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Riverchase Lodge

2.5 star property
Hotel near Dollywood in Pigeon Forge

Choose dates to view prices

Photo gallery for Riverchase Lodge

Seasonal outdoor pool
Lobby sitting area
Family Suite | Balcony view
Exterior
City Suite, 2 Queen Beds | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
3709 Parkway, Pigeon Forge, TN, 37863
  • Place, Dolly Parton's Stampede Dinner Attraction
    ‪3 min walk‬
  • Place, Old Mill
    ‪11 min walk‬
  • Place, LeConte Center at Pigeon Forge
    ‪4 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪58 min drive‬

Room options

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Deluxe Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for City Suite, 2 Queen Beds

City Suite, 2 Queen Beds | Living area | Flat-screen TV

City Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Family Suite

  • Sleeps 14
  • 6 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, 1 Queen Bed with Sofa bed

Single Room, 1 Queen Bed with Sofa bed | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Single Room, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

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About the neighborhood

Pigeon Forge

In Pigeon Forge .Within a 15-minute walk of the hotel, you'll find Dolly Parton's Stampede Dinner Attraction and Gatlinburg Municipal Golf Course. Old Mill and Patriot Park are also within 2 miles (3 km).

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 3 min walk - 0.2 miles
  • Old Mill - 11 min walk - 0.6 miles
  • Dollywood - 3 min drive - 1.5 miles
  • LeConte Center at Pigeon Forge - 4 min drive - 1.6 miles
  • Island at Pigeon Forge - 6 min drive - 2.2 miles

Getting around

  • McGhee Tyson Airport (TYS) - 56 min drive

Restaurants

  • ‪Cookout - ‬11 min walk
  • ‪Old Mill Restaurant - ‬14 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Texas Roadhouse - ‬7 min walk
  • ‪Golden Corral - ‬7 min walk

About this property

Riverchase Lodge

Hotel near Dollywood in Pigeon Forge
Riverchase Lodge offers its guests a seasonal outdoor pool, tour/ticket assistance, and an ATM. WiFi is free in public spaces. Self parking is free.

This Pigeon Forge hotel is smoke free.

  • 112 guestrooms or units
  • Front desk (limited hours)
  • Tour and ticket information
  • ATM
  • No smoking on site
Riverchase Lodge offers 112 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • The seasonal pool will open May 01 and close September 01.

Property is also known as

Riverchase Lodge Pigeon Forge
Riverchase Pigeon Forge
Riverchase Lodge Hotel
Riverchase Lodge Pigeon Forge
Riverchase Lodge Hotel Pigeon Forge

Frequently asked questions

How close is Riverchase Lodge to the airport?

Riverchase Lodge is 37.7 mi (56-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

Does Riverchase Lodge have an airport shuttle?

Airport shuttle services are not available at Riverchase Lodge.

Does Riverchase Lodge offer free breakfast?

Riverchase Lodge does not offer free breakfast.

Is there a casino at Riverchase Lodge?

No, there is no casino at this hotel.

What time is check-in at Riverchase Lodge?

Check-in start time: 4 PM; Check-in end time: 11 PM. Early check-in costs USD 25.00 (subject to availability).

Is there free parking at Riverchase Lodge?

This hotel offers free self parking.

Does Riverchase Lodge have a pool?

Riverchase Lodge features a seasonal outdoor pool.

Does Riverchase Lodge have a spa?

There are no spa services available at this hotel.

How close is Riverchase Lodge to downtown Pigeon Forge?

Riverchase Lodge is 1.2 mi away from Pigeon Forge.

Riverchase Lodge Reviews

Reviews

6.2
Rating 10 - Excellent. 209 out of 1004 reviews
Rating 8 - Good. 201 out of 1004 reviews
Rating 6 - Okay. 208 out of 1004 reviews
Rating 4 - Poor. 163 out of 1004 reviews
Rating 2 - Terrible. 223 out of 1004 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

James

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
last min booking and it went great. kids loved the water slide at the pool.
Stayed 1 night in Jul 2025

2/10 Terrible

Larry

Disliked: Cleanliness, staff & service

Trashy hotel

1/10 Looks like the pictures was taken 20 years ago. It’s dirty. Clearly hasn’t been clean right in years. Bed is uncomfortable. Ac don’t work well. Didn’t stay the second night because of how just nasty is was and they refused to give me any of my money back.
Stayed 2 nights in Aug 2025

