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Grand Smokies Resort Lodge

2.5 star property
Hotel near Titanic Museum, connected to the convention center in Pigeon Forge

Choose dates to view prices

Photo gallery for Grand Smokies Resort Lodge

Indoor pool
Lobby sitting area
Family Suite | Iron/ironing board, free WiFi, bed sheets
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2385 Parkway, Pigeon Forge, TN, 37863
  • Place, Christmas Place
    ‪6 min walk‬
  • Place, Titanic Museum
    ‪11 min walk‬
  • Place, Island at Pigeon Forge
    ‪16 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪64 min drive‬

Room options

View all photos for Standard Double Room, 2 Queen Beds, Pets Allowed

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Pets Allowed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite

Family Suite | Iron/ironing board, free WiFi, bed sheets

Family Suite

8.0 out of 10
Very good
(3 reviews)
  • 2 bedrooms
  • Mountain view
  • Sleeps 8
  • 1 Queen Bed and 2 Large Twin Bunk Beds

View all photos for Double Queen Suite

Iron/ironing board, free WiFi, bed sheets

Double Queen Suite

7.6 out of 10
Good
(61 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Kitchen Fireplace

Queen Kitchen Fireplace | Iron/ironing board, free WiFi, bed sheets

Queen Kitchen Fireplace

8.4 out of 10
Very good
(75 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite | Iron/ironing board, free WiFi, bed sheets

King, Jetted Spa Tub, Suite

8.6 out of 10
Excellent
(60 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 Bedroom, Pets Allowed

Iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Bedroom, Pets Allowed

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Pigeon Forge

On boardwalk/promenade.You'll find Titanic Museum and Hatfield and McCoy Dinner Show within a 15-minute walk of this Pigeon Forge hotel. Biblical Times Dinner Theater and Hollywood Wax Museum are also within half a mile (1 km).

What's nearby

  • Christmas Place - 6 min walk - 0.4 miles
  • Titanic Museum - 11 min walk - 0.6 miles
  • Hatfield and McCoy Dinner Show - 12 min walk - 0.7 miles
  • Island at Pigeon Forge - 16 min walk - 0.9 miles
  • LeConte Center at Pigeon Forge - 3 min drive - 2.0 miles

Getting around

  • McGhee Tyson Airport (TYS) - 51 min drive

Restaurants

  • ‪Sunliner Diner - ‬3 min walk
  • ‪Downtown Flavortown - ‬17 min walk
  • ‪Local Goat - ‬9 min walk
  • ‪Blue Moose Burgers & Wings - ‬5 min walk
  • ‪Azul - ‬17 min walk

About this property

Grand Smokies Resort Lodge

Hotel near Titanic Museum, connected to the convention center in Pigeon Forge
There's a restaurant on site. Public spaces have free WiFi. Grand Smokies Resort Lodge offers its guests a children's pool, an indoor pool, a waterslide, and a fitness center. There are 3 meeting rooms available. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at Grand Smokies Resort Lodge. Self parking is free.

Smoking is allowed in designated areas at this Pigeon Forge hotel.

  • 160 guestrooms or units
  • Meeting rooms
  • Conference center
  • Front desk (24 hours)
  • Tour and ticket information
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Dining venue
Grand Smokies Resort Lodge offers 160 shared accommodations with air conditioning, hair dryers, and irons/ironing boards. Cable television is provided. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and change of towels can be requested.

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  • Breakfast included
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Oct 2 - Oct 3
Total with taxes and fees
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Property amenities

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Shared accommodations

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per day, plus a deposit of USD 200.00 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cribs (infant beds) are available for USD 15.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 9:00 AM to midnight.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Grand Smokies Pigeon Forge
Grand Smokies Resort Lodge Hotel
Grand Smokies Resort Lodge Pigeon Forge
Grand Smokies Resort Lodge Hotel Pigeon Forge

Frequently asked questions

How close is Grand Smokies Resort Lodge to the airport?

Grand Smokies Resort Lodge is 34.8 mi (51-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Smokies Resort Lodge?

As of Sep 29, 2025, prices found for a 1-night stay for 2 adults at Grand Smokies Resort Lodge on Oct 9, 2025 start from $125.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Smokies Resort Lodge have an airport shuttle?

Airport shuttle services are not available at Grand Smokies Resort Lodge.

Does Grand Smokies Resort Lodge offer free breakfast?

Grand Smokies Resort Lodge does not offer free breakfast.

Is there a casino at Grand Smokies Resort Lodge?

No, there is no casino at this hotel.

What time is check-in at Grand Smokies Resort Lodge?

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM. Early check-in costs USD 50.00 (subject to availability).

Is there free parking at Grand Smokies Resort Lodge?

This hotel offers free self parking.

Does Grand Smokies Resort Lodge have a pool?

Grand Smokies Resort Lodge features an indoor pool and a children's pool. Guests can enjoy pool access from 9:00 AM to midnight.

Does Grand Smokies Resort Lodge have a restaurant?

Yes, there is a restaurant on site.

Does Grand Smokies Resort Lodge have a spa?

There are no spa services available at this hotel.

How close is Grand Smokies Resort Lodge to downtown Pigeon Forge?

Grand Smokies Resort Lodge is 1.5 mi away from Pigeon Forge.

