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Econo Lodge Riverside

2.5-star property
2440 Parkway, Pigeon Forge, TN 1-855-201-7819
3.9 out of 5
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See all 22 travelocity Reviews

"Check in was great , staff nice and helpful . First night woke up at 1:30am by my daughter that her arms were swollen by bites , lifted sheets and fou ... " More

By a verified traveler on Sun 26 Sep 2021

Points Of Interest

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Hotel Description

Hotel perfectly located for exploring Pigeon Forge

City center stay

You'll be steps from MagiQuest and within a 10-minute walk of Pigeon Forge Snow. Elvis Museum and Arcade City are also within half a mile (1 km).

Free perks

This hotel features an indoor pool and a spa tub. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 201 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and desks.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$72* Per night/room Nov 7 - Nov 8

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Econo Lodge Riverside ratings based on 22 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Econo Lodge Riverside

Everyone (11) Couples (2) Family (8)
4 out of 5
Check in was great , staff nice and helpful . First night woke up at 1:30am by my daughter that her arms were swollen by bites , lifted sheets and found 2 bugs resembling bed bugs, took a picture and video to show the front desk. Requested to move rooms asap. Clerk was nice and understanding and immediately roomed us to a different room . The new room was fine. I looked at both beds under sheets and mattress and no problem for the rest of the night . Next morning spoke with manager Mitch . He was very apologetic and refund me the first night price as I requested and discounted the price for the 2nd night . Overall with the exemption off the first night we had a good time . Hotel was nice , close to everything, parking was great. I would return to hotel for any future trips.

Posted by , from Waterbury on Sep 26, 2021

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5 out of 5
The location was great to get to all the places we went to go easily. We enjoyed the riverside and watching the ducks in the morning before starting our day. We had a room that faced the main strip, so it did get loud, but nothing that prohibited me sleeping. It was a nice place for the price and to lay our heads after a long day out and about. We'll stay here again.

Posted by on Jul 17, 2021

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2 out of 5

Posted by on Jul 11, 2021

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5 out of 5
I've stayed at Enco Lodge several times when visiting Pigeon Forge. The staff is friendly and there to help when needed. A good example of this on the past stay I had problems with the key card to our room when I went to the office they rekeyed the card and had one of the maintenance men go to the room with me to see what was going on this happened a couple of times. This is the only time that I've had problems there. The pool is clean and is a heated pool my granddaughter would have lived in it if I'd let her, plus the hot tub was worth getting into with sore muscles after a day of keeping up with an 8-year-old. The room was very nice and comfortable for the 3 of us. In the morning they served breakfast while we were there was sausage, scrambled eggs with biscuits and gravy was very good. I highly recommend Econo Lodge for a stay

Posted by on Jun 18, 2021

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4 out of 5
This hotel is beautiful. The only thing we did not like is the walk outside to get to the indoor pool. It was 20• outside and the kids had to walk outside to get to the pool.

Posted by on Apr 6, 2021

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5 out of 5

Posted by on Nov 28, 2020

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Comment from Hotel Management

Nov 28, 2020 by Aftin Hamm/Supervisor, Customer Services

Dear Valued Guest, thank you so much for staying with us at EconoLodge Riverside! We appreciate the 5 star rating and positive feedback you have provided to us. We are pleased to hear that you all loved your stay. We hope to see you all the next time you are in Pigeon Forge. Thank you again for staying with us at EconoLodge Riverside! Have a wonderful day!

1 out of 5
Would not recomend to no one staff was rude stayed four days with a noise ac did not get much rest after having fun in Gatlinburg the pool was a joke way to small for the amount of ppl they book the elevator's feel like they can malfunction are snap at anytime good be more handicap accessible needless to say we could have had a better time stay at a different place .

Posted by , from Gatlinburg TN on Jun 22, 2020

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Comment from Hotel Management

Jun 25, 2020 by Christina Loveday

Dear T.Brooks, I apologize for failing to exceed your expectations. Our pool is a very busy amenity during this time of year with lots of families traveling, As for the staff being rude I will look into this as we strive to do all we can for our guests & Pride ourselves on this. Again I do apologize that you did not enjoy your stay with us and will rectify the issues you encountered immediately.

4 out of 5
Pool area very loud till 11 pm but the kids were having fun.

Posted by on Mar 17, 2020

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Comment from Hotel Management

Mar 28, 2020 by Aftin Manis/Supervisor, Customer Services

Dear Valued Guest, thank you so much for staying with us at EconoLodge Riverside! We appreciate the 4 out of 5 star rating that you have provided. We apologize for the pool area not exceeding your expectations during your stay. We will be sure to pass along this concern to our team. We hope to see you all the next time you are in Pigeon Forge. Thank you again for staying with us at EconoLodge Riverside! Have a great day!

5 out of 5
Great price. Good bed. Sweet location. Outstanding indoor pool. Soso breakfSt.

Posted by on Jan 5, 2020

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Comment from Hotel Management

Jan 5, 2020 by Aftin Manis/Supervisor, Customer Services

Dear Valued Guest, thank you so much for staying with us at EconoLodge Riverside! We appreciate the 5 star rating and positive feedback you have provided to us. We are pleased to hear that you all enjoyed your stay. We hope to see you all the next time you are in Pigeon Fore. Thank you again for staying with us at EconoLodge Riverside! Have a great day!

4 out of 5
Only issue was the ice maker on our floor didn't work.

Posted by on Dec 2, 2019

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Comment from Hotel Management

Dec 3, 2019 by Aftin Manis/Supervisor, Customer Services

Dear Valued Guest, thank you so much for staying with us at EconoLodge Riverside! We appreciate the wonderful rating and feedback you have provided. I do apologize for the Ice Machine but we actually have those particular ones shut down for the winter. The pipes will freeze and bust with us being an exterior entrance hotel. However, we do have three other ice machines on property that we do keep running. We hope this won't deter you from coming back and staying with us at the EconoLodge Riverside! Again, we appreciate your business. Have a wonderful day!

About the Econo Lodge Riverside

Location 2440 Parkway, Pigeon Forge, TN 37863

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Econo Lodge Riverside offers its guests an indoor pool and a spa tub. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 300 square feet (28 square meters). A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Econo Lodge Riverside. Self parking is free. Smoking is allowed in designated areas at this Pigeon Forge hotel.

  • 201 guestrooms or units
  • 3 levels
  • 3 buildings
  • 300 sq ft of conference space
  • 28 sq m of conference space
  • Continental breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Econo Lodge Riverside offers 201 air-conditioned accommodations with coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily.

Nearby Activities

An indoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fishing on site
  • Golfing nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Ecotours nearby
  • Snow tubing nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Number of children who can stay free - 2
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Hotel Names

  • Econo Lodge Riverside
  • Econo Lodge Riverside Hotel
  • Econo Lodge Riverside Hotel Pigeon Forge
  • Econo Lodge Riverside Pigeon Forge
  • Riverside Econo Lodge
  • Econolodge Pigeon Forge
  • Pigeon Forge Econo Lodge
  • Econo Lodge Riverside Hotel
  • Econo Lodge Riverside Pigeon Forge
  • Econo Lodge Riverside Hotel Pigeon Forge

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.