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Sidney James Mountain Lodge

2.5-star property
610 Airport Road, Gatlinburg, TN 1-855-201-7819
3.8 out of 5
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See all 24 travelocity Reviews

"Love it!!! Don’t let the bad reviews you see fool you. Yes it is an older property BUT IT IS VERY WELL KEPT & UP TO DATE!!! The staff was friendly. R ... " More

By a verified traveler on Mon 20 Feb 2023

Points Of Interest

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Hotel Description

Hotel near Gatlinburg Space Needle in Gatlinburg

City center stay

You'll find Gatlinburg Space Needle and Gatlinburg SkyLift Park within a 15-minute walk of this Gatlinburg hotel. Ripley's Aquarium of the Smokies is within 2 miles (3 km) and Island at Pigeon Forge is within 12 miles (20 km).

2 outdoor pools

This hotel features 2 outdoor pools, an indoor pool, and a restaurant. Enjoy the seasonal outdoor pool and perks like free self parking and free WiFi. There's a spa tub on site, and a 24-hour front desk and a terrace are also provided.

Single Queen Room - No pets

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$113* Per night/room Jul 9 - Jul 10

Room, 2 Queen Beds (No Pets)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

King Bed Deluxe - No Pets

Bed Count 1 King Bed Maximum Occupancy 2 Max

Queen Jacuzzi Suite - No Pets

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

King Jacuzzi Suite - No pets

Bed Count 1 King Bed Maximum Occupancy 3 Max

Creekside Two Queens - No Pets

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Sidney James Mountain Lodge ratings based on 24 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sidney James Mountain Lodge

Everyone (6) Couples (5) Family (12)
5 out of 5

Posted by on Jun 4, 2023

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5 out of 5
Love it!!! Don’t let the bad reviews you see fool you. Yes it is an older property BUT IT IS VERY WELL KEPT & UP TO DATE!!! The staff was friendly. Room was clean and cozy. Within a ten minute walking distance from all the attractions! Trolly available if not driving. Restaurant on property. Indoor and outdoor pool. Me and my fiancé had a great time.

Posted by on Feb 20, 2023

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Comment from Hotel Management

Apr 5, 2023 by Management

Thank you for choosing the Sidney James Mountain Lodge for your stay during your visit to Gatlinburg and the Great Smoky Mountains Area. We are glad you enjoyed your stay and hope to see you again as a future Guest.

5 out of 5
Indoor pool and hot tub and sauna is great! Staff was extremely helpful and very nice. Rooms are pretty clean. We will stay here again definitely.

Posted by on Dec 11, 2022

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Comment from Hotel Management

Jan 26, 2023 by Management

Thank you for choosing the Sidney James Mountain Lodge for your stay during your visit to Gatlinburg and the Great Smoky Mountains Area. We are glad you enjoyed your stay and hope to see you again as a future Guest.

5 out of 5

Posted by on Jul 25, 2022

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4 out of 5
Good for a couple of days stay.

Posted by on Jun 9, 2022

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Comment from Hotel Management

Jul 5, 2022 by Management

Thank you so much for choosing the Sidney James Mountain Lodge for your stay during your visit to Gatlinburg and the Great Smoky Mountains Area. We hope to see you again as a future Guest.

3 out of 5
Walking distance to shops and restaurants but parking was horrible and no cleaning staff.

Posted by on May 31, 2022

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Comment from Hotel Management

Jul 6, 2022 by Management

Thank you so much for choosing the Sidney James Mountain Lodge for your stay during your visit to Gatlinburg and the Great Smoky Mountains Area. We are sorry that some aspects of your stay did not meet your expectations. We try and communicate to our guest at check-in that we are still following Covid-19 Policy’s regarding housekeeping. Our housekeepers will not be entering the room during your stay, only at check out. Additional towels, terry and bath products are always available at the front desk and from the Housekeepers during the day. We apologize if this was not explained at check-in. We do appreciate the time you took to give us your response and feedback so that we can try harder and improve in the areas that we fall short.

4 out of 5
Great pool time and the location was great... close enough to walk to the main drag and not worry about parking!

Posted by on May 12, 2022

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Comment from Hotel Management

Jul 5, 2022 by Management

Thank you so much for choosing the Sidney James Mountain Lodge for your stay during your visit to Gatlinburg and the Great Smoky Mountains Area. We hope to see you again as a future Guest.

3 out of 5
This hotel was ok. It was clean except for some cobwebs. The phone didn't work so I had to use my cell phone to call the front desk to request more towels and toilet paper. I was told to ask the cleaning lady for some ...... The beds weren't very comfortable and the bed spread was itchy. Our room key deactivated before we even checked out. Luckily we figured this out when someone was still in the room. Bathroom was very small. The creek was pretty but unfortunately the woods behind have not been destroyed and parking lot is being put in. If you are looking for cheaper clean rooms then this will work for you.

Posted by on Apr 15, 2022

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5 out of 5
Really enjoyed our stay and the hot tub was wonderful and hot!

Posted by on Mar 23, 2022

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2 out of 5
Rooms very outdated, beds uncomfortable.....and after 2nd night was informed no housekeeping during our stay because of Covid. We cut our stay short and found better one

Posted by , from Thaxton on Dec 22, 2021

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About the Sidney James Mountain Lodge

Location 610 Historic Nature Trl, Gatlinburg, TN 37738

Property Features

There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. Sidney James Mountain Lodge offers its guests 2 outdoor swimming pools, an indoor pool, a spa tub, and a sauna. Event space at this hotel measures 1600 square feet (149 square meters) and includes conference space. A children's pool, a seasonal outdoor pool, and a terrace are also featured at Sidney James Mountain Lodge. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Gatlinburg hotel.

  • 186 guestrooms or units
  • 4 levels
  • 3 buildings
  • 1600 sq ft of conference space
  • 149 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Sidney James Mountain Lodge offers 186 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Gatlinburg hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 10 AM.

Poolside Cafe - Onsite café.

Nearby Activities

2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a spa tub, a sauna, and a children's pool.

Guests under 18 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Fishing on site
  • Golfing nearby
  • Rock climbing nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Ziplining nearby
  • Sledding nearby
  • Rafting nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Water tubing nearby

Spa Services

  • Hydrotherapy treatments

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Weight limit: 20 lbs per pet
  • Pets cannot be left unattended

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 6–12 per person
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • James Sidney
  • Sidney James
  • Sidney James Mountain Lodge
  • Sidney James Mountain Lodge Gatlinburg
  • Sidney James Mountain Lodge Motel
  • Sidney James Mountain Lodge Motel Gatlinburg
  • Sidney James Mountain Gatlinburg
  • Sidney James Mountain Hotel Gatlinburg
  • Sidney James Mountain
  • Sidney James Lodge
  • Sidney James Mountain Lodge Hotel
  • Sidney James Mountain Lodge Gatlinburg
  • Sidney James Mountain Lodge Hotel Gatlinburg

You should know

  • The seasonal pool will open in April and close in October.
  • Pool access available from 9:00 AM to 11:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.