See all properties

Riverchase Lodge

2.5 star property
Hotel near Dollywood in Pigeon Forge

Choose dates to view prices

Photo gallery for Riverchase Lodge

Seasonal outdoor pool
Family Suite | Balcony view
Exterior
City Suite, 2 Queen Beds | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Lobby sitting area

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
3709 Parkway, Pigeon Forge, TN, 37863
  • Dolly Parton's Stampede Dinner Attraction
    ‪3 min walk‬
  • Old Mill
    ‪11 min walk‬
  • LeConte Center at Pigeon Forge
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Junior Suite, 1 Queen Bed

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Deluxe Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for City Suite, 2 Queen Beds

City Suite, 2 Queen Beds | Living area | Flat-screen TV

City Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Family Suite

  • Sleeps 14
  • 6 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, 1 Queen Bed with Sofa bed

Single Room, 1 Queen Bed with Sofa bed | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Single Room, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Junior Suite, 2 Queen Beds

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Pigeon Forge

In Pigeon Forge .Within a 15-minute walk of the hotel, you'll find Dolly Parton's Stampede Dinner Attraction and Gatlinburg Municipal Golf Course. Old Mill and Patriot Park are also within 2 miles (3 km).

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 3 min walk - 0.2 miles
  • Old Mill - 11 min walk - 0.6 miles
  • LeConte Center at Pigeon Forge - 3 min drive - 1.7 miles
  • Dollywood - 4 min drive - 1.5 miles
  • Island at Pigeon Forge - 5 min drive - 2.8 miles

Getting around

  • McGhee Tyson Airport (TYS) - 56 min drive

Restaurants

  • ‪Old Mill Restaurant - ‬14 min walk
  • ‪Cookout - ‬11 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪JT Hannah's Kitchen - ‬2 min drive
  • ‪Texas Roadhouse - ‬7 min walk

About this property

Riverchase Lodge

Hotel near Dollywood in Pigeon Forge
Riverchase Lodge offers its guests a seasonal outdoor pool, tour/ticket assistance, and an ATM. WiFi is free in public spaces. Self parking is free.

This Pigeon Forge hotel is smoke free.

  • 112 guestrooms or units
  • Front desk (limited hours)
  • Tour and ticket information
  • ATM
  • No smoking on site
Riverchase Lodge offers 112 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Similar properties

Indoor pool

Grand Smokies Resort Lodge

  • Pool
  • Pet friendly
  • Kids pool
  • Waterslide
4.0 out of 5, Very Good, 936 reviews
$68 nightly
The price is $77
Sep 10 - Sep 11
Total with taxes and fees
Grand Smokies Resort Lodge

Property amenities

Family friendly

  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • The seasonal pool will open May 01 and close September 01.

Property is also known as

Riverchase Lodge Pigeon Forge
Riverchase Pigeon Forge
Riverchase Lodge Hotel
Riverchase Lodge Pigeon Forge
Riverchase Lodge Hotel Pigeon Forge

Frequently asked questions

How close is Riverchase Lodge to the airport?

Riverchase Lodge is 37.7 mi (56-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Riverchase Lodge?

As of Sep 6, 2025, prices found for a 1-night stay for 2 adults at Riverchase Lodge on Sep 16, 2025 start from $55.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Riverchase Lodge have an airport shuttle?

Airport shuttle services are not available at Riverchase Lodge.

Does Riverchase Lodge offer free breakfast?

Riverchase Lodge does not offer free breakfast.

Is there a casino at Riverchase Lodge?

No, there is no casino at this hotel.

What time is check-in at Riverchase Lodge?

Check-in start time: 4 PM; Check-in end time: 11 PM. Early check-in costs USD 25.00 (subject to availability).

Is there free parking at Riverchase Lodge?

This hotel offers free self parking.

Does Riverchase Lodge have a pool?

Riverchase Lodge features a seasonal outdoor pool.

Does Riverchase Lodge have a spa?

There are no spa services available at this hotel.

How close is Riverchase Lodge to downtown Pigeon Forge?

Riverchase Lodge is 1.2 mi away from Pigeon Forge.

Riverchase Lodge Reviews

Reviews

6.2
Rating 10 - Excellent. 203 out of 1001 reviews
Rating 8 - Good. 204 out of 1001 reviews
Rating 6 - Okay. 210 out of 1001 reviews
Rating 4 - Poor. 164 out of 1001 reviews
Rating 2 - Terrible. 220 out of 1001 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Joseph

