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4.1 out of 5

"I found the Hayes Street Hotel listed on Travelocity and I’m so glad I did! The price was better than other hotels in the area and from what I could t ... " More

By a verified traveler on Tue 27 Feb 2018

Hotel Description

3.5-star hotel near Vanderbilt University

In Nashville

Your stay at this West End hotel places you within 2 miles (3 km) of Vanderbilt University and Centennial Park. Bridgestone Arena and Ryman Auditorium are also within 2 miles (3 km).

Free breakfast

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the free continental breakfast each morning.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 105 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Safes, ironing boards, and desks are also available.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$153* Per night/room Nov 3 - Nov 4

Standard Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Single Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Double Room, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Single Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Hayes Street Hotel Nashville ratings based on 23 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Hayes Street Hotel Nashville

Everyone (15) Couples (2) Family (4)
4 out of 5
The room was very clean and staff was very friendly. If you do not want to use the $32.00 a night valet parking, there isn't anywhere else to park. The room did not have enough lighting; all the lights were dim and the lamp and the outlet on the desk did not work. It was a great location for where we needed to be.

Posted by on Jul 31, 2019

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Comment from Hotel Management

Aug 1, 2019 by General Manager

Thank you for being our guest at Hayes Street Hotel. It is delightful to know you appreciated our convenient location and clean accommodations, as well as our friendly staff. However, we regret not meeting all of your expectations. We hope to be your hotel of choice if another visit to our area is in your plans. Warm regards, Keily Brown, General Manager

5 out of 5
Its a gorgeous hotel and the staff is awesome! Everyone is so friendly and helpful! The valet staff is on top of their game. Sparrow one of the front girls was out favorite!

Posted by on Jul 20, 2019

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Comment from Hotel Management

Jul 21, 2019 by General Manager

Thank you for choosing the Hayes Street Hotel for your visit to Nashville. We work hard to ensure each guest has a great experience, and we appreciate you mentioning our outstanding service. It is always nice to be recognized for a job well done, and your kind compliments will surely be shared with our entire team, especially Sparrow. We look forward to welcoming you back soon. Warm regards, Keily Brown, General Manager

5 out of 5
It was in a nice quiet location . Some short walks to some good eats. Approx . 1.5 miles from downtown. The staff was friendly and accommodating.

Posted by on Jun 3, 2019

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Comment from Hotel Management

Jun 4, 2019 by General Manager

Thank you for your terrific review of the Hayes Street Hotel. We are delighted to know how happy you were with our friendly service and excellent location. It was a pleasure to have you, and we hope our hotel will be your preferred choice the next time you visit our area. Warm regards, Keily Brown, General Manager

5 out of 5
The staff was very pleasant. there was some confusion about the parking.

Posted by on May 29, 2019

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Comment from Hotel Management

May 31, 2019 by General Manager

Thank you for reviewing the Hayes Street Hotel. We are happy to know overall you had a pleasant stay and that you were impressed with our courteous associates. However, we regret if you had any inconvenience. We value your business and hope to welcome you back soon. Warm regards, Keily Brown, General Manager

5 out of 5
Nice atmosphere, very friendly staff, clean hotel, doable distance from where the hot spots are on Broadway.

Posted by on May 28, 2019

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Comment from Hotel Management

May 29, 2019 by General Manager

We greatly appreciate your review of the Hayes Street Hotel. It is a pleasure to know how much you enjoyed our friendly service, excellent surroundings, as well as well-kept accommodations and convenient location. Thank you for your feedback, and we hope you are already planning another visit our way. Warm regards, Keily Brown, General Manager

5 out of 5
Close to Vanderbilt and very nice free breakfast Would stay here again

Posted by on May 19, 2019

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Comment from Hotel Management

May 20, 2019 by General Manager

We are delighted to read how much you enjoyed your time at the Hayes Street Hotel. It is a pleasure to know we were able to impress you with our delicious complimentary breakfast and excellent location. Thank you for your kind feedback, and we look forward to welcoming you again soon. Warm regards, Keily Brown, General Manager

4 out of 5
We had a room that had a handicapped shower and water got on the floor with each shower. A better design of where the shower heads are placed.

Posted by on Apr 30, 2019

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Comment from Hotel Management

May 5, 2019 by General Manager

Thank you for being our guest at the Hayes Street Hotel. We are glad you loved most aspects of our hotel and overall you had a pleasant stay. Having said that, we regret your disappointment with the shower and are sorry for the inconvenience it caused. We would have loved to accommodate you in another room had we known of the problem. We hope this isolated incident will not deter you from choosing us again on your future visit to our area. Warm regards, Keily Brown, General Manager

5 out of 5
Unique boutique hotel, good location ($7 from Broadway in Uber), friendly staff, very clean, nice continental breakfast, relaxed atmosphere.

Posted by on Apr 29, 2019

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Comment from Hotel Management

May 1, 2019 by General Manager

Thank you for the fantastic review of the Hayes Street Hotel. We are thrilled to learn you had an amazing stay and that we were able to meet all your expectations. Your comments made our day. Thank you again and we look forward to welcoming you back. Warm regards, Keily Brown, General Manager

4 out of 5

Posted by on Apr 1, 2019

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Comment from Hotel Management

Apr 2, 2019 by General Manager

We are glad you enjoyed your time at Hayes Street Hotel. Thank you for your wonderful rating, and we look forward to your next visit. Warm regards, Keily Brown, General Manager

3 out of 5

Posted by on Mar 31, 2019

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Comment from Hotel Management

Apr 2, 2019 by General Manager

We are happy you were pleased with most of our services, but we apologize that your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Warm regards, Keily Brown, General Manager

About the The Hayes Street Hotel Nashville

Location 1909 Hayes Street, Nashville, TN 37203

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. You'll find a 24-hour business center on site. The business-friendly The Hayes Street Hotel Nashville also features a 24-hour fitness center, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a fee, parking is available. This 3.5-star Nashville hotel is smoke free.

  • 105 guestrooms or units
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Nashville Riverfront Station (2.6 km / 1.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Hayes Street Hotel Nashville offers 105 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11 AM.

Onsite venue - This bar serves light fare only.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Pets allowed (no fees)
  • Debit cards
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.0 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 32.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hayes Street Hotel Nashville
  • Hayes Street Hotel
  • Hayes Street Nashville
  • Hayes Street
  • The Hayes Nashville Nashville
  • The Hayes Street Hotel Nashville Hotel
  • The Hayes Street Hotel Nashville Nashville
  • The Hayes Street Hotel Nashville Hotel Nashville

You should know

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
url importing https://www.travelocity.com/Nashville-Hotels-The-Hayes-Street-Hotel-Nashville.h17414305-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.