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RiverStone Condo Resort & Spa

4.0 star property
Family-friendly 4-star hotel near The Ripken Experience - Pigeon Forge

Choose dates to view prices

Photo gallery for RiverStone Condo Resort & Spa

Indoor pool, seasonal outdoor pool, pool umbrellas
Property entrance
3 Bedroom Cabin | Egyptian cotton sheets, premium bedding, individually decorated
2 Bedroom Cabin | In-room dining
Lobby

Reviews

9.4

Exceptional

Popular amenities

  • Gym
  • Parking included
  • Hot Tub
  • Pool
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Spa
    SpaSpa

Check-in time

4:00 PM

Check-out time

10:00 AM

Explore the area

Map
212 Dollywood Ln, Pigeon Forge, TN, 37863
  • Popular LocationDolly Parton's Stampede Dinner Attraction10 min walk
  • Popular LocationLeConte Center at Pigeon Forge4 min drive
  • Popular LocationDollywood11 min drive
  • AirportKnoxville, TN (TYS-McGhee Tyson)56 min drive

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About the neighborhood

Pigeon Forge

City center stay.At this Pigeon Forge hotel, you'll be within 3 miles (5 km) of The Ripken Experience - Pigeon Forge and 9 miles (15 km) of Ripley's Aquarium of the Smokies. Great Smoky Mountains National Park is within 9 miles (15 km) and Ober Gatlinburg Ski Resort and Amusement Park is within 12 miles (20 km).

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 10 min walk
  • Old Mill - 15 min walk
  • LeConte Center at Pigeon Forge - 4 min drive
  • Island at Pigeon Forge - 6 min drive
  • Dollywood - 11 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 57 min drive

Restaurants

  • ‪The Old Mill Restaurant - ‬16 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Wendy's - ‬9 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬13 min walk
  • ‪Texas Roadhouse - ‬10 min walk

About this property

RiverStone Condo Resort & Spa

Family-friendly 4-star hotel near The Ripken Experience - Pigeon Forge
RiverStone Condo Resort & Spa offers its guests a full-service spa, a lazy river, and an indoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 3595 square feet (334 square meters) and includes conference space. A seasonal outdoor pool, a spa tub, and a 24-hour fitness center are also featured at the family-friendly RiverStone Condo Resort & Spa. The hotel can provide concierge services and wedding services. Free self parking is available.

This 4-star Pigeon Forge hotel is smoke free.

  • 136 guestrooms or units
  • 6 levels
  • 4 buildings
  • 3595 sq ft of conference space
  • 334 sq m of conference space
  • Built in 2007
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
RiverStone Condo Resort & Spa offers 136 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 48-inch LCD televisions come with cable channels. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Living room
  • Playground
  • Pool gate
  • Seasonal outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms
  • Trampoline

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Things to do

  • 24-hour gym
  • Fishing
  • Full-service spa
  • Indoor pool
  • Lazy river
  • Playground
  • Seasonal outdoor pool
  • Spa tub

Accessibility

  • Elevator

Room amenities

Entertainment

  • 48-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Outdoor space

  • Balcony

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laundry detergent
  • Living room
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Contactless check-out is available.

This property's seasonal pool is subject to closure periodically due to weather conditions.
Please note: In-room fireplaces are only operational in fall and winter months (subject to weather conditions).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

RiverStone
RiverStone Pigeon Forge
RiverStone Resort
RiverStone Resort Pigeon Forge
Riverstone Hotel Pigeon Forge
RiverStone Resort Spa
RiverStone Resort Spa
RiverStone Condo Resort Spa
Riverstone & Spa Pigeon Forge
RiverStone Condo Resort & Spa Hotel
RiverStone Condo Resort & Spa Pigeon Forge
RiverStone Condo Resort & Spa Hotel Pigeon Forge

Frequently asked questions

How close is RiverStone Condo Resort & Spa to the airport?

