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Riverchase Lodge

2.5 star property
Hotel near Island at Pigeon Forge in Pigeon Forge

Choose dates to view prices

Photo gallery for Riverchase Lodge

Seasonal outdoor pool
Lobby sitting area
Family Suite | Balcony view
Lobby
City Suite, 2 Queen Beds | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
3709 Parkway, Pigeon Forge, TN, 37863
  • Dolly Parton's Stampede Dinner Attraction
    ‪3 min walk‬
  • Old Mill
    ‪11 min walk‬
  • LeConte Center at Pigeon Forge
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Junior Suite, 1 Queen Bed

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Deluxe Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for City Suite, 2 Queen Beds

City Suite, 2 Queen Beds | Living area | Flat-screen TV

City Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Family Suite

  • Sleeps 14
  • 6 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, 1 Queen Bed with Sofa bed

Single Room, 1 Queen Bed with Sofa bed | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Single Room, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Junior Suite, 2 Queen Beds

Combined shower/tub, free toiletries, towels

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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4.8 out of 5, Exceptional, 702 reviews
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$201 nightly
$225 total
Total includes taxes and fees
Jun 17 - Jun 18
The Lodge at Camp Margaritaville

About the neighborhood

Pigeon Forge

In Pigeon Forge .With a stay at this well-placed hotel, you'll be half a mile (1 km) from Dolly Parton's Stampede Dinner Attraction and within 3 miles (5 km) of Island at Pigeon Forge. Also, Gatlinburg Municipal Golf Course is within half a mile (1 km) and Old Mill is within 2 miles (3 km).

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 3 min walk - 0.2 miles
  • Old Mill - 11 min walk - 0.6 miles
  • LeConte Center at Pigeon Forge - 3 min drive - 1.7 miles
  • Dollywood - 4 min drive - 1.5 miles
  • Island at Pigeon Forge - 5 min drive - 2.8 miles

Getting around

  • McGhee Tyson Airport (TYS) - 56 min drive

Restaurants

  • ‪The Old Mill Restaurant - ‬14 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Baskin-Robbins - ‬18 min walk
  • ‪Golden Corral - ‬7 min walk
  • ‪JT Hannah's Kitchen - ‬3 min drive

About this property

Riverchase Lodge

Hotel near Island at Pigeon Forge in Pigeon Forge
Riverchase Lodge offers its guests a seasonal outdoor pool, tour/ticket assistance, and an ATM. WiFi is free in public spaces. Self parking is free.

This Pigeon Forge hotel is smoke free.

  • 112 guestrooms or units
  • Front desk (limited hours)
  • Tour and ticket information
  • ATM
  • No smoking on site
Riverchase Lodge offers 112 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English

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Property amenities

Family friendly

  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • The seasonal pool will open May 01 and close September 01.

Property is also known as

Riverchase Lodge Pigeon Forge
Riverchase Pigeon Forge
Riverchase Lodge Hotel
Riverchase Lodge Pigeon Forge
Riverchase Lodge Hotel Pigeon Forge

Frequently asked questions

How close is Riverchase Lodge to the airport?

Riverchase Lodge is 37.7 mi (56-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Riverchase Lodge?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Riverchase Lodge on Jun 19, 2025 start from $75.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Riverchase Lodge have an airport shuttle?

Airport shuttle services are not available at Riverchase Lodge.

Does Riverchase Lodge offer free breakfast?

Riverchase Lodge does not offer free breakfast.

Is there a casino at Riverchase Lodge?

No, there is no casino at this hotel.

What time is check-in at Riverchase Lodge?

Check-in start time: 4 PM; Check-in end time: 11 PM. Early check-in costs USD 25.00 (subject to availability).

Is there free parking at Riverchase Lodge?

This hotel offers free self parking.

Does Riverchase Lodge have a pool?

Riverchase Lodge features a seasonal outdoor pool.

Does Riverchase Lodge have a spa?

There are no spa services available at this hotel.

How close is Riverchase Lodge to downtown Pigeon Forge?

Riverchase Lodge is 1.2 mi away from Pigeon Forge.

Riverchase Lodge Reviews

Reviews

6.2
Rating 10 - Excellent. 198 out of 1002 reviews
Rating 8 - Good. 214 out of 1002 reviews
Rating 6 - Okay. 208 out of 1002 reviews
Rating 4 - Poor. 164 out of 1002 reviews
Rating 2 - Terrible. 218 out of 1002 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Phoebe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not!!!

