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Sheraton Memphis Downtown Hotel

4.0 star property
Hotel near Renasant Convention Center, connected to the convention center in Memphis

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Photo gallery for Sheraton Memphis Downtown Hotel

Lobby
Room, 1 King Bed, Corner | Premium bedding, down comforters, pillowtop beds, in-room safe
Lobby sitting area
Reception
Point of interest

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Pet friendly
  • Laundry
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
250 N Main St, Memphis, TN, 38103
  • Place, Renasant Convention Center
    ‪1 min walk‬
  • Place, Bass Pro Shops at the Pyramid
    ‪7 min walk‬
  • Place, Beale Street
    ‪16 min walk‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

8.0 out of 10
Very good
(61 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds

8.2 out of 10
Very good
(35 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

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Exterior

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4.6 out of 5, Wonderful, 1,003 reviews
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Dec 21 - Dec 22
Total with taxes and fees
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About the neighborhood

Memphis

Downtown Memphis stay.You'll be steps from Renasant Convention Center and within a 10-minute walk of Fire Museum of Memphis with a stay at this Downtown Memphis hotel. Beale Street and Orpheum Theatre are also within 2 miles (3 km).

What's nearby

  • Renasant Convention Center - 1 min walk - 0.0 miles
  • Bass Pro Shops at the Pyramid - 7 min walk - 0.4 miles
  • Beale Street - 16 min walk - 0.9 miles
  • Orpheum Theatre - 17 min walk - 1.0 mile
  • FedExForum - 19 min walk - 1.0 mile

Getting around

  • Memphis Central Station - 7 min drive
  • Memphis International Airport (MEM) - 16 min drive

Restaurants

  • ‪The Lookout at the Pyramid - ‬12 min walk
  • ‪Wahlburgers - ‬13 min walk
  • ‪Westy's - ‬3 min walk
  • ‪Uncle Buck's Fish Bowl and Grill - ‬12 min walk
  • ‪Wrapzody Deli & Desserts - ‬6 min walk

About this property

Sheraton Memphis Downtown Hotel

Hotel near Renasant Convention Center, connected to the convention center in Memphis
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. The business-friendly Sheraton Memphis Downtown Hotel also features a 24-hour fitness center, dry cleaning/laundry services, and express check-out. For a fee, parking is available.

This Memphis hotel is smoke free.

  • 600 guestrooms or units
  • Meeting rooms
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sheraton Memphis Downtown Hotel offers 600 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Breakfast and dinner served
Crowne Plaza Memphis Downtown Hotel by IHG
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
3.9 out of 5, Good, 353 reviews
$125 nightly
The price is $151
Dec 7 - Dec 8
Total with taxes and fees
Crowne Plaza Memphis Downtown Hotel by IHG

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 32 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 24.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (67 inch wide door)
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (32 inches high)

Room amenities

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 24.95 per person
  • Valet parking fee: USD 32 per day (in/out privileges)
  • Pet deposit: USD 50 per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Memphis Downtown Sheraton
Sheraton Hotel Memphis Downtown
Sheraton Memphis Downtown
Sheraton Memphis Downtown Hotel
Sheraton Memphis Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel
Sheraton Memphis Downtown Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel Memphis

Frequently asked questions

How close is Sheraton Memphis Downtown Hotel to the airport?

Sheraton Memphis Downtown Hotel is 10.7 mi (16-min drive) away from the Memphis International Airport (MEM) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Memphis Downtown Hotel?

As of Dec 6, 2025, prices found for a 1-night stay for 2 adults at Sheraton Memphis Downtown Hotel on Jan 4, 2026 start from $141.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Memphis Downtown Hotel have an airport shuttle?

Airport shuttle services are not available at Sheraton Memphis Downtown Hotel.

Does Sheraton Memphis Downtown Hotel offer free breakfast?

Free breakfast isn’t provided at Sheraton Memphis Downtown Hotel, but full breakfast is offered for a fee of USD 24.95 per person. It's available every day from 6 AM to 10:00 AM.

Is there a casino at Sheraton Memphis Downtown Hotel?

No, there is no casino at this hotel, but Southland Casino Racing (8-min drive) is nearby.

What time is check-in at Sheraton Memphis Downtown Hotel?

Check-in start time: 4 PM; Check-in end time: 2:00 AM.

Is there free parking at Sheraton Memphis Downtown Hotel?

Free parking is not available at this hotel. Valet parking is available for USD 32 per day.

Does Sheraton Memphis Downtown Hotel have a pool?

Sheraton Memphis Downtown Hotel does not have a pool.

Does Sheraton Memphis Downtown Hotel have a restaurant?

Sheraton Memphis Downtown Hotel is home to Crossroads Tavern & Grill, which features southern cuisine.

Does Sheraton Memphis Downtown Hotel have a spa?

There are no spa services available at this hotel.

How close is Sheraton Memphis Downtown Hotel to downtown Memphis?

