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Riverchase Lodge

2.5 star property
Hotel near Island at Pigeon Forge in Pigeon Forge

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Photo gallery for Riverchase Lodge

Indoor pool, seasonal outdoor pool
Exterior
City Suite, 2 Queen Beds | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Lobby
Family Suite | Bathroom | Combined shower/tub, free toiletries, towels

Reviews

6.0

Popular amenities

  • Pool
    PoolPool
  • Housekeeping
    HousekeepingHousekeeping
  • Air conditioning
    Air conditioningAir conditioning
  • Parking included
    Parking includedParking included
  • Free WiFi
    Free WiFiFree WiFi

Explore the area

Map
3709 Parkway, Pigeon Forge, TN, 37863
  • Popular LocationDolly Parton's Stampede Dinner Attraction6 min walk
  • Popular LocationLeConte Center at Pigeon Forge4 min drive
  • Popular LocationDollywood11 min drive
  • AirportKnoxville, TN (TYS-McGhee Tyson)56 min drive

Room options

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

City Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

Family Suite

  • Sleeps 14
  • 6 Queen Beds

Standard Double Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Single Room, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Pigeon Forge

In Pigeon Forge .With a stay at this well-placed hotel, you'll be half a mile (1 km) from Dolly Parton's Stampede Dinner Attraction and within 3 miles (5 km) of Island at Pigeon Forge. Also, Gatlinburg Municipal Golf Course is within half a mile (1 km) and Old Mill is within 2 miles (3 km).

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 6 min walk
  • Old Mill - 13 min walk
  • LeConte Center at Pigeon Forge - 4 min drive
  • Island at Pigeon Forge - 5 min drive
  • Dollywood - 11 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 56 min drive

Restaurants

  • ‪The Old Mill Restaurant - ‬14 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Wendy's - ‬6 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬13 min walk
  • ‪Texas Roadhouse - ‬6 min walk

About this property

Riverchase Lodge

Hotel near Island at Pigeon Forge in Pigeon Forge
Riverchase Lodge offers its guests an indoor pool and a seasonal outdoor pool. Public spaces have free WiFi. Riverchase Lodge also features tour/ticket assistance and an ATM. Free self parking is available.

This Pigeon Forge hotel is smoke free.

  • 112 guestrooms or units
  • Front desk (limited hours)
  • Tour and ticket information
  • ATM
  • No smoking on site
Riverchase Lodge offers 112 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English

Property amenities

Family friendly

  • Indoor pool
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Indoor pool
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • The seasonal pool will open May 01 and close September 01.

Property is also known as

Riverchase Lodge Pigeon Forge
Riverchase Pigeon Forge
Riverchase Lodge Hotel
Riverchase Lodge Pigeon Forge
Riverchase Lodge Hotel Pigeon Forge

Frequently asked questions

How close is Riverchase Lodge to the airport?

Riverchase Lodge is 37.7 mi (56-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Riverchase Lodge?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Riverchase Lodge on Aug 5, 2024 start from $75.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Riverchase Lodge have an airport shuttle?

Airport shuttle services are not available at Riverchase Lodge.

Does Riverchase Lodge offer free breakfast?

Riverchase Lodge does not offer free breakfast.

Is there a casino at Riverchase Lodge?

No, there is no casino at this hotel.

What time is check-in at Riverchase Lodge?

Check-in start time: 4 PM; Check-in end time: 11 PM. Early check-in costs USD 25.00 (subject to availability).

Is there free parking at Riverchase Lodge?

This hotel offers free self parking.

Does Riverchase Lodge have a pool?

Riverchase Lodge features an indoor pool and a seasonal outdoor pool.

Does Riverchase Lodge have a spa?

There are no spa services available at this hotel.

How close is Riverchase Lodge to downtown Pigeon Forge?

Riverchase Lodge is 1.2 mi away from Pigeon Forge.

Riverchase Lodge Reviews

Reviews

6.0
Rating 10 - Excellent. 171 out of 1002 reviews" "
Rating 8 - Good. 236 out of 1002 reviews" "
Rating 6 - Okay. 225 out of 1002 reviews" "
Rating 4 - Poor. 162 out of 1002 reviews" "
Rating 2 - Terrible. 208 out of 1002 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

David S.

