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Brookside Lodge

3.0 star property
Family-friendly 3-star hotel near Ripley's Aquarium of the Smokies

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Photo gallery for Brookside Lodge

Lobby sitting area
Lobby sitting area
Lobby sitting area
Terrace/patio
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
463 E Parkway, Gatlinburg, TN, 37738
  • Place, Anakeesta
    ‪12 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪13 min walk‬
  • Place, Gatlinburg SkyPark
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Riverside Deluxe 2-Queen Beds with Fireplace

Riverside Deluxe 2-Queen Beds with Fireplace | Premium bedding, pillowtop beds, in-room safe, desk

Riverside Deluxe 2-Queen Beds with Fireplace

8.8 out of 10
Excellent
(169 reviews)
  • Mountain view
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Riverside Deluxe King with Fireplace.

Premium bedding, pillowtop beds, in-room safe, desk

Riverside Deluxe King with Fireplace.

8.8 out of 10
Excellent
(111 reviews)
  • Mountain view
  • 387 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Creekside)

Standard Room, 2 Queen Beds (Creekside) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds (Creekside)

8.2 out of 10
Very good
(102 reviews)
  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Suite

Honeymoon Suite | Premium bedding, pillowtop beds, in-room safe, desk

Honeymoon Suite

9.0 out of 10
Wonderful
(52 reviews)
  • Mountain view
  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Creekside)

Standard Room, 1 King Bed (Creekside) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Creekside)

8.0 out of 10
Very good
(134 reviews)
  • Mountain view
  • 320 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Riverside Deluxe King

Riverside Deluxe King | Premium bedding, pillowtop beds, in-room safe, desk

Riverside Deluxe King

9.2 out of 10
Wonderful
(16 reviews)
  • Mountain view
  • 387 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Gatlinburg

Heart of Gatlinburg.Within 2 miles (3 km) of this Gatlinburg hotel, you'll find Ripley's Aquarium of the Smokies and Ripley's Believe It Or Not Museum. Gatlinburg SkyPark and Gatlinburg Space Needle are also within 2 miles (3 km).

What's nearby

  • Anakeesta - 12 min walk - 0.7 miles
  • Ripley's Aquarium of the Smokies - 13 min walk - 0.7 miles
  • Gatlinburg Convention Center - 2 min drive - 1.3 miles
  • Gatlinburg SkyPark - 3 min drive - 1.3 miles
  • Gatlinburg Space Needle - 3 min drive - 1.3 miles

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Cliff Top Bar & Grill - ‬19 min walk
  • ‪Tennessee Cider Company - ‬16 min walk
  • ‪Subway - ‬15 min walk
  • ‪Ole Red - ‬12 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬17 min walk

About this property

Brookside Lodge

Family-friendly 3-star hotel near Ripley's Aquarium of the Smokies
Brookside Lodge offers its guests 2 outdoor swimming pools, a fitness center, a seasonal outdoor pool, and a children's pool. WiFi is free in public spaces. Free breakfast is served daily. Event space at this hotel measures 4004 square feet (372 square meters) and includes a conference center. An area shuttle within 0.1 mi is available for a fee. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Brookside Lodge. The hotel can provide wedding services and tour/ticket assistance. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Gatlinburg hotel.

  • 100 guestrooms or units
  • 4 levels
  • 5 buildings
  • 4004 sq ft of conference space
  • 372 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Conference center
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
Brookside Lodge offers 100 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 0.1 mi
  • Self parking on site (USD 5 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • 2 outdoor pools
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • TV in common areas
  • Volleyball
  • Wine tasting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Tuesday (8:00 AM - 11:30 PM) and Wednesday - Sunday (7:30 AM - 7:00 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5 per day
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Brookside FairBridge
Brookside FairBridge Gatlinburg
Brookside Resort FairBridge
Brookside Resort FairBridge Gatlinburg
Brookside Lodge Hotel
Brookside Lodge Gatlinburg
Brookside Resort by FairBridge
Brookside Lodge Hotel Gatlinburg

Frequently asked questions

How close is Brookside Lodge to the airport?

Brookside Lodge is 44.3 mi (69-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

Does Brookside Lodge have an airport shuttle?

Airport shuttle services are not available at Brookside Lodge.

Does Brookside Lodge offer free breakfast?

Brookside Lodge offers free buffet breakfast every day from 8:00 AM to 11:00 AM.

Is there a casino at Brookside Lodge?

No, there is no casino at this hotel.

What time is check-in at Brookside Lodge?

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Brookside Lodge?

Free parking is not available at this hotel. Self parking is available for USD 5 per day.

Does Brookside Lodge have a pool?

Brookside Lodge features 2 outdoor pools and a children's pool.

Does Brookside Lodge have a spa?

There are no spa services available at this hotel.

How close is Brookside Lodge to downtown Gatlinburg?

Brookside Lodge is 0.8 mi away from Gatlinburg.

