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Sheraton Memphis Downtown Hotel

4.0 star property
Hotel near Renasant Convention Center, connected to the convention center in Memphis

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Photo gallery for Sheraton Memphis Downtown Hotel

Lobby lounge
Lobby sitting area
Reception
Point of interest
Room, 1 King Bed, Corner | Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Pet friendly
  • Breakfast available
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
250 N Main St, Memphis, TN, 38103
  • Place, Renasant Convention Center
    ‪1 min walk‬
  • Place, Beale Street
    ‪17 min walk‬
  • Place, FedExForum
    ‪19 min walk‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

8.0 out of 10
Very good
(61 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds

8.2 out of 10
Very good
(35 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Memphis

Downtown Memphis stay.You'll be steps from Renasant Convention Center and within a 10-minute walk of Fire Museum of Memphis with a stay at this Downtown Memphis hotel. Beale Street and Orpheum Theatre are also within 2 miles (3 km).

What's nearby

  • Renasant Convention Center - 1 min walk - 0.0 miles
  • Beale Street - 17 min walk - 1.0 mile
  • Orpheum Theatre - 17 min walk - 1.0 mile
  • FedExForum - 19 min walk - 1.0 mile
  • National Civil Rights Museum - 2 min drive - 1.4 miles

Getting around

  • Memphis Central Station - 7 min drive
  • Memphis International Airport (MEM) - 16 min drive

Restaurants

  • ‪The Lookout at the Pyramid - ‬12 min walk
  • ‪Wahlburgers - ‬13 min walk
  • ‪Westy's - ‬3 min walk
  • ‪Uncle Buck's Fish Bowl & Grill - ‬12 min walk
  • ‪Comeback Coffee - ‬4 min walk

About this property

Sheraton Memphis Downtown Hotel

Hotel near Renasant Convention Center, connected to the convention center in Memphis
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. The business-friendly Sheraton Memphis Downtown Hotel also features a 24-hour fitness center, dry cleaning/laundry services, and express check-out. For a fee, parking is available.

This Memphis hotel is smoke free.

  • 600 guestrooms or units
  • Meeting rooms
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sheraton Memphis Downtown Hotel offers 600 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Exterior

Crowne Plaza Memphis Downtown Hotel by IHG

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
3.9 out of 5, Good, 326 reviews
$110 nightly
The price is $133
Oct 19 - Oct 20
Total with taxes and fees
Crowne Plaza Memphis Downtown Hotel by IHG

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 32 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 24.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (67 inch wide door)
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (32 inches high)

Room amenities

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk, smart lock

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 24.95 per person
  • Valet parking fee: USD 32 per day (in/out privileges)
  • Pet deposit: USD 50 per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Memphis Downtown Sheraton
Sheraton Hotel Memphis Downtown
Sheraton Memphis Downtown
Sheraton Memphis Downtown Hotel
Sheraton Memphis Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel
Sheraton Memphis Downtown Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel Memphis

Frequently asked questions

How close is Sheraton Memphis Downtown Hotel to the airport?

Sheraton Memphis Downtown Hotel is 10.7 mi (16-min drive) away from the Memphis International Airport (MEM) airport, the closest popular airport to the property.

Does Sheraton Memphis Downtown Hotel have an airport shuttle?

Airport shuttle services are not available at Sheraton Memphis Downtown Hotel.

Does Sheraton Memphis Downtown Hotel offer free breakfast?

Free breakfast isn’t provided at Sheraton Memphis Downtown Hotel, but full breakfast is offered for a fee of USD 24.95 per person. It's available every day from 6 AM to 10:00 AM.

Is there a casino at Sheraton Memphis Downtown Hotel?

No, there is no casino at this hotel, but Southland Casino Racing (8-min drive) is nearby.

What time is check-in at Sheraton Memphis Downtown Hotel?

Check-in start time: 4 PM; Check-in end time: 2:00 AM.

Is there free parking at Sheraton Memphis Downtown Hotel?

Free parking is not available at this hotel. Valet parking is available for USD 32 per day.

Does Sheraton Memphis Downtown Hotel have a pool?

Sheraton Memphis Downtown Hotel does not have a pool.

Does Sheraton Memphis Downtown Hotel have a restaurant?

Sheraton Memphis Downtown Hotel is home to Crossroads Tavern & Grill, which features southern cuisine.

Does Sheraton Memphis Downtown Hotel have a spa?

There are no spa services available at this hotel.

How close is Sheraton Memphis Downtown Hotel to downtown Memphis?

Sheraton Memphis Downtown Hotel is 0.2 mi away from Memphis.

