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Embassy Suites by Hilton Franklin Cool Springs

3.5 star property
3.5-star hotel near CoolSprings Galleria

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Franklin Cool Springs

An indoor swimming pool with clear water, surrounded by lounge chairs and potted plants.
A bar area with multiple stools, a bar counter, and a television screen.
A spacious hotel lobby with a large carpeted area, a sofa, and a reception desk.
A modern hotel room with a wooden dining table, pink chairs, a large mirror, a flat-screen TV, and a kitchen area with a refrigerator and coffee maker.
A multi-story hotel with a prominent 'E' sign, indicating an emergency exit.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning

Explore the area

View in a map
820 Crescent Centre Dr, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪1 min drive‬
  • Place, Aspen Grove Park
    ‪1 min drive‬
  • Place, Broadway
    ‪18 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪23 min drive‬

Room options

View all photos for 2 ROOM SUITE-2 DOUBLE BEDS-NONSMOKING

A hotel room with two beds, a desk with a television, a lamp, and a chair.

2 ROOM SUITE-2 DOUBLE BEDS-NONSMOKING

  • Sleeps 4
  • 2 Double Beds

View all photos for 1 KING PREMIUM CORNER

1 bedroom, premium bedding, in-room safe, desk

1 KING PREMIUM CORNER

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Bathtub)

A hotel room with a bed, a nightstand, a TV, a wooden TV stand, and a door leading to another room.

Suite, 1 King Bed, Non Smoking (Bathtub)

9.2 out of 10
Wonderful
(32 reviews)
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite

A hotel room with a sofa, armchair, TV, lamp, and a small table.

Family Suite

  • 506 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed Corner

A hotel room with a large bed, a desk, a chair, a TV, and a mirror.

Suite, 1 King Bed Corner

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

A modern hotel room with a kitchen area, dining table, and chairs.

Presidential Suite, 1 King Bed

  • 1496 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Roll-in Shower, Non Smoking

A hotel room with a bed, a nightstand, a TV, a wooden TV stand, and a door leading to another room.

Suite, 1 King Bed, Roll-in Shower, Non Smoking

  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

A hotel room with a bed, a nightstand, a TV, a wooden TV stand, and a door leading to another room.

Suite, 1 King Bed

9.0 out of 10
Wonderful
(90 reviews)
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Hearing Accessible, Non Smoking

A hotel room with a bed, a nightstand, a TV, a wooden TV stand, and a door leading to another room.

Suite, 1 King Bed, Hearing Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Corner

A hotel room with a large bed, a TV, a desk with a chair, and a nightstand with a lamp.

Premium Suite, 1 King Bed, Non Smoking, Corner

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a door leading to a bathroom.

Suite, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Corner

A modern shower area with a handheld showerhead, a handheld shower attachment, a grab bar, a bench, and a towel rack.

Suite, 2 Queen Beds, Corner

  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Franklin

In Franklin .You'll find Aspen Grove Park and CoolSprings Galleria within 2 miles (3 km) of this hotel. Saint Thomas Medical Partners and Iasis Health Care are also within 3 miles (5 km).

What's nearby

  • CoolSprings Galleria - 1 min drive - 0.9 miles
  • Aspen Grove Park - 1 min drive - 0.9 miles
  • Broadway - 18 min drive - 20.2 miles
  • Bridgestone Arena - 18 min drive - 20.2 miles
  • Nissan Stadium - 19 min drive - 21.0 miles

Getting around

  • Nashville Riverfront Station - 18 min drive
  • Nashville International Airport (BNA) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Whataburger - ‬3 min drive
  • ‪Waffle House - ‬3 min drive

About this property

Embassy Suites by Hilton Franklin Cool Springs

3.5-star hotel near CoolSprings Galleria
Embassy Suites by Hilton Franklin Cool Springs offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and wired Internet is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 16000 square feet (1486 square meters) and includes a conference center. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Embassy Suites by Hilton Franklin Cool Springs. For a fee, parking is available. A complete renovation of Embassy Suites by Hilton Franklin Cool Springs was completed in May 2026.

