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HeartSong Lodge & Resort

3.5 star property
Family-friendly 3.5-star hotel near Dollywood's Splash Country

Choose dates to view prices

Photo gallery for HeartSong Lodge & Resort

Exterior detail
Front of property
Lobby sitting area
Children's activities
Lobby sitting area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1210 Dollywood Resorts Blvd, Pigeon Forge, TN, 37863
  • Place, Dollywood's Splash Country
    ‪9 min walk‬
  • Place, Parrot Mountain and Gardens
    ‪5 min drive‬
  • Place, Dollywood
    ‪6 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪57 min drive‬

Room options

View all photos for KING - Sleeper Sofa

1 bedroom, in-room safe, desk, laptop workspace

KING - Sleeper Sofa

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for KING - Sleeper Sofa w/Balcony

KING - Sleeper Sofa w/Balcony | 1 bedroom, in-room safe, desk, laptop workspace

KING - Sleeper Sofa w/Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for KING - Dormer

1 bedroom, in-room safe, desk, laptop workspace

KING - Dormer

10.0 out of 10
Exceptional
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for KING - Murphy

1 bedroom, in-room safe, desk, laptop workspace

KING - Murphy

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for King Murphy with/Balcony

1 bedroom, in-room safe, desk, laptop workspace

King Murphy with/Balcony

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Two Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Two Queen Beds

9.8 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two QUEEN Beds with Balcony

1 bedroom, in-room safe, desk, laptop workspace

Two QUEEN Beds with Balcony

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE with Balcony

1 bedroom, in-room safe, desk, laptop workspace

FAMILY SUITE with Balcony

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for FAMILY SUITE

FAMILY SUITE | 1 bedroom, in-room safe, desk, laptop workspace

FAMILY SUITE

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for FAMILY SUITE with Balcony Hearing Accesible

1 bedroom, in-room safe, desk, laptop workspace

FAMILY SUITE with Balcony Hearing Accesible

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for THEMED FAMILY SUITE with Balcony

1 bedroom, in-room safe, desk, laptop workspace

THEMED FAMILY SUITE with Balcony

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for THEMED FAMILY SUITE with Balcony Hearing Accessible

1 bedroom, in-room safe, desk, laptop workspace

THEMED FAMILY SUITE with Balcony Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for THEMED FAMILY SUITE - Dormer

1 bedroom, in-room safe, desk, laptop workspace

THEMED FAMILY SUITE - Dormer

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for JUNIOR SUITE - Inside corner

1 bedroom, in-room safe, desk, laptop workspace

JUNIOR SUITE - Inside corner

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for JUNIOR SUITE - Dormer Accessible

1 bedroom, in-room safe, desk, laptop workspace

JUNIOR SUITE - Dormer Accessible

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for JUNIOR SUITE - Dormer

1 bedroom, in-room safe, desk, laptop workspace

JUNIOR SUITE - Dormer

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Two Queen Beds Dormer

1 bedroom, in-room safe, desk, laptop workspace

Two Queen Beds Dormer

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Two QUEEN Beds with Balcony Hearing Accesible

1 bedroom, in-room safe, desk, laptop workspace

Two QUEEN Beds with Balcony Hearing Accesible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two QUEEN Beds with Balcony Accessible

1 bedroom, in-room safe, desk, laptop workspace

Two QUEEN Beds with Balcony Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Murphy Hearing Impaired

1 bedroom, in-room safe, desk, laptop workspace

King Murphy Hearing Impaired

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for KING - Dormer Accessible

1 bedroom, in-room safe, desk, laptop workspace

KING - Dormer Accessible

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for King Sleeper Sofa with Wet Bar

1 bedroom, in-room safe, desk, laptop workspace

King Sleeper Sofa with Wet Bar

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the neighborhood

Pigeon Forge

In Pigeon Forge .Within 3 miles (5 km) of this Pigeon Forge hotel, you'll find Dollywood's Splash Country and Dollywood. Dolly Parton's Stampede Dinner Attraction and LeConte Center at Pigeon Forge are also within 6 miles (10 km).

What's nearby

  • Dollywood's Splash Country - 9 min walk - 0.5 miles
  • Goldrush Stables - 14 min walk - 0.8 miles
  • Rocky Top Mountain Coaster - 4 min drive - 1.7 miles
  • Parrot Mountain and Gardens - 5 min drive - 2.3 miles
  • Dollywood - 6 min drive - 1.7 miles

Getting around

  • McGhee Tyson Airport (TYS) - 66 min drive

Restaurants

  • ‪Spotlight Bakery - ‬11 min drive
  • ‪The Grist Mill Cinnamon Bread - ‬9 min drive
  • ‪Aunt Granny's - ‬8 min drive
  • ‪Sweet Shoppe Candy Kitchen - ‬10 min drive
  • ‪Burger King - ‬9 min walk

About this property

HeartSong Lodge & Resort

Family-friendly 3.5-star hotel near Dollywood's Splash Country
HeartSong Lodge & Resort offers its guests a seasonal outdoor pool, an indoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A children's club, gift shops/newsstands, and tour/ticket assistance are also featured at the family-friendly HeartSong Lodge & Resort. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Pigeon Forge hotel.

  • 302 guestrooms or units
  • 5 levels
  • 2 buildings
  • Meeting rooms
  • Built in 2023
  • Kid's club (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
HeartSong Lodge & Resort offers 302 air-conditioned accommodations with safes and hair dryers. 50-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers.

