Mountain Vista Inn & Suites

2.5 star property
Hotel near Island at Pigeon Forge in Pigeon Forge

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Photo gallery for Mountain Vista Inn & Suites

Front of property
Double Room, 2 Queen Beds | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Penthouse Apartment | Living area | 32-inch TV with cable channels
Deluxe King Suite with Jacuzzi | Living area | 32-inch TV with cable channels
Property entrance

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
2647 Parkway, Pigeon Forge, TN, 37863
  • Island at Pigeon Forge
    ‪4 min walk‬
  • LeConte Center at Pigeon Forge
    ‪17 min walk‬
  • Titanic Museum
    ‪2 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪65 min drive‬

Room options

Deluxe King Suite with Jacuzzi

  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms

  • 427 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms

  • 320 sq ft
  • Sleeps 4
  • 2 King Beds

King room

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, 2 Queen Beds

  • 213 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 3 Bedrooms

  • 391 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

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About the neighborhood

Pigeon Forge

Downtown Pigeon Forge stay.A stay at this Downtown Pigeon Forge hotel places you within half a mile (1 km) of Island at Pigeon Forge and 2 miles (3 km) of Titanic Museum. The Track and Pirates Voyage Dinner & Show are also within half a mile (1 km).

What's nearby

  • Island at Pigeon Forge - 4 min walk - 0.3 miles
  • Great Smoky Mountain Wheel - 4 min walk - 0.3 miles
  • Christmas Place - 8 min walk - 0.5 miles
  • LeConte Center at Pigeon Forge - 17 min walk - 0.9 miles
  • Titanic Museum - 2 min drive - 1.5 miles

Getting around

  • McGhee Tyson Airport (TYS) - 52 min drive

Restaurants

  • ‪Paula Deen's Family Kitchen - ‬7 min walk
  • ‪Ole Smoky Moonshine "The Barn - ‬7 min walk
  • ‪Mellow Mushroom - ‬4 min walk
  • ‪Margaritavile - ‬11 min walk
  • ‪Downtown Flavortown - ‬9 min walk

About this property

Mountain Vista Inn & Suites

Hotel near Island at Pigeon Forge in Pigeon Forge
As a guest of Mountain Vista Inn & Suites, you'll find an indoor pool, a terrace, and a vending machine. WiFi is free in public spaces. Mountain Vista Inn & Suites also features an ATM and an elevator. Free self parking is available.

This Pigeon Forge hotel is smoke free.

  • 59 guestrooms or units
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
Mountain Vista Inn & Suites offers 59 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

English

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Indoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Thursday (8:00 AM - 11:00 PM) and Friday - Saturday (8:00 AM - 2:00 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation.

We should mention

  • Pool access available from 10:00 AM to 11:30 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mountain Vista Inn Pigeon Forge
Mountain Vista Inn
Mountain Vista Pigeon Forge
Family Inns Of America - Twin Malls Hotel Pigeon Forge
Mountain Vista Inn & Suites Hotel
Mountain Vista Inn & Suites Pigeon Forge
Mountain Vista Inn & Suites Hotel Pigeon Forge

Frequently asked questions

How close is Mountain Vista Inn & Suites to the airport?

Mountain Vista Inn & Suites is 35.6 mi (52-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

Does Mountain Vista Inn & Suites have an airport shuttle?

Airport shuttle services are not available at Mountain Vista Inn & Suites.

Does Mountain Vista Inn & Suites offer free breakfast?

Mountain Vista Inn & Suites does not offer free breakfast.

Is there a casino at Mountain Vista Inn & Suites?

No, there is no casino at this hotel.

What time is check-in at Mountain Vista Inn & Suites?

Check-in start time: 4 PM; Check-in end time: 11:00 PM.

Is there free parking at Mountain Vista Inn & Suites?

This hotel offers free self parking.

Does Mountain Vista Inn & Suites have a pool?

Mountain Vista Inn & Suites features an indoor pool. Guests can enjoy pool access from 10:00 AM to 11:30 PM.

Does Mountain Vista Inn & Suites have a spa?

There are no spa services available at this hotel.

How close is Mountain Vista Inn & Suites to downtown Pigeon Forge?

Mountain Vista Inn & Suites is 0.9 mi away from Pigeon Forge.

