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Courtyard by Marriott Downtown Memphis

3-star property
75 Jefferson Ave, Memphis, TN 1-855-201-7819
4.2 out of 5
Very good!
See all 14 travelocity Reviews

"No parking unless you paid extra. " More

By a verified traveler on Tue 15 Jun 2021

Points Of Interest

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Hotel Description

3-star hotel near Beale Street

Downtown Memphis stay

A stay at this Downtown Memphis hotel places you within half a mile (1 km) of Beale Street and 2 miles (3 km) of FedEx Forum. Court Square and Fire Museum of Memphis are also within half a mile (1 km).

Business services

This hotel features a spa tub, a gym, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. There's a bar/lounge on site, and a 24-hour front desk and laundry facilities are also provided.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$136* Per night/room Aug 28 - Aug 29

Room, 1 King Bed, Balcony, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Courtyard by Marriott Downtown Memphis ratings based on 14 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Courtyard by Marriott Downtown Memphis

Everyone (5) Couples (1) Family (1)
3 out of 5
No parking unless you paid extra.

Posted by on Jun 15, 2021

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Comment from Hotel Management

Jun 17, 2021 by LD

Dear Anonymous, our hotel does offer off site garage parking and limited valet parking. Like most downtown hotels there is a fee for parking. We make sure to share this information on our hotel's website for our guest convenience. Thank you for staying with us.

5 out of 5
Very nice room, nice staff, good breakfast. The only negative is that we chose this hotel on purpose because it was one of the only hotels in downtown Memphis with a hot tub. I wish the information on the site had been updated that the hot tub was closed because of COVID-19. ☹️ Bummer. Other hotels in the area had it listed if their pool or spa area was closed. I wish this one had done the same.

Posted by on May 1, 2021

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Comment from Hotel Management

May 1, 2021 by LD

Dear guest, our hot tub is closed due to the CoVid-19 virus. I am sorry this information was not listed on the hotel's website, I will make sure the appropriate staff member is aware of this oversight. Thank you for choosing our hotel, we hope you will visit again.

5 out of 5
It was Clean, the staff was friendly, no complaints.

Posted by , from Los Angeles on Nov 28, 2020

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Comment from Hotel Management

Dec 5, 2020 by LD

Thank you for taking time to complete our survey and providing us with a perfect score! We are happy to learn your stay was perfect and we hope you will visit again soon.

5 out of 5

Posted by on Jul 28, 2019

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Comment from Hotel Management

Jul 29, 2019 by Manager

We appreciate the perfect review! I am glad you enjoyed your stay. Thank you for choosing our hotel and please visit again!

1 out of 5
First, Travelocity charged me for 2 rooms when I only booked one. Secondly, the hotel said they canceled both charges and then charged me again, but ALL 3 charges are now on my credit card. Obviously, the hotel staff is incompetent. Additionally, this high rise hotel had NO air conditioning, zero, it was like staying in a youth hostel, wretched.

Posted by , from Texas on Jun 26, 2018

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Comment from Hotel Management

Jul 2, 2018 by LD

Dear Raphael- I apologize for any errors with your 3rd party booking; I hope your concerns have been resolved, please feel free to contact the hotel's management if further assistance is needed. Thank you for staying with us.

4 out of 5

Nice hotel

Pros: room was good, the bedding good and the pillows also.
Cons: The room coffee
Location: The ducks at Peabody, Beale street, ribs, Memphis Redbirds, civil rights museum, Mud Island, Graceland, dog races
Mostly fine. A couple minor hiccups. The room coffee was not good at all. Also, when I checked online, there was no pool, but learned there was a hot tub, but with no swim suit, no good. Also Beale street had nothing going od during the day Saturday

Posted by on May 31, 2016

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Comment from Hotel Management

Jun 16, 2016 by LD

Thanks for taking time to review our hotel. I am glad to hear our location met your needs, we hope you will visit again.

