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Riverchase Lodge

2.5 star property
Hotel near Island at Pigeon Forge in Pigeon Forge

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Photo gallery for Riverchase Lodge

Seasonal outdoor pool
Exterior
Lobby sitting area
Lobby
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
3709 Parkway, Pigeon Forge, TN, 37863
  • Place, Dolly Parton's Stampede Dinner Attraction
    ‪3 min walk‬
  • Place, Patriot Park
    ‪8 min walk‬
  • Place, Old Mill
    ‪11 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪58 min drive‬

Room options

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Deluxe Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for City Suite, 2 Queen Beds

City Suite, 2 Queen Beds | Living area | Flat-screen TV

City Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Family Suite

  • Sleeps 14
  • 6 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, 1 Queen Bed with Sofa bed

Single Room, 1 Queen Bed with Sofa bed | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Single Room, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

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About the neighborhood

Pigeon Forge

In Pigeon Forge .Within 3 miles (5 km) of this hotel, you'll find Island at Pigeon Forge and LeConte Center at Pigeon Forge. Dolly Parton's Stampede Dinner Attraction and Gatlinburg Municipal Golf Course are also within half a mile (1 km).

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 3 min walk - 0.2 miles
  • Patriot Park - 8 min walk - 0.4 miles
  • Old Mill - 11 min walk - 0.6 miles
  • Gatlinburg Municipal Golf Course - 14 min walk - 0.7 miles
  • LeConte Center at Pigeon Forge - 4 min drive - 1.6 miles

Getting around

  • McGhee Tyson Airport (TYS) - 56 min drive

Restaurants

  • ‪Old Mill Restaurant - ‬14 min walk
  • ‪Cookout - ‬11 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Texas Roadhouse - ‬6 min walk
  • ‪Reagan's Broken Egg Pancake House - ‬10 min walk

About this property

Riverchase Lodge

Hotel near Island at Pigeon Forge in Pigeon Forge
Riverchase Lodge offers its guests a seasonal outdoor pool, tour/ticket assistance, and an ATM. WiFi is free in public spaces. Self parking is free.

This Pigeon Forge hotel is smoke free.

  • 112 guestrooms or units
  • Front desk (limited hours)
  • Tour and ticket information
  • ATM
  • No smoking on site
Riverchase Lodge offers 112 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • The seasonal pool will open May 01 and close September 01.

Property is also known as

Riverchase Lodge Pigeon Forge
Riverchase Pigeon Forge
Riverchase Lodge Hotel
Riverchase Lodge Pigeon Forge
Riverchase Lodge Hotel Pigeon Forge

Frequently asked questions

How close is Riverchase Lodge to the airport?

Riverchase Lodge is 37.7 mi (56-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

Does Riverchase Lodge have an airport shuttle?

Airport shuttle services are not available at Riverchase Lodge.

Does Riverchase Lodge offer free breakfast?

Riverchase Lodge does not offer free breakfast.

Is there a casino at Riverchase Lodge?

No, there is no casino at this hotel.

What time is check-in at Riverchase Lodge?

Check-in start time: 4 PM; Check-in end time: 11 PM. Early check-in costs USD 25.00 (subject to availability).

Is there free parking at Riverchase Lodge?

This hotel offers free self parking.

Does Riverchase Lodge have a pool?

Riverchase Lodge features a seasonal outdoor pool.

Does Riverchase Lodge have a spa?

There are no spa services available at this hotel.

How close is Riverchase Lodge to downtown Pigeon Forge?

Riverchase Lodge is 1.2 mi away from Pigeon Forge.

Riverchase Lodge Reviews

Reviews

6.2
Rating 10 - Excellent. 222 out of 1001 reviews
Rating 8 - Good. 196 out of 1001 reviews
Rating 6 - Okay. 204 out of 1001 reviews
Rating 4 - Poor. 154 out of 1001 reviews
Rating 2 - Terrible. 225 out of 1001 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

James

Traveled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
Wi fi is a joke,none
Stayed 2 nights in Dec 2025

4/10 Poor

LaQuilla

Stayed 1 night in Nov 2025

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Everything Went Great
Stayed 1 night in Nov 2025

6/10 Okay

Peter

Facilities are dated.
Stayed 2 nights in Oct 2025

2/10 Terrible

Isaiah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Terrie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Anniversary trip

The room was clean. The bed was extremely uncomfortable and we didn’t sleep well at all and I left with back pain from it. Pillows were really flat. Staff was very nice and the location was very convenient. Highlight of the trip was leaving the pool area and being met with raccoons on the stairs. They apparently live above the guest balcony. Another thing my husband mentioned was the lack of the mini shampoo in the bathroom. The lodge was very welcoming.
Stayed 2 nights in Oct 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms was great staff friendly the pool was a little on the dirty side but the kids loved it
Stayed 1 night in Oct 2025

6/10 Okay

Sandra

Traveled with family
Disliked: Cleanliness
I went out and purchased cleaning wipes and spray to clean the bathroom. The outside was not kept up very well. Someone was knocking on our door after we went to bed. We do not have pets so that was not an issue. Staff at the front desk were friendly.
Stayed 3 nights in Oct 2025

8/10 Good

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It could use a little updating. You can tell the ceiling and walls had previous damage and were patched sloppy so updating that would be nice but over all we enjoyed the stay and will definitely stay again. Beds were soft, everything worked, excellent location
Stayed 2 nights in Oct 2025

8/10 Good

Logan

Liked: Cleanliness, staff & service, property conditions & facilities
Although the pool was murky, we still swam and used the
Stayed 2 nights in Oct 2025

10/10 Excellent

Craig

Stayed 1 night in Oct 2025

4/10 Poor

Alysha

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The rooms need to be updated terribly. They smell and the linens are old. Bathroom was not clean. We did not even stay the whole night.
Stayed 1 night in Oct 2025

10/10 Excellent

Wendie

Liked: Staff & service, property conditions & facilities, room comfort
It was awesome. We had a blast and the motel I will stay at again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Rebekah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

2/10 Terrible

Alli

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this property because it was close to the things we wanted to do. It also had an indoor pool with a waterslide, so the kids were excited. What we didn't expect was an unclean bathroom. There was hair left behind in the tub, so it's clear they didn't clean. I'm not sure what else they didn't clean, but everything felt icky after we discovered the hair. Being on a main road was noisy, but we expected this somewhat. The indoor pool water was cloudy. We could not clearly see the bottom of the pool in 3-4 feet of water. The front desk manager said a filter wasn't working properly and they had a maintenance request in, but assured me the water was safe to swim in. We left after the first day and got a refund for the rest of our stay. We just couldn't get past the uncleanliness.
Stayed 3 nights in Oct 2025

4/10 Poor

Kathleen

Stayed 1 night in Oct 2025

10/10 Excellent

Tosha

clean room
Stayed 2 nights in Oct 2025

6/10 Okay

Jason

Stayed 1 night in Oct 2025

2/10 Terrible

Heather

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in room 201. The size was good for our family but the room was covered in roaches and the rocking chairs on the balcony were broke.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ed

Stayed 2 nights in Sep 2025

2/10 Terrible

Kimberly

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Walked in, Roaches crawling up the walls. Turned around and left. Staff was nice, however, the place is crawling with bugs! Avoid this place!
Stayed 1 night in Sep 2025

2/10 Terrible

Nancy

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Amanda

Stayed 1 night in Sep 2025

4/10 Poor

Nadia

Wifi sucked
Stayed 4 nights in Sep 2025

4/10 Poor

Nadia

Disliked: Cleanliness, amenities, property conditions & facilities
Wifi sucked so bad
Stayed 1 night in Sep 2025