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4.5 out of 5

"It would be helpful if in our confirmation email we were told that check in was in a different building. We drove around a bit looking for Creekside, ... " More

By a verified traveler on Sun 25 Sep 2022

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Hotel Description

Hotel near Dolly Parton's Stampede Dinner Attraction in Pigeon Forge

On river

Stay at this Pigeon Forge hotel and you'll be within half a mile (1 km) of Dolly Parton's Stampede Dinner Attraction and 2 miles (3 km) of Patriot Park. Also, Island at Pigeon Forge is within 3 miles (5 km) and Titanic Museum is within 6 miles (10 km).

Free perks

A seasonal outdoor pool is featured at this hotel, along with free self parking. Guests will appreciate free perks like buffet breakfast and WiFi in public areas. Express check-in and a safe deposit box are also provided.

Standard Room, River View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$65* Per night/room Feb 5 - Feb 6

2 King Beds with Efficiency Kitchen, Groundfloor

Bed Count 2 King Beds Maximum Occupancy 4 Max

Deluxe Room, Kitchenette, River View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, River View (2nd Floor)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, River View

Bed Count 2 King Beds Maximum Occupancy 4 Max

Creekstone Inn ratings based on 42 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Creekstone Inn

Everyone (14) Couples (6) Family (20)
3 out of 5

Posted by on Sep 26, 2022

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3 out of 5
It would be helpful if in our confirmation email we were told that check in was in a different building. We drove around a bit looking for Creekside, then looking for the registration building, even though we were using our Google maps!

Posted by , from BARRINGTON on Sep 25, 2022

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Comment from Hotel Management

Sep 25, 2022 by Blake

We are sincerely sorry that you did not enjoy your recent visit. Please accept our apologies and know that we will use your feedback to help improve our service and facilities. Thank you so much for taking the time to share your comments.

5 out of 5

Posted by on Sep 8, 2022

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4 out of 5

Posted by on Jul 19, 2022

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5 out of 5
Good place to stay with family

Posted by , from Bakersfield on May 14, 2022

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Comment from Hotel Management

May 16, 2022 by Heather, Customer Service Agent

Robert, thank you for the excellent review. We are glad you found us a wonderful place to stay and will return with your family again soon.

5 out of 5

Posted by on Apr 24, 2022

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5 out of 5

Posted by on Apr 3, 2022

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5 out of 5
Would stay here again

Posted by on Mar 27, 2022

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Comment from Hotel Management

Mar 29, 2022 by Heather, Customer Service Agent

Thank you for the excellent 5 out of the 5-star review. We are glad you will stay here again. Thank you again.

3 out of 5
We checked in without issue but were put in a room between two construction lifts. No place to park because most of the parking area was closed because of construction. HOWEVER. after confronting the front desk about the conditions they moved us to a second building on the property which was very nice and made our stay much better. The free breakfast in the morning was good and plentiful.

Posted by on Mar 21, 2022

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Comment from Hotel Management

Mar 21, 2022 by Heather, Customer Service Agent

Thank you for staying with us and taking the time to leave a review. We are glad you enjoyed your time in our Rivers Landing Building. We look forward to seeing you again soon.

5 out of 5
This is a fantastic place to stay. Located at the south end of the Parkway and about a block off, it is quiet. The rooms over the Pigeon River have balconies and great views. Ducks, geese, birds are always around enjoying the water. Complimentary breakfast is a bonus and served hot! Highly recommend. A nice addition would be a fire pit for cool evenings.

Posted by on Mar 14, 2022

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Comment from Hotel Management

Mar 14, 2022 by Heather, Customer Service Agent

Thank you for the excellent review. We are glad you enjoyed breakfast in our Rise & Shine Cafe and look forward to seeing you again soon.

Property Features

Free breakfast is served daily. WiFi is free in public spaces. A seasonal outdoor pool, tour/ticket assistance, and express check-in are also featured at Creekstone Inn. Self parking is free. This Pigeon Forge hotel is smoke free.

  • 172 guestrooms or units
  • 5 levels
  • 2 buildings
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Express check-in
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Creekstone Inn offers 172 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private balcony
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 7:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

When an accessible room is requested or required, this property will not allow guests to book a non-accessible room.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: USD 1.10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Creekstone
  • Creekstone Inn
  • Creekstone Inn Pigeon Forge
  • Creekstone Pigeon Forge
  • Creekstone Hotel Pigeon Forge
  • Creekstone Inn Pigeon Forge Tn
  • Creekstone Inn Hotel
  • Creekstone Inn Pigeon Forge
  • Creekstone Inn Hotel Pigeon Forge

You should know

  • The seasonal pool will open in March and close in October.
  • Pool access available from 9 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.