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Country Cascades Waterpark Resort

2.5-star property
204 Sharon Dr, Pigeon Forge, TN 1-855-201-7819
4.5 out of 5
Wonderful!
See all 29 travelocity Reviews

"could have use more food options instead one breakfast option, my grandsons loved it and I would defiantly go back one day " More

By a verified traveler on Tue 22 Aug 2023

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Hotel Description

Family-friendly 3.5-star hotel near Titanic Museum

In Pigeon Forge

Your stay at this Pigeon Forge hotel places you within a 10-minute walk of The Comedy Barn Theater and Island at Pigeon Forge. LeConte Center at Pigeon Forge and Titanic Museum are also within 2 miles (3 km).

Renovated in 2023

Free water park access, 2 restaurants, and a gym are all featured at this traditional hotel. There's fun for all ages with a free kid's club and a bowling alley, and families will appreciate the onsite laundry facilities. Enjoy a meal in one of the 2 coffee shops/cafes and free perks like free self parking and WiFi in public areas.

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$72* Per night/room Nov 1 - Nov 2

Honeymoon Single Room, 1 King Bed (Celebration Suite)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, Balcony, Mountain View

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Family Penthouse

Bed Count 2 King Beds Maximum Occupancy 6 Max

Family Studio Suite

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Family Room, Balcony, Poolside

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Country Cascades Waterpark Resort ratings based on 29 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Country Cascades Waterpark Resort

Everyone (13) Couples (3) Family (12)
4 out of 5

Posted by on Aug 31, 2023

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Comment from Hotel Management

Sep 1, 2023 by Jesse

It is great to see your review regarding your recent stay with us. Thank you so much for sharing your positive experience. We hope to see you again during your next visit to Pigeon Forge!

4 out of 5
could have use more food options instead one breakfast option, my grandsons loved it and I would defiantly go back one day

Posted by on Aug 22, 2023

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Comment from Hotel Management

Aug 23, 2023 by Jesse

Thank you so much for sharing your feedback! Your comments have been passed onto our leadership team for review moving forward. Aside from these items, we are happy to hear that you enjoyed your stay. We look forward to welcoming you and your family back sometime soon. Until then, we wish you good health and happiness!

4 out of 5

Posted by on May 14, 2023

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Comment from Hotel Management

Jun 4, 2023 by Blake

Ramona, It is great to read your review regarding your recent stay with us. Thank you so much for sharing your positive experience. We hope to see you again during your next visit to Pigeon Forge!

3 out of 5
My husband and i visited Country Cascades over the weekend. We had stayed there several times before and enjoy staying. There have been some renovations to the property but they did not take the older generation into consideration when they did thes renovations. Our room was in the second building, but the coffee pot and microwave were removed from the room. BreaKfast is no longer an amnety. My husband likes a cup of coffee at night and in the mornings and the walk to the main building was a little too much for him to go get coffee. The hotel was clean and not any complaints about housekeeping but i don't think they really took the older generstion into considerstion when making these changes.

Posted by on Mar 27, 2023

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Comment from Hotel Management

Mar 28, 2023 by Blake

Mandy, Thank you so much for sharing your feedback! Your comments have been passed onto our leadership team for review moving forward. Aside from these items, we are happy to hear that you enjoyed your stay.We look forward to welcoming you and your family back sometime soon. Until then, we wish you good health and happiness!

5 out of 5
All of my stays at this hotel has always been wonderful.

Posted by , from CHATTA on Dec 19, 2022

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Comment from Hotel Management

Dec 20, 2022 by Blake

It is great to read your review regarding your recent stay with us. Thank you so much for sharing your positive experience. We hope to see you again during your next visit to Pigeon Forge!

5 out of 5

Posted by on Nov 22, 2022

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Comment from Hotel Management

Apr 15, 2023 by Jesse

It is great to read your review regarding your recent stay with us. Thank you so much for sharing your positive experience. We hope to see you again during your next visit to Pigeon Forge!

5 out of 5
Very clean, quiet and friendly hotel for our stay. Room was clean and comfortable. Breakfast was great with lots of selections! Great balcony view to the pool and water park. Michelle at front desk/guest services was awesome! Really went out of her way to help us! Hotel general manager greeted us and thanked us for our stay! She was very nice also! Very impressed with this facility and will return for another stay!

Posted by on Sep 28, 2022

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Comment from Hotel Management

Sep 28, 2022 by Heather

Thank you for sharing your positive experience with fellow travelers and us. I am pleased to note that you had a pleasant encounter with our staff, as we pride ourselves on providing exceptional customerservice for our guests. We look forward to welcoming you back to our hotel in the future!

4 out of 5

Posted by on Sep 25, 2022

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4 out of 5

Posted by on Aug 22, 2022

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5 out of 5
GREAT!

Posted by on Jul 3, 2022

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Comment from Hotel Management

Jul 4, 2022 by Blake

Thank you for the excellent perfect review score of your recent stay with us. We look forward to seeing you again soon.

About the Country Cascades Waterpark Resort

Location 204 Sharon Dr, Pigeon Forge, TN 37863

Property Features

There are 2 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. Public spaces have free WiFi. Country Cascades Waterpark Resort offers its guests a complimentary water park, a waterslide, and a fitness center. A seasonal outdoor pool, a complimentary children's club, and a vending machine are also featured at the family-friendly Country Cascades Waterpark Resort. Limited free parking is available on a first-come, first-served basis. A complete renovation of Country Cascades Waterpark Resort was completed in January 2023. Smoking is allowed in designated areas at this 3.5-star Pigeon Forge hotel.

  • 314 guestrooms or units
  • 7 levels
  • 3 buildings
  • 2 dining venues
  • 2 coffee shops
  • Built in 1996
  • Deli
  • Kid's club (free)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Game room or arcade
  • Convenience store
  • Gift shop
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area

Family Friendly Amenities

  • Free water park access
  • Waterslide
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Country Cascades Waterpark Resort offers 314 accommodations with safes and designer toiletries. Beds feature pillowtop mattresses. 43-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

  • Separate bedroom
  • Pillowtop beds
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.

Nonnaroni's - Onsite restaurant.

ReFuel - Onsite coffee shop. Open daily.

Granny Clucket's Breakfat - Onsite family restaurant. Open daily.

Nearby Activities

Recreational amenities at the hotel include a complimentary water park, a fitness center, and a seasonal outdoor pool.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rock climbing on site
  • Bowling alley on site
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Car recommended
  • Guest accommodation is not sealed after cleaning
  • Comprehensive food waste policy
  • Electrostatic spray is not used for disinfection
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 10 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Fitness center access
  • In-room safe
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 14.99 for adults and USD 9.99 for children
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Cascades Waterpark Resort Pigeon Forge
  • Country Cascades Hotel
  • Country Cascades Hotel Pigeon Forge
  • Country Cascades Pigeon Forge
  • Country Inn Pigeon Forge
  • Pigeon Forge Country Inn
  • Country Cascades Waterpark Pigeon Forge
  • Country Cascades Waterpark
  • Country Inn Pigeon Forge
  • Pigeon Forge Country Inn
  • Country Cascades Hotel Pigeon Forge
  • Country Cascades Waterpark Resort Hotel
  • Country Cascades Waterpark Resort Pigeon Forge
  • Country Cascades Waterpark Resort Hotel Pigeon Forge

You should know

  • The seasonal pool will open March 11 and close October 27.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.