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Tru by Hilton Pigeon Forge, TN

2.5 star property
Hotel near Island at Pigeon Forge in Pigeon Forge

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Photo gallery for Tru by Hilton Pigeon Forge, TN

Terrace/patio
Business center
Exterior
Room, Accessible, Bathtub | In-room safe, desk, blackout drapes, iron/ironing board
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Pigeon Forge, TN
  • LeConte Center at Pigeon Forge
    ‪6 min walk‬
  • Island at Pigeon Forge
    ‪7 min walk‬
  • The Ripken Experience - Pigeon Forge
    ‪9 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

View all photos for Suite, Multiple Beds, Accessible (Hearing)

Suite, Multiple Beds, Accessible (Hearing) | In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible (Hearing)

  • 404 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Room, Accessible, Bathtub

Room, Accessible, Bathtub | In-room safe, desk, blackout drapes, iron/ironing board

Room, Accessible, Bathtub

  • Sleeps 5

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Shower, designer toiletries, hair dryer, towels

Room, 1 King Bed, Accessible (Hearing)

  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Shower, designer toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible, Bathtub

  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Bathroom shower

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Bathtub

Room, Accessible, Bathtub | In-room safe, desk, blackout drapes, iron/ironing board

Room, Accessible, Bathtub

  • Sleeps 4

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Shower, designer toiletries, hair dryer, towels

Room, 1 King Bed

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Pigeon Forge

In Pigeon Forge .Within a 15-minute walk of the hotel, you'll find Island at Pigeon Forge and LeConte Center at Pigeon Forge. Titanic Museum and Dolly Parton's Stampede Dinner Attraction are also within 3 miles (5 km).

What's nearby

  • LeConte Center at Pigeon Forge - 6 min walk - 0.4 miles
  • Island at Pigeon Forge - 7 min walk - 0.4 miles
  • Great Smoky Mountain Wheel - 7 min walk - 0.4 miles
  • The Ripken Experience - Pigeon Forge - 9 min walk - 0.5 miles
  • Titanic Museum - 3 min drive - 2.1 miles

Getting around

  • McGhee Tyson Airport (TYS) - 53 min drive

Restaurants

  • ‪Paula Deen's Family Kitchen - ‬12 min walk
  • ‪Ole Smoky Moonshine "The Barn - ‬12 min walk
  • ‪Mellow Mushroom - ‬17 min walk
  • ‪Margaritavile - ‬10 min walk
  • ‪Downtown Flavortown - ‬9 min walk

About this property

Tru by Hilton Pigeon Forge, TN

Hotel near Island at Pigeon Forge in Pigeon Forge
Tru by Hilton Pigeon Forge, TN offers its guests an indoor pool, an outdoor pool, and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces.

You'll find a business center on site. A rooftop terrace, tour/ticket assistance, and a picnic area are also featured at the business-friendly Tru by Hilton Pigeon Forge, TN. Free self parking is available.

Smoking is allowed in designated areas at this Pigeon Forge hotel.

  • 102 guestrooms or units
  • 5 levels
  • Built in 2018
  • Continental breakfast (free)
  • Deli
  • Terrace on the roof
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
Tru by Hilton Pigeon Forge, TN offers 102 accommodations with safes and designer toiletries. 55-inch LCD televisions come with premium satellite channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 179
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 179 (subject to availability)
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Pigeon Forge TN Hotel
Tru Hilton Pigeon Forge TN
Tru by Hilton Pigeon Forge TN

Frequently asked questions

How close is Tru by Hilton Pigeon Forge, TN to the airport?

Tru by Hilton Pigeon Forge, TN is 35.9 mi (53-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Tru by Hilton Pigeon Forge, TN?

As of Jun 12, 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Pigeon Forge, TN on Jun 18, 2025 start from $109.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Tru by Hilton Pigeon Forge, TN have an airport shuttle?

Airport shuttle services are not available at Tru by Hilton Pigeon Forge, TN.

Does Tru by Hilton Pigeon Forge, TN offer free breakfast?

Tru by Hilton Pigeon Forge, TN offers free continental breakfast every day from 7 AM to 10 AM.

Is there a casino at Tru by Hilton Pigeon Forge, TN?

No, there is no casino at this hotel.

What time is check-in at Tru by Hilton Pigeon Forge, TN?

Check-in start time: 4 PM; Check-in end time: 11 AM.

Is there free parking at Tru by Hilton Pigeon Forge, TN?

This hotel offers free self parking.

Does Tru by Hilton Pigeon Forge, TN have a pool?

Tru by Hilton Pigeon Forge, TN features an indoor pool and an outdoor pool.

Does Tru by Hilton Pigeon Forge, TN have a spa?

There are no spa services available at this hotel.

How close is Tru by Hilton Pigeon Forge, TN to downtown Pigeon Forge?

Tru by Hilton Pigeon Forge, TN is 0.6 mi away from Pigeon Forge.