4/10 Poor

Curtis

Traveled with group
Disliked: Property conditions & facilities

Below average

Overall it was just a little ran down. Out tv remote was broken. Both water slides are usable but need work. We had to unplug either the tv or refrigerator in order to plug in the microwave when ever we wanted to use it.
Stayed 3 nights in Jul 2025

6/10 Okay

blake

Stayed 3 nights in Jul 2025

2/10 Terrible

Manuel, Milwaukee

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
First room smelled of urine and had roaches, 2nd roomed had unfinished work in the bathroom and loose trimming on flooring and I can go on. The toilet seats are so worn out and stained. I can’t believe rooms are being offered with these types of problems. This is my first review ever and I’m not happy.
Stayed 3 nights in Jul 2025

4/10 Poor

Ashley

Traveled with family and small children, Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room was super dirty. Very run down. The price is about what you would expect for the rundown condition. Very ghettoish
Stayed 2 nights in Jul 2025

6/10 Okay

JORDAN

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pool area had a lot of what looked like black mold around it. Pool was merky and you couldnt see through it.
Stayed 1 night in Jul 2025

10/10 Excellent

Tabatha

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Emily

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The beds were good & clean, but almost everything else needed to be deep cleaned. The pools needed scrubbed, they had algae all over them.. but the slides were fun. The rooms need updating. Overall, it’s ok if you just need somewhere to sleep & shower.
Stayed 2 nights in Jul 2025

2/10 Terrible

Merideth

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole place needs cleaned and updated. The towels were scratchy. Nasty floors, pools and pool areas need cleaned. Our fridge and phone did not work. The tv barley worked
Stayed 2 nights in Jul 2025

2/10 Terrible

Kristan

Stayed 14 nights in Jul 2025

10/10 Excellent

Tiffany

Traveled with family

Summer Weekend trip

Great room for the price! We especially enjoyed the pool areas!
Stayed 1 night in Jul 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Austin

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Lauren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was close.. pool was dirty slide outside was fast kids loved that.. room was smelly and old.. smelled like smoke
Stayed 1 night in Jul 2025

4/10 Poor

Tishanee

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property was ok for price but the pools was really dirty. Water was very unclean and foggy. Our room had no hot water so no shower glad it was just quick overnight trip.
Stayed 1 night in Jul 2025

2/10 Terrible

Joseph

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room had a horrible smell, the linens on the bed were dirty with a nasty smell, the bath tub was filthy with stains, the floor around the toilet was disgusting. The pools OMG had had green slime around the edges and the smell of chlorine was overwhelming, the water was so cloudy you could not see the design of the turtle at the bottom and let’s not forget the adults smoking at the pool. The place was just disgusting, I will never stay here again!!!
Green mold/slime in the pools
Green mold/slime in the pools.
Stayed 1 night in Jul 2025

4/10 Poor

Alexandria

Stayed 1 night in Jul 2025

2/10 Terrible

Joshua

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I should have read reviews before we arrived, but I didn’t. We checked in & went to the room & there was POOP on our bathroom door, holes in the wall, the paint on the cabinets were chipped off, where you hang your clothes was rusted. My kids found a chewed up Zyn pouch (tobacco) on the bed. You couldn’t see through the pools water, the kiddie pool was absolutely filthy. There was algae on the pool steps and the bottom step was broken on the pool. We went to dinner and came back to get ready for bed & when we pulled the blankets off there were brown stains on the sheets. We saw a roach & bugs in the bathroom. If I could give 0 stars I would. 0/10 do NOT recommend.
Bug on the wall
Cracked and dirty bath
Mold on ceiling
Poop on wall
Stayed 3 nights in Jul 2025

10/10 Excellent

Lindsey

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

vangelia

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Stay somewhere else

Pictures online look much better than in person. Entering the room it has a strange smell that eventually disappated. The sheet they zip the mattress with was stained. The jets in the tub was black. Before we left we saw a roach crawling across the floor in our room. The one and only roach we saw or we wouldve left much sooner. The pool was extremely cloudy and dirty. The price was way too much for what we got. Very disappointed!
Stayed 1 night in Jul 2025

4/10 Poor

Kathy

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Both pools were a shad of green. Indeed of a deep clean really bad. The beds were extremely uncomfortable. Carpets dirty. You had to go all the way into the lobby to get ice. Will not ever be stay there again. The only thing worked right was the internet.
Stayed 3 nights in Jul 2025

10/10 Excellent

jessica

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional stay kids loved the slides too a was clean
Stayed 1 night in Jun 2025

10/10 Excellent

Kristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025