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Best Western Plus Nashville Airport Hotel

2.5-star property
911 Airport Center Drive, Nashville, TN 1-855-201-7819

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4.2 out of 5
Very good!
See all 31 Travelocity Reviews

"This Hotel was clean and nice and smelled great too. Great room and housekeeping did a good job. Breakfast was hot and replenished. My stay at this B ... " More

By a verified traveler on Tue 02 Jan 2018

Points Of Interest

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Hotel Description

Nashville hotel in Donelson area

In suburbs

Your stay at this Donelson hotel places you within 6 miles (10 km) of Two Rivers Golf Course and Lane Motor Museum. Wave Country and Tennessee Central Railway Museum are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Guests will appreciate freebies like full breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 90 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include coffee/tea makers, hair dryers, and ironing boards.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$108* Per night/room Jan 29 - Jan 30

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Plus Nashville Airport Hotel ratings based on 31 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Nashville Airport Hotel

Everyone (15) Couples (2) Family (5)
4 out of 5
I always like to stay at Best Western Plus because of the breakfast bar. It was superb as usual. I was unhappy however that our toilet overflowed. It was quite embarrassing to have to call someone to clean all of the excess water.

Posted by on Jan 20, 2020

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Comment from Hotel Management

Jan 20, 2020 by Aedan

Thank you for writing about your stay with us. We hate that you had an issue with your toilet but we are happy to report that we have brand-new toilets being ordered to replace all rooms by the first half of 2020! We look forward to welcoming you back to Nashville soon (and with new and improved bathroom seating).

4 out of 5
Hotel was clean and inviting. Staff was welcoming and helpful. The gal that hostessed breakfast was so friendly and made sure we all had what we needed and checked on us a time or two. Front desk staff extremely helpful when I accidentally booked the wrong date online. Oops! The room was clean and comfortable. We really liked the shuttle that took us downtown for only $10/person round trip. Great perk!! We would definitely stay here again.

Posted by on Nov 28, 2019

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Comment from Hotel Management

Dec 2, 2019 by Angela Khan-Norton

We appreciate your review Valued Guest and we are pleased to know that you enjoyed your visit with us. Our team works very hard to ensure our guests are comfortable so thanks for mentioning our Breakfast Attendant. We look forward to providing you with a 5-Star Guest Experience on your next visit.

5 out of 5
Pleasant stay! Clean and courteous staff made our quick stay enjoyable

Posted by on Nov 27, 2019

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Comment from Hotel Management

Dec 2, 2019 by Angela Khan-Norton

Yay!! Thanks for the 5-Star Guest rating Valued Guest! It is always nice to receive our guests' feedback. We look forward to seeing you again and thank you for being our guest.

4 out of 5
Quiet and clean and close to the airport. Staff was friendly and helpful.

Posted by on Nov 11, 2019

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Comment from Hotel Management

Nov 11, 2019 by Aedan

Thank you for rating your stay with us! We cannot wait for another opportunity to host you for a stay when your travels bring you back to the area.

5 out of 5
Everything was great! Will visit again! We loved the friendly breakfast staff.

Posted by on Jul 13, 2019

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Comment from Hotel Management

Jul 16, 2019 by Angela Khan-Norton

Thank you Valued Guest! One of the highest compliments we can get is hearing that our guests will return to stay with us. We do appreciate you choosing to stay with us and look forward to seeing you again.

5 out of 5
Convenient, clean, & friendly. I would definitely stay here again.

Posted by on May 21, 2019

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Comment from Hotel Management

May 21, 2019 by Akhila

That is so wonderful to hear! Thank you so much for taking the time to write us a lovely review. You gesture makes all of our hard work worth it. We look forward to your return visit!

5 out of 5
It was very clean. Staff was awesome. Indoor pool was under construction but we used another hotels pool. Breakfast was fantastic!!

Posted by on Apr 7, 2019

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Comment from Hotel Management

Apr 8, 2019 by Akhila

Thank you so much for the amazing review! We understand having a renovation going during your stay is not ideal. However, we sincerely appreciate you understanding and using a different hotel's pool. We hope you will be back to enjoy our newly remodeled pool!

1 out of 5
The gentleman at check in was rude and not helpful in the least. He was more concerned with being on his cell phone than helping. I arrived early along with other folks and was the only one not checked in or helped. Four others were placed in their rooms and mine was “not ready” upon the fourth being checked in, he made a call to housekeeping and magically the room was ready. He was rude upon being confronted on why I was not accommodated like the rest. Apparently my $200 a night for a king executive room doesn’t spend the same. Absolute worst service ever and will not stay here again as I travel often for work.

Posted by on Mar 29, 2019

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Comment from Hotel Management

Apr 30, 2019 by Angela Khan-Norton

Dear Valued Guest. We are very disappointed to know that your experience was far from the level of service our guests should be provided. We would like to speak with you further regarding this so if possible, at your convenience, can you please contact us? Please accept our apologies for this and thank you for letting us know so we can address this.

5 out of 5
Very nice clean hotel close to the airport. I always stay here when traveling to Nashville.

Posted by on Dec 23, 2018

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Comment from Hotel Management

Dec 30, 2018 by Akhila S

So glad to hear this is your home away from home! If there is anything we can do to make your stay extra special, do not hesitate to ask!

4 out of 5
I spent a weekend in Nashville with my spouse. The Best Western is a good hotel chain. Our room was clean and well stocked. The room was a little small for two people but overall it was fine. The breakfast was marginal. We didn't eat it the second day and chose an outside breakfast place. The staff was very friendly. Would I stay there again? Maybe. I might choose a different hotel with larger rooms and a better breakfast though.

Posted by , from Huntsville, AL on Oct 9, 2018

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Comment from Hotel Management

Oct 9, 2018 by Akhila S

Thank you for taking the time to write us a review. Could you please elaborate on what you are looking for breakfast wise? We try to accommodate many diets at our facility. We hope you consider staying with us again during your next visit to Nashville.

About the Best Western Plus Nashville Airport Hotel

Location 911 Airport Center Drive, Nashville, TN 37214

Property Features

Best Western Plus Nashville Airport Hotel offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi and wired Internet. There's an onsite business center. Free breakfast is served. A roundtrip airport shuttle is free (available on request). Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Plus Nashville Airport Hotel. Free self parking is available. This Nashville hotel is smoke free.

  • 90 guestrooms or units
  • 4 levels
  • Full breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Nashville, TN (BNA-Nashville Intl.) (2.1 km / 1.3 mi)
  • Train station: Nashville Donelson Station (3.2 km / 2 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Best Western Plus Nashville Airport Hotel offers 90 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Nashville hotel provides complimentary wireless Internet access. Cable television is provided. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Airport shuttle service is available on request from 4 AM to 11 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport shuttle service is offered on request from 4 AM to 11 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards
  • Number of children who can stay free - 10

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 10.00 per day
  • Early check-in fee: USD 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Best Western Plus Nashville Airport Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.