City center stay
At this Downtown Knoxville hotel, you'll be well placed to visit Knoxville Convention Center and Tennessee Theatre, both within a 5-minute walk. Market Square and Knoxville Civic Auditorium and Coliseum are also within half a mile (1 km).
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 11 conference rooms, business center, and valet parking. Enjoy the 24-hour fitness center and perks like free WiFi.
Free WiFi, MP3 docks
The 320 guestrooms feature comforts like premium bedding and pillow menus, while refrigerators and coffee/tea makers offer the conveniences of home. LCD TVs come with satellite channels, and other amenities include free WiFi and MP3 docks.
Oct 6, 2020 by General Manager
Dear Guest, As a manager it is truly moving to hear from guests who have been pleased with there experience at our hotel. Our fantastic team of associates offer up their sincere gratitude for your business and positive review. Please think of us again on your next trip to our city. Sincerely, Paul Jordan General Manager
Sep 9, 2020 by General Manager
Dear Guest, It was an honor to have you as our guest and I am thankful that you chose to stay with us. Please know that you are greatly appreciated and we are thankful that we can utilize your feedback to continue to improve our service delivery. Please join us again in the future. Sincerely, Paul Jordan General Manager
Jul 12, 2020 by General Manager
Dear Guest, It is a pleasure to hear from our guests after staying at our hotel. We appreciate both your business and your professional opinion. We are thankful that you had a great experience and trust we will see you again soon. Sincerely, Paul Jordan General Manager
Feb 23, 2020 by Paul Jordan
Thank you for your review on our hotel. We are very sorry that you experience issues during your stay. We will share your thoughts and ensure we work to correct and prevent the issues going forward. We will look forward to our next opportunity to serve you. Sincerely, Paul Jordan General Manager
Feb 23, 2020 by General Manager
Thank you for your review on our hotel. We truly appreciate both your feedback and your business. We will look forward to our next opportunity to serve you. Sincerely, Paul Jordan General Manager
The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
The following facilities will be closed during the winter:
Hilton Knoxville offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 14,000 square feet (1 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Hilton Knoxville. Parking is available for a fee. This 3.5-star Knoxville hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
Hilton Knoxville offers 320 accommodations with MP3 docking stations and video-game consoles. Beds feature premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy full breakfast daily from 7 AM to 10:30 AM.
Marble City Kitchen - This restaurant specializes in southern cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Firefly - Onsite bar. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.