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4.2 out of 5

"Good location. Good value. Room clean but had musty smell. Breakfast excellent. Staff helpful and very friendly. " More

By a verified traveler on Tue 29 Dec 2015

Hotel Description

3-star hotel near Fire Museum of Memphis

Downtown Memphis stay

Within a 10-minute walk of this Downtown Memphis hotel, you'll find Fire Museum of Memphis and Orpheum Theatre. Beale Street and Memphis Cook Convention Center are also within half a mile (1 km).

Free breakfast

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the spa tub and free full breakfast.

Free WiFi, kitchenettes

The 147 guestrooms feature well-equipped kitchenettes with refrigerators and microwaves, as well as free WiFi and flat-screen TVs with cable channels. Sofa beds, sitting areas, and coffee/tea makers are also available.

Standard Room (Extended)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$159* Per night/room Sep 2 - Sep 3

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Springhill Suites By Marriott Memphis Downtown ratings based on 37 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Springhill Suites By Marriott Memphis Downtown

Everyone (6) Family (1)
5 out of 5

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 13, 2019 by Kelly

Thank you for your feedback!

5 out of 5

Posted by on Jul 31, 2019

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Comment from Hotel Management

Aug 5, 2019 by Susan

We appreciate your feedback and hope you will visit us again soon!

5 out of 5

Posted by on Jul 20, 2019

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Comment from Hotel Management

Aug 5, 2019 by Susan

Thank you for your feedback! We hope you will visit us again soon!

5 out of 5
I love the staff and the cleaniness of the hotel. The staff was so kind and respectful. Each time I go to Memphis I stay at this hotel and it has NOT disappointed me yet! And the location is great. You have access to all the fun. Beale Street is within walking distance from the hotel.

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 25, 2019 by Kelly

We appreciate your taking a moment to provide feedback regarding your stay. We are delighted to hear you had a great time and we look forward to seeing you again soon!

5 out of 5

Posted by on Apr 29, 2019

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Comment from Hotel Management

Jun 25, 2019 by Susan

Thank you for your response. We really appreciate your feedback.

1 out of 5
Hotel was in a good location downtown. Staff was very friendly and helpful. The hotel is older and our room had issues!!! We got no sleep. The air conditioner was so loud it woke us up every time it came on. To top it all off, once we finally got to sleep, the alarm on the hotel clock started going off starting at 430 am. every time we thought we had it turned off it went off again. Finally we found where to unplug it. Terrible. I did see a couple bugs in the hallway. When I complained the hotel was only willing to give me $47 off of an over $200 one night charge. Will never stay here again.

Posted by on Aug 6, 2018

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4 out of 5

Downtown

Good location. Good value. Room clean but had musty smell. Breakfast excellent. Staff helpful and very friendly.

Posted by , from memphis on Dec 29, 2015

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5 out of 5

Friendly staff and clean comfortable rooms

Located in the heart of downtown Memphis, the Springhill Suites hotel is a fabulous place to stay. The suites are clean and comfortable and nicely equipped. The hotel staff is very friendly and eager to please. We enjoyed our stay at the Springhill so much. It is conveniently located near Beale Street and many of the other downtown attractions in Memphis. The breakfast buffet is terrific, although it got a bit crowded and the staff had to open up an adjecent room to accommodate the overflow. We will definitely stay there again when we next visit Memphis.

Posted by , from Raleigh, NC on Oct 13, 2013

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5 out of 5

Springhill Suites

The hotel was great and the staff was friendly and very helpful. You could walk out the door and get on the trolley. Perfect location. The free breakfast was the best hotel breakfast my crew had ever had!

Posted by , from Kill Devil Hills, NC on Oct 11, 2013

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4 out of 5

Great location and friendly staff!

Pros: Free breakfast, Close restaurants, walking distance to beale
Having the hotel so close to the activities, yet far enough to keep down noise, was ideal for a "girl trip"! Joy at the bar was fun and willing to recommend restaurants in the area. Only one negative: They said they had free WiFi, but we were not able to get it to work on our devices. We did not need it, but it would have been nice if it had worked.

Posted by , from Little Rock, AR on Oct 19, 2012

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About the Springhill Suites By Marriott Memphis Downtown

Location 85 West Court Avenue, Memphis, TN 38103

Property Features

Springhill Suites By Marriott Memphis Downtown offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 8400 square feet (780 square meters) and includes conference space. The business-friendly Springhill Suites By Marriott Memphis Downtown also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available. This 3-star Memphis hotel is smoke free.

  • 147 guestrooms or units
  • 7 levels
  • 8400 sq ft of conference space
  • 780 sq m of conference space
  • Full breakfast (free)
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Memphis, TN (MEM-Memphis Intl.) (20.3 km / 12.6 mi)
  • Train station: Memphis Central Station (2.1 km / 1.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Springhill Suites By Marriott Memphis Downtown offers 147 air-conditioned accommodations with video-game consoles and safes. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Bathrooms are partially open
  • In-room kitchenette
  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)

Food & Drink

Guests are served free full breakfast.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 17 per night
  • Valet parking fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.