In shopping district
At this hotel, you'll be steps from Gatlinburg Convention Center and within a 10-minute walk of Gatlinburg Space Needle. Gatlinburg Ziplines and Ole Smoky Moonshine Distillery are also within half a mile (1 km).
Renovated in 2016
This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. An area shuttle, a theme park shuttle, and laundry facilities are also offered.
Free WiFi, microwaves
Featuring conveniences like sitting areas and microwaves, the 113 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include minibars, coffee/tea makers, and free local calls.
Feb 8, 2021 by N/A
Thank you for choosing to stay with us while in the area. We hope to see you back with us again. Have a wonderful day!!
Aug 10, 2020 by N/A
Good day and we thank you for staying with us. We are striving to make your stay with us as normal as possible. We hope to see you back with us as soon as time permits. Have a wonderful day.
Jul 6, 2020 by N/A
Hello and thank you for the review and the five star. We are working diligently to get back to normal as soon as CDC guidelines are updated. We hope that we will be seeing you back our way very soon. Have a wonderful day.
Mar 12, 2020 by N
Good day and we want to thank you for staying with us. Thank you for the rating and we are in hopes of seeing you back soon. Have an amazing daly.
Jan 30, 2020 by A
Hello and we want to thank you for the review. It is wonderful to hear that you enjoyed the pool area. We hope that time permits for you to return soon and once again enjoy what we have to offer. Have a wonderful day.
Nov 20, 2019 by N/A
Good day and we want to thank you for taking time to rate us. We hope to see you back with us again in the very near future. Hope this finds you having a wonderful day.
Sep 14, 2019 by N/A
Good day and we thank you for the five star review. We hope to see you back with us again in the very near future. From all of us, we hope this finds you having a wonderful day.
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
Due to COVID-19, this property’s food and beverage options may be limited.
There's a snack bar/deli on site. Free breakfast is served. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A vending machine, gift shops/newsstands, and concierge services are also featured at the business-friendly Holiday Inn Express Gatlinburg Downtown, an IHG Hotel. Self parking is free. A complete renovation of Holiday Inn Express Gatlinburg Downtown, an IHG Hotel was completed in February 2016. This Gatlinburg hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Holiday Inn Express Gatlinburg Downtown, an IHG Hotel offers 113 accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free breakfast.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).