Mountain Vista Inn & Suites Reviews

Reviews

6.0
Rating 10 - Excellent. 201 out of 1005 reviews
Rating 8 - Good. 195 out of 1005 reviews
Rating 6 - Okay. 202 out of 1005 reviews
Rating 4 - Poor. 169 out of 1005 reviews
Rating 2 - Terrible. 238 out of 1005 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Kim

Property was nice.
Stayed 1 night in Jul 2025

2/10 Terrible

Miodrag

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfriendly staff, barely speak English, tv wasn't working in my room, guy from front desk told us turn the switch from the back of TV we told him we did it but TV wasn't working, he said to us we shouldn't stay here, yes he is right we are not planning stay in the hotel at all. Beds uncomfortable, itchy and lights was about to blow up, ceiling coming off, very unpleasant and uncomfortable stayed.
Stayed 2 nights in May 2025

10/10 Excellent

Gage

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Gloria

Traveled with group, Traveled with family
Disliked: Amenities
I don’t even know where to start. This hotel is so outdated and dirty, they first had to change our room because the first one had broken furniture and blood on the wall. We stayed in the two bedroom suite and they didn’t even have a place to hang our clothes. The parking so terrible we had to park in the bank next door and we had to make sure we were gone before the bank opened. There was a ton of cobwebs on the ceiling. I hate that this hotel is in such bad shape? It is in a great location and the staff are very nice and helped us all they could.
Stayed 6 nights in Apr 2025

4/10 Poor

joyce

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I booked thru expedia a double room with 2 queen beds..they moved us to a single room with 2 double beds..staff rude..indoor pool water was green. Room had alot of patched areas an not painted. No hair dryers or breakfasts as advertised. Very street noisy. The price you pay you expect better. Never going back
Stayed 6 nights in Apr 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

2/10 Terrible

Maureen, Fort Collins

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the dirtiest place I have ever stayed in. Dirty bathroom with rust and holes in ceiling. Heard a mouse or rat running around at night. We had a 3 bedroom unit with 6 adults and they wanted to charge extra for more than 2 room keys. They also only provided 1 1/2 rolls of toilet paper for 6 adults (4 women) for a 3 day stay and got mad at us when we asked for more because we were out of toilet paper. They tried to just give us 1 roll and I insisted on at least 2 rolls and then they got really mad and one of them followed me upstairs on the elevator. I wish I could upload the pictures of this rat trap so you can see how turkey awful it was.
Stayed 2 nights in Apr 2025

6/10 Okay

Cassy

Liked: Staff & service
Disliked: Property conditions & facilities
We stayed here a year and a half prior to this visit. This time, the rooms were not as clean.
Stayed 5 nights in Mar 2025

4/10 Poor

Joshua

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was dirty
Stayed 1 night in Apr 2025

2/10 Terrible

Joshua

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel Mountain vista inn was the worse hotel I've ever been in. The rooms are filthy, the beds had hair and dirt o. The sheets and mattresses, the pool water was brown. I would not recommend this hotel to anyone. The beds are also the most uncomfortable bed ever.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Stayed 2 nights in Mar 2025

6/10 Okay

Jenny

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything was bad!!!
Stayed 5 nights in Mar 2025

8/10 Good

Aquino

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious
Stayed 2 nights in Mar 2025

2/10 Terrible

Ebony

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended

Extremely disappointed to the point my family had to consider finding another hotel. The room was filthy—stained sheets and a terrible smell. It was clear that housekeeping had not done a thorough job. I expected better cleanliness for the price. I do not recommend this place unless they seriously improve their standards.
Stayed 2 nights in Mar 2025

4/10 Poor

Salam

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and old, too noisy
Stayed 2 nights in Mar 2025

10/10 Excellent

Brandon

Stayed 1 night in Feb 2025

8/10 Good

Chirawan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Jb

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here every year for our anniversary it’s always pleasant close to everything
Stayed 3 nights in Mar 2025

10/10 Excellent

ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

amber

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Ok place to stay. But they charge u a deposit then make up a reason to keep it. You will not get your deposit back. Do not have the breakfast anymore. Didn’t really see staff except for checking in and checking out. Bathroom is tiny and no door or curtain on the shower so u have to put a towel on the floor.
Stayed 1 night in Mar 2025

6/10 Okay

Shelly

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Best location

This hotel was okay; the kids enjoyed the heated indoor pool since it was winter when we visited. It is all outside so you will need to walk back to your room through the weather. There were some obvious signs of wear and tear throughout the place; a dented piece of metal along the elevator door frame, a piece of the wall liner inside of the elevator had came off showing just the metal casing of the elevator, lots of scratched in names and initial anwhere you look. On our first day there, the worker entered the room, I think they mistakenly thought we had checked out. It took us by surprise as our group was all female and a strange man had barged into the room. Maybe they be more careful when reviewing checkout times and even knock before entering any rooms. There was also a few bugs here and there. The biggest plus for this hotel is affordability and location. It is in the perfect spot to get to the Island and out to the parkway with ease. There is a grocery store and gas station across the street and a couple of souviner shops next door. All in all I would probably stay here again.
Stayed 3 nights in Feb 2025

6/10 Okay

Sonya

Stayed 3 nights in Feb 2025

10/10 Excellent

Monica

Liked: Staff & service
Stayed 1 night in Feb 2025