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Brookside Lodge

3.0 star property
Family-friendly 3-star hotel near Ripley's Aquarium of the Smokies

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Photo gallery for Brookside Lodge

Lobby sitting area
Property grounds
2 outdoor pools, sun loungers
Lobby sitting area
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
463 E Parkway, Gatlinburg, TN, 37738
  • Place, Anakeesta
    ‪12 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪13 min walk‬
  • Place, Gatlinburg SkyPark
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Riverside Deluxe 2-Queen Beds with Fireplace

Riverside Deluxe 2-Queen Beds with Fireplace | Premium bedding, pillowtop beds, in-room safe, desk

Riverside Deluxe 2-Queen Beds with Fireplace

8.8 out of 10
Excellent
(168 reviews)
  • 398 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Riverside Deluxe King with Fireplace.

Premium bedding, pillowtop beds, in-room safe, desk

Riverside Deluxe King with Fireplace.

8.8 out of 10
Excellent
(111 reviews)
  • 387 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Creekside)

Standard Room, 2 Queen Beds (Creekside) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds (Creekside)

8.2 out of 10
Very good
(102 reviews)
  • 323 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Suite

Honeymoon Suite | Premium bedding, pillowtop beds, in-room safe, desk

Honeymoon Suite

9.0 out of 10
Wonderful
(51 reviews)
  • 441 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Creekside)

Standard Room, 1 King Bed (Creekside) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Creekside)

8.2 out of 10
Very good
(131 reviews)
  • 320 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Riverside Deluxe King

Riverside Deluxe King | Premium bedding, pillowtop beds, in-room safe, desk

Riverside Deluxe King

9.2 out of 10
Wonderful
(16 reviews)
  • 387 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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Quality Inn Creekside - Downtown Gatlinburg

Downtown Gatlinburg
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
3.2 out of 5, 1,011 reviews
$56 nightly
The price is $63
Jan 25 - Jan 26, 2026
Total with taxes and fees
Quality Inn Creekside - Downtown Gatlinburg

About the neighborhood

Gatlinburg

Heart of Gatlinburg.Within 2 miles (3 km) of this Gatlinburg hotel, you'll find Ripley's Aquarium of the Smokies and Ripley's Believe It Or Not Museum. Gatlinburg SkyPark and Gatlinburg Space Needle are also within 2 miles (3 km).

What's nearby

  • Anakeesta - 12 min walk - 0.7 miles
  • Ripley's Aquarium of the Smokies - 13 min walk - 0.7 miles
  • Gatlinburg Convention Center - 2 min drive - 1.3 miles
  • Gatlinburg SkyPark - 3 min drive - 1.3 miles
  • Gatlinburg Space Needle - 3 min drive - 1.3 miles

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Cliff Top Bar & Grill - ‬19 min walk
  • ‪Ole Red - ‬12 min walk
  • ‪Subway - ‬15 min walk
  • ‪Tennessee Cider Company - ‬16 min walk
  • ‪Pancake Pantry - ‬17 min walk

About this property

Brookside Lodge

Family-friendly 3-star hotel near Ripley's Aquarium of the Smokies
Brookside Lodge offers its guests 2 outdoor swimming pools, a fitness center, a seasonal outdoor pool, and a children's pool. WiFi is free in public spaces. Free breakfast is served daily. Event space at this hotel measures 4004 square feet (372 square meters) and includes a conference center. An area shuttle within 0.1 mi is available for a fee. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Brookside Lodge. The hotel can provide wedding services and tour/ticket assistance. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Gatlinburg hotel.

  • 100 guestrooms or units
  • 4 levels
  • 5 buildings
  • 4004 sq ft of conference space
  • 372 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Conference center
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
Brookside Lodge offers 100 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

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Crossroads Inn & Suites
  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.3 out of 5, Excellent, 1,491 reviews
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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 0.1 mi
  • Self parking on site (USD 5 per day)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • 2 outdoor pools
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • TV in common areas
  • Volleyball
  • Wine tasting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Tuesday (8:00 AM - 11:30 PM) and Wednesday - Sunday (7:30 AM - 7:00 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5 per day
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Brookside FairBridge
Brookside FairBridge Gatlinburg
Brookside Resort FairBridge
Brookside Resort FairBridge Gatlinburg
Brookside Lodge Hotel
Brookside Lodge Gatlinburg
Brookside Resort by FairBridge
Brookside Lodge Hotel Gatlinburg

Frequently asked questions

How close is Brookside Lodge to the airport?

Brookside Lodge is 44.3 mi (69-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Brookside Lodge?

As of Dec 26, 2025, prices found for a 1-night stay for 2 adults at Brookside Lodge on Jan 18, 2026 start from $47.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Brookside Lodge have an airport shuttle?

Airport shuttle services are not available at Brookside Lodge.

