"It was near everything we wanted to do. Staff was friendly and helpful. " More
In shopping district
Within 3 miles (5 km) of this Memphis hotel, you'll find Lichterman Nature Center and Opera Memphis. Regional One Health East Campus and Baptist Memorial Hospital are also within 3 miles (5 km).
Free shuttle, breakfast
This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and free perks like buffet breakfast and an area shuttle.
Mar 14, 2023 by Customer Service
Thank you for sharing your feedback, Jessica.It's unfortunate to hear you weren't completely satisfied with your recent experience, as we strive to provide all of our guests with a wonderful experience from beginning to end. Please know your feedback regarding our cleanliness and service will be addressed with the appropriate members of our team so we may improve for the future.We hope you'll give us another chance to provide you with the quality experience we're truly capable of sharing with our guests.
Jan 6, 2023 by Customer Service
We're sorry to hear that you didn't enjoy your stay with us. We'll be sure to pass along your feedback to our team so that we can work on improving the cleanliness of our rooms and the condition of our furniture. We hope you'll give us another chance to provide you with a better experience in the future.
Aug 3, 2022 by Customer Service
Thank you for the lovely review, Vincent! We are very proud to hear about the wonderful stay you had at Hyatt Place Memphis Primacy Parkway. It is great to hear that you found our location and team to be so agreeable! We hope you plan on staying with us again soon as we'd love to share another great experience with you. Thanks again!
Jun 11, 2022 by Customer Service
Thanks for the excellent review, Dorothy! We're delighted your time at Hyatt Place Memphis Primacy Parkway was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our prime location and security as well as our clean rooms. That's what we like to see! We look forward to hosting you again soon for another fantastic experience. Have an amazing day!
Dec 21, 2021 by Hyatt Place Memphis
Glad you were able to stay with us! Thank your for your review.
Dec 7, 2021 by HP Memphis
Thank you for taking the time to review the hotel. If you would like to discuss your stay with us. Please call and ask for the General Manager.
Aug 18, 2021 by Paige Barber, Assistant General Manager
Thank you for your feedback!
Jul 23, 2021 by Paige Barber, Assistant General Manager
I want to first thank you for taking the time to provide feedback. I would love to know what room you stayed in so that we can take care of the issues you mentioned. Regardless, I want to apologize your stay was less than satisfactory. I would love to hear from you soon!
Jul 13, 2021 by Paige Barber, Assistant General Manager
Good morning, I want to first apologize for your experience. While we are a non-smoking hotel, there was a guest that violated our policy. I am sorry that this impacted your stay with us. In addition, it sounds as if we fell short on cleanliness during your stay. I would love to speak with you to learn how we can make this right. Of course I will share your feedback with my team and we will do better. I look forward to speaking with you soon.
The following facilities are closed seasonally each year. They will be closed from October 10 to May 1:
Hyatt Place Memphis Primacy Park offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite business center. The business-friendly Hyatt Place Memphis Primacy Park also features concierge services, complimentary newspapers in the lobby, and laundry facilities. A free area shuttle within 3 mi is available. For a fee, parking is available. This 3-star Memphis hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wireless internet access , High-speed internet access , Internet access (complimentary)
Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed
Self parking (surcharge)
Hyatt Place Memphis Primacy Park offers 128 accommodations with DVD players and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This Memphis hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Hyatt Place Memphis Primacy Park has a restaurant on site.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.