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"Room was clean but not very spacious. In a good location. Worth the money! " More

By a verified traveler on Mon 26 Apr 2021

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Hotel Description

Hotel near Dollywood in Pigeon Forge

City center stay

Within 3 miles (5 km) of this hotel, you'll find Island at Pigeon Forge and Titanic Museum. Patriot Park and Dolly Parton's Stampede Dinner Attraction are also within half a mile (1 km).

Outdoor pool

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the express check-in. Enjoy the seasonal outdoor pool and conveniences like a 24-hour front desk and laundry facilities.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$45* Per night/room Feb 4 - Feb 5

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Guest Inn Pigeon Forge ratings based on 17 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Guest Inn Pigeon Forge

Everyone (9) Couples (4) Family (4)
1 out of 5
This was the worst experience I’ve ever had. The room and entire hotel are run down, unsafe and filthy. Smelled of mold, floor joists were rotting and have sunken down in the center of the room at least 3”. The cabinets were hanging on the wall by a thread. Sheets and pillow case had hair and stains on them. When we confronted the front desk nothing was done we left and were refused a refund. I have called Travelocity and they didn’t give me a refund either, I suggested they remove Guest Inn from their site which I will not use anymore. Definitely read all the reviews on this hotel and scroll away from it as fast as you can the pictures they provide must be 20 years old

Posted by on Dec 29, 2021

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Comment from Hotel Management

Jan 3, 2022 by Hotel Manager

Dear Guest, Thanks for your stay at our hotel. We are sorry that you had a very unpleasant stay at our hotel. We have seriously taken note of your comments about multiple issues, which made your stay undesirable. It is clear that we have let you down, and for that we apologize. This is not an indication of how we normally do business, and I'm concerned with the quality of your experience. We have taken up the issue with our management team and also instructed to take required action. I hope you will generously give us another chance in the future. We take all comments seriously and will do better for you next time. Sincerely, Hotel Manager​

5 out of 5

Posted by on Dec 21, 2021

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3 out of 5

Posted by on Jul 11, 2021

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Comment from Hotel Management

Jul 22, 2021 by Hotel Manager

Dear Guest, Thanks for your stay and feedback. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. We try to provide the best experience in town, and that seems to be a goal. We take pride in doing what's right to ensure the best possible guest experience and hope you will be able to stay with us frequently in the future. Sincerely, Hotel Manager

1 out of 5

Posted by on Jul 11, 2021

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Comment from Hotel Management

Jul 29, 2021 by Hotel Manager

Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

4 out of 5
Room was clean but not very spacious. In a good location. Worth the money!

Posted by on Apr 26, 2021

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Comment from Hotel Management

Apr 26, 2021 by Hotel Manager

Dear Guest, Thanks for your stay. It is delightful to see your feedback about clean room and good location. We are glad that you had a great experience, got value for your money staying at our hotel. We focus each day on providing a memorable experience that creates a yearning to return and thrilled to know that we were successful during your stay. We look forward to your next stay. Sincerely, Hotel Manager

5 out of 5
We only used the inn to sleep for 10 hours the price was a little high for just that many hours.

Posted by on Apr 18, 2021

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Comment from Hotel Management

Apr 19, 2021 by Hotel Manager

Dear Guest, Thank you so much for your stay. I'm glad we could meet your needs with our nice atmosphere so you could get a great night's sleep. Though you liked the stay at our hotel, you found our price high. As we have to set the fees as per our management policy. Our management will look in this if there is any possible solution. Please visit us again. Sincerely, Hotel Manager

2 out of 5
Hotel lobby smells bad like mold. The room smelled okay. The elevator is worrisome. It makes horrible noises.

Posted by , from Sardinia Ohio on Sep 22, 2020

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Comment from Hotel Management

Sep 23, 2020 by Hotel manager

Dear Guest, Thanks for your stay at our hotel. Our apologies for the inconveniences you had with the stay. We are addressing your observations about smell and noise from elevator for further improvement and you shall definitely see the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us. Sincerely, Hotel Manager

4 out of 5
It was clean although very small room but we only slept two nights it was realky okay

Posted by on Nov 30, 2019

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Comment from Hotel Management

Dec 14, 2019 by Hotel Manager

Dear Guest, Thank you for the wonderful review of your stay at our hotel. We are delighted to know everything went great during your stay. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Sincerely, Hotel Manager

4 out of 5

Posted by on Oct 18, 2019

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Comment from Hotel Management

Oct 19, 2019 by Manager

Thank you so much for staying with us! We do hope to see you back in the future!

5 out of 5
I liked the location and its easy access. Nice place to stay and the breakfasts were good.

Posted by on Aug 24, 2019

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Comment from Hotel Management

Aug 24, 2019 by Management

Thank you for staying with us!

Property Features

As a guest of Guest Inn Pigeon Forge, you'll find a seasonal outdoor pool, tour/ticket assistance, and a vending machine. Public spaces have free WiFi. The business-friendly Guest Inn Pigeon Forge also features a garden, laundry facilities, and express check-in. Limited free parking is available on a first-come, first-served basis. This Pigeon Forge hotel is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 3 levels
  • Built in 1994
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Guest Inn Pigeon Forge offers 97 air-conditioned accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Satellite television is provided. Housekeeping is provided on request.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (65 km) of the property will not be allowed to check in

Noise-free guestrooms cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. Only bookings from non-local guests are accepted. Guests whose residence is within 40 mi (65 km) of the property will not be allowed to check in. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; masks are required in public areas. Contactless check-out is available.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 2.5 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • GuestHouse Inn Hotel Pigeon Forge
  • GuestHouse Inn Pigeon Forge
  • Guesthouse Inn Pigeon Forge Hotel
  • Guesthouse International Hotel Pigeon Forge
  • Guesthouse Pigeon Forge
  • GuestHouse Pigeon Forge Hotel
  • Hotel GuestHouse Pigeon Forge Pigeon Forge
  • Hotel GuestHouse Pigeon Forge
  • GuestHouse Pigeon Forge Pigeon Forge
  • Guesthouse Inn Pigeon Forge
  • GuestHouse Hotel
  • GuestHouse
  • GuestHouse Pigeon Forge Hotel
  • Hotel GuestHouse Pigeon Forge Pigeon Forge
  • Pigeon Forge GuestHouse Pigeon Forge Hotel
  • Hotel GuestHouse Pigeon Forge
  • GuestHouse Pigeon Forge Pigeon Forge
  • Guesthouse Inn Pigeon Forge
  • GuestHouse Hotel
  • GuestHouse
  • Guest Inn Pigeon Forge Hotel
  • Guest Inn Pigeon Forge Pigeon Forge
  • Guest Inn Pigeon Forge Hotel Pigeon Forge

You should know

  • The seasonal pool will open in May and close in August.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.