Brookside Lodge

3.0 star property
Family-friendly 3-star hotel near Ripley's Aquarium of the Smokies

Choose dates to view prices

Photo gallery for Brookside Lodge

Lobby sitting area
Fireplace
Balcony view
2 outdoor pools, sun loungers
Riverside Deluxe King | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Breakfast included
  • Laundry
  • Gym

Explore the area

Map
463 E Parkway, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    ‪13 min walk‬
  • SkyPark
    ‪3 min drive‬
  • Gatlinburg Convention Center
    ‪4 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

Honeymoon Suite

9.0 out of 10
Wonderful
(44 reviews)
  • 441 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed (Creekside)

8.0 out of 10
Very good
(115 reviews)
  • 320 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds (Creekside)

8.4 out of 10
Very good
(95 reviews)
  • 323 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Riverside Deluxe 2-Queen Beds with Fireplace

9.0 out of 10
Wonderful
(152 reviews)
  • 398 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Riverside Deluxe King with Fireplace.

8.8 out of 10
Excellent
(99 reviews)
  • 387 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Riverside Deluxe King

9.2 out of 10
Wonderful
(11 reviews)
  • 387 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Gatlinburg

Heart of Gatlinburg.Within 2 miles (3 km) of this Gatlinburg hotel, you'll find Ripley's Aquarium of the Smokies and Ripley's Believe It Or Not Museum. SkyPark and Gatlinburg Space Needle are also within 2 miles (3 km).

What's nearby

  • Ripley's Aquarium of the Smokies - 13 min walk - 0.7 miles
  • SkyPark - 3 min drive - 1.1 miles
  • Gatlinburg Space Needle - 3 min drive - 1.1 miles
  • Ripley's Believe It Or Not Museum - 3 min drive - 1.1 miles
  • Gatlinburg Convention Center - 4 min drive - 1.3 miles

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬17 min walk
  • ‪Tennessee Cider Company - ‬16 min walk
  • ‪Anakeesta Smokehouse - ‬4 min drive
  • ‪Subway - ‬15 min walk
  • ‪Ole Red - ‬12 min walk

About this property

Brookside Lodge

Family-friendly 3-star hotel near Ripley's Aquarium of the Smokies
Brookside Lodge offers its guests 2 outdoor swimming pools, a fitness center, a seasonal outdoor pool, and a children's pool. WiFi is free in public spaces. Free breakfast is served daily. An area shuttle within 0.1 mi is available for a fee. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Brookside Lodge. The hotel can provide wedding services and tour/ticket assistance. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Gatlinburg hotel.

  • 100 guestrooms or units
  • 4 levels
  • 5 buildings
  • 372 sq m of conference space
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Conference center
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
Brookside Lodge offers 100 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Languages

English

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 0.1 mi
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • 2 outdoor pools
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • Piano
  • TV in common areas
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Tuesday (8:00 AM - 11:30 PM) and Wednesday - Sunday (7:30 AM - 7:00 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property's reception is open 24 hours Friday and Saturday and until midnight Sunday - Thursday. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Brookside FairBridge
Brookside FairBridge Gatlinburg
Brookside Resort FairBridge
Brookside Resort FairBridge Gatlinburg
Brookside Lodge Hotel
Brookside Lodge Gatlinburg
Brookside Resort by FairBridge
Brookside Lodge Hotel Gatlinburg

Frequently asked questions

How close is Brookside Lodge to the airport?

Brookside Lodge is 44.3 mi (69-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

Does Brookside Lodge have an airport shuttle?

Airport shuttle services are not available at Brookside Lodge.

Does Brookside Lodge offer free breakfast?

Brookside Lodge offers free continental breakfast every day from 8:00 AM to 11:00 AM.

Is there a casino at Brookside Lodge?

No, there is no casino at this hotel.

What time is check-in at Brookside Lodge?

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Brookside Lodge?

This hotel offers free self parking.

Does Brookside Lodge have a pool?

Brookside Lodge features 2 outdoor pools and a children's pool.

Does Brookside Lodge have a spa?

There are no spa services available at this hotel.

How close is Brookside Lodge to downtown Gatlinburg?

Brookside Lodge is 0.8 mi away from Gatlinburg.

