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Hilton Knoxville

3.5 star property
Hotel near University of Tennessee in Knoxville

Choose dates to view prices

Photo gallery for Hilton Knoxville

Relax in the serene outdoor seating area, surrounded by a fire feature, comfortable chairs, and lush greenery.
Property video
Standing tall in the heart of the city, this hotel offers stunning views from its many windows.
Relax in comfort with a large bed and city views from the large windows.
Relax in this spacious room with a large bed, sofa, and city view.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
501 W Church Ave, Knoxville, TN, 37902
  • Knoxville Convention Center
    ‪3 min walk‬
  • University of Tennessee
    ‪9 min walk‬
  • Neyland Stadium
    ‪15 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪20 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds, City View

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Queen Beds, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View | 1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Multiple Beds, City View

1 bedroom, premium bedding, in-room safe, desk

Superior Room, Multiple Beds, City View

  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Room,1 King Bed Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Room,1 King Bed Accessible, Bathtub

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, River View

Executive Room, 2 Queen Beds, River View | 1 bedroom, premium bedding, in-room safe, desk

Executive Room, 2 Queen Beds, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

1 bedroom, premium bedding, in-room safe, desk

Room, Multiple Beds

  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(120 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(127 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Parlor, King Murphy Bed and Sofa Bed

Parlor, King Murphy Bed and Sofa Bed | Living area | 65-inch LCD TV with satellite channels, TV, pay movies

Parlor, King Murphy Bed and Sofa Bed

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed Accessible (Roll-in Shower)

Room, 1 King Bed Accessible (Roll-in Shower) | 1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed Accessible (Roll-in Shower)

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Knoxville

City center stay.Within a 10-minute walk of this Downtown Knoxville hotel, you'll find Knoxville Convention Center and University of Tennessee. St. John's Episcopal Cathedral and Charles Krutch Park are also within half a mile (1 km).

What's nearby

  • Knoxville Convention Center - 3 min walk - 0.2 miles
  • Tennessee Theatre - 3 min walk - 0.2 miles
  • Market Square - 3 min walk - 0.2 miles
  • University of Tennessee - 9 min walk - 0.5 miles
  • Neyland Stadium - 15 min walk - 0.8 miles

Getting around

  • McGhee Tyson Airport (TYS) - 18 min drive

Restaurants

  • ‪J.C. Holdway - ‬3 min walk
  • ‪Nama Sushi Bar - Downtown Knoxville - ‬5 min walk
  • ‪Pete's Restaurant & Coffee Shop - ‬3 min walk
  • ‪Coffee & Chocolate - ‬4 min walk
  • ‪Yassin's Falafel House - ‬1 min walk

About this property

Hilton Knoxville

Hotel near University of Tennessee in Knoxville
Hilton Knoxville offers its guests a 24-hour fitness center and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 11 meeting rooms are available. Event space at this hotel measures 16000 square feet (1486 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Knoxville. Parking is available for a fee.

This Knoxville hotel is smoke free.

  • 1 building
  • 320 guestrooms or units
  • 18 levels
  • 16000 sq ft of conference space
  • 1486 sq m of conference space
  • Built in 1981
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hilton Knoxville offers 320 accommodations with MP3 docking stations and safes. Beds feature premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

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Hyatt Place Knoxville Downtown

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 1,003 reviews
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The price is $212
Jul 19 - Jul 20
Total includes taxes and fees
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Property amenities

Family friendly

  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 35 per night; includes in/out privileges)
  • Valet parking on site (USD 38 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 65-inch LCD TV with premium satellite channels
  • MP3 dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 35.00 per night (in/out privileges)
  • Valet parking fee: USD 38.00 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Knoxville
Hilton Knoxville
Knoxville Hilton
Hilton Knoxville Hotel Knoxville
Knoxville Hilton Hotel
Hilton Knoxville Hotel
Hilton Knoxville Hotel
Hilton Knoxville Knoxville
Hilton Knoxville Hotel Knoxville

Frequently asked questions

How close is Hilton Knoxville to the airport?

Hilton Knoxville is 12.4 mi (18-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Knoxville?

As of Jul 12, 2025, prices found for a 1-night stay for 2 adults at Hilton Knoxville on Jul 20, 2025 start from $100.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Knoxville have an airport shuttle?

Airport shuttle services are not available at Hilton Knoxville.

Does Hilton Knoxville offer free breakfast?

