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4.5 out of 5

"Parking could be improved and the elevator wasn’t working on the last day and with a broken arm that was tough. Overall a good place to stay " More

By a verified traveler on Tue 17 Aug 2021

Hotel Description

Hotel near Dolly Parton's Stampede Dinner Attraction in Pigeon Forge

On river

Stay at this Pigeon Forge hotel and you'll be within half a mile (1 km) of Dolly Parton's Stampede Dinner Attraction and 2 miles (3 km) of Patriot Park. Also, Island at Pigeon Forge is within 3 miles (5 km) and Titanic Museum is within 6 miles (10 km).

Free perks

A seasonal outdoor pool is featured at this hotel, along with free self parking. Guests will appreciate free perks like buffet breakfast and WiFi in public areas. Express check-in is also provided.

Free WiFi, balconies

Featuring conveniences like refrigerators and microwaves, the 172 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include balconies, coffee/tea makers, and free local calls.

Standard Room, River View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$100* Per night/room Sep 26 - Sep 27

2 King Beds with Efficiency Kitchen, Groundfloor

Bed Count 2 King Beds Maximum Occupancy 4 Max

Deluxe Room, Kitchenette, River View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, River View (2nd Floor)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, River View

Bed Count 2 King Beds Maximum Occupancy 4 Max

Creekstone Inn ratings based on 45 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Creekstone Inn

Everyone (15) Couples (7) Family (21)
4 out of 5
Parking could be improved and the elevator wasn’t working on the last day and with a broken arm that was tough. Overall a good place to stay

Posted by on Aug 17, 2021

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Comment from Hotel Management

Sep 8, 2021 by Heather, Guest Services

Thank you for taking the time to write a review. We are glad you found us a good place to stay. We look forward to seeing you again soon.

5 out of 5
The beds were amazing! Slept so well, forgot I wasnt at home. Love the private balconies. Wished there was a closer bridge over the river to get to the pool and dining. Amazing hot breakfast. Will definitely stay here again.

Posted by on Aug 15, 2021

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Comment from Hotel Management

Aug 16, 2021 by Heather, Customer Service Agent

Thank you so much for taking the time to write a review. We are glad you found the beds amazing and enjoyed the private balconies. We look forward to seeing you again soon.

5 out of 5
It was a nice view of the campgrounds across the river.

Posted by on Jul 5, 2021

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Comment from Hotel Management

Jul 5, 2021 by Heather, Customer Service Agent

Thank you for taking the time to write a review. We are glad you enjoyed your time with us and we look forward to seeing you again soon.

4 out of 5
The beds were comfortable. The shower is awesome!!! The view from balcony is fun to relax and watch the ducks and people floating in the creek. Bathroom is small but the shower makes up for that negative. My only complaints are the elevator and lack of handicapped parking. The elevator is old and slow. We had to wait ten minutes several times. There is only one single elevator for five floors. There was only ONE handicap parking space.

Posted by on Jun 18, 2021

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Comment from Hotel Management

Jun 18, 2021 by Heather, Customer Service Agent

Thank you for the nice review. We are glad you enjoyed your time with us and your time on the balcony watching the wildlife. We look forward to seeing you again soon.

5 out of 5
We loved the view from our balcony. The room was very clean. Would have like more variety in breakfast and fresh fruit.

Posted by on Jun 5, 2021

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Comment from Hotel Management

Jun 7, 2021 by Heather, Customer Service Agent

Thank you for taking the time to write a review of your recent stay with us. We are glad you enjoyed your time and look forward to seeing you again soon.

5 out of 5

Posted by on Jun 4, 2021

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Comment from Hotel Management

Jun 14, 2021 by Heather, Customer Service Agent

Thank you for the nice 5 out of 5 review score. We are glad you enjoyed your time with us and we look forward to seeing you again soon.

4 out of 5
The view was great. Enjoyed the breakfast. Housekeeping could have been better...we stayed 7 nights and the floor was never vacuumed and the beds were never made up or the sheets were never changed during our stay. Had to ask for more coffee packets. We did get fresh towels each day.

Posted by on May 31, 2021

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Comment from Hotel Management

Jun 3, 2021 by Heather, Customer Service Agent

Thank you for taking the time to write a review of your recent stay with us. We are glad you enjoyed your view and breakfast in our Rise & Shine Cafe. We are currently offering limited housekeeping services. We look forward to seeing you again soon.

5 out of 5
I liked the convenient location. The staff was very friendly and helpful. My only complaint would be that there is only one elevator for the entire building!

Posted by on May 26, 2021

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Comment from Hotel Management

May 26, 2021 by Heather, Customer Service Agent

Thank you for taking the time to leave feedback on your recent stay with us. We are glad you liked the location. Our Creekstone Inn building now has 2 elevators. Thank you again.

4 out of 5
The property is located off the main drag in Pigeon Forge so you are not dealing with the noise of traffic. Instead you have the tranquil sound of the River running behind the building. The property is also a short drive from Dollywood making easy to get too and from the park

Posted by on May 25, 2021

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Comment from Hotel Management

May 26, 2021 by Heather, Customer Service Agent

Thank you for taking the time to provide feedback on your recent stay with us. We are glad you enjoyed the tranquil sound of the river and the location. We look forward to seeing you again soon.

5 out of 5
I loved my room!

Posted by on May 24, 2021

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Comment from Hotel Management

May 24, 2021 by Heather, Customer Service Agent

Thank you for the nice review. We are glad to hear that you loved your room. We look forward to seeing you again soon.

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Free breakfast is served daily. WiFi is free in public spaces. A seasonal outdoor pool, tour/ticket assistance, and express check-in are also featured at Creekstone Inn. Self parking is free. This Pigeon Forge hotel is smoke free.

  • 172 guestrooms or units
  • 5 levels
  • 2 buildings
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Express check-in
  • Tour and ticket information
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Creekstone Inn offers 172 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private balcony
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - midnight. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 7:00 AM - midnight.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

When an accessible room is requested or required, this property will not allow guests to book a non-accessible room.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: USD 1.10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Creekstone
  • Creekstone Inn
  • Creekstone Inn Pigeon Forge
  • Creekstone Pigeon Forge
  • Creekstone Hotel Pigeon Forge
  • Creekstone Inn Pigeon Forge Tn
  • Creekstone Inn Hotel
  • Creekstone Inn Pigeon Forge
  • Creekstone Inn Hotel Pigeon Forge

You should know

  • The seasonal pool will open in March and close in October.
  • Pool access available from 9 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.