Sheraton Memphis Downtown Hotel is 0.2 mi away from Memphis.

Sheraton Memphis Downtown Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 437 out of 1001 reviews
Rating 8 - Good. 218 out of 1001 reviews
Rating 6 - Okay. 136 out of 1001 reviews
Rating 4 - Poor. 108 out of 1001 reviews
Rating 2 - Terrible. 102 out of 1001 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Alfred

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel clean but very old.
Stayed 1 night in Nov 2025

6/10 Okay

Janell

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pool was not working. Connecting to the convention center was convenient and great.
Stayed 2 nights in Aug 2025

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are traveling to Memphis, stay here. Wonderful accommodations, staff was excellent. They even upgraded my reservation, which was extremely unexpected.
Stayed 1 night in Sep 2025

10/10 Excellent

carey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Shevon

Traveled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Dina

Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Pedro

Stayed 4 nights in Aug 2025

6/10 Okay

NIEMH

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Was old and area surrounding hotel Wasn’t safe
Stayed 3 nights in Aug 2025

10/10 Excellent

Alicia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Pamela

Traveled with family and small children, Traveled with family
Liked: Staff & service
Carpet needs to be cleaned and the refrigerator defrosted leaving water on the carpet and I really didn’t use it. Could at least offer breakfast with the stay for free.
Stayed 2 nights in Aug 2025

6/10 Okay

Derrick

Traveled with family and small children
Liked: Cleanliness, staff & service
You should have some type of mattress cover for the sofa bed. Our sofa bed mattress had a stain on it. That's a problem. That's something that needs to be addressed
Stayed 3 nights in Aug 2025

8/10 Good

Sara

Business traveler
Liked: Amenities
Rooms were clean, nice and spacious. Breakfast is not included, you just pay $45 each day you want to grab breakfast and the only breakfast place nearby is a 16 min walk. But it is in the heart of downtown, and rooms come with all the toiletries in case one has forgotten to bring something. The staff was also nice and allowed me to check in a couple of hours early when I explained to them Id had a long day.
Stayed 2 nights in Aug 2025

10/10 Excellent

Shantelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing!!!!
Stayed 2 nights in Aug 2025

8/10 Good

Latrice

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay! Highly recommended ❤️😘
Stayed 1 night in Aug 2025

2/10 Terrible

Tanisha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

dissatisfied guest

i booked a deluxe room i educated i had a service dog was moved to a bad floor with a broken bed our remote did t work and he came in the room it was at 80degrees and this is august
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very relaxing
Stayed 1 night in Aug 2025

2/10 Terrible

alejandro, MAUMELLE

Disliked: Cleanliness, staff & service, property conditions & facilities
Hiding charges
Stayed 1 night in Aug 2025

6/10 Okay

Gigetta

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It is a nice property and the room we booked looks nice and the bathroom was absolutely handicap accessible however, staying in said handicap accessible room, the mattress on both beds were horrible. Especially for 2 handicap people (one in a wheelchair and another in a power chair) The beds were so close to the floor it looked like the mattress were on a box spring with no bed frame. The mattress were so uncomfortable and felt like you fell in a hole and it was difficult to get up from. The front desk was notified. I was told the manager did not get in till later and would reach out to me. I have not heard from them. This was my 3rd stay at this hotel and it was disappointing. I do hope they will fix the mattress situation before selling the room to another customer needing a handicap accessible room.
Stayed 1 night in Aug 2025

2/10 Terrible

Kaye

Too hot

Air conditioning not working. Then maintenance repair but room stay warm. Tempt did not go below 74. Difficult to sleep
Stayed 1 night in Aug 2025

10/10 Excellent

Patsy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I give the hotel a 5 star

My say was plenty the hotel was very clean
Stayed 1 night in Aug 2025

4/10 Poor

Francis A., Brandon

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Through Expedia, at a $110 for the night turned into an extra $50 due to a little extra early arrival rain was ready. Immediately. Then had to pay for parking $32 which is only valet and unsafe surroundings outside to park. Homeless people surrounding hotel, front street and all around the convention center. Most all the rain turned out as if it was cleaned, but the bed had 2 holes sunk in severely. They told it was Poo from the front end, never cleaned. The bathtub had a slight line in the back. Shampoo was broke off the wall with a piece of tape sitting on the soap rack. The floor was not swept normod. Due to spots and some grit and dust webs behind the toilet, no liners in the trash cans and the carpet had two areas of some type of piece of trash obviously was not vacuumed. Thank goodness I always bring my own cleaners. I have my own Cleaning business and this is not acceptable for the price of a high in hotel. I will never return or at least in Memphis tennessee, downtown. Anyone reading this? I recently stayed at Home2 It was perfect, so clean, I did not want to leave,safe and very nice parking. Available walmart, nearby and answers when questions needed.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service
Good location
Stayed 2 nights in Aug 2025

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Jose

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025