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4.2 out of 5

"The room appeared to be brand new or at least they have kept it in extremely good shape. Very pleased. " More

By a verified traveler on Fri 28 Aug 2020

Hotel Description

Hotel near Nashville Broadway in Nashville

Downtown Nashville stay

A stay at this Downtown Nashville hotel places you within half a mile (1 km) of Nashville Broadway and 2 miles (3 km) of Vanderbilt University. Bridgestone Arena and Music City Center are also within 2 miles (3 km).

Free breakfast

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the free self-serve breakfast each morning.

Free wired Internet, microwaves

Featuring conveniences like microwaves and coffee/tea makers, the 103 guestrooms also offer free wired Internet and TVs with cable channels. WiFi, free weekday newspapers, and free local calls are also available.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$65* Per night/room Jan 17 - Jan 18

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus Music Row ratings based on 44 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Music Row

Everyone (29) Couples (5) Family (6)
1 out of 5
Run by amateurs. Poor value for money. Customer comes second behind revenue. I will never choose Best Western again, because of this experience.

Posted by , from Charlotte on Aug 29, 2020

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Comment from Hotel Management

Sep 9, 2020 by Front Office Manager

Thank you for being our guest and taking the time to share feedback on your experience. My apologies on our behalf for not delivering a more welcoming and better overall experience. We always strive to deliver very helpful and efficient service to each of our guests, I'm very sorry this did not happen in your case.

5 out of 5
The room appeared to be brand new or at least they have kept it in extremely good shape. Very pleased.

Posted by , from Chicago on Aug 28, 2020

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Comment from Hotel Management

Sep 9, 2020 by Front Office Manager

We appreciate your review of your recent stay at our hotel.

4 out of 5

Posted by on Jul 26, 2020

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Comment from Hotel Management

Jul 27, 2020 by Front Office Manager

Thank you for taking the time out to write a review.

5 out of 5

Posted by on Jul 18, 2020

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Comment from Hotel Management

Jul 28, 2020 by Front Office Manager

Thank you for being our guest.

5 out of 5
everything was great,except breakfast ?

Posted by on Jul 5, 2020

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Comment from Hotel Management

Jul 11, 2020 by Front Office Manager

Thank you for the review. We will make changes in breakfast items.

5 out of 5

Posted by on Jun 26, 2020

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Comment from Hotel Management

Jun 26, 2020 by Front Office Manager

Thank you for the review!

1 out of 5
We ended up not staying here the room had a hole in the wall the listing said it had a sleeper sofa in the room and it didn’t and all of their other rooms were dirty or booked. They wanted to hurry up and clean a room for me that would fit us but during this pandemic i didn’t feel comfortable. Was super uneasy anyways. I am not happy

Posted by on Jun 23, 2020

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Comment from Hotel Management

Jun 24, 2020 by Front Office Manager

We thank you for sharing your feedback, though we are very sorry to learn that your stay fell short of the high standards that you have come to expect from us. Please rest assured that we will address your comments with our staff so that we may ensure a better experience going forward. We hope that you have the opportunity to return to our great city again

4 out of 5
The hotel was okay, not alot of choices on ordering take out

Posted by on Mar 16, 2020

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Comment from Hotel Management

Mar 17, 2020 by Front Desk Manager

Thank you for taking the time to write your review!

5 out of 5
We would have appreciated a shuttle to the convention center. The walk was long and the sidewalk over the freeway felt like an accident ready to happen.

Posted by on Mar 5, 2020

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Comment from Hotel Management

Mar 6, 2020 by Front Desk Manager

Thank you for taking the time out to write feedback about your recent stay. We have forwarded your comments to the upper management. Hope to see you next time your travel brings you to the music city.

4 out of 5
Convenient, free parking close to work and affordable

Posted by on Feb 25, 2020

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Comment from Hotel Management

Feb 26, 2020 by Front Desk Manager

We appreciate your positive comments regarding your recent stay. Hope to see you soon!

About the Best Western Plus Music Row

Location 1407 Division Street, Nashville, TN 37203

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Music Row offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Plus Music Row. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Nashville hotel is smoke free.

  • 103 guestrooms or units
  • 5 levels
  • Breakfast available (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Nashville Intl. Airport (BNA) (12.5 km / 7.8 mi)
  • Train station: Nashville Riverfront Station (2.7 km / 1.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Plus Music Row offers 103 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free self-serve breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 1 per stay (rates may vary)
  • Secured self parking fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Music Row
  • Best Western Music Row Plus
  • Best Western Plus Hotel Music Row
  • Best Western Plus Music Row
  • Music Row Best Western
  • Best Western Downtown Music Row Nashville
  • Best Western Hotel Nashville
  • Best Western Music Row Hotel Nashville
  • Best Western Music Row Nashville
  • Best Western Nashville
  • Nashville Best Western
  • Best Western Plus Music Row Hotel Nashville
  • Best Western Plus Music Row Hotel
  • Best Western Plus Music Row Nashville
  • Best Western Plus Music Row Motel Nashville
  • Best Western Plus Music Row Motel
  • Best Plus Music Row Nashville
  • Best Western Plus Music Row Hotel
  • Best Western Plus Music Row Nashville
  • Best Western Plus Music Row Hotel Nashville

You should know

  • The seasonal pool will open in April and close in September.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.