Brookside Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1241 out of 2175 reviews
Rating 8 - Good. 508 out of 2175 reviews
Rating 6 - Okay. 240 out of 2175 reviews
Rating 4 - Poor. 111 out of 2175 reviews
Rating 2 - Terrible. 75 out of 2175 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Vernon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
mold on shower curtain, otherwise room clean and good
Stayed 4 nights in Nov 2025

6/10 Okay

Gregory

Traveled with partner
Disliked: Staff & service
The room was clean. The two gentlemen at the front desk at check-in were less than helpful. They did not want to get up and do their job. Just sit and say i don't know. The water wash cold two days in a row. We have stayed 3 times now. It's getting worse ever time. We will find another place to stay.
Stayed 4 nights in Nov 2025

8/10 Good

David

Stayed 3 nights in Nov 2025

8/10 Good

Sue

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good as was the service, my only suggestion is that I wish it had started at 7 instead of 8 so we could have started our adventures earlier. Otherwise I really enjoyed my stay, in fact this is the 2nd time I have staded at Brookside.
Stayed 3 nights in Nov 2025

10/10 Excellent

Glenn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean staff nice walk to town was good for people that don’t mind a longer walk
Stayed 2 nights in Nov 2025

6/10 Okay

BYUNGMIN

Stayed 2 nights in Nov 2025

10/10 Excellent

candaice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice especially the balcony on the creek
Stayed 1 night in Nov 2025

4/10 Poor

Sharon

Stayed 2 nights in Oct 2025

10/10 Excellent

Kira

Traveled with family
Liked: Cleanliness, staff & service, amenities
Loved the balcony overlooking the stream, the sound of it was soooo relaxing. A bear came around as well during our stay. The staff was excellent and the room was satisfactory. Yes, the rooms are older, but you feel like you are in a cabin which was very cool. The warm breakfast buffet was great too.
Stayed 2 nights in Oct 2025

4/10 Poor

Heather

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel staff was friendly and courteous. Room appeared old and dingy, not what we expected based on photos. Bathroom had a very strong mildew smell and shower curtain was severely mildewed. Housekeeping did clean bathroom and change out shower certain upon request. Overall the property is run down and is in need of some updating.
Stayed 4 nights in Nov 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful. We also got to check in a little early. The only thing, they didn't have any fire wood for the wood burning fireplace in the rooms, but was not hard to find at a store close by. Over all nice stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Eugenia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice accommodations! Friendly and helpful staff too! The mountain views and the private balcony with a beautiful creek 😍 with a lighted walking area to the creek for taking pics 📸 too! The covered bridge that goes across the creek too. A nice fire pit area and a grill area too. Just a great relaxing place to stay with all of these accommodations and perks 😎 to enjoy 😉 and see
Stayed 1 night in Nov 2025

6/10 Okay

Freddie, Bethel Springs

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Rachal, Griffin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was so easy, the staff was so nice and helpful
Outside or room!
Our motel parking lot so clean!
Stayed 3 nights in Oct 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities
Clean rooms, wood burning fireplace, great location to downtown Gatlinburg. Stayed here 2 times and will definitely be back.
Stayed 3 nights in Oct 2025

6/10 Okay

MELISSA

Stayed 5 nights in Oct 2025

10/10 Excellent

Valerie

Stayed 3 nights in Oct 2025

10/10 Excellent

Bradley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here twice. Once with our kids and once alone. It's really nice and clean. Super convenient location. There was a bear here the first night this time. Can't wait to come back.
Stayed 3 nights in Oct 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Next to creek was cool. Loved all the hooks in room. Plenty of room to add another table for luggage and such. Bathroom. NO grab bars and a high tub. An accident waiting to happen. My husband had to help me in and out. No hooks in bathroom to hang clothes or towels. Vanity small so could use another table. Nice gift bag on arrival. I liked the place but bathroom needs help.
Stayed 2 nights in Oct 2025

6/10 Okay

JUDY

Stayed 4 nights in Oct 2025

10/10 Excellent

Brenda

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and so comfortable. Everyone that works there are so nice and very accommodating.
Stayed 4 nights in Oct 2025

8/10 Good

James

Traveled with family
Liked: Staff & service
Brookside is starting to show it's age but still a good deal for the price and location. Staff was very friendly and helpful when needed.
Stayed 2 nights in Oct 2025

6/10 Okay

Kelly

Traveled with partner
Liked: Staff & service
The front desk staff were very friendly and gave lots of tips about the area. The room was spacious, and the bed comfortable. The view from the balcony was beautiful, but we couldn't stay out because someone nearby was always smoking. We did not try the breakfast as we planned to go out for pancakes. The decor needs an update, but it was an ok value.
Stayed 1 night in Oct 2025

6/10 Okay

James

Disliked: Property conditions & facilities, room comfort
The breakfast wasn’t very good and had limited variety. The room definitely needs an upgrade. The carpeting was bunched up in places and a tripping hazard. The wifi was terrible. We also thought it was closer to downtown.
Stayed 3 nights in Oct 2025

10/10 Excellent

Amy

Stayed 3 nights in Sep 2025