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Gatlinburg River Inn

2-star property
324 Hemlock Street, Gatlinburg, TN 1-855-201-7819
3.6 out of 5
Good!
See all 13 travelocity Reviews

"I liked there was a balcony looking over the view but the traffic is so loud you can’t even enjoy it. " More

By a verified traveler on Sun 17 Jan 2021

Points Of Interest

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Hotel Description

Hotel near Ripley's Aquarium of the Smokies in Gatlinburg

On river

You'll be within half a mile (1 km) of Ripley's Aquarium of the Smokies and 2 miles (3 km) of Gatlinburg SkyLift Park with a stay here. Ripley's Believe It Or Not Museum and Gatlinburg Space Needle are also within 2 miles (3 km).

Free perks

This hotel features a seasonal outdoor pool and a spa tub. Business travelers can take advantage of the free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Standard Double Room, 2 Queen Beds, Balcony, River View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$104* Per night/room Jul 10 - Jul 11

Deluxe Single Room, 1 King Bed, Balcony, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Single Room, 1 King Bed, Balcony, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 1 King Bed, Fireplace, Best River View, Parking Outside Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 2 Queen Bed, Fireplace, Best River View, Parking Outside Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Single Room, 1 King Bed, Accessible, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Gatlinburg River Inn ratings based on 13 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Gatlinburg River Inn

Everyone (5) Couples (7) Family (2)
4 out of 5

Posted by on Feb 21, 2022

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5 out of 5
Dated but nice

Posted by on Jul 25, 2021

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Comment from Hotel Management

Jul 26, 2021 by Timothy

Thank you for your review

3 out of 5
I liked there was a balcony looking over the view but the traffic is so loud you can’t even enjoy it.

Posted by , from Missouri on Jan 17, 2021

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Comment from Hotel Management

Jan 18, 2021 by SM

Hi Caitlin, Thank you for your rating and review of your stay at the Gatlinburg River Inn. We appreciate your comments and will keep them in mind as we continue to improve our guest experience. Thank you!

4 out of 5

Posted by on Dec 13, 2020

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Comment from Hotel Management

Dec 13, 2020 by SM

Thank you for rating your stay at the Gatlinburg River Inn! We look forward to seeing you again in the future so we can provide you with another fantastic stay at our hotel!

5 out of 5
The room was nice and clean. We enjoyed having the balcony to look over the creek. The sound was amazing and the air outside was perfect.

Posted by , from Forest City, NC on Nov 23, 2020

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Comment from Hotel Management

Nov 23, 2020 by SM

Hi Melissa, Thank you for your perfect rating and review of the Gatlinburg River Inn! We are so pleased to hear your stay was enjoyable and we will pass your compliments on to our staff. We look forward to your return on your next visit!

2 out of 5
I wanted to experience local Hotel, but I could have a much better experience in traditional Hilton for the price a paid. Expensive for what they offered.

Posted by , from Atlanta on Oct 22, 2020

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Comment from Hotel Management

Oct 22, 2020 by SM

Hi Mechas, Thank you for sharing your feedback on your visit to the Gatlinburg River Inn. Please note our rates are priced to market value. We hope you give us another chance in the future, thank you.

3 out of 5
facility needed work. Paint pealing. The place looked old and run down

Posted by , from Pensacola on Sep 24, 2020

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Comment from Hotel Management

Sep 25, 2020 by SM

Hi Kim, Thank you for finding the time to share the details of your recent visit to the Gatlinburg River Inn. We appreciate you highlighting areas for improvement and we will pass them on to our team to ensure that we are making the positive changes needed. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you.

4 out of 5

Posted by on Sep 14, 2020

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Comment from Hotel Management

Sep 17, 2020 by SM

Thank you for rating your stay at the Gatlinburg River Inn! We look forward to seeing you again in the future so we can provide you with another fantastic stay at our hotel!

5 out of 5
First time I ever stayed here. Very beautiful and peaceful view of the water from the balcony.

Posted by on Aug 17, 2020

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Comment from Hotel Management

Aug 17, 2020 by SM

Thank you for your perfect rating and review of the Gatlinburg River Inn. We are so happy to hear you enjoyed our beautiful river front location. We look forward to seeing you again for another peaceful stay!

1 out of 5
Never stay here, no free breakfast as stated in the booking, THIS HOTEL IS A DIVE

Posted by , from Illinois on Aug 12, 2020

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Comment from Hotel Management

Aug 13, 2020 by SM

Hi Brooke, Thank you for taking the time to review your stay at the Gatlinburg River Inn. With the health and safety of our guests in mind, we are currently not offering breakfast to minimize contact. Thank you.

About the Gatlinburg River Inn

Location 324 Hemlock Street, Gatlinburg, TN 37738

Property Features

Gatlinburg River Inn offers its guests a seasonal outdoor pool, a spa tub, and a children's pool. WiFi is free in public spaces. Free breakfast is available daily. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Gatlinburg River Inn. Limited free parking is available on a first-come, first-served basis. This Gatlinburg hotel is smoke free.

  • 1 building
  • 58 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Gatlinburg River Inn offers 58 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private balcony
  • LCD television
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

A children's pool, a seasonal outdoor pool, and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Hotel Names

  • Days Inn Gatlinburg
  • Days Inn Gatlinburg River
  • Days Inn River
  • Days Inn River Hotel
  • Days Inn River Hotel Gatlinburg
  • Gatlinburg Days Inn
  • Days Inn Wyndham Gatlinburg River Hotel
  • Days Inn Wyndham River Hotel
  • Days Inn Wyndham Gatlinburg River
  • Days Inn Wyndham River
  • Days Inn Gatlinburg on the River
  • Gatlinburg River Inn Hotel
  • Gatlinburg River Inn Gatlinburg
  • Gatlinburg River Inn Hotel Gatlinburg
  • Days Inn by Wyndham Gatlinburg On The River

You should know

  • The seasonal pool will open in April and close in October.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.