  • 1 building
  • 250 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 16000 sq ft of conference space
  • 1486 sq m of conference space
  • Built in 2001
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Bar or lounge
  • Coffee shop
  • Dining venue
Embassy Suites by Hilton Franklin Cool Springs offers 250 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free wired internet

Parking and transportation

  • Electric car charging station on site
  • Secured self parking on site (USD 14 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool
  • Stereo
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Secured self parking fee: USD 14 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Nashville
Embassy Suites Nashville South/Cool Springs
Embassy Suites Nashville South/Cool Springs Franklin
Embassy Suites Nashville South/Cool Springs Hotel
Embassy Suites Nashville South/Cool Springs Hotel Franklin
South/Cool
Embassy Suites Nashville South/Cool Springs
Embassy Suites by Hilton Nashville South Cool Springs Hotel
Embassy Suites by Hilton Nashville South Cool Springs Franklin

Frequently asked questions

How close is Embassy Suites by Hilton Franklin Cool Springs to the airport?

Embassy Suites by Hilton Franklin Cool Springs is 20.5 mi (23-min drive) away from the Nashville International Airport (BNA) airport, the closest popular airport to the property.

How much does it cost to stay at Embassy Suites by Hilton Franklin Cool Springs?

As of Jul 21, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Franklin Cool Springs on Aug 9, 2026 start from $165, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Embassy Suites by Hilton Franklin Cool Springs have an airport shuttle?

Airport shuttle services are not available at Embassy Suites by Hilton Franklin Cool Springs.

Does Embassy Suites by Hilton Franklin Cool Springs offer free breakfast?

Embassy Suites by Hilton Franklin Cool Springs offers free buffet breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:30 AM.

Is there a casino at Embassy Suites by Hilton Franklin Cool Springs?

No, there is no casino at this hotel.

What time is check-in at Embassy Suites by Hilton Franklin Cool Springs?

Check-in begins at 4 PM.

Is there free parking at Embassy Suites by Hilton Franklin Cool Springs?

Free parking is not available at this hotel. Self parking is available for USD 14 per day.

Does Embassy Suites by Hilton Franklin Cool Springs have a pool?

Embassy Suites by Hilton Franklin Cool Springs features an indoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Embassy Suites by Hilton Franklin Cool Springs have a restaurant?

Yes, there is a restaurant on site.

Does Embassy Suites by Hilton Franklin Cool Springs have a spa?

There are no spa services available at this hotel.

How close is Embassy Suites by Hilton Franklin Cool Springs to downtown Franklin?

Embassy Suites by Hilton Franklin Cool Springs is 3.4 mi away from Franklin.

Embassy Suites by Hilton Franklin Cool Springs Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 539 out of 1005 reviews
Rating 8 - Good. 197 out of 1005 reviews
Rating 6 - Okay. 117 out of 1005 reviews
Rating 4 - Poor. 81 out of 1005 reviews
Rating 2 - Terrible. 71 out of 1005 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, staff check on us several times
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Suzy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, very comfortable accommodation; friendly staff (thank you Dawn);
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Azra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Staff very kind and Professional .
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What here just for a quick weekend getaway. It was excellent I will stay here again in the future. Thanks for the great service!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was there for golf event 4 days, place was under little construction in lobby area but that didn't take away from anything! staff was great all-round, place was clean, food was amazing will stat again!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Was under construction at the tome of my stay BUT the staff was super friendly
Stayed 1 night in Mar 2026
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Noisy kids running
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD ALL THE WAY AROUND!!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kenny

Liked: Staff & service
Nice staff, clean room, great breakfast.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and check in an out was easy. Breakfast as awesome.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Ginger G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, amenities, property conditions & facilities
All good, really enjoyed our stay
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Landrell

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great outside of the renovations which was just part of it! But even with renovations they provided top tier service!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities
Great hotel the room was clean the staff were super friendly and helpful love the breakfast the omelettes are fantastic
Stayed 1 night in Dec 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Nice stay minus the rennovations
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel- updated and a lot of room for my family of 4. We loved the reception and complimentary breakfast. They were doing construction and pool was closed but it did not bother us! Would definitely come back!! Even let us check out a little late!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Ronda

Disliked: Property conditions & facilities
The property is under construction so it’s very noisy and dusty right now. The staff were pretty disengaged
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

denny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bed is super comfy, room spacious and clean, gym has nice equipment. I don't like tub showers, so that is on me
Stayed 1 night in Mar 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
We did not know the hotel was undergoing rennovation, The main floor was a construction zone pushing hte managers special and breakfast eating area into a much smaller area. The staff was great.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Isaac

Liked: Cleanliness, staff & service
The air conditioning in the room
Stayed 1 night in Mar 2026
Verified

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and bed very comfortable. Staff did an excellent job providing accommodation s around construction.
Stayed 1 night in Dec 2025

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