Sheraton Memphis Downtown Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 446 out of 1028 reviews
Rating 8 - Good. 226 out of 1028 reviews
Rating 6 - Okay. 141 out of 1028 reviews
Rating 4 - Poor. 112 out of 1028 reviews
Rating 2 - Terrible. 103 out of 1028 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Damenica

Traveled with partner
Liked: Cleanliness, staff & service
This is an older hotel, so there are visible signs of wear and tear and/or outdated decor in some areas. Despite this, the hotel is well maintained and clean. Our room was clean and bigger than we expected. Parking will be a challenge. It’s a pain to pay extra for parking but the valet staff and service made up for it. Overall, we had no issues with our stay.
Stayed 2 nights in May 2025

6/10 Okay

Sequita

Traveled with group
Disliked: Room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Lisa

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, property conditions & facilities
all went well
Stayed 1 night in May 2025

2/10 Terrible

Kenric

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities

Sheridan hotels I thought were nice but I'm wrong

Upon arrival to the hotel the main amenities very nice had to wait quite a bit just to get checked in watch several employees just stand around doing nothing while I was being checked in by one person that would actually working after the four or five of us finally got checked in went up to my room that was very dated carpet had stains all over the place bathroom tub backed up every time we took a shower toilet backed up called maintenance they're supposed to fix it out of my entire stay never got fixed elevator doors make you feel like you're about to plummet to your death every time they open cuz they are so loud and screeching employees are not nice I met one older gentleman my entire time here who was very nice and considerate other than that everyone I talk to either just seem like they didn't care or we're just rude. Overnight parking on property is $32 a day so for almost $70 to stay there for 2 days I expected decent service for valet which did not happen every time I came back after work and every time I want to leave to go somewhere or go to work I had to chase somebody down to get keys to my car to be able to leave they were never after area to help people with their cars and if you're paying almost $70 and that does not include a tip and they expect to be tipped even though they have horrible service this place just is not worth it it is downtown the building itself is very nice from the outside but as soon as you step inside to your rooms not worth it don't go.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cathy

Traveled with family
Liked: Cleanliness
Closeness to restaurants and events.
Stayed 1 night in Jun 2025

10/10 Excellent

Madison

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was very clean and comfortable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Howard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager was excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer, Long Beach

Stayed 1 night in May 2025

10/10 Excellent

Lori

Stayed 4 nights in May 2025

6/10 Okay

Dudley

Business traveler
Liked: Cleanliness
Disliked: Amenities
I liked the location in proximity to the convention center
Stayed 7 nights in May 2025

2/10 Terrible

Traci

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we got to our room there was blood in the bathroom on the wall and then something white on the vanity. At 5:30 in the morning they said our smoke alert button went off and charged us an extra 250.00 even though we do not and were not smoking.
Stayed 1 night in Jun 2025

10/10 Excellent

Richard W

Stayed 2 nights in May 2025

2/10 Terrible

Krystal

Stayed 2 nights in May 2025

8/10 Good

David, HOUSTON

Stayed 2 nights in May 2025

8/10 Good

David, HOUSTON

Liked: Cleanliness, amenities, property conditions & facilities
Good location. Convenient for getting around town and access to the convention center. Memphis' trolley is not running and that is a problem for getting to Beale St and other points on the Main St Mall. That diminishes the score from a 5 to a 4.
The north entrance to the Memphis Main St Mall from 10th floor of Sheraton. The Cannon Center for Performing Arts on the right.
Stayed 2 nights in May 2025

10/10 Excellent

Brea

Liked: Cleanliness, staff & service, amenities
N/a
Stayed 1 night in May 2025

8/10 Good

Georgene, Phoenix

Disliked: Amenities, property conditions & facilities
The property seemed very old and run down. The front desk was understaffed. The valet staff was well organized and very helpful.
Stayed 1 night in May 2025

4/10 Poor

Sandra

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Bianca Luz, George Town

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place, nice area, amazing food around, I love this hotel We planning to coming back in few more months
Stayed 4 nights in May 2025

6/10 Okay

Daniel

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
I liked the staff the room but I didn't like they didn't make sure I received my breakfast card and the swimming pool was closed yet again that was very irritating but overall it was a comfortable stay
Stayed 3 nights in May 2025

10/10 Excellent

Kisha

Liked: Cleanliness
Stayed 2 nights in May 2025

8/10 Good

Alexis

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was beautiful, quiet, and spacious. Rooms all on higher floors had nice views from either side. The staff attitudes vary by shift, now the two working 5/26 morning shift was very very nice.
Stayed 3 nights in May 2025

2/10 Terrible

Tiffany

Disliked: Amenities
The hotel smelled of urine every where
Stayed 3 nights in May 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025