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Gaylord Opryland Resort & Convention Center

4-star property
2800 Opryland Drive, Nashville, TN 1-855-201-7819

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4.3 out of 5
Excellent!
See all 76 Travelocity Reviews

"parking later in the evening was limited " More

By a verified traveler on Mon 14 Jun 2021

Points Of Interest

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Hotel Description

4-star golf resort near Grand Ole Opry

In entertainment district

Within a 15-minute walk of this Donelson resort, you'll find Grand Ole Opry and Cooter's Place. Also, Grand Ole Opry Museum is within half a mile (1 km) and Opry Mills is within 2 miles (3 km).

Full-service spa, indoor pool

This smoke-free resort features a full-service spa, a water park, and 18 restaurants. Traveling on business? Take advantage of the business center, express check-out, and airport shuttle. Enjoy a meal in one of the 2 coffee shops/cafés and perks like a free area shuttle.

WiFi, refrigerators

The 2888 guestrooms feature comforts like premium bedding and down comforters, while refrigerators and coffee/tea makers offer the conveniences of home. Smart TVs come with satellite channels, and other amenities include WiFi and room service.

Room, 1 King Bed, Non Smoking, View (Exterior View)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$231* Per night/room Jun 23 - Jun 24

Room, 1 Queen Bed, Non Smoking, View (Parlor)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking, View (Atrium View)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking, View (Exterior View)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking, View (Atrium View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Gaylord Opryland Resort & Convention Center ratings based on 76 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Gaylord Opryland Resort & Convention Center

Everyone (30) Couples (20) Family (28)
5 out of 5
parking later in the evening was limited

Posted by on Jun 14, 2021

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5 out of 5
The hotel gave us the wrong room but promptly made it right! Beautiful place!

Posted by on Jun 9, 2021

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5 out of 5

Posted by on Jun 5, 2021

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5 out of 5

Posted by on May 22, 2021

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5 out of 5
Thd property was beautiful outside but on the inside it was a tropical paradise

Posted by on May 21, 2021

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5 out of 5
Love the property!

Posted by on May 17, 2021

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4 out of 5
Overall had a great time. CHeck in was awful. WE must have arrived at peak checkin time. Confusion, poor signage. Went to temporary check in lot to park and park card wouldn't let us out. Valet attendants seemed overwhelmed. Check in line at desk was long. Many attendants standing around and line not moving. Stood in line for 20 minutes. After that, everyghing worked great and we ultimately had a good time. But check in was dreadful.

Posted by on Apr 15, 2021

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2 out of 5
The whole place was amazing and beautiul. However when we checked in they charged my bank card another $432 after we had already paid for our room through travelocity. When I contacted the front desk they informed me that since it was booked through a third party then there was a mix up and told me they would refund me my money but it would take 3 to 5 days. When checking out we notices some additiona l resort fees on recipt. They charged us for 4 days and not 2. We only stayed two nights. I spoke with the manager and he did refund me the resort fees and the parking fees. This whole issue cost us from enjoying some of the experiences offered at the resort due to them taking extra money from us. Although the money has been refunded I am still upset that these issues happened. Not only was it our first time staying at this resort it was also Easter Weekend. Highly disappointed

Posted by on Apr 12, 2021

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5 out of 5
The whole property was beautiful and peaceful inside.

Posted by on Apr 11, 2021

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5 out of 5
Loved the landscaping and the clean feeling of the property. We had to walk a long distance to our room.

Posted by on Apr 10, 2021

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About the Gaylord Opryland Resort & Convention Center

Location 2800 Opryland Drive, Nashville, TN 37214

Property Features

As a guest of Gaylord Opryland Resort & Convention Center, you'll find a full-service spa, a water park (surcharge), and 2 outdoor swimming pools. There are 18 restaurants and 2 coffee shops/cafés on site. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a bar/lounge. Business amenities include a business center and limo/town car service. Event space at this resort measures 758911 square feet (70505 square meters) and includes a conference center. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the business-friendly Gaylord Opryland Resort & Convention Center. An airport shuttle during limited hours is available for a fee. For a fee, parking is available. This 4-star Nashville resort is smoke free.

  • 1 building
  • 2888 guestrooms or units
  • 6 levels
  • 18 dining venues
  • 5 bars or lounges
  • 2 coffee shops
  • 758911 sq ft of conference space
  • 70505 sq m of conference space
  • Built in 1977
  • Bar or lounge
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Indoor pool
  • Children's pool
  • Free area shuttle
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Nashville International Airport (BNA) (13.9 km / 8.7 mi)
  • Train station: Nashville Donelson Station (8.7 km / 5.4 mi)
  • Property shuttles: Free area shuttle and shopping center shuttle; airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Gaylord Opryland Resort & Convention Center offers 2888 accommodations with safes and complimentary newspapers. Beds feature down comforters and premium bedding. 32-inch Smart televisions come with satellite channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Smart television
  • Satellite channels
  • Netflix
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Gaylord Opryland Resort & Convention Center has 18 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a water park (surcharge), a spa tub, a fitness center, and a children's pool.

  • Golfing nearby

Spa Services

Relâche Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in hallways
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 20.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Health club access
  • Fitness center access
  • Internet access
  • Newspaper
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.99 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.99 per day (rates may vary)
  • Airport shuttle fee: USD 35 per person (roundtrip)
  • Airport shuttle fee per child: USD 35 (roundtrip), (up to 18 years old)
  • Self parking fee: USD 32.00 per night
  • Valet parking fee: USD 40.00 per day
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gaylord Opryland Resort Nashville
  • Gaylord Opryland
  • Gaylord Opryland Resort
  • Gaylord Resort
  • Gaylord Resort Opryland
  • Opryland Gaylord
  • Opryland Gaylord Resort
  • Opryland Resort
  • Gaylord Opryland Hotel Nashville
  • Gaylord Opryland Hotel Packages
  • Nashville Gaylord Hotel
  • The Opryland Hotel
  • Gaylord Opryland Nashville
  • Gaylord Opryland Resort Convention Center
  • The Opryland Hotel
  • Gaylord Opryland Hotel Packages
  • Nashville Gaylord Hotel
  • Gaylord Opryland Resort & Convention Center Resort
  • Gaylord Opryland Resort & Convention Center Nashville
  • Gaylord Opryland Resort & Convention Center Resort Nashville

You should know

  • Gaylord Opryland Resort & Convention Center offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.