3 out of 5

Comfortable Room

Pros: Room, restaurant and friendly staff.
Cons: Spray for mosquitoes and get the air conditioning fixed properly.
Location: Sun Studios, Staxx Museum, Graceland - catch the shuttle to see all three at Staxx. Great BBQ at Rendezvous.
The rooms at this location were nice, clean and comfortable. The hotel was having an air conditioning issue and it effected the lobby especially and the rooms - they struggled to stay cool. The lobby was full of mosquitoes, hot and stuffy. The food from the Bistro was excellent. The staff was very friendly and accommodating. I would recommend it, but would say call first to make sure their A/C is working properly.

Posted by , from Dayton, OH on Jul 2, 2015

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5 out of 5

Great location and nice rooms

We stayed here on a weekend visit to Memphis. Great location - walkable to all of the sites if you're a walker and if not, the trolley picks up right outside. Quiet area (a little sleepy) and just the right distance from Beale Street. Good restaurants close by. Everything in the hotel feels new and clean. My only complaint is I wish I had known that the jacuzzi was on a nice outside deck - would have brought my suit!

Posted by on Jul 25, 2013

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4 out of 5

Clean, Comfortable and Convenient!

Pros: Close restaurants, Quiet, clean
Cons: breakfast not included
We stayed 2 nights recently at the Courtyard Marriott Downtown Memphis, TN. The room was very spacious- (we had a King bed) and there was a huge tiled shower only in the bathroom, no tub. Who needs a tub in a hotel anyway? I would never sit down in a hotel tub to take a bath. The bed was super comfy with a pillow-top mattress and a down blanket on the bed. Our only complaints was that the hotel didn't offer a free continental breakfast, and the hotel desk clerk never knew the answers to our questions about the area. We did try the Bistro downstairs for breakfast one morning and it was very good. Two simple entrees and two coffees was over $17 and we didn't even get refills on the coffee. The trolley stop was just outside the hotel arond the corner which made it nice if you were afraid to walk. We mostly walked everywhere and was pleasantly surprised to feel quite safe, even after dark because there were lots of people around the downtown area. Beale Street was loaded with watchful policemen and women. No worries there, either. We would stay at this hotel again, but only if there wasn't another one comparable nearby with a free breakfast. For the price they charged, we felt the breakfast would have been nice.

Posted by , from The Beautful Ozarks, USA on Sep 30, 2012

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5 out of 5

This hotel was beautiful and very inviting.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
I loved this hotel so much that I wanted to stay an additional night. The room was spacious and very well appointed, and the bed was very comfortable. I found the staff to be very friendly, courteous and helpful, especially when recommending restaurants.

Posted by , from Phoenix, AZ, USA on May 8, 2012

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About the Courtyard by Marriott Downtown Memphis

Location 75 Jefferson Ave, Memphis, TN 38103

Property Features

Courtyard by Marriott Downtown Memphis offers its guests a spa tub and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 5000 square feet (465 square meters). The business-friendly Courtyard by Marriott Downtown Memphis also features tour/ticket assistance, complimentary newspapers in the lobby, and a fireplace in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Memphis hotel is smoke free.

  • 1 building
  • 131 guestrooms or units
  • 8 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 2010
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Memphis Central Station (2.1 km / 1.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Courtyard by Marriott Downtown Memphis offers 131 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries. This Memphis hotel provides complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6 AM to 11 AM.

Courtyard by Marriott Downtown Memphis has a restaurant serving breakfast, lunch, and dinner.

Nearby Activities

Recreational amenities at the hotel include a spa tub and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 14 per person (approximately)
  • Self parking fee: USD 18.00 per day
  • Valet parking fee: USD 22.00 per day (in/out privileges)
  • Nearby parking fee: USD 17 per day
  • Late check-out fee: USD 100.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott Downtown Memphis
  • Courtyard Marriott Memphis Downtown
  • Courtyard Memphis Downtown
  • Marriott Courtyard Memphis Downtown
  • Marriott Memphis Downtown
  • Courtyard Marriott Downtown Hotel Memphis
  • Courtyard Marriott Downtown Memphis Hotel
  • Courtyard riott Memphis Hotel
  • Courtyard By Marriott Memphis
  • Courtyard by Marriott Downtown Memphis Hotel
  • Courtyard by Marriott Downtown Memphis Memphis
  • Courtyard by Marriott Downtown Memphis Hotel Memphis

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.