RiverStone Condo Resort & Spa is 37.7 mi (57-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at RiverStone Condo Resort & Spa?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at RiverStone Condo Resort & Spa on Aug 2, 2024 start from $99.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does RiverStone Condo Resort & Spa have an airport shuttle?

Airport shuttle services are not available at RiverStone Condo Resort & Spa.

Does RiverStone Condo Resort & Spa offer free breakfast?

RiverStone Condo Resort & Spa does not offer free breakfast.

Is there a casino at RiverStone Condo Resort & Spa?

No, there is no casino at this hotel.

What time is check-in at RiverStone Condo Resort & Spa?

Check-in begins at 4:00 PM.

Is there free parking at RiverStone Condo Resort & Spa?

This hotel offers free self parking.

Does RiverStone Condo Resort & Spa have a pool?

RiverStone Condo Resort & Spa features an indoor pool and a seasonal outdoor pool.

Does RiverStone Condo Resort & Spa have a spa?

This hotel has a spa, which features deep-tissue massages, aromatherapy, and body scrubs.

How close is RiverStone Condo Resort & Spa to downtown Pigeon Forge?

RiverStone Condo Resort & Spa is 1.2 mi away from Pigeon Forge.

RiverStone Condo Resort & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 800 out of 1011 reviews" "
Rating 8 - Good. 144 out of 1011 reviews" "
Rating 6 - Okay. 34 out of 1011 reviews" "
Rating 4 - Poor. 22 out of 1011 reviews" "
Rating 2 - Terrible. 11 out of 1011 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Becky

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Pleasant staff
Stayed 4 nights in May 2024

10/10 Excellent

Fletcher, DANVILLE

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2024

10/10 Excellent

SCOTT, Calera

Liked: Cleanliness
Stayed 3 nights in Apr 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Michelle P.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the lazy river!
Stayed 3 nights in Apr 2024

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Apr 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

randall j

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We left the westgate a day early to come to your place. Much better than the wesgate
Stayed 1 night in Apr 2024

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t want to leave! Don’t use washers, there’s a really bad mold build up. Other than that this was my favorite place during my vacation so far. Heads up, Uber is harder to come by…especially during late hours.
Stayed 2 nights in Apr 2024

10/10 Excellent

danny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at RiverStone. Our son's loved the Lazy River and the cookies. We can not wait to return!
Stayed 3 nights in Apr 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in and out. Easy parking and close to restaurants and shopping. The room was very clean and had everything we needed. Would definitely stay again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jorge L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greatest resort we have stayed in Pigeon Forge
Stayed 1 night in Apr 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING! Would stay there again without hesitating! Lazy river was perfect, all rooms are huge and very clean and updated. Didn't even want to leave the hotel at times since we were comfy and relaxed.
Stayed 5 nights in Apr 2024

10/10 Excellent

Carmen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the comfortability and coziness of our room. It was the perfect end to our trip to relax in the jacuzzi and enjoy a nice fire. We'd absolutely stay here again!
Stayed 1 night in Apr 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Josh

Stayed 1 night in Apr 2024

10/10 Excellent

K

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The condo was very clean. It had everything we needed. The bed was comfortable. The kitchen had everything you need to cook a meal. The balcony was over looking the river. The lazy river and inside pool was nice. Very nice place to stay.
Stayed 2 nights in Apr 2024

4/10 Poor

Verified traveler

Disliked: Staff & service
Hidden fees
Front desk people not very friendly or helpful . Check out time 10am and mo extension allowed . Hidden fees not revealed on website when booking or in confirmation email by hotels.com
Stayed 2 nights in Apr 2024

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24 hour indoor pool and lazy river were great! Condo was clean and well prepared. Staff friendly and helpful. Great for families.
Stayed 1 night in Apr 2024

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very nice location to everything and nice pool area clean
Stayed 1 night in Apr 2024

8/10 Good

Tammy

Stayed 2 nights in Apr 2024