Traveled with partner
Price
Stayed 2 nights in Jun 2025

4/10 Poor

Augustine or Brandy

Traveled with family
Disliked: Staff & service, property conditions & facilities
The night staff was extremely difficult, we traveled with family and had 3 rooms booked. We requested to be next to each other and were told the hotel is completely booked and they could not accommodate our request. Ended up with 1 family on 2nd story, 2nd family on the 3rd floor and the rest of us on the completely otherside of the property. The AC did not work in our room and asked to be moved, the front desk made smart remarks to me about checking if the unit was even plugged in, I told her I think the unit has a short and maintenance should take a look at the unit, she said, well did you look at it? She eneded up moving us to another room a few doors down. The next morning, we decided to leave early, we walked up to the 3rd floor where our family was at and noticed more then half the rooms were not being used. It was obvious because the curtains were open and beds were made in atleast 8 rooms on that floor. I understand that hotel is a little out dated and we expected that. But we didn't expect the poor service which make us not want to stay at the hotel again and would NOT recommend due to poor customer service/hospitality.
Stayed 1 night in Jun 2025

6/10 Okay

Adam

Disliked: Amenities
It wasn't worth the money
Stayed 4 nights in May 2025

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Loved the price and the room.
Stayed 2 nights in May 2025

2/10 Terrible

Kala

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel at one time was probably amazing! But it is so run down and unkept now. The pool room was dirt (as was the rest of the hotel) I mean minimal cleaning. The pool had cigarettes in the bottom of it. Needs maintenance work on top of the cleaning part. There’s so many other options I would never recommend this one!
Stayed 1 night in May 2025

6/10 Okay

Tammy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Floyd

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was horribly uncomfortable. The staff was not very friendly, pool was not open for the original hours and overall not a very nice place to stay.
Stayed 1 night in May 2025

2/10 Terrible

Amanda

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Wifi sucked. Cockroaches, ants and black mold on ceilings and door latch broke and the pool wasn’t working it was very dirty and smelled like weed everywhere
Stayed 2 nights in May 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was good my daughter enjoyed the pools only the inside was open even tho it was Memorial Day weekend
Stayed 2 nights in May 2025

10/10 Excellent

Shirley

Stayed 1 night in May 2025

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The cleaning lady was very nice and helpful
Stayed 2 nights in May 2025

2/10 Terrible

Amber

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointed family

Booked this room as a last minute one night stay. The first room we got was terrible. The room had an awful smell and stained comforter on the bed. Changed to another room with the same bad smell and flies in the sink. Changed one last time and the same awful smell was there. As we drove past the outdoor pool, it was green with ducks in it. They would not give us even a partial refund. They told us there was one more room to try. We left and stayed somewhere else. Very disappointed with this hotel. We took a pic of the outside with broken window covered with what looks like a mattress.
Stayed 1 night in May 2025

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say there again
Stayed 4 nights in May 2025

4/10 Poor

Marsha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well the room was pretty clean looking needs some repairs in it the furniture is nasty along with the carpet and the pool you can smell the chlorine before you even get into the room where the pool is it’s very cloudy looking on pictures it shows you can see the turtle it’s so cloudy you can barely see it the slide is still open also when it clearly has something missing from it people we’re going down it and it was shaking like crazy wouldn’t recommend someone else stay here for the price it ain’t worth it.
Stayed 1 night in May 2025

4/10 Poor

Nancy

Traveled with family and small children, Traveled with partner, Traveled with family
Room was dirty and couldn’t sleep cause you had people right at your door playing loud music and drinking
Stayed 2 nights in May 2025

4/10 Poor

Dennis

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Heather

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Debra, Kingsport

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
It needs maintenance. It’s a bit run down. Just would not recommend.
Stayed 1 night in Apr 2025

6/10 Okay

Regina

Traveled with family
Disliked: Property conditions & facilities
Pool was dirty, wifi didn't work, tv didn't work
Stayed 2 nights in Apr 2025

10/10 Excellent

Wesley

Stayed 3 nights in Apr 2025

8/10 Good

Carl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Tabitha

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room wasn’t clean had a bad smell the fridge didn’t work. We went to the pool got in for a few minutes in the indoor pool that was open but a guest had used the bathroom pooped on the stairs we told the front desk she said I cleaned that up hours ago so that means someone had been using the bathroom multiple times in the pool area. Went to get something from the vending machine and the front desk lady said don’t do that it will take your money they don’t work. Well we tried and it took the money. We had someone beat on our hotel door at 5:45 am like something was wrong until we opened the door it was a very drunk man that tried to make his way in our room. Overall that was the worst experience of any hotel we have ever stayed in. Very disappointing
Stayed 2 nights in Apr 2025

8/10 Good

KRISTY

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

McKenzie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very dirty and outdated. The doors did not lock. The wifi does not work, because supposedly it is only one satellite per 2 rooms. The tub was very dirty. There was mold on the ceiling. The toilets do not flush. The lobby was very messy and wet from pool water. The front desk attendant was eating a full marinara jar while talking to us. Another front desk attendant disregarded our concerns about the room. We had to leave and rent another hotel because of how horrible the experience was!
Stayed 1 night in Apr 2025