Hilton Knoxville does not offer free breakfast.

Is there a casino at Hilton Knoxville?

No, there is no casino at this hotel.

What time is check-in at Hilton Knoxville?

Check-in start time: 4:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Hilton Knoxville?

Free parking is not available at this hotel. Self parking is available for USD 35.00 per night, and valet parking for USD 38.00 per night.

Does Hilton Knoxville have a pool?

Hilton Knoxville features a seasonal outdoor pool. The pool will be closed during the winter.

Does Hilton Knoxville have a restaurant?

Hilton Knoxville is home to Marble City Kitchen, which features southern cuisine.

Does Hilton Knoxville have a spa?

There are no spa services available at this hotel.

How close is Hilton Knoxville to downtown Knoxville?

Hilton Knoxville is 0.1 mi away from Knoxville.

Hilton Knoxville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 902 out of 1516 reviews
Rating 8 - Good. 313 out of 1516 reviews
Rating 6 - Okay. 188 out of 1516 reviews
Rating 4 - Poor. 60 out of 1516 reviews
Rating 2 - Terrible. 53 out of 1516 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

AMANDEEP

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness
Stayed at this site from june 11-june 13. Staff at the location were very friendly and helpful. Mvp was the valet sorry i didnt get your name. If you are planning on bringing your car just park at the locust garage which is right next to the hotel garage and way cheaper. The reasoning for 3 stars is because the cleanliness in room(we checked in and room garbage wasn't full taken out, empty water bottle on the floor and roach in the hallway). Hotel's pool was not operational as per front desk.
Stayed 2 nights in Jun 2025

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Clean comfortable room. Knowledgeable front desk personal.
Stayed 1 night in May 2025

10/10 Excellent

Jerry

Stayed 2 nights in Apr 2025

8/10 Good

Alissa

Liked: Cleanliness, staff & service, property conditions & facilities
The elevators took a long time to get into & the water
Stayed 1 night in Apr 2025

10/10 Excellent

Rochelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at check in were wonderful. There was a mix up with our room and they took care of it immediately and upgraded us. So nice of them to do. I really appreciate it .
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Stayed 3 nights in Apr 2025

2/10 Terrible

Julia

Stayed 1 night in Apr 2025

10/10 Excellent

David

Traveled with group, Business traveler
Liked: Amenities
Nice clean and polite staff
Stayed 1 night in Apr 2025

6/10 Okay

Margi

Stayed 1 night in Apr 2025

10/10 Excellent

Natalie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Dorothy

Stayed 1 night in Apr 2025

8/10 Good

Tracey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The valet parking was such a mess, contantly people parked on the left when cars trying to get through. Or not pulling a little forward on the right to allow people through. Most of the valet were good about flow but some didnt seem to care at all and this was really frustrating as someone getting transportation from the hotel. The firetrucks heading out all the time was a lot. A heads up on being prepared for that would have been nice. I know theres nothing you can do about emergency services and location.
Stayed 5 nights in Apr 2025

8/10 Good

Sampson County

Business traveler
Stayed 3 nights in Apr 2025

4/10 Poor

Leonardo

Stayed 2 nights in Apr 2025

10/10 Excellent

Dee

Liked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, room comfort

Bad service, bad decisions

We were there for probably one of the busiest wknds in Knoxville. The hotel was 100% at capacity and for some reason, the hotel decided to put down new carpet at the elevators which shut down 2 of 3 elevators starting in the morning. Unbelievable. Not a note to be found anywhere. I waited on the 15th floor for 20+ minutes on my way to a show (which I was now late for). I had no idea what the issue was but I finally walked down the 15 flights of stairs to find there was no elevator service. Why they couldn't at the very least put up signs on each floor is beyond me. No apologies, nothing. Not likely to stay here again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Super friendly staff
Stayed 2 nights in Apr 2025

8/10 Good

Natalie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
We mostly enjoyed how friendly all the people in Knoxville are. We had a couple of issues with our room but overall it was a nice stay and we would stay there again.
Stayed 2 nights in Apr 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Caroline

Stayed 2 nights in Feb 2025

8/10 Good

Shari

Stayed 2 nights in Apr 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Traveled with group
Liked: Amenities, property conditions & facilities
This is our second year to stay at The Hilton for the Big Ears festival. We enjoy our stay and will be back next year.
Stayed 4 nights in Mar 2025