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"We had a great overnight stay..Even though it was being renovated, we had nice views and room was clean and spacious..My family and I will be staying ... " More

By a verified traveler on Wed 16 Jun 2021

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Hotel Description

Hotel near Island at Pigeon Forge in Pigeon Forge

On river

Stay at this Pigeon Forge hotel and you'll be within half a mile (1 km) of Island at Pigeon Forge and 2 miles (3 km) of LeConte Center At Pigeon Forge. Titanic Museum and The Ripken Experience - Pigeon Forge are also within 2 miles (3 km).

Free perks

A seasonal outdoor pool is featured at this hotel, along with free self parking. Guests will appreciate free perks like on-the-go breakfast and WiFi in public areas. A fireplace in the lobby is also provided.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$72* Per night/room Aug 1 - Aug 2

King Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Honeymoon Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Loft

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Jacuzzi Loft

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Kitchen Loft

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

Timbers Lodge ratings based on 25 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Timbers Lodge

Everyone (13) Couples (6) Family (4)
5 out of 5
Nice hotel

Posted by on Feb 27, 2022

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Comment from Hotel Management

Feb 28, 2022 by Sophia CSR

Hi Luz, We are exceptionally thankful for this awesome rating and comment. It's always a pleasure to hear that you enjoyed your stay, and we are looking forward to your next visit to the area!

1 out of 5
After finally being allowed to check in at first glance our room looked very nice, clean showers, clean fridge, the beds also looked nice. However that was short lived when on the first night as everyone was setteling down bed bugs began to appear. After finding multiple bed bugs in the room and trapping some in a ziplock bag. I took the bag to the front desk where the lady at the front desk acted un shocked at the sight of the bag with bugs that i held up to show her. She did promptly give a full refund for the stay. The room was 310 that we were staying in.

Posted by on Aug 9, 2021

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Comment from Hotel Management

Aug 12, 2021 by Timbers Lodge Management

We do apologize for the issues in your room. The issues have since been fixed.

5 out of 5
We had a great overnight stay..Even though it was being renovated, we had nice views and room was clean and spacious..My family and I will be staying here again in the future..

Posted by on Jun 16, 2021

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Comment from Hotel Management

Jun 17, 2021 by General Manager

Thank you for choosing Timbers Lodge for your overnight stay. We are thrilled we exceeded your expectations for a relaxing stay in our comfortable, log cabin-style hotel here in the beautiful Smoky Mountains. It was a pleasure hosting you and your family, and we are excited about your return visit. Raj Patel General Manager

5 out of 5

Posted by on Apr 22, 2021

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Comment from Hotel Management

May 3, 2021 by General Manager

Thank you for the five-star rating of the Timbers Lodge in Pigeon Forge, Tennessee! We are thrilled we exceeded your expectations for a relaxing stay in our comfortable, log cabin-style hotel here in the beautiful Smoky Mountains. We hope to welcome you back soon. Raj Patel General Manager

4 out of 5
to noisey some man singing almost half the night next room

Posted by on Mar 21, 2021

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Comment from Hotel Management

Mar 22, 2021 by Timbers Lodge Management

We appreciate you choosing us for your accommodation needs. We are sorry for the disturbance you faced due to the noise from the neighboring room.

1 out of 5
Don’t stay here!!! The room was filthy, less than helpful staff and unfriendly. When I asked to be moved to another room due to the crying dog next that kept be awake all night the response was let me call them. Then nothing! No follow up no offer to help or change the room nothing! The stay was so bad i left a day early. Still no offer up to make it right or help from the staff. Do yourself a favor stay at another hotel.

Posted by on Jan 31, 2021

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Comment from Hotel Management

Feb 5, 2021 by Timbers Lodge Management

Thank you for staying your 2 nights with us at Timbers Lodge. When you asked to be moved to a different room, we were sold out and did not have a room to move you to. We did offer you a refund if you wanted to leave, however you did not want to leave. We are a pet friendly hotel, therefor dogs can bark. The other guest was contacted and asked to calm the dogs.

2 out of 5
The only benefit to staying at Timbers Lodge is walking distance to The Island. Only reason my mother and I stayed here was it accepted pets and my mother cannot be separated from her yorkie. Very rundown facility and dirty. Half the lighting in room didn't work nor did the outlets. The sheer curtains were torn and I mean shredded torn. Room was very dreary and much needed renovation. Would never stay here again.

Posted by , from Martinsburg, WV on Oct 18, 2020

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Comment from Hotel Management

Oct 18, 2020 by Supervisor

Linda, Thank you for being our guest at the Timbers Lodge. We wish we had the opportunity to address any issues while you were here. We value your business and hope to welcome you back soon.

4 out of 5
Location was great and staff was pleasant...........................

Posted by , from Jacksonville on Sep 7, 2020

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Comment from Hotel Management

Sep 8, 2020 by Supervisor

Finn, Thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed your stay and the excellent service provided by our staff. All of us at Timbers Lodge look forward to having you back soon.

4 out of 5

Posted by on Aug 27, 2020

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Comment from Hotel Management

Aug 27, 2020 by Supervisor

we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Timbers Lodge.

5 out of 5
Cute rooms with convient location too The Island. Office staff was friendly

Posted by , from Mount airy, nc on Jul 2, 2020

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Comment from Hotel Management

Jul 3, 2020 by mike

Thank You

Renovations + Closures

The following facilities or services will be unavailable from October 25 2021 to December 31 2022 (dates subject to change):

  • Dining venue(s)

The property will be renovating from March 25 2022 to April 30 2022 (completion date subject to change). The following areas are affected:

  • Select guestrooms

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Free breakfast is served daily. WiFi is free in public spaces. A seasonal outdoor pool, tour/ticket assistance, and a vending machine are also featured at Timbers Lodge. Limited free parking is available on a first-come, first-served basis.

  • 53 guestrooms or units
  • To-go breakfast (free)
  • Poolside lounge chairs
  • Coffee in lobby
  • Front desk (limited hours)
  • Tour and ticket information
  • Fireplace in lobby
  • Elevator

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Timbers Lodge offers 53 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 40-inch LED televisions come with premium digital channels. Refrigerators and microwaves are provided. This Pigeon Forge hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • LED television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Roll-in shower
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property cannot accommodate parking for large vehicles, including RVs, buses, boats, or trailers.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 5.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Timbers Lodge Pigeon Forge
  • Timbers Lodge
  • Timbers Pigeon Forge
  • Timbers Log Hotel Pigeon Forge
  • Timbers Log Pigeon Forge
  • Timbers Lodge Hotel
  • Timbers Lodge Pigeon Forge
  • Timbers Lodge Hotel Pigeon Forge

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.