Tru by Hilton Pigeon Forge, TN Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 639 out of 1002 reviews
Rating 8 - Good. 207 out of 1002 reviews
Rating 6 - Okay. 83 out of 1002 reviews
Rating 4 - Poor. 43 out of 1002 reviews
Rating 2 - Terrible. 30 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jerry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would Recommend

There for the Corvette Expo. Service was great. No problems. Would recommend.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

We felt welcomed as soon as we walked in, the front counter lady was great. The bed was comfortable and we loved the sky deck
Stayed 1 night in Mar 2025

10/10 Excellent

Justin

Stayed 6 nights in Feb 2025

2/10 Terrible

Shannon

Disliked: Staff & service

Money grab chosen over customer service.

Booked wrong nights by mistake at 11:20pm on Feb. 19th (same night of booking) instead of the following week due to app. Called hotel and they refused to cancel booking or change booking dates. Contacted hotels.com customer service (third party company in another country) and was placed on hold while they contacted hotel. By the time I was reconnected it was 12:02am Feb. 20th and was refused cancellation, refund or booking change. Charged $183.65 for 2-night stay I didn't get. After arguing with the third party (out of US) customer service company for 2 1/2 hours and 4 different customer servicereps, I was offered $50 one Key cash at around 3am but if I wasn't persistent wouldn't have been offered any compensation. The hotels.com app will change your dates if you allow it to auto fill your search location. Tru hotel refused to work with me and it was merely a money grab on their part. I had stayed at this location in the past but never again due to how I was treated. Never had such a terrible experience with hotels.com or Tru hotels.
Stayed 2 nights in Feb 2025

10/10 Excellent

Joel, Huntsville

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. New and fresh
Stayed 1 night in Feb 2025

8/10 Good

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except the ice machine was broken and our neighbors where very loud all night
Stayed 1 night in Feb 2025

10/10 Excellent

Stepen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the driections to your place was a little miss leading
Stayed 2 nights in Feb 2025

4/10 Poor

Nicole

Liked: Cleanliness, property conditions & facilities, room comfort

Won't go back

Pretty bummed, we booked this hotel for a birthday get away over another one down the road. The pool was ice cold and theres no hot tub so we didn't get to go swimming. The breakfast ends at 9.. or before 8:30 if the food runs out as they dont replenish the food. In my opinion if breakfast goes until 9, food should be replenished until 9am. We stayed two nights and this happened both mornings. The fireplace up on the roof deck doesn't work so that was disappointing. They were also cleaning the sidewalk at 10am on Saturday morning with a loud pressure washer right outside the main door as well. Coffee was also gross, its available 24/7 but we had to go elsewhere. The lobby is cool with games and neat murals. Overall we won't be going back there.
Stayed 2 nights in Feb 2025

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super nice and friendly. Very helpful. We had a great experience
Stayed 1 night in Feb 2025

10/10 Excellent

trent

Stayed 2 nights in Oct 2024

10/10 Excellent

Brent

Stayed 1 night in Feb 2025

8/10 Good

Kory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean hotel with a fun lobby. Breakfast had a good variety of options. Rooms were clean.
Stayed 2 nights in Jan 2025

10/10 Excellent

Hope

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Fantastic hotel and friendly employees. Hotel very clean and breakfast very good and different selections. Hotel staff give a 10.
Hotel room
Nice big walk in shower
Lobby area
Outside area with a fire to warm up to
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Miriam

Stayed 1 night in Dec 2024

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
My teens enjoyed the lounging room with TV and the indoor pool. I enjoyed that it was convenient to so many things and the view of mountains was very nice! I didn’t like the breakfast options due to being gluten free and dairy free. I wished they’d had a few better options.
Stayed 1 night in Dec 2024

2/10 Terrible

Sadia

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff was very rude
Stayed 3 nights in Dec 2024

10/10 Excellent

Angel

Stayed 2 nights in Sep 2024

10/10 Excellent

Christy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay right before Christmas!
Stayed 4 nights in Dec 2024

10/10 Excellent

Miranda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed many places in Pigein Forge and this is probably our favorite. It was our first stay. It was decorated beautifully for Christmas. My kids loved the pool. The unique bunk beds made for a spacious stay for our family of five. I loved the huge bathroom and the tub was great for relaxing. Definitely will be back.
Stayed 3 nights in Dec 2024

10/10 Excellent

farid

Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy
Stayed 2 nights in Dec 2024

10/10 Excellent

Chastidy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all the things we wanted to do for the weekend
Stayed 1 night in Dec 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

My third time staying at this hotel. Traveling mother with two children. I felt safe and comfortable. Easy access to anywhere you want to go in the Pigeon Forge area. Breakfast was crowded but nice, typical breakfast items. Kids enjoyed the indoor pool and games on the sky deck. Beds comfortable. Will stay again.
Stayed 2 nights in Dec 2024