Terrible. We stayed here last year with no issues besides the pool being cloudy! This year Ewh! Cockroach in the room when we finally laid down. Pool was basically titanic water. My friends room had bug shell casings in the bed and hair!!! They refunded us and had no issue like it was common.
Stayed 2 nights in Mar 2025

2/10 Terrible

Robin

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1st room that I had reserved online had dead flies on the bed. Dead flies in the window. The air didn’t work half of the plug-ins didn’t work.. they accommodating me with three other rooms which air didn’t work in one of them. The pool was cold where it was supposed to be a heated pool. The staff was terrible terrible very rude. We had one room that had nothing but girls in it at 12 o’clock at night a maintenance man tried to enter the room, saying there was a keybroken off in door. It was a keyless entry room’
Stayed 1 night in Mar 2025

2/10 Terrible

Angela

Disliked: Property conditions & facilities
This place smelled really bad, that musty water smell… we were greeted in our room by cockroaches and there was no hot water, barely luke warm. It seems that management and workers are use to people complaining and leaving and asking for refunds, they don’t even attempt to fix the issues or even seem concerned about it.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marie

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Nickolenia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t typically go off other people’s reviews but I really wish I did this time. This place has the potential to be a very nice place. However, going in.. I knew the indoor pool had issues but the PH balance was off and my son’s skin broke out in hives. The slide, he had to scoot himself down. Our room, while using the restroom.. you watch flies come out of the vent in the bathroom. We killed a lot of flies. There is no chairs or table in the room. 2 beds, tv, microwave and a mini fridge. I most definitely will not be staying here again. It’s a great price and you pay for what you get.

8/10 Good

Gracie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Mark

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Away!

I received a voice mail on the way to the hotel at 10:40 pm telling me that the front desk closed at 11 and i should call upon arrival. No problem, but in that same voice mail i was told that the pool was very cold due to a gas line break, and that all third party sites were aware and notifying all guests. I didnt see anything from hotels.com telling me that the pool was cold. I should have known it was a problem with them warning me in a voice mail. We arrive, call and get checked in. There were multiple roaches in the bathroom floor, inside the tub and in the bathroom sink. The stopper for the tub was broke, and if you tried using the shower, you would be in ankle deep water. As far as the pool, that was the whole reason to go here was for my grandkids to have a pool. You would have thought it had ice in it, it was that cold. Multiple other guests at the pool said they were checking out and going elsewhere. We stayed one night and paid for 2 nights, but we left after the first night to find somewhere cleaner and that had a heated pool. It sounds like the gas line being broken is a long term problem. I cannot believe that hotels.com would offer this place as an option. And obviously no one is communicating the pool water temp until you are about ready to arrive. I would stay away from this place, it will make for a miserable visit. Never again!
Stayed 2 nights in Mar 2025

2/10 Terrible

Madison

Traveled with family

WORST HOTEL EVER

This place was TERRIBLE. Indoor pool heater didn’t work, wasn’t told that before check in. Rooms were dirty, hotel staff cussed my elderly mother out when she asked for a partial refund. DO NOT STAY HERE
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lynnette

Stayed 2 nights in Feb 2025

10/10 Excellent

bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Jeff

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Kady

Stayed 1 night in Feb 2025

6/10 Okay

jb

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Madelene

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Danielle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Holly

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

2/10 Terrible

lane

Traveled with group, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
There was nothing to like everyone was extremely loud next to us and above us water pressure sucked
Stayed 2 nights in Feb 2025

2/10 Terrible

Alex

Traveled with partner
Disliked: Amenities, property conditions & facilities
First time ever staying in a hotel with no place to put your clothes. No hot water in the shower. Would not recommend this hotel to anyone.

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
Why was there no furniture other than the beds? They had a microwave and a mini fridge but no table or chairs.
Stayed 1 night in Feb 2025

10/10 Excellent

Devin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome room. Very spacious pool was awesome. Definitely will be back
Stayed 3 nights in Feb 2025

2/10 Terrible

Lacey

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Mold had bad odor and had bugs check in and 15 minutes later checked out. Don’t stay here.
Stayed 2 nights in Feb 2025

2/10 Terrible

Aaron

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We tried this hotel bc it had good reviews. Needless to say we checked in for about 10 mins; long enough for us to get to our room, seen the damage on the walls, some nasty bugs, and decided this was not going to work. Immediately checked out, told the staff the issue (understood) and we got our refund. Hopefully the issues have been taken care of however, we will not try this place again.
Stayed 2 nights in Jan 2025