Liked: Cleanliness
Parking safe , Breakfast hot and fresh
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Family friendly, comfortable stay, great location- close proximity to Downtown Memphis and Cardova.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Nakita

Liked: Cleanliness, amenities, property conditions & facilities
Quiet, clean room, friendly staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

EDWARD

Liked: Cleanliness, amenities, property conditions & facilities
Very clean great breakfast
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Devonda

Liked: Cleanliness, staff & service, property conditions & facilities
I stay here a lot due to Doctor's appointments. And everytime i come the staff goes above and beyond to make sure I'm comfortable. The dinning options are great, breakfast is really good also....
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Carmen

Liked: Cleanliness
Excellent room, staff very friendly. Breakfast left a lot to be desired.
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Izudin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and staff are great. The carpet in the room we stayed in could use some cleaning. The next morning, restrooms in the lobby (both men's and women's) were clogged and unusable. That's not something you would expect in a hotel you pay over $300 per night.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean and the staff were friendly
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Deandre

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
The staff is always friendly, the place is clean and breakfast is great!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Really good room no complaints. Great shower.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Juhelia

Liked: Cleanliness, staff & service, amenities
The room was spacious, staff friendly, and the daily breakfast was delicious with omelette station. Great for my family.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Joseph

Liked: Cleanliness
Clean rooms, and nice staff. Enjoyed free breakfast, The cook on the grill was awesome. Only bad experience was elevator availability and parking.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Yamani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Jordan

Liked: Staff & service, property conditions & facilities
Great area wonderful time great staff
Stayed 4 nights in Oct 2025
Verified review

6/10 Okay

Shari

Liked: Staff & service
Staff was excellent. I was very disappointed with my room. The bed was soft and the location was not desirable. They put me right next to the fitness center. I asked to be moved and they refused to put me in a different room. it was very busy the first night of my stay even though they have quiet hours in the lobby.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the decor in the hotel, the amenities were good as well!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Devonda

Liked: Cleanliness, staff & service, property conditions & facilities
I was there for 1 night due to a doctor's visit. I'm an avid traveler as well and this Embassy was by far one of the best one's I've stayed in. The lady at the front dest i forgot her name she had long braids she was very nice, she help me with my key she even called one of the staff to make sure I'd gotten into my room.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Janice

Liked: Cleanliness, property conditions & facilities
The suite was exceptionally clean, and the beds were very comfortable.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
I love my stay
Stayed 3 nights in Nov 2025
Verified review

4/10 Poor

Jacqueline

Liked: Cleanliness, staff & service
Disliked: Amenities
Yes
Stayed 2 nights in Mar 2026

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