Does Brookside Lodge offer free breakfast?

Brookside Lodge offers free buffet breakfast every day from 8:00 AM to 11:00 AM.

Is there a casino at Brookside Lodge?

No, there is no casino at this hotel.

What time is check-in at Brookside Lodge?

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Brookside Lodge?

Free parking is not available at this hotel. Self parking is available for USD 5 per day.

Does Brookside Lodge have a pool?

Brookside Lodge features 2 outdoor pools and a children's pool.

Does Brookside Lodge have a spa?

There are no spa services available at this hotel.

How close is Brookside Lodge to downtown Gatlinburg?

Brookside Lodge is 0.8 mi away from Gatlinburg.

Brookside Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1223 out of 2156 reviews
Rating 8 - Good. 513 out of 2156 reviews
Rating 6 - Okay. 239 out of 2156 reviews
Rating 4 - Poor. 109 out of 2156 reviews
Rating 2 - Terrible. 72 out of 2156 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

nelson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beatiful, good breakfast, good Pool, good hoy tube
Stayed 8 nights in Sep 2025

8/10 Good

Debra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the location!
Stayed 4 nights in Sep 2025

10/10 Excellent

Victoria

Stayed 2 nights in Sep 2025

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
In order to enter the room I had to use excessive force and even push with my foot on the bottom corner of the door, since it was swollen in the frame. Once we finally got in the room, we were greeted by a wall of musty, damp air and even the smell of weed by the balcony door. The air smelled slightly better by the end of the trip, but was still noticeably musty by the end of the three days there. The room’s carpet was stained and had multiple burn marks around the fireplace. The ceiling also had many small rust colored stains. Moving on to the furniture, the single chair had a broken leg and the bed had one of the most uncomfortable mattresses I have slept on. That is all just in the main room. For the bathroom, the door would not fully close, and the grout in the shower and shower curtain both had mold. Beyond the room, the staff was nice but at least three times during check in said there were no refunds if we left early. Overall I was disappointed with Brookside Lodge and would not recommend it to anyone I know.
Stayed 3 nights in Sep 2025

10/10 Excellent

Karen

Stayed 1 night in Sep 2025

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The cleaning of the rooms was really not on the up and up. They didnt leave us any toulet paper ans we had to go and get ut.
Stayed 3 nights in Sep 2025

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very charming place! Older hotel, but rooms nicely renovated with rustic country decor. Very quiet, but close to all the activities. Enjoyed watching bears from the balcony. Saw several bears this week. Loved the view of the creek.
Stayed 3 nights in Sep 2025

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing property. Can’t wait to come back.
Stayed 1 night in Sep 2025

6/10 Okay

Gary

Disliked: Property conditions & facilities, room comfort
Place is very dated with a few upgrades. Paid more fir a garden tub but couldn't use it as the stopper was broken off. Did have a bear walk right up to me so there is that, people are very friendly but not a 5☆
Stayed 1 night in Sep 2025

10/10 Excellent

Marvin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the creekside room
Stayed 3 nights in Sep 2025

10/10 Excellent

CURTIS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the babbling brook so close to room - beautiful and relaxing sound! The staff was extremely accomodating and provided helpful information for our stay. We were close to the National park so a quick dtive each day and we were able to hike to several different falls with amazing scenery! Also clise to town with many activities. Would highly recommend this resort!
Saw bears on resort property every day!!!
The most relaxing deck views and sounds.
In the park on our hikes!!
Stayed 4 nights in Sep 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Joy will stay nice for you of the water.
Stayed 1 night in Sep 2025

10/10 Excellent

anayeccy

Stayed 3 nights in Sep 2025

10/10 Excellent

Suzette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Always great stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. Staff was awesome. Breakfast was good.
Stayed 5 nights in Sep 2025

8/10 Good

Joshua

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
It was honestly a great place, but it definitely didn't seem like it was cleaned for a good while. Was dusty, cobwebs, and sticky places on tables. Otherwise it was nice.
Stayed 2 nights in Sep 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service

Mountain stay

The hotel is a bit off the strip. The walkway to the room is a ramp that is not smooth, it needs to be redone. The beds were not the best, the sheets were so thin you could see the mattress underneath. The porch next to the stream was a great way to relax at night.
Stayed 3 nights in Aug 2025

10/10 Excellent

Scott

Stayed 4 nights in Aug 2025

10/10 Excellent

Charles

Traveled with family
Loved being able to open the back door on the patio and listen to the brook running outside, the staff was amazing!
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Darlene, Myrtle Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Air conditioner made weird noises. Could have used another chair and light or a small table and chairs to eat at. Breakfast service staff was great. Front desk staff was very helpful and friendly.
Stayed 2 nights in Sep 2025

8/10 Good

Syed

Traveled with family
Liked: Staff & service
Breakfast was hoof
Stayed 3 nights in Jul 2025