"We chose to Uber and not rent a car chiefly due to valet costs. We didn’t perceive Nashville to be like NYC from what we had heard. This was our first
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Within a 10-minute walk of this Downtown Nashville hotel, you'll find Nashville Broadway and Music City Center. Bridgestone Arena and Country Music Hall of Fame and Museum are also within half a mile (1 km).
Full-service spa, fitness center
A full-service spa, 2 restaurants, and an indoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Make the most of the gym and seasonal outdoor pool, and relax with drinks at one of the 2 bars/lounges.
Comfy beds, WiFi
Boasting comforts such as pillowtop beds and premium bedding, the 456 guestrooms offer thoughtful touches like pillow menus and bathrobes. Other amenities include WiFi, room service, and TVs with cable channels.
The Westin Nashville ratings based on 24 Verified Reviews
Review Summary
4.2
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for The Westin Nashville
Everyone (9)Couples (11)Family (4)
3 out of 5
We chose to Uber and not rent a car chiefly due to valet costs. We didn’t perceive Nashville to be like NYC from what we had heard. This was our first Westin stay ever and it was beautiful to the eye. The hardest part about coming out of a pandemic is expectations and service needs. You don’t want to make people go out of their way because it seems selfish and it’s hard to find good staffing. That being said, the hotel cost seemed high for everything to look nice and be in a good location. There’s a saying that goes something like “in a product, you can get quality, service and good pricing but feel lucky if you get 2/3.” We assumed by paying high price, the quality and service would be better….it didn’t feel that way. Nothing went wrong, it just felt like we paid too much and may not return to a Westin in the future. There are other brands that may attract our loyalty. Thanks!!!
Posted by Lenny on Apr 3, 2022
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Comment from Hotel Management
Apr 4, 2022
by Westin Nashville
Thank you for staying with us. We appreciate your feedback.
5 out of 5
Staff was superb!! Truly made our stay an experience to remember.
Posted by Theresa on Mar 19, 2022
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Comment from Hotel Management
Mar 21, 2022
by Westin Nashville
Thank you for staying with us! Cheers!
5 out of 5
Wish they had a store to buy chips and soda in the hotel
Posted by Jessica on Jan 24, 2022
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Comment from Hotel Management
Jan 24, 2022
by Westin Nashville
Thank you for staying with us and for leaving your feedback.
5 out of 5
The whole experience was great.
Posted by Stephen on Nov 28, 2021
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Comment from Hotel Management
Dec 20, 2021
by Bobby and Crew
Thanks so much for staying! We hope to welcome you back soon. Cheers
5 out of 5
Excellent service and friendly staff.
Posted by a verified traveler on Jul 18, 2021
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Comment from Hotel Management
Jul 19, 2021
by Westin Nashville
Thank you for staying! We hope to welcome you back soon.
3 out of 5
Posted by a verified traveler on May 24, 2021
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Comment from Hotel Management
Jun 3, 2021
by Westin Nashville
Thank you for staying with us!
4 out of 5
Clean facility with an excellent view of downtown Nashville
Posted by a verified traveler on Dec 19, 2020
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Comment from Hotel Management
Dec 21, 2020
by Westin Nashville Management
Thank you for staying with us! Please come back and see us soon.
1 out of 5
We booked an executive king suite through Travelocity upon arriving to our hotel we got checked in things started fantastic! However, we got into our room and we have a traditional room, (NOT HAPPY) The hotel made a comment to us about how they gave us a corner room because they over booked the executive suite! We booked the executive suite because my wife is a nursing mother and they advertised a refrigerator in the room.
We took the chance on leaving our little boy with grandma and grandpa to get away and enjoy a little bit of "me" time. However, the hotel staff has been extremely rude they tried to charge us $5 for a coffee, Which isn't a huge deal, BUT being as we paid for a suit, and didn't get one, it's annoying! We haven't been able to access the pool (Very small) or the executive lounge that we paid for! They accommodated us with a $30 breakfast pass, I think any of the hospitals downtown Nashville serves better food!
Also, we were not informed of the L27 being closed, only after the cancellation date through an email. Also, thought hotel guest have priority, however, that's not true. We booked in May. It would of been nice to know that we had to make reservations. I understand how fast things change with COVID. However being informed, we would of made other arrangements. I think they know....I could go into more detailed events here as well, however Travelocity cuts you short at 1500 characters...
