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4.4 out of 5

"There is limited parking in the area, but for a smaller hotel, it would be better to offer free parking for hotel guests and maybe offer paid parking ... " More

By a verified traveler on Sun 11 Sep 2022

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Hotel Description

3.5-star hotel near Vanderbilt University

West End stay

With a stay at this West End hotel, you'll be within half a mile (1 km) of Vanderbilt University and 2 miles (3 km) of Bridgestone Arena. Belmont University and Ryman Auditorium are also within 2 miles (3 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free continental breakfast and free WiFi. Traveling on business? Take advantage of the 24-hour business center, laundry service, and valet parking. A 24-hour gym and luggage storage are also provided.

Single Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$117* Per night/room Feb 1 - Feb 2

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Double Room, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Single Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Hayes Street Hotel Nashville ratings based on 21 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Hayes Street Hotel Nashville

Everyone (10) Couples (6) Family (2)
5 out of 5
There is limited parking in the area, but for a smaller hotel, it would be better to offer free parking for hotel guests and maybe offer paid parking for anyone that didn't want to stay in the lot. Generally, I heard there is free parking on the street, but due to construction, many days there were no parking signs.

Posted by on Sep 11, 2022

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Comment from Hotel Management

Sep 11, 2022 by General Manager

Dear Jack,Thank you for sharing about your stay at Hayes Street Hotel. Thank you for mentioning how much you enjoyed your overall stay. However, we regret not meeting your expectations with our parking fees. Like many downtown hotels in a major city, parking comes at a premium, and we feel the best way to serve guests is through our competitively priced parking. We are grateful for your feedback and hope to have another opportunity to host you again soon.Warm regards,Keily Brown,General Manager

5 out of 5
The room was comfortabole and quiet...end of story. NO PARKING

Posted by on Jul 12, 2022

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Comment from Hotel Management

Jul 17, 2022 by General Manager

Dennis, thank you for the great rating. We are delighted you enjoyed your stay and loved our comfortable rooms. However, we are sorry for not meeting your expectations regarding the parking and have taken note of it. It was our pleasure serving you at Hayes Street Hotel, and we hope to see you again soon. Warm regards, Keily Brown General Manager

3 out of 5

Posted by , from Catharpin on May 6, 2022

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Comment from Hotel Management

May 7, 2022 by General Manager

Susan, thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit. Warm regards, Keily Brown General Manager

5 out of 5

Posted by on May 3, 2022

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Comment from Hotel Management

Dec 12, 2022 by General Manager

Dear Latakia,We enjoyed seeing your perfect rating and cannot thank you enough for it. On behalf of everyone here at Hayes Street Hotel, I invite you to come back and stay with us again whenever you are in the area!Warm regards,Michael CallahanGeneral Manager

5 out of 5
The property was clean and the staff made sure we were comfortable.

Posted by on May 1, 2022

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Comment from Hotel Management

May 2, 2022 by General Manager

Lori, thank you for the fantastic review. It was plesaure to read you loved our well-maintained property and the dedication to exceptional hospitality. We are delighted the service we provided far exceeded your expectations, and we appreciate you sharing this experience with other travelers. We hope to welcome you back soon for another outstanding stay at Hayes Street Hotel. Warm regards, Keily Brown General Manager

4 out of 5

Posted by on Jan 11, 2022

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4 out of 5

Posted by on Jan 3, 2022

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5 out of 5

Posted by on Dec 31, 2021

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5 out of 5
Really nice for the price

Posted by on Dec 22, 2021

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Comment from Hotel Management

Dec 23, 2021 by General Manager

Bradley, thank you for choosing the Hayes Street Hotel for your recent stay. We work hard to make sure our guests have a comfortable and memorable visit with us. We are so pleased that we exceeded all of your expectations and that you found us to be of great value. We would be delighted to accommodate you again in the future. Warm regards, Keily Brown, General Manager

5 out of 5
Rooms are nice size i have stayed here twice now and would definitely recommend this place. Good location although too far for my girlfriend to walk downtown. This hotel is eco do you have to request everything you might need

Posted by on Nov 14, 2021

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Comment from Hotel Management

Nov 14, 2021 by General Manager

Ronald, much gratitude for taking the time to review your stay at Hayes Street Hotel and for recommending us. We are glad you loved the spacious room and convenient location. We hope to see you and your girlfriend soon. Warm regards, Keily Brown General Manager

About the The Hayes Street Hotel Nashville

Location 1909 Hayes Street, Nashville, TN 37203

Property Features

WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. The business-friendly The Hayes Street Hotel Nashville also features a 24-hour fitness center, dry cleaning/laundry services, and a front desk safe. For a fee, parking is available. This 3.5-star Nashville hotel is smoke free.

  • 105 guestrooms or units
  • Continental breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Nashville Riverfront Station (5 km / 3.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Hayes Street Hotel Nashville offers 105 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 40 per pet, per stay
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 16
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.0 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 40 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hayes Street Hotel Nashville
  • Hayes Street Hotel
  • Hayes Street Nashville
  • Hayes Street
  • The Hayes Nashville Nashville
  • The Hayes Street Hotel Nashville Hotel
  • The Hayes Street Hotel Nashville Nashville
  • The Hayes Street Hotel Nashville Hotel Nashville

You should know

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.