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Ashley

Traveled with group
Liked: Staff & service, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome rooms and pool. The pool was the right depth if you have younger kids. Jetted tub was a huge bonus and very clean. Plus super close and easy to get to everything there is to offer.
Stayed 2 nights in Apr 2024

6/10 Okay

Jc

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Arnulfo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

4/10 Poor

Samantha

Stayed 1 night in Mar 2024

10/10 Excellent

Alan

Stayed 2 nights in Mar 2024

6/10 Okay

Brandi

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Kailyn

Stayed 3 nights in Apr 2024

10/10 Excellent

Lacee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Lisa

Traveled with family and small children
Disliked: Staff & service
Front desk staff was very rude , would not let us check in till 4 ( had 10 mins ) wirhout paying xtra 25.00 our room was very musty smelling and even had blood on walls .. but we were told no refunds
Stayed 3 nights in Mar 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
Learned from our mistakes- don’t be fooled by the pictures they have on their website.
Stayed 1 night in Apr 2024

6/10 Okay

Brandie

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
The bathroom had black mold on ceiling. Tub facet was going to fall off. The guy did come and change tv. Could of used a chair or table The check in lady was rude.
Stayed 2 nights in Mar 2024

2/10 Terrible

Liz

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I have stayed 2 previous times and it had nice rooms with small table 2 chairs and beds were very fresh made but this time dirty half made beds told housekeeper she said we don't do daily housekeeping well we just checked in we should had fresh sheet room very shabby pool area very dirty around pool never like that before one po was not open under repairs I just couldn't believe the place had changed that much in a year
Stayed 3 nights in Apr 2024

4/10 Poor

Jamie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mildew and up dating bad
We have been staying here for many years now, but this week was our last, this used to be amazing place to stay kids love the pool and it was very rustic like. But years of not doing any up keeps shows and its sad. Our room had water on the floor by the bed where when you shower water goes under the wall to where the bed was. And the smell was so bad.... mildew for where is leaks. Had a phone but now nuber on it to where or who your calling, and didnt even work like i couldn't call the office. So i called l from my cell no one wouldn pick up. I tried 10 time till we just went too bed. I hate to see this happen to this place we have so many good memories here over the years but they need to have a huge up dating till then we cant stay any more. Good luck and i hope and pray thing turn around for all.
Stayed 1 night in Apr 2024

6/10 Okay

Melissa

Liked: Room comfort
Disliked: Property conditions & facilities
Decent for the price
Nice place for the price, indoor pool with the slide is the reason I chose the place. The windows were really dirty but room was nice, clean. I liked the bedding. Overall decent place to stay for the price
Stayed 1 night in Apr 2024

6/10 Okay

Wilma

?
Stayed 2 nights in Mar 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place
Stayed 3 nights in Mar 2024

2/10 Terrible

Jerry

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
This place needs to be shut down. The pool and slide is absolutely disgusting. Mildew everywhere. Pool was was terrible. Only a damn uninformed fool will stay here. I guess im one of them. Also bees everywhere. It sucks 100,% wasted money. Stay somewhere else!!!!!???
Stayed 2 nights in Mar 2024

2/10 Terrible

Elizabeth

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There were repaired water leaks in several locations, however one remained active located over the bathroom vanity with a two spot dripping area. I used the ice bucket to catch the droplets. There were no tables, dressers, or chairs in the room. All luggage and loose items had to be placed on the floor. While this was inconvenient it only worsened. Our second day I found a roach crawling in my suitcase! I freaked! Gross. Knowing we were checking out the next morning I kept calm. Yet, the next morning, day three, another crusty roach was crawling on the bathroom wall above the vanity! He brought a friend who chose to crawl around with him. I actually gagged. To think what all they were leaving behind as they crawled all over the place. Additional, the bed covers were a thin bedspread (with a variety of unidentifiable smells) and a sheet. I cringed as I thought of all those who lay on this bedspread before me. My grandkids liked the pool and slide. I have learned a valuable lesson, the outside can definitely be misleading to what awaits on the inside. By the morning of day three, checkout was a welcome feeling from the roach motel with the multi water leaks the Fixer up room ( other repaired and rusted out areas not mentioned) and the bedspreads of condemnation . However it is in a convenient location….. Now home, I’m fumigating all that took inside the room before it can come into my home Never again! PS I have pictures if you’d like to see them!
Stayed 3 nights in Mar 2024

10/10 Excellent

Leray

Traveled with family
Disliked: Staff & service
Stayed 1 night in Mar 2024

4/10 Poor

Tonya

Traveled with family
Disliked: Cleanliness, staff & service
Great location, but it could have been a lot cleaner an the inside pool needs some attention
Stayed 1 night in Mar 2024

6/10 Okay

Robert

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was ok but the bathroom was pretty dirty. The entire place could use updating. The pool and water slide was great for the kids but the pool area was very dirty. The morning coffee was really good and Hot.
Stayed 1 night in Mar 2024