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4.6 out of 5

"Room was great staff from the vallets to front desk were wonderful " More

By a verified traveler on Fri 07 Feb 2020

Hotel Description

4-star hotel near Nashville Broadway

Central Nashville getaway

At this Downtown Nashville hotel, you'll be well placed to visit Johnny Cash Museum and Ryman Auditorium, both steps away. Nashville Broadway and Country Music Hall of Fame and Museum are also within half a mile (1 km).

Dining options, 2 bars/lounges

This smoke-free hotel's 3 restaurants, 2 bars/lounges, and 24-hour fitness center are some of the featured amenities. Traveling on business? Take advantage of the 24-hour business center, express check-in, and valet parking. Self parking, a coffee shop, and a terrace are also offered.

Sofa beds, WiFi

Featuring conveniences like sofa beds and living rooms, the 330 guestrooms also offer WiFi and flat-screen TVs with cable channels. Refrigerators, room service, and premium bedding are also available.

Suite, 1 Bedroom, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$218* Per night/room Nov 22 - Nov 23

Suite, 1 Bedroom, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 Bedroom, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom (with Soaker Tub)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hilton Nashville Downtown ratings based on 33 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Nashville Downtown

Everyone (26) Couples (4) Family (3)
4 out of 5
Room was great staff from the vallets to front desk were wonderful

Posted by , from Michigan on Feb 7, 2020

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Comment from Hotel Management

Mar 27, 2020 by Hilton Nashville Downtown

Hello DC, Thank you for your amazing feedback! We hope to welcome you back very soon!

5 out of 5

Posted by on Jan 3, 2020

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Comment from Hotel Management

Jan 6, 2020 by Hilton Nashville Downtown

Thank you for the positive feedback! We look forward to having you again!

5 out of 5
Proximity to downtown venues is great. Nothing I didn’t like

Posted by on Dec 24, 2019

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Comment from Hotel Management

Jan 3, 2020 by Aly

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Needed a snack machine. Most hotels have those and we didnt expect this facuty not to offer that.

Posted by on Dec 15, 2019

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Comment from Hotel Management

Jan 6, 2020 by Hilton Nashville Downtown

Hi J, Thank you for your feedback. While we do not have snack machines we do have a grab n go option down stairs. Hope to welcome you back soon!

2 out of 5
The hotel itself is super clean and nice! We got to the hotel around 2:30 pm, which I knew might be an issue because hotel check in is at 4:00 pm. Well we had to get put on a waiting list for a room and waited until 4 where I asked if our room was ready and they said no not yet just because check in is at 4 doesn’t mean your room will be ready at 4. I overheard them tell the guy in front of me that it could be 5 before the rooms were ready. I reserved a King Suite with King bed and was given 2 queens beds because we couldn’t wait until 5-6pm when we had somewhere to be and we had to get ready after driving in from out of town. Not to mention there is no where to park unless you self park 3 blocks away so to park using the hotels valet (which was great) but it’s $42.00 a night and they expect a tip! The convenience of the hotel is great but they need to do something about the check in and making sure rooms are ready on time. We won’t stay here again when we go to Nashville I can tell you that much not for the price of the hotel. Oh and the beds weren’t that comfortable in my opinion but that’s just me! I would rate it a 3-star hotel at best!

Posted by on Dec 14, 2019

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Comment from Hotel Management

Jan 6, 2020 by Hilton Nashville Downtown

Hello, We are sorry that your experience was less than ideal. Being the only downtown all suite property we run very high occupancy so certain room types may have a longer wait times than others. We do our very best to have all rooms ready by 4:00pm but sometimes there are extenuating circumstances. We do offer self parking for $35 located in the underground parking garage in front of our property as well as valet parking for $42. We hope to welcome you back in the future.

4 out of 5

Posted by on Nov 23, 2019

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Comment from Hotel Management

Nov 25, 2019 by Hilton Nashville Downtown

Thank you for your amazing feedback! We hope to welcome you back very soon!

5 out of 5
Best location! Easy access to Broadway, The Predators arena, and also the Titans Stadium. All walking distance! The rooms were awesome. So spacious and extremely quiet.

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 16, 2019 by Hilton Nashville Downtown

Hello, Thank you for your valuable feedback. Glad to hear that you loved your stay with us! We hope to welcome you back very soon!

5 out of 5

Posted by on Sep 12, 2019

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Comment from Hotel Management

Oct 16, 2019 by Hilton Nashville Downtown

Hello, Thank you for your valuable feedback. We hope to welcome you back very soon!

4 out of 5
Location and hotel was very nice! Room was good. Would def stay here again

Posted by on Sep 1, 2019

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Comment from Hotel Management

Oct 16, 2019 by Hilton Nashville Downtown

Hello, Thank you for your valuable feedback. We hope to welcome you back very soon!

5 out of 5
The Hilton downtown Nashville is great best hotel in Nashville Tennessee

Posted by on Jul 23, 2019

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About the Hilton Nashville Downtown

Location 121 4th Ave S, Nashville, TN 37201

Property Features

There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a 24-hour business center and limo/town car service. Public spaces have WiFi and wired Internet for a fee. Event space at this hotel measures 17800 square feet (1654 square meters). A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Hilton Nashville Downtown. Parking is available for a fee. This 4-star Nashville hotel is smoke free.

  • 330 guestrooms or units
  • 12 levels
  • 3 dining venues
  • 2 bars or lounges
  • 17800 sq ft of conference space
  • 1654 sq m of conference space
  • Built in 2000
  • Coffee shop
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Nashville Intl. Airport (BNA) (12.9 km / 8 mi)
  • Train station: Nashville Riverfront Station (0.4 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Nashville Downtown offers 330 accommodations with laptop-compatible safes and safes. Accommodations have separate living rooms and are furnished with double sofa beds and desks. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. 46-inch flat-screen televisions come with premium cable channels. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • Living room
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 9:30 AM.

Trattoria Il Mulino - This fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

MARKETSTREET - This restaurant specializes in American cuisine and serves breakfast only. Open daily.

SYMPHONY LOUNGE - This café specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

THE PALM - This fine-dining restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 6 AM
  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Weight limit: 75 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 4
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 23.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 11.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 11.95 per night (rates may vary)
  • Self parking fee: USD 25 per night
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Nashville Downtown
  • Hilton Nashville Downtown
  • Nashville Downtown Hilton
  • Downtown Nashville Hilton
  • Hilton Nashville Downtown Hotel Nashville
  • Nashville Hilton
  • Hilton Nashville Downtown Hotel
  • Hilton Nashville Nashville
  • Hilton Nashville Downtown Hotel
  • Hilton Nashville Downtown Nashville
  • Hilton Nashville Downtown Hotel Nashville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.