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"The staff was exceptional and the room was in fairly good shape. Howevervthe toilet in 215 was not flushing. Although I was able to fix it. What was ... " More

By a verified traveler on Sun 07 Aug 2022

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Hotel Description

Nashville hotel in Donelson area

Donelson stay

Your stay at this Donelson hotel places you within 6 miles (10 km) of Opry Mills and Percy Priest Lake. Hermitage Lanes and Two Rivers Golf Course are also within 6 miles (10 km).

Renovated in 2016

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Free perks include buffet breakfast, free self parking, and an area shuttle.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$114* Per night/room Dec 6 - Dec 7

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible (Hearing Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Microwave

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Accessible (Mobility Access, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Holiday Inn Express Nashville Airport, an IHG Hotel ratings based on 34 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express Nashville Airport, an IHG Hotel

Everyone (17) Couples (6) Family (13)
4 out of 5
The staff was exceptional and the room was in fairly good shape. Howevervthe toilet in 215 was not flushing. Although I was able to fix it. What was disappointing was both in215 and 217 the window treatments were in bad repair and not working. Surely that can ve corrected by simply installing working window coverings

Posted by , from CLARKSVILLE on Aug 7, 2022

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4 out of 5
Lobby and outside grounds beautiful.

Posted by , from MIAMI on Aug 1, 2022

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5 out of 5
Very clean, close to airport, and affordable

Posted by on Jul 15, 2022

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Comment from Hotel Management

Jul 22, 2022 by Steve K

We appreciate your review and business.

2 out of 5
Hotel is very old and dated. Carpets are FILTHY (in the hallways, in the elevators, etc). Our room had no supplies when we arrived. (No kleenex, no Toilet paper, no soap, just a bottle of mouthwash in the bathroom) Our A/C unit was being held together with electrical tape. The outlet in the bathroom was literally hanging out of the wall. Definitely would not recommend staying here. Very disappointing for a Holiday Inn.

Posted by on Jul 7, 2022

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Comment from Hotel Management

Jul 13, 2022 by Steve K

Thank you for your review. The hotel has a renovation starting on August 1st. We appreciate your business.

5 out of 5

Posted by , from BATON ROUGE on Jul 1, 2022

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2 out of 5
Sheets were dirty and the bathroom sink and shower filled up due to back up in the drains. I didn’t want to sleep under the covers because the sheets were dirty and hairs were on it.

Posted by , from fpo on May 14, 2022

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Comment from Hotel Management

Jun 22, 2022 by Steve K

We apologize for your inconvenience during your stay. this is unacceptable and it will be addressed. We appreciate your continued patronage of IHG hotels.

5 out of 5
The check in attendant was outstanding, our room A C didn!t work and he went out of his way to put us in a different room. Printed out directions to the hospital we had to go to, was just what I would hope for when we spend money.

Posted by on May 11, 2022

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Comment from Hotel Management

Jun 22, 2022 by Steve K

We appreciate your review and recognition of our team. Thank you for your business.

4 out of 5
They got late check outs. That's a plus

Posted by on Apr 24, 2022

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Comment from Hotel Management

Apr 29, 2022 by Steve K

We appreciate your review and your business.

2 out of 5
Overall the hotel would have been fine except our room was missing one of the blinds. There were blinds that gave some semblance of privacy but they weren't solid let in a lot of light. The hotel knew about this but we were not informed. By the time we checked in and discovered this it was too late to go anywhere else or demand our money back. Luckily we were only staying for one night.

Posted by , from ORLANDO on Mar 21, 2022

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Comment from Hotel Management

Mar 30, 2022 by Steve K

Thank you for your review. We apologize for the inconvenience during your stay and we will address this. We appreciate your business.

4 out of 5

Posted by , from Beaverton on Mar 7, 2022

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About the Holiday Inn Express Nashville Airport, an IHG Hotel

Location 1111 Airport Center Dr, Nashville, TN 37214

Property Features

Holiday Inn Express Nashville Airport, an IHG Hotel offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. There's an onsite business center. Free breakfast is available. Event space at this hotel measures 1381 square feet (128 square meters) and includes conference space. A roundtrip airport shuttle during limited hours and an area shuttle are free. The business-friendly Holiday Inn Express Nashville Airport, an IHG Hotel also features multilingual staff, a garden, and complimentary newspapers in the lobby. Free self parking is available. A complete renovation of Holiday Inn Express Nashville Airport, an IHG Hotel was completed in April 2016. This Nashville hotel is smoke free.

  • 1 building
  • 204 guestrooms or units
  • 3 levels
  • 1381 sq ft of conference space
  • 128 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Nashville Donelson Station (3.4 km / 2.1 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Nashville Airport, an IHG Hotel offers 204 accommodations with safes and complimentary newspapers. Premium cable television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50.00 per pet, per stay, plus a one-time cleaning fee of USD 150.00
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per stay plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Nashville Airport
  • Holiday Inn Express Nashville Airport
  • Nashville Airport Holiday Inn Express
  • Holiday Inn Express Nashville Airport Hotel Nashville
  • Holiday Inn Nashville
  • Holiday Inn Express Nashville Airport Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.