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Best Western Plus Nashville Airport Hotel

2.5-star property
911 Airport Center Drive, Nashville, TN 1-855-201-7819
4.2 out of 5
Very good!
See all 31 travelocity Reviews

"The staff was very accommodating. " More

By a verified traveler on Mon 04 Dec 2023

Points Of Interest

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Hotel Description

Hotel perfectly located for exploring Donelson

Donelson stay

Your stay at this Donelson hotel places you within 6 miles (10 km) of Opry Mills and Percy Priest Lake. Two Rivers Mansion and Lane Motor Museum are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and an indoor pool. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the gym and free perks like full breakfast and free self parking.

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$109* Per night/room Apr 21 - Apr 22

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Nashville Airport Hotel ratings based on 31 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Nashville Airport Hotel

Everyone (9) Couples (4) Family (15)
5 out of 5
The staff was very accommodating.

Posted by , from PISGAH on Dec 4, 2023

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Comment from Hotel Management

Dec 5, 2023 by kush

Thank you for completing the survey regarding your recent stay at our property.We are happy you had a pleasant experience with our staff.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey

4 out of 5
Too many items not working

Posted by on Nov 27, 2023

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Comment from Hotel Management

Dec 1, 2023 by Kush

I apologize for the inconvenience.But do let us know about the items which are not working so that we can fix it.Also hope you stay with us again and given us an opportunity to provide you with better service all around.

5 out of 5
beds were super comfy, close to airport but quiet. Good breakfast, shuttle service to/from airport

Posted by , from HAGUE NY on Nov 18, 2023

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Comment from Hotel Management

Dec 15, 2023 by GM

Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey.

5 out of 5

Posted by on Aug 13, 2023

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Comment from Hotel Management

Sep 4, 2023 by Amy Reynolds

I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

3 out of 5
The breakfast wasnt that great the staff wasnt very friendly the ice maker was broken

Posted by on Jul 31, 2023

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Comment from Hotel Management

Jul 31, 2023 by Amy Reynolds

I am so sorry your stay wasn't what you expected. I will be looking into the ice machine and having it fixed asap.

3 out of 5

Posted by on Jul 30, 2023

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Comment from Hotel Management

Aug 20, 2023 by Amy Reynolds

Thank you very much for making time to give us feedback. We're really sorry for the inconvenience you had.

4 out of 5
Not enough parking, very cramped lot

Posted by on Feb 19, 2023

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Comment from Hotel Management

Mar 6, 2023 by Laura Sullivan

Thank you for your review and feedback regarding our parking lot.

2 out of 5
I was very disappointed to check in and find out the pool was out of service. When I book a hotel that has an indoor pool I expect for the indoor pool to be usable, otherwise guests who book should be notified BEFORE checking in that the pool is out of order or compensated for the lack of advertised amenities.

Posted by on Feb 12, 2023

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Comment from Hotel Management

Feb 13, 2023 by Laura Sullivan

Please accept our apologize for our pool being out of order, we hope to have it open again soon.

2 out of 5
The property was good and staff were good. The breakfast lady was most pleasant. The problem was that the shuttle does not run 24 hours and a late flight caused a $30 cab ride from the airport. That was most disappointing.

Posted by on Jan 1, 2023

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Comment from Hotel Management

Jan 17, 2023 by Laura Sullivan

We are glad you enjoyed our property's breakfast and our hospitable staff! We regret we failed to meet your expectations with the shuttle service.

2 out of 5

Posted by on Dec 30, 2022

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About the Best Western Plus Nashville Airport Hotel

Location 911 Airport Center Drive, Nashville, TN 37214

Property Features

Best Western Plus Nashville Airport Hotel offers its guests an indoor pool, an outdoor pool, and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Multilingual staff, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Best Western Plus Nashville Airport Hotel. A roundtrip airport shuttle is free (available on request). Free self parking is available. This Nashville hotel is smoke free.

  • 90 guestrooms or units
  • 4 levels
  • Full breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Train station: Nashville Donelson Station (3.2 km / 2 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Best Western Plus Nashville Airport Hotel offers 90 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Best Western Plus Nashville Airport Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 1
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Number of children who can stay free - 10
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 10.00 per day
  • Early check-in fee: USD 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Nashville Airport Hotel
  • Best Western Plus Nashville Airport
  • Best Western Plus Nashville Airport
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  • Nashville Best Western Plus Nashville Airport Hotel Hotel
  • Hotel Best Western Plus Nashville Airport Hotel
  • Best Western Plus Nashville Airport Hotel Nashville
  • Fairfield Inn Suites by Marriott Nashville Airport
  • BNA Hotel Nashville
  • Best Western Plus Hotel
  • Best Western Plus
  • Best Plus Nashville Airport
  • Plus Nashville Hotel Nashville
  • Best Western Plus Nashville Airport Hotel Hotel
  • Best Western Plus Nashville Airport Hotel Nashville
  • Best Western Plus Nashville Airport Hotel Hotel Nashville

You should know

  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.