Posted by Jeremy, from Alexandria, MN on Sep 8, 2020
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Comment from Hotel Management
Sep 8, 2020
by Westin Nashville Management
Thank you for your feedback. Our staff will be addressing your concerns directly.
5 out of 5
Posted by a verified traveler on Dec 31, 2019
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Comment from Hotel Management
Jan 2, 2020
by Westin Nashville Management
Thank you for taking the time to provide us your feedback. We are glad you enjoyed your stay.
5 out of 5
Desk should tell you that you need to put room key in elevator to get to your room
Posted by a verified traveler on Dec 29, 2019
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Comment from Hotel Management
Dec 30, 2019
by Westin Nashville Management
Thank you for your feedback. We will share this with our Front Desk associates. We hope to have the opportunity to host you again in the future.
The Westin Nashville offers its guests a full-service spa, an indoor pool, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. A seasonal outdoor pool, spa services, and a terrace are also featured at the business-friendly The Westin Nashville. For a fee, parking is available. This 4-star Nashville hotel is smoke free.
1 building
456 guestrooms or units
28 levels
2 dining venues
2 bars or lounges
20000 sq ft of conference space
1858 sq m of conference space
Built in 2016
Cabanas by the pool (surcharge)
Business facilities
Conference space
Dry cleaning
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Concierge
Wedding services available
Terrace
ATM
Bellhop
Elevator
No smoking on site
Bar by the pool
Internet
Available in all rooms:
WiFi (surcharge)
Available in some public areas:
Free WiFi
Parking
Valet parking (surcharge)
Transport
Train station: Nashville Riverfront Station (1.5 km / 0.9 mi)
Parking: Valet parking available for a surcharge
Room Amenities
The Westin Nashville offers 456 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. A pillow menu is available. Televisions come with premium cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Nashville hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Pillowtop beds
In-room dining (limited hours)
Television
Cable channels
Premium channels
Coffee maker
Luxury bedding
Pillow options
Shower
Housekeeping (daily)
Hair dryer
Safe
Bathrobes
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Ensuite bathroom
Connecting rooms available
Wheelchair accessible
Wardrobe or closet
Desk chair
Food & Drink
Decker & Dyer - This family restaurant specializes in American cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
L27 Rooftop Lounge - Overlooking the pool, this restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.
Nearby Activities
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.
Spa Services
Guests can indulge in a pampering treatment at the hotel's full-service spa, Rhapsody Spa- Open Friday, Saturday, Sunday. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.
The spa is open select days. Guests under 18 years old are not allowed in the spa.
Manicures and pedicures
Body treatments
Facial treatments
Body scrubs
Aromatherapy treatments
Hot stone massage
Deep tissue massage
Swedish massage
Sauna in spa
Prenatal massage
Minimum age to access spa is 18
Sports massage
Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair-accessible concierge desk
In-room accessibility
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time starts at 4 PM
Check-in time ends at 2:30 AM
Minimum check-in age is: 21
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Cribs (infant beds) are not available.
Pet Policy
Pets: USD 50 per accommodation, per night
Service animals are exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Security system
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
No cribs (infant beds) available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Parking height restrictions apply
Debit cards
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for in-room wireless Internet: USD 7 per day (rates may vary)
Secured valet parking fee: USD 50.00 per night (in/out privileges)
Pet fee: USD 50 per accommodation, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Westin Nashville Hotel
Westin Nashville
The Westin Nashville Hotel
The Westin Nashville Nashville
The Westin Nashville Hotel Nashville
You should know
The seasonal pool will open in April and close in October.
Pool access available from 10:00 AM to 6:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions
The Westin Nashville is 0.6 mi away from Nashville.
There are 2 onsite restaurants, offering options like American cuisine, pool views, and light fare.
Free parking is not available at this hotel. Valet parking is available for USD 50.00 per night.
The Westin Nashville is 7.4 mi (12-min drive) away from the Nashville International Airport (BNA) airport, the closest popular airport to the property.
The Westin Nashville features an indoor pool and a seasonal outdoor pool. Guests can enjoy pool access from 10:00 AM to 6:00 PM.
Pamper yourself with a day at Rhapsody Spa- Open Friday, Saturday, Sunday, where you can enjoy mani/pedis, deep-tissue massages, and body scrubs.
The Westin Nashville does not offer free breakfast.
Check-in is from 4 PM - 2:30 AM.
Airport shuttle services are not available at The Westin Nashville.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
