Heart of Gatlinburg
Within 2 miles (3 km) of this Gatlinburg hotel, you'll find Ripley's Aquarium of the Smokies and Gatlinburg SkyLift Park. Ripley's Believe It Or Not Museum and Gatlinburg Space Needle are also within 2 miles (3 km).
2 outdoor pools
This hotel's 2 outdoor pools and gym are among the featured amenities. Families will appreciate the children's pool and onsite laundry facilities. Enjoy the seasonal outdoor pool and perks like free self parking and free WiFi.
Free WiFi, balconies
Featuring conveniences like refrigerators and microwaves, the 100 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Furnished balconies, premium bedding, and coffee/tea makers are also available.
Sep 6, 2021 by Manager
Thank you for your feedback. We are working continuously to get the resort updated. We are glad you enjoyed your stay and hope to see you again real soon.
Aug 9, 2021 by Hotel Manager
Thanks for staying with us. We appreciate your feedback!
Jun 24, 2021 by General Manager
Thank you for your review. I am sorry if you had issues while staying with us. Hope you have a safe and wonderful day
May 18, 2021 by General Manager
Thank you for the wonderful review. Hope to see you again soon
May 12, 2021 by Front Desk Manager
Hello and thank you for the wonderful review! We do our best to keep things how they should be and make sure our guests are happy. The balconies over the creek are a nice touch and very relaxing. Hopefully we will see you again in the future!
May 11, 2021 by General Manager
Thank you for the wonderful review. We are in the process of updating all of our rooms with new furniture. Hopefully, it will be all done by the time you come back
Apr 24, 2021 by Front Desk Manager
Thank you for the wonderful review. Your feedback is very important to us. I am glad we were able to make your vacation enjoyable. The river behind the creek is a wonderful amenity we have that makes the trip that much more relaxing! Hopefully we will see you again soon!
Apr 7, 2021 by General Manager
I am sorry that you had problems with breakfast. We do follow the mask mandate that is in place at this time. We do that for the safety of all of our guests. I hope when you return the mandate is lifted.
Apr 1, 2021 by General Manager
Thank you for the great review. I will let maintenance know about the issues you did have in the room so we can get them corrected. Hopefully we will see you again soon. It's almost time for the pool to open up for some summer fun
Mar 26, 2021 by Front Desk Manager
Thank you for taking the time to leave a review. Our motto is city close, but country quiet and it holds true! We do our best to make sure our guests are happy and can't wait to see you again in the future!
There's a snack bar/deli on site. Public spaces have free WiFi. Brookside Resort by FairBridge offers its guests 2 outdoor swimming pools, a fitness center, a seasonal outdoor pool, and a children's pool. Event space at this hotel measures 4000 square feet (372 square meters) and includes a conference center. An area shuttle within 0.1 mi is available for a fee. A terrace, tour/ticket assistance, and barbecue grills are also featured at the family-friendly Brookside Resort by FairBridge. Free self parking is available. This Gatlinburg hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free RV, bus, truck parking
Brookside Resort by FairBridge offers 100 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.
For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 11:00 AM.
2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open during the following times:
This property's reception is open 24 hours Friday and Saturday and until midnight Sunday - Thursday. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
This property's front desk is open during the following times:
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, and Eurocard; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.