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The Westin Nashville

4-star property
807 Clark Place, Nashville, TN 1-855-201-7819
4.0 out of 5
Very good!
See all 26 travelocity Reviews

"The hotel was clean, nice and convenient (we were attending an event at Nissan stadium). Lobby was well done and rooms were what you’d expect from a W ... " More

By a verified traveler on Sun 07 May 2023

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Hotel Description

4-star spa hotel near Broadway

Downtown Nashville stay

Within a 10-minute walk of this Downtown Nashville hotel, you'll find Music City Center and Bridgestone Arena. Broadway and Fifth + Broadway are also within half a mile (1 km).

Full-service spa, fitness center

A full-service spa, 2 restaurants, and an indoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Make the most of the gym and seasonal outdoor pool, and relax with drinks at one of the 2 bars/lounges.

Traditional Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing w/ Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$289* Per night/room May 30 - May 31

Traditional Room, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing w/ Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing w/ Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin Nashville ratings based on 26 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Nashville

Everyone (7) Couples (12) Family (7)
3 out of 5
The hotel was clean, nice and convenient (we were attending an event at Nissan stadium). Lobby was well done and rooms were what you’d expect from a Westin. Even on the 15th floor, we heard street noise all night. The front desk screwed up and charged my credit card repeatedly, resulting in almost double being charged to my credit card for the room than should have been (we were already paying almost $1600 for the 2 nights). When I asked at the front desk, they not only didn’t fix it, they charged MORE. I’m sure it’ll come out in the wash, but I’m glad that I hadn’t used my debit card nor planned to use that credit card for anything else because they maxed out my limit, to the point that my cc declined the last charge they tried to put on it! They offered nothing to compensate me for the error nor the time I spent at the front desk trying to correct their error. They did promptly refund the internet fee I should not have been charged since I am a Bonvoy member.

Posted by on May 7, 2023

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Comment from Hotel Management

May 12, 2023 by Westin Nashville

Thank you for staying with us. Please accept our sincere apologizes for our mistake here. If we can offer any assistance, please do not hesitate to reach out. We hope to have an opportunity to host you again in the future.

5 out of 5
Very nice

Posted by on Mar 5, 2023

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Comment from Hotel Management

Mar 6, 2023 by Zachary

Thank you so much for choosing to stay with us here at The Westin Nashville! We’re so happy to hear that you enjoyed your visit! We appreciate you for sharing your experience with us and we’d love to invite you back for another great stay anytime!

1 out of 5

Posted by , from Cliffwood on Dec 31, 2022

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5 out of 5
We loved the rooftop and restaurant. The room was spacious and very clean. The lobby was beautiful and staff accommodating.

Posted by on Jun 14, 2022

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Comment from Hotel Management

Jun 30, 2022 by Zachary

Hi Erin! Thank you so much for staying with us and taking time to leave a review! We would love to have you back any time!

4 out of 5
$50 to park each night I thought was a bit much but I guess you’d expect that in a popular hotel. Wi-Fi didn’t work but still got charged. They say they will refund it to me

Posted by , from Virginia Beach on May 30, 2022

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Comment from Hotel Management

Jun 13, 2022 by Westin Nashville

Thank you for staying with us. We appreciate your feedback.

3 out of 5
We chose to Uber and not rent a car chiefly due to valet costs. We didn’t perceive Nashville to be like NYC from what we had heard. This was our first Westin stay ever and it was beautiful to the eye. The hardest part about coming out of a pandemic is expectations and service needs. You don’t want to make people go out of their way because it seems selfish and it’s hard to find good staffing. That being said, the hotel cost seemed high for everything to look nice and be in a good location. There’s a saying that goes something like “in a product, you can get quality, service and good pricing but feel lucky if you get 2/3.” We assumed by paying high price, the quality and service would be better….it didn’t feel that way. Nothing went wrong, it just felt like we paid too much and may not return to a Westin in the future. There are other brands that may attract our loyalty. Thanks!!!

Posted by on Apr 3, 2022

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Comment from Hotel Management

Apr 4, 2022 by Westin Nashville

Thank you for staying with us. We appreciate your feedback.

5 out of 5
Staff was superb!! Truly made our stay an experience to remember.

Posted by on Mar 19, 2022

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Comment from Hotel Management

Mar 21, 2022 by Westin Nashville

Thank you for staying with us! Cheers!

5 out of 5

Posted by on Mar 1, 2022

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5 out of 5
Wish they had a store to buy chips and soda in the hotel

Posted by on Jan 24, 2022

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Comment from Hotel Management

Jan 24, 2022 by Westin Nashville

Thank you for staying with us and for leaving your feedback.

5 out of 5
The whole experience was great.

Posted by on Nov 28, 2021

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Comment from Hotel Management

Dec 20, 2021 by Bobby and Crew

Thanks so much for staying! We hope to welcome you back soon. Cheers

About the The Westin Nashville

Location 807 Clark Place, Nashville, TN 37203

Property Features

The Westin Nashville offers its guests a full-service spa, an indoor pool, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. A seasonal outdoor pool, spa services, and a terrace are also featured at the business-friendly The Westin Nashville. For a fee, parking is available. This 4-star Nashville hotel is smoke free.

  • 1 building
  • 456 guestrooms or units
  • 28 levels
  • 2 dining venues
  • 2 bars or lounges
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 2016
  • Cabanas by the pool (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Nashville Riverfront Station (1.5 km / 0.9 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Westin Nashville offers 456 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. A pillow menu is available. Televisions come with premium cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Nashville hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Decker & Dyer - This family restaurant specializes in American cuisine and serves breakfast only. Guests can enjoy drinks at the bar.

L27 Rooftop Lounge - Overlooking the pool, this restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Rhapsody Spa- Open Friday, Saturday, Sunday. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Minimum age to access spa is 18
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per accommodation, per night
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a smoke detector and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Security system
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20–40 for adults, and USD 20–40 for children
  • Fee for in-room wireless Internet: USD 7 per day (rates may vary)
  • Covered valet parking fee: USD 55.00 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Westin Nashville Hotel
  • Westin Nashville
  • The Westin Nashville Hotel
  • The Westin Nashville Nashville
  • The Westin Nashville Hotel Nashville

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.