Brookside Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1127 out of 2082 reviews
Rating 8 - Good. 529 out of 2082 reviews
Rating 6 - Okay. 248 out of 2082 reviews
Rating 4 - Poor. 107 out of 2082 reviews
Rating 2 - Terrible. 71 out of 2082 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was very enjoyable, a bit more of a walk than I intended but no problem. The only downsides was the breakfast and also the building across the creek at the end of the buildings. Kind of killed the view but as long as you looked up towards the rest of the hotel and not directly across, it was beautiful. I might stay again but the breakfast does make it or break it for me. The attendant was very hospitable so it's nothing on him but no variety at all when it comes to the food, just bread in different forms.. biscuits, pancakes, bagels and cereal. Especially considering everything else is so expensive in the area.
Stayed 3 nights in Mar 2025

10/10 Excellent

Zelbert, Macon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy
Stayed 1 night in Apr 2025

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very cute and great for the price
Stayed 3 nights in Mar 2025

10/10 Excellent

Jacc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Mark

Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Traveled with family
Liked: Amenities
Great value
Stayed 1 night in Mar 2025

10/10 Excellent

Michele, INDIANAPOLIS

Liked: Cleanliness, staff & service, property conditions & facilities
Being near the spring is lovely.
Stayed 1 night in Mar 2025

4/10 Poor

Stacie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for a clean, peaceful getaway and it just didn’t happen. I ended up making the beds every day except one, since the maids kept coming before 10:00 am to clean and they wouldn’t come back, when we asked for only 15 minutes. They did manage one day to stop in, and they left the towels on the bed, they threw the comforters up near the pillows, and left the sheet hanging down touching the floor. They failed to vacuum and the floor clearly had crumbs on it. Trying to enjoy a peaceful time on the balcony listening to the creek, and all of the sudden a strong smell of marijuana came from the balcony above. Although they advertised as a non/ smoking facility, you are allowed to smoke on the balcony. Breakfast was the same thing 3 days in a row, so we ended up eating out. And the hair in the gravy kind of sealed the deal for us on not going back to breakfast. The floors to our rooms were so disgusting. The elevators were just as bad. Bumble bee nests were everywhere as you walked to the elevators. I don’t normally complain, but I just feel that others should be aware of what they may encounter.
Stayed 5 nights in Mar 2025

2/10 Terrible

Jacob

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived they put us in a room and the heat did not work the knob was broken and wasn’t even hidden just broke and it was 35 outside, plus the phone didn’t work so I had to use my cell to call the front desk, the. The 2nd room they put us in was supposed to be no smoking and it was not, the room smelled like smoke very bad, the 3rd too Was better but the walls were paper thin and the people next door was up all night, it was a very bad experience
Stayed 2 nights in Feb 2025

8/10 Good

KEVIN

Liked: Cleanliness
Nice location with trolley stop at their location.Also nice creek outside rooms with a balcony
Stayed 2 nights in Mar 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Maria

Liked: Cleanliness
Stayed 2 nights in Mar 2025

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service
Love sitting on balcony over looking river
Stayed 4 nights in Mar 2025

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet and beautiful views of the river.
Stayed 1 night in Mar 2025

8/10 Good

Arnold, Papillion

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was amazing. The creekside balcony a plus we really enjoyed. The room did need some repairs, paint chips on wall and the overhang ceiling above balcony was water damaged. old carpet. However, The staff was very friendly and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superior check-in experience. Nice staff. Overall a great stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and comfortable place

This is an beautiful place for visit with the family. Excellent option for a stay few days visiting the town. The river is great in the backyard. Very recommended
Stayed 1 night in Mar 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tonya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great balcony space Needed a couple more pillows Clean front desk and property Nice, friendly staff Really enjoyed our stay, will be back and recommend to friends
Stayed 2 nights in Mar 2025

8/10 Good

clayton, petersburg

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Property was ve
Stayed 5 nights in Mar 2025

10/10 Excellent

Alexandria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Brookside Lodge!! We couldn’t stop calling it a hotel!! We had a blast and will be back soon for more fun here.. the view was stunning from the property. We had a 2 queen bed suite with Creekside views. The room was amazing. The creek was so peaceful. It felt like home and that is something that you don’t see in most places especially when traveling. We will for sure be back in the future staff was super friendly and attentive to whatever we needed. This was our first time in Gatlinburg/Pigeon Forge and it won’t be our last. Im almost sad to come home we had so much fun here!!
Stayed 3 nights in Mar 2025

6/10 Okay

Shoji

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Mar 2025

6/10 Okay

Sierra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very easy to get to downtown and the room was very rustic and a very nice continental breakfast.
Stayed 3 nights in Mar 2025