Grand Smokies Resort Lodge Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 462 out of 976 reviews
Rating 8 - Good. 231 out of 976 reviews
Rating 6 - Okay. 155 out of 976 reviews
Rating 4 - Poor. 75 out of 976 reviews
Rating 2 - Terrible. 53 out of 976 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Akena

Stayed 1 night in Jun 2025

10/10 Excellent

Damonica

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is clean, very nice and very convenient. Breakfast has some issues. Buffet breakfast at a restaurant in same parking lot as hotel. With conditions 1) only 2 adults (even if you booked room for 4 with kids) 2) you pay for drinks and tip 3) only between 8 and 930 (which will not works if you have a early morning plan like going to cades cove or dollywood)
Stayed 7 nights in Jun 2025

6/10 Okay

C David

Traveled with family
Liked: Cleanliness
Disliked: Staff & service

Family vacation

Room was clean and served its purpose. Resort is in a great location within walking distance to several restaurants and entertainment venues. Now for the not-so-good. Room was advertised as sleeping 3 with a queen bed and a couch. The third person must be under 4 ft tall as the couch was only 48 inched wide. NOT suitable for a teenager. My receipt stated that the room included FREE breakfast for 3. Upon check-in, I was informed that was incorrect and I must pay for the third person (unless they are under 5 yrs old). Also, breakfast is NOT free regardless as you must pay for drinks and an expected tip. My "free" breakfast cost $30. We did not go back as there were much better options within walking distance. Carpet had stains everywhere. Also, a pet peeve of mine was the very loose toilet seat. Not only that, but the toilet seat was too small for the toilet. (wrong size). There is also a building that obviously has bands from time to time right next to our room. Our windows literally rattled until close to 10 pm on Friday night. Thankfully it didn't go on later than that. Pictures make pool appear much bigger than it actually is and it felt like a sauna. As stated, it served its purpose, but I'll never stay here again.
Stayed 2 nights in Jun 2025

6/10 Okay

Amber

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Jun 2025

8/10 Good

Josuan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Buena ubicación, cuarto pequeño, baño super pequeño, desayuno buffet SOLO fines de semana. Estacionamiento gratis y buena piscina con termal.
Stayed 3 nights in Jun 2025

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Virginia

Stayed 1 night in Jun 2025

2/10 Terrible

Doug

Stayed 3 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good family resort.

Good value with daily breakfast buffet. Nice indoor pool is open until 1am. Lots of families but that’s what pigeon forge is all about. Only papa John’s allowed to deliver on site. All other food deliveries must be received off property.
Stayed 4 nights in Jun 2025

6/10 Okay

Caroline

Traveled with family
Liked: Staff & service

Issues

I booked two rooms. Expected them to be conjoining rooms. Well, in the second room, on the last night they had an issue in their bathroom. The adult in the room called for maintenance to come and front desk told her they would be right up. A hour later and the maintenance people still hadn’t shown up. So, they all went back to bed. The outlets were so loose you couldn’t keep a plug in them.
Stayed 3 nights in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in Jun 2025

6/10 Okay

Stephanie

Traveled with family
Liked: Staff & service
Okay. Showing it's age. Needs updated with technology like lamps with charge ports or separate charge stations in rooms.
Stayed 1 night in Jun 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short getaway

It was a very nice room clean and well maintained. The staff were very friendly and helpful and was in a great location. I would definitely stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Molly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything.
Stayed 2 nights in May 2025

10/10 Excellent

crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service
Parking is an issue especially in the evenings because sharing the front lot with Buffet. This is no fault of the hotel but someone thought it was ok for their children to slam doors and run up and down hall at 11pm. But besides those 2 issues it's a decent place.
Stayed 3 nights in Jun 2025

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was really good BUT they put us in a room with a view of the dumpster area. Literally 5 feet from it so real outside view at all. Shower water pressure was horribly low. Parking was decent and hotel was in good area with many things to do around.
Stayed 4 nights in Jun 2025

10/10 Excellent

Kamika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay here. We hung out in the pool. We played cards in the lobby. From the 5th there was a nice view. The staff was kind. The breakfast buffet next door was actually pretty good. The hotel is conveniently located. The bed wasn't a comfortable as some others and the room was slightly dated. But I'm a stickler on cleanliness and being treated kind. And those 2 things i received. Also free breakfast is always a plus. So overall, a 9.5 from me.
Stayed 1 night in Jun 2025

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel felt un maintained. The continental breakfast is actually a coupon to a restaurant next door to the hoel. Even though the food was good you still have to pay for drinks. Its not a chep restaurant. Felt for the amount of money I paid to stay there it was not up to par.
Stayed 2 nights in Jun 2025

6/10 Okay

Katrina

Stayed 2 nights in Jun 2025

6/10 Okay

Melissa

Traveled with partner
Liked: Cleanliness, amenities
The bed and pillows were very comfortable. The pool was heated and large and open untill 1 am which was amazing since we were out all day doing things and would get back to hotel late we could still enjoy the nice heated pool. Front desk staff was kind. Free breakfast vouchers were helpful. Balconies were nice to look out on the town. Although many good things about this hotel....some things we didnt like...... *** The bathroom had tons of ants. *** The trim pieces were falling off the walls. *** The neighbors were noisy- brought dog that barked at early hours of the morning. *** The water pressure was good however the curtain didnt close quite right, i think it was just old ( and dirty) so water would spray all over the place when showering.
Stayed 4 nights in Jun 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was nice and clean only thing I have to complain about is when we got to our room no air was on it was 98 degrees in the room and it took the rest of the night to cool it off the people working the desk was all super sweet they need to fix up the game room they have over half the games they have don’t work but over all I would stay again just call and have them put the air on before I come
Stayed 3 nights in Jun 2025

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very lovely one day stay staff was pretty good
Stayed 1 night in Jun 2025