This Pigeon Forge hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • Children's club (surcharge)
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Seasonal outdoor pool
  • Splash pad

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 24.99 to 39.99 for adults and USD 14.99 to 29.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • Splash pad
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Hardwood flooring in public areas
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch smart TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Meal delivery service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 24.99 to 39.99 for adults, and USD 14.99 to 29.99 for children
  • Valet parking fee: USD 40 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • The seasonal pool will open in April and close in September.

Property is also known as

HeartSong Lodge Resort
HeartSong Lodge & Resort Hotel
HeartSong Lodge & Resort Pigeon Forge
HeartSong Lodge & Resort Hotel Pigeon Forge

Frequently asked questions

How close is HeartSong Lodge & Resort to the airport?

HeartSong Lodge & Resort is 36.3 mi (66-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at HeartSong Lodge & Resort?

As of Mar 13, 2026, prices found for a 1-night stay for 2 adults at HeartSong Lodge & Resort on Mar 22, 2026 start from $292, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does HeartSong Lodge & Resort have an airport shuttle?

Airport shuttle services are not available at HeartSong Lodge & Resort.

Does HeartSong Lodge & Resort offer free breakfast?

Free breakfast isn’t offered at HeartSong Lodge & Resort, but cooked-to-order breakfast is offered for a fee of between USD 24.99 and 39.99 for adults, USD 14.99 and 29.99 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at HeartSong Lodge & Resort?

No, there is no casino at this hotel.

What time is check-in at HeartSong Lodge & Resort?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at HeartSong Lodge & Resort?

This hotel offers free self parking. Valet parking is available for USD 40 per night.

Does HeartSong Lodge & Resort have a pool?

HeartSong Lodge & Resort features an indoor pool and a seasonal outdoor pool.

Does HeartSong Lodge & Resort have a restaurant?

Yes, there is a restaurant on site.

Does HeartSong Lodge & Resort have a spa?

There are no spa services available at this hotel.

How close is HeartSong Lodge & Resort to downtown Pigeon Forge?

HeartSong Lodge & Resort is 2.2 mi away from Pigeon Forge.

HeartSong Lodge & Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 303 out of 348 reviews
Rating 8 - Good. 29 out of 348 reviews
Rating 6 - Okay. 12 out of 348 reviews
Rating 4 - Poor. 1 out of 348 reviews
Rating 2 - Terrible. 3 out of 348 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Deborah, Hartsel

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 2 nights in Jan 2026

10/10 Excellent

Jack

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very nice snd clean. Ton of amenities. The Food was great at both restaurants in the hotel. All the resort staff were awesome and very responsive.
Stayed 2 nights in Dec 2025

10/10 Excellent

Brandon

Stayed 2 nights in Dec 2025

10/10 Excellent

PAUL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, staff was excellent
Stayed 4 nights in Dec 2025

10/10 Excellent

May

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was really helpful and friendly. The room was very clean.
Stayed 4 nights in Nov 2025

6/10 Okay

Tracy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walls are so thin I heard the guy in the next room blowing his nose. Those above me were loud. The bed was horrible, Hard and lumpy. The first night we ate at the restaurant and the food was served cold and the prime rib was 1/2 fat. It’s a beautiful hotel and I was looking forward to my stay sooo much. The staff are nice but you can’t fix walls
Stayed 4 nights in Nov 2025

6/10 Okay

Crystal

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Ticketing/Janitorial/Restaurant/Overnight/Activities/Select few daytime staff were courteous, professional, knowledgeable, honest & hospitable. I would not recommend more than a 4 night stay nor expect compensation for inconveniences on hotels behalf.
Stayed 5 nights in Nov 2025

6/10 Okay

Randy

Traveled with family
Liked: Cleanliness, staff & service, amenities
This room are not design for hearing accessible for our needs due to no doorbell/knock flasher, no fire strobe lights even though it was booked as hearing accessible room. Also, the housekeeping team missed room service after I requested through text message. "Hearing Accessible
Stayed 3 nights in Nov 2025

8/10 Good

Samrat

Had a wonderful stay, clean room, helpful staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, amenities
Great place to stay.. Super clean. Lots of thing on the premise to eat and do. Really nice employees. Fire pits outside to sit at after hours.
Stayed 1 night in Nov 2025

10/10 Excellent

Edria

Stayed 3 nights in Nov 2025

10/10 Excellent

susan, Ringgold

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about our stay!
Stayed 2 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort food fun relaxing and live music during the day only improvement live music at night would be great
Stayed 2 nights in Nov 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was fine
Stayed 1 night in Nov 2025

10/10 Excellent

Myra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
So perfect!
Stayed 2 nights in Nov 2025

8/10 Good

Kenny

Liked: Cleanliness, amenities, property conditions & facilities
Nice.Clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Sharon

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The room was wonderful. Staff was very friendly and accommodating.
Stayed 1 night in Nov 2025

10/10 Excellent

DONNA

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely friendly and welcoming. The hotel was beautiful. Lots of activities and the amenities were great.
Stayed 2 nights in Oct 2025

2/10 Terrible

Paul

Stayed 1 night in Nov 2025

10/10 Excellent

Ray

Stayed 2 nights in Nov 2025

10/10 Excellent

Seungil, Richmond Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 2 nights in Nov 2025

10/10 Excellent

Terri

Traveled with family
Liked: Cleanliness, staff & service, amenities
Amazing lodge!!! We will stay here again, highly recommend.
Stayed 2 nights in Oct 2025

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AWESOME PLACE!
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the best place to stay in Pigeon Forge!
Stayed 3 nights in Oct 2025

6/10 Okay

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Room small, lacked any furniture besides beds and desk. Below expectations for price paid.
Stayed 2 nights in Oct 2025