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Sheraton Grand Nashville Downtown

4-star property
623 Union St, Nashville, TN 1-855-201-7819
4.2 out of 5
Very good!
See all 33 travelocity Reviews

"After being told that I would pay a couple of hundred dollars to stay overnight at this Sheraton, I was shocked and dismayed when I drove into the par ... " More

By a verified traveler on Tue 04 Jul 2023

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Hotel Description

4-star hotel near Broadway

City center stay

Within a 10-minute walk of this Downtown Nashville hotel, you'll find Broadway and Ryman Auditorium. Also, Bridgestone Arena is within half a mile (1 km) and Nissan Stadium is within 2 miles (3 km).

Free area shuttle

This hotel features 2 bars/lounges and a gym. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy a meal from the restaurant and perks like a free area shuttle.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$179* Per night/room Sep 24 - Sep 25

Room, 1 King Bed, Accessible, Non Smoking (Mobility w/ Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Double Beds, Non Smoking, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Sheraton Grand Nashville Downtown ratings based on 33 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Grand Nashville Downtown

Everyone (23) Couples (6) Family (2)
4 out of 5

Posted by on Sep 3, 2023

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5 out of 5

Posted by on Jul 21, 2023

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Comment from Hotel Management

Aug 10, 2023 by Customer Service

Thank you for taking the time to leave this wonderful rating, Lisa! We hope to see you again soon at Sheraton Grand Nashville so we can share yet another amazing experience!

4 out of 5
After being told that I would pay a couple of hundred dollars to stay overnight at this Sheraton, I was shocked and dismayed when I drove into the parking garage and immediately confronted with having to pay an ADDITIONAL $54 to park for 24 hours. BEWARE! This hotel does not give adequate notice that you are going to be stuck paying a parking fee ON TOP OF your hotel charge.

Posted by , from Indianapolis on Jul 4, 2023

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Comment from Hotel Management

Jul 6, 2023 by Customer Service

Thanks for the review, Christina!We are glad you had a great experience with us! We are disappointed to see some of your concerns, and we will let our team know about them. We always work very hard to make sure all of our guests have a pleasant stay. We look forward to hosting you again for an even better experience.Thanks again, and have a lovely day!

5 out of 5
It was good

Posted by on Jun 19, 2023

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Comment from Hotel Management

Jun 20, 2023 by Customer Service

Thank you for the great rating, Richard!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Sheraton Grand Nashville! We hope you plan on staying with us again soon!We're looking forward to your next visit!

5 out of 5

Posted by , from LINCOLN on Jun 11, 2023

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Comment from Hotel Management

Jul 3, 2023 by Customer Service

Thank you for the perfect rating, Kayla!We are very pleased to hear that you had a wonderful stay at Sheraton Grand Nashville. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

4 out of 5

Posted by , from Dubuque on Apr 3, 2023

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Comment from Hotel Management

Apr 24, 2023 by Customer Service

Thank you for the 4/5 rating, Ike!We are excited to see that you had an enjoyable experience at Sheraton Grand Nashville. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!

5 out of 5
Great location

Posted by on Mar 12, 2023

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Comment from Hotel Management

Mar 14, 2023 by Customer Service

Thank you for taking the time to leave this wonderful review, Amy!We're so glad to hear that you had a positive stay with us at Sheraton Grand Nashville! We're also thrilled that you loved our central location so much! We'd love to see you again soon so we can share an even more enjoyable experience with you.

5 out of 5
Great spot, great staff

Posted by on Jan 8, 2023

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Comment from Hotel Management

Jan 10, 2023 by Customer Service

Thanks for the fantastic review, Colleen!It's excellent you had such an amazing stay at Sheraton Grand Nashville! We're delighted our team made you feel so welcome and valued during your time in our hotel. We endeavor to go above and beyond to ensure our guests have a memorable experience. That's what we like to see!We can't wait until your next visit so we can share another fantastic experience with you soon!

5 out of 5

Posted by on Jan 3, 2023

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5 out of 5
Liked everything. Property was clean and the staff very friendly.

Posted by on Dec 18, 2022

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Comment from Hotel Management

Dec 20, 2022 by Customer Service

Thank you for sharing this wonderful review, David!We are very pleased to hear that you had an enjoyable experience at Sheraton Grand Nashville and enjoyed our clean accommodations! We appreciate your praise for our team; they work very hard to ensure every guest feels right at home. We are delighted you felt welcomed and valued during your time with us!We'd love to share another positive experience with you in the future!

About the Sheraton Grand Nashville Downtown

Location 623 Union St, Nashville, TN 37219

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and 17 meeting rooms. WiFi is free in public spaces. Event space at this hotel measures 30000 square feet (2787 square meters) and includes a conference center. A fitness center, a library, and tour/ticket assistance are also featured at the business-friendly Sheraton Grand Nashville Downtown. A free area shuttle within 2 miles is available. Parking is available for a fee. This 4-star Nashville hotel is smoke free.

  • 482 guestrooms or units
  • 28 levels
  • 2 bars or lounges
  • 30000 sq ft of conference space
  • 2787 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Nashville Riverfront Station (1.4 km / 0.9 mi)
  • Property shuttles: Free area shuttle within 2 miles
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sheraton Grand Nashville Downtown offers 482 accommodations with video-game consoles and safes. Pillowtop beds feature premium bedding. 47-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested.

  • Pillowtop beds
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Weekday newspapers (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

The Library Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Skye Lounge - Onsite rooftop bar. Open select days.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses solar energy

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property uses solar energy. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Comprehensive food waste policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Pets allowed (no fees)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Renewable energy source - solar
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 16–20 per person
  • Self parking fee: USD 50.00 per night (in/out privileges)
  • Valet parking fee: USD 60.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sheraton Nashville Downtown
  • Nashville Downtown Sheraton
  • Sheraton Hotel Nashville Downtown
  • Sheraton Nashville Downtown
  • Sheraton Grand Nashville Hotel
  • Nashville Sheraton
  • Sheraton Nashville
  • Sheraton Grand Nashville Downtown Hotel
  • Sheraton Grand Nashville
  • Nashville Sheraton
  • Sheraton Nashville
  • Sheraton Grand Nashville Downtown Hotel
  • Sheraton Grand Nashville Downtown Nashville
  • Sheraton Grand Nashville Downtown Hotel Nashville

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.