Skip to main content
Beginning of main content

Enter dates to see availability

4.4 out of 5

"I had a wonderful stay overall. My only disappointment was that the morning of my first day I woke up to the news that there wouldn't be any water av ... " More

By a verified traveler on Fri 21 Feb 2020

Hotel Description

5-star luxury hotel near Nashville Broadway

Heart of Nashville

A stay at this Downtown Nashville hotel places you steps from Tennessee Performing Arts Center and a 5-minute walk from Nashville Broadway. Nashville Municipal Auditorium and Ryman Auditorium are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 5 conference rooms, 24-hour business center, and valet parking. WiFi in public areas is free.

Soaking tubs, free WiFi

The 122 individually decorated guestrooms offer free WiFi and comfy beds. LCD TVs come with Netflix, and other amenities include deep soaking bathtubs and 24-hour room service.

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Junior Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Suite, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Hermitage Hotel ratings based on 7 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Hermitage Hotel

Everyone (4) Couples (1) Family (2)
3 out of 5
I had a wonderful stay overall. My only disappointment was that the morning of my first day I woke up to the news that there wouldn't be any water available from 11:00am until 1:00pm. I had just finished my workout at 11:05am and planned to meet friends for lunch at Noon. I think I should have been told this was happening upon check in the previous evening so I could have planned. There was a paper in the room but I didn't read it as I got in late and figured it was just a welcome letter. I asked the concierge at around 12:45pm if the water was on yet and he simply stated he did not know. There was no attempt to find out. Then I went up to my room and upon testing and seeing there was no water I called the front desk to inquire if in fact it would be returned to service at 1pm and the woman said Yes. At 1:05pm I had missed my lunch and there was still no water. I called front desk and the woman (Char?) said she would check into it and call me back. At 1:20pm I had no call back or water. I couldn't miss any more of the rare beautiful sunshine of that day so I left sweaty and cranky. I asked the lady at the front desk what the deal was with the water and told her I had missed my lunch plans because of this. She was very apologetic and said she believed the water would be back on at 2pm. Understand... there was NO water. No toilet, toothbrushing or anything. I understand things like this happen but it wasn't handled well at all by the Hermitage Hotel.

Posted by , from Boston on Feb 21, 2020

Was this review helpful to you?
Comment from Hotel Management

Feb 21, 2020 by Tiffini - Guest Experience Manager

Thank you for taking the time to share your experience with us. We truly value your feedback and would really like the opportunity to learn more Please feel free to reach out to me directly to further discuss your stay. Warmly, Tiffini Guest Experience Manager

4 out of 5
Liz the concierge was the best. Personable and helpful

Posted by on Dec 31, 2019

Was this review helpful to you?
Comment from Hotel Management

Jan 1, 2020 by Tiffini

Thank you for taking the time to share your experiences with us. We are delighted Liz created such a memorable stay for you and displayed our trademark Southern hospitality. We look forward to welcoming you back soon

5 out of 5

Posted by on Dec 9, 2019

Was this review helpful to you?
Comment from Hotel Management

Dec 10, 2019 by Tiffini - Hermitage Hotel

Thank you for sharing your experiences! We are so glad you enjoyed your stay and look forward to welcoming you back soon!

4 out of 5

Posted by on Nov 13, 2019

Was this review helpful to you?
Comment from Hotel Management

Nov 15, 2019 by Tiffini

Thank you for taking the time to share your experiences with us! We are so happy to see you are enjoying your stay!

5 out of 5
We had a beautiful view of the State Capital building from our room. Sad to see so many homeless in doorways, church steps, and nearby park😥

Posted by on Oct 28, 2019

Was this review helpful to you?
Comment from Hotel Management

Oct 29, 2019 by Tiffini

Thank you for taking the time to share your experiences with us. We are delighted to see you enjoyed your visit with us and the lovely, preferred view of the TN State Capitol.

5 out of 5

Posted by on Jul 10, 2019

Was this review helpful to you?
Comment from Hotel Management

Jul 10, 2019 by Tiffini - Guest Experience Manager

Thank you for reaching out to share your experiences! We look forward to welcoming you again soon!

5 out of 5
Lovely elegant hotel beautifully restored and located nicely in the downtown area. Would have liked a small mini store inside and tea coffee maker in the room rather than the expresso machine.

Posted by on Jan 17, 2019

Was this review helpful to you?

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. There are 5 meeting rooms available. A 24-hour fitness center, spa services, and tour/ticket assistance are also featured at the luxury The Hermitage Hotel. You'll have access to the health club at a partner property. Parking is available for a fee. This 5-star Nashville hotel is smoke free.

  • 122 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Nashville Riverfront Station (1.1 km / 0.7 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Hermitage Hotel offers 122 air-conditioned accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with Netflix. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Netflix
  • DVD player
  • Espresso maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.

Capitol Grille - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Reservations are required.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 55.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • City/local tax: USD 2.5

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 18 and USD 30 per person (approximately)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Rollaway bed fee: USD 55.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hermitage Hotel Nashville
  • Hermitage Hotel
  • Hermitage Nashville
  • The Hermitage Hotel Hotel
  • The Hermitage Hotel Nashville
  • The Hermitage Hotel Hotel Nashville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

url importing http://www.travelocity.com/Nashville-Hotels-The-Hermitage-Hotel.h423824-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Nashville-Hotels-The-Hermitage-Hotel.h423824-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Nashville-Hotels-The-